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Name | Title |
|---|---|
Dennis R. Knowles | Chief Executive Officer |
Mark J. Gronemeyer | Senior Vice President of Store Operations |
Michael Lee Reeves | Chief Compliance Officer, Chief Legal Officer, Senior VP & Corporate Secretary |
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Terrible service. I purchased flooring and everything had to be ordered. When I went to pick up the flooring they said only part was delivered. I told them I needed it by the date they gave me for pick up as I had workers ready to install on pick up date. They told me I could drive 30 minutes to one of their other store to pick up what was missing, oh and they would give me $20. for my time and gas. It would cost me more with the workers waiting to put all flooring in. So they said it would take another week for delivery because they weren’t allowed to interact with their other store location and have them deliver. HORRIBLE SERVICE from Santee Ca. Store. Sales person Grover tried to fix the problem but management wouldn’t let him. Thank you Grover for trying. Don’t buy from lumber liquidators, they take your money and don’t give you what is promised!!
The Lumber Liquidators in Grand Junction, CO is horrible to work with. They have zero customer service and their installer has only showed up two days (it’s now supposed to be day six of our flooring tear-out/install). I’ll NEVER use their services again.