Where is Loot Crate Corporate office Headquarters

Loot Crate Headquarters Address and Contact

Loot Crate logo
  • Address: 3401 Pasadena Ave, Los Angeles, CA 90031, USA

  • Phone Number:
    +1 323-999-5353

  • Fax Number: N/A

  • Email: N/A

  • Number of Employees: 500

  • Established: 2012

  • Founder: Chris Davis & Matthew Arevalo

  • Key People: Chris Davis (CEO)

Loot Crate Headquarters Location & Directions

Loot Crate Headquarters Executive Team



Chris Davis

Co-Founder and Chief Executive Officer

John L. Williams

Chief Technology Officer

Rob Leff

Chief Financial Officer

Christine Chang

Senior Vice President, Business Operations

About Loot Crate, History and Headquarters Information


Loot Crate was founded in the year 2012. The company has been operational for almost seven years now. The founders of the company were Matthew Arevalo and Chris Davis. The company had aimed to create a ‘comic-con in a box’ type of merchandise. By the year 2014, the company had over 200,000 subscribers in almost ten different countries. In the year 2016, the company was ranked number one on Inc’s Fastest Growing Private Companies and also on the Deloitte Fast 500 North America list as well.

Then in the year 2016, the company had announced a Loot Gaming subscription option with boxes containing video game-related content. The company reported that the gaming-themed boxes would likely lead to more game-specific cases, like the ones that were made for Mass Effect and Fallout 4. During the year 2014, the company was officially the sponsor of an American esports team, named Optic Gaming. Also in the year 2016, Loot Crate officially sponsored the Dungeons & Dragons web series program named ‘Critical Role’ as well. The headquarters of the company is based in 3401 Pasadena Avenue. The name of the place is Los Angeles, while the name of the state is California, USA. The pin code of the area is 90031.


Loot Crate is an American fan-based community and also a commerce platform selling various kinds of gaming and geek related merchandises as well. The company also operates its other subscription services as well, such as Loot Gaming, Loot Anime and Loot Pet too. The themes of Loot Crate change every month, from being an invasion to anti-hero to even a future related topic as well. The company has already teamed up with companies such as Nintendo, Marvel, DC, etcetera. The company has four categories of merchandises, namely – Film and TV, Gaming, Pop Culture and Sci-Fi. The company also operates a Loot Anime box which contains anime-related items too. The company also has a secondary website as well, known as Loot Vault, where people can purchase a specific item from the crates, months after they have been released. The current CEO of the company is Chris Davis.


The primary services provided by the company include allowing customers to purchase various kinds of gaming and geek based merchandises that are offered by the company in a monthly package. The subscription box service offers electronics, comics along with other geek related items and stuff as well, on month by month basis.

Loot Crate Headquarters Photos

  • Ash says:

    I ordered two different limited edition crates a year ago, but for some reason they have been canceled, yet lootcrate never notified me or refunded me. And for the last three months I have been trying to contact them I have NEVER gotten a reply from their customer service.

  • Laurie says:

    I have reached out to Lootcrates about five times now about missing crates to no avail. I purchased the wizard if world loot crate in November 2021. I have received one today. That is it. Obviously it is September 2022. I am missing quite a few. I have asked many times for a refund. At this point I would accept the items missing. If I don’t get either, I will reverse the charges at my bank.
    Hopefully I will get an actual resolution this time. You guys need a phone number or possibly to actually address the issues customers are having instead of responding with you are look into it.

  • Joseph W Myers says:

    Requested refund after 6 month delay. Was ignored and they kept sending me crates I requested a refund for, and didn’t want.

    Not to mention the quality of these late crates are horrendous. No way I’m getting my monies worth.

  • Kay says:

    Ordered a subscription august 2021 it’s February 2022 I still haven’t received anything and if you email them you just get a copy and paste reply back. They just charged me for the second round of subscriptions when I haven’t even received my first. They just keep telling me a different time frame for every package, it’s been 6 months and all I get is copy and paste emails. NEVER ORDER FROM THEM

    • Jenn says:

      This same thing happened to me! Ordered a 3 crate subscription in 10/26/20. Finally received a crate in February of 2021 and it was just a bunch of old random items from previous crates that we already had. Then in April of 2021, they charged us for another 3 crate subscription and we have never received a single crate from that one. Have reached out to them multiple times trying to resolve and like you said, we just get a sorry not sorry cookie cutter response from someone named Errol….which coincidentally happens to also be the name of the incompetent owl in Harry Potter. That probably should’ve been a red flag lol. This is happening to so many people that there is even a facebook group dedicated to “Loot Crate Delays” and has over 1.3k people. I smell a lawsuit coming…just saying.

    • Laurie says:

      File a complaint with the Better Business Bureau. I just did.

  • Linda says:

    Never order anything from this company, I ordered a crate in October of 2018 as a Christmas gift today is August 19, 2019 still have not received the crate, but they already charged me for the next crate, when you try to contact them all you get is a standard e-mail reply not even from a real person, they don’t want you to reach them. I will now be going to my bank for fraudulent charges, I thing waiting 10 months is long enough

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