Where Is LL Bean Corporate Office Headquarters
LL Bean Headquarters Location & Directions
How to Contact LL Bean Corporate Office
Got some special orders to make for a couple of accessories from LL Bean or could it be that you want to file a complaint about an unfulfilled order? Again, you might as well just want to drop feedback. Irrespective of the purpose, contacting the headquarters can guarantee that you will have your queries addressed as quickly as possible.
Ways to contact LL Bean headquarters
Address: You can write a letter directly to the company’s mailing address at 15 Casco Street, Freeport, ME 04033, United States.
Phone Number: Dial up +1 207-552-2000 to speak to an executive of LL Bean about your needs
Email: You can also send an email message to the company by filling the form via this link
LL Bean Headquarters Info & Photos
At the onset, the building that now serves as LL Bean’s headquarters served as a factory and warehouse. The warehouse eventually moved its warehouse to the 1-million square feet facility which is also located in Freeport.
The management is planning to add more space to the building by incorporating a second floor thereby doubling the size of the corporate headquarters – covering a cumulative floor area of 400,000 square feet. The project is estimated to cost around US$110 million, and it is expected to be completed by 2024. This would give the headquarters a more modern outlook and also allow the management to have the employees within a convenient workspace.
The decision to expand the headquarters comes after the management kicked against moving away from Freeport thus keeping the company in a city that could very much be regarded as its ‘eternal home.
LL Bean Headquarters List
|
S. No. |
Country |
Address |
|---|---|---|
|
1 |
United States |
15 Casco St, Freeport, ME 04033, United States |
LL Bean Headquarters Executive Team
Shawn Gorman
EXECUTIVE CHAIRMAN OF THE BOARD
Shawn Gorman joined LL Bean as an advertising analyst in 1991 and rose through the ranks serving in various capacities – from being an international customer operations manager to marketing & customer management manager, director of partnership marketing, and vice president of card services & direct to business. Shawn became the Executive Chairman of LL Bean in 2013. He has thus far immensely contributed to the company’s growth and is responsible for advancing its e-commerce activities.
Stephen Smith
PRESIDENT AND CHIEF EXECUTIVE OFFICER
Stephen Smith took over the helms as the fourth President and Chief Executive Officer of LL Bean in 2016 – he directly slotted into these positions, having previously worked with Yihaodian, Walmart International, Delhaize Group, Asda, AT&T, and some other notable organizations. Stephen has directed efforts towards improving business outcomes by developing and implementing strategies centered on repositioning the brand.
| Name | Title |
|---|---|
| Nick Wilkoff | VP Marketing & International |
| Shelly Bartlett | Vice President – Audit and Security |
| Sarah Cox | Vice President Human Resources |
| Andrew Marianski | Vice President of Finance and Strategic Planning |
| Martha Cyr | VP – Human Resources |
| Greg Elder | Vice President Retail / L.L.Bean for Business / Outdoor Discovery Programs |
| Brad Matson | VP Brand Communications |
| Greg Gorman | Senior Managing Photo Art Director |
| Anna Stoessinger | Vice President Brand Communications-Copy and Content |
| Tim Record | Vice President Card Services |
| Kierston Soest | Chief Financial Officer |
| Tom Armstrong | Chief Merchandising Officer |
| Fran Philip | Chief Merchandising Officer |
| Deborah Roy | Director of Health Safety and Wellness |
| Fred Prescott | Vice President – Business Transformation |
| Jamie Gull | Vice President of Retail Real Estate |
| Andy Mayo | Vice President-Real Estate and Facilities |
| Raina Maxwell | Vice President Customer Satisfaction and Customer Advocate |
| John Oliver | VP Public Affairs |
| Marcia Minter | VP Creative Director |
| Eric Soelberg | VP Customer Insights & Planning |
| Jim Ditzel | VP Inventory |
| Kirsten Piacentini | Vice President Inventory Management |
| Emily Bruce | Vice President |
| Michael Mahoney | Chief Legal & Compliance Officer |
About LL Bean
History
LL Bean was established by Leon Leonwood Bean – the company’s name was coined from the founder’s – in 1912, with the operations evolving from a one-room apartment and the Maine hunting shoe being the only product sold. The production and sales of the product were handled by Leon who adopted the mailing system to deliver customers’ orders.
LL Bean is a family-owned business and has remained a privately held company ever since its inception. The company has 10 factory shops and 35 retail stores in the United States and also has a presence on the international fronts – with offices and/or stores in Japan, United Kingdom, Canada, and China. Nonetheless, LL Bean’s products can be sent to customers across over 200 nations.
Services
LL Bean manufactures and sells a variety of products directly to its numerous customers through its retail stores. The company primarily makes available items and gear needed for outdoor activities. Among the most common products coming out from LL Bean’s factory are the Maine hunting shoe, backpacks, boots, leather goods, dog beds, boats, and tote bags.
Customers can also get items such as clothing accessories (like flannel shirts, knit shirts, coats, fleece jackets), fishing gear, water-sport gear, Dockers shoes, duffel bags, and so on from LL Bean’s stores. However, the company also sources products from other manufacturers to meet up customers’ demands.
LL Bean had also once ventured into the automobile sector as it partnered with a Japanese company, Subaru – a partnership that resulted in the production of LL Bean version of Subaru Forester and Subaru Outback just for the market in the US.
Facts
- LL Bean is the first company of its kind to offer 24-hour (365 days) service, bringing about a major entrepreneurial shift as of then – 1951. The company has consistently run this operation from its flagship store over the years, only closing shop on certain occasions – for instance, while honoring President JF Kennedy, Leon Bean, and Leon Gorman in death in 1963, 1967, and 2015 respectively.
- The first of LL Bean’s factory stores were opened in 1988 in North Conway, New Hampshire, USA.
- Leon Leonwood Bean along with other staff members of the company provided consultancy services to the US navy and army during World War II. The company ultimately supplied boots for the armed forces, with adaptation from its Maine hunting shoe.
- The inspiration for making this shoe came as Leon Bean sought to resolve the issue of him having damp, sore feet while hiking. In fact, the entire business could be said to have been inspired by Bean’s lifestyle – he loved to farm and hunt.
- LL Bean has a scientific laboratory devoted to material analysis and testing of product exemplars for quality assurance.
- Chris McCormick is the first person outside Leon Leonwood Bean’s family line to become the president and CEO of the company in 2001. He oversaw LL Bean Inc.’s shifts in business model to retail store with digital sales capability.
- LL Bean has designed various educational programs to help promote the interest of its customers in fly casting, cross-country skiing, archery, kayaking, clay shooting, and snowshoeing.
- LL Bean, through its returns policy, once allowed customers to return products without any restraint. The policy was however reviewed in 2018 to check the incidences of abuse by some customers.
