Where is Lifetouch Corporate office Headquarters

This company is awful!!! I have tried repeatedly to talk to a live person and can not find one. I ordered my daughters commencement photos, paid for them and never received. I can not find anyone to tell me where they are at. I am going to file a complaint. Such a disappointment for what should have been a happy moment. Now I have no picture of her on stage. Thanks for ruining it!

I will be following up with anyway I can contact you through telephone, text, social media, email contact, etc.

SALES TACTICS
I just received a call from a client in San Antonio, Texas and she shared with me what your salesperson said to her. I have documented and have our contact as a witness. I hope you take this into consideration and pass this along to the appropriate people so your salespeople stop practicing these aggressive and defamatory sales practices.

This is what was told to us:

One of our clients:
LT rep came by the school and buzzed the front door and said
“I am with picture company”
They let the person in and asked for the principal.

Our client asked “Who are you?” The replied “I am with LT”.

Our client: “No. We are happy with our company.”
LT Rep: “May I speak with your principal?”
Our client: “She is not available”.
LT rep leaves

Later that same day the LF rep calls asking for the principal saying:
“Hello, I am with the picture company and need to talk to the principal to
over details for picture day”.
(Your salespeople do not mention your company name in order to make
the school admin think it is the company currently working with them.)

The rep is forwarded to the principal.
The rep introduces himself and says “We have received lots of calls from parents
complaining about the picture company you are using.”
Our client tells him “We are happy with our company.”

DEFAMATORY
If your salespeople continue to follow this practice we will take action. Saying parents
have called LT and complained about or company is nonsensical at best. PLEASE
get the word to your sales force.

My son graduated high school and his picture along with other school menders are not available for me to see or purchase his photo. I have called and did an online chat, both times i was told i would get a call back and i never did. I just want a copy of my sons graduation photo, how hard is to understand that not all the photos were uploaded. I am so irritated.

This is one of the worst companies I ever dealt with and they should not be having a monopoly on school photos. The photographs come out terrible, there is no way to reach the company, they are non-communicative and don’t care where your pictures are. Yes, they leave it up to you to contact them and figure it out! The customer service is terrible (outsourced to a foreign country of course) and they can’t do anything for you when there are no picture retakes left because the photographer popped in and out of the class in five seconds and didn’t stop to ask if there were retakes needed. A fake “retake” day. Some company please step up and challenge them as a competitor!!

Worst Worst Firm EVER

Bruh school picture came out horrible! do better! everyone at school is complaining please get better people….,

Worst company ever. Cannot get a simple things straight and they are full of crap. Good Luck trying to get any help. Better off using a private company.

Ridiculously priced pictures. School pics were taken 9/19, as of 10/19, digital images still not available. Once I was finally able to get a human via chat, I was told that they couldn’t find my order#. Turns out, 1 month after taking the picture, they have not even started to process the images!!! BUT OF COURSE THEY CHARGED MY CREDIT ON 9/19! horrible company, horrible customer service. I have 2 teenager who have have had their school pics taken through Life touch so yes I am a valued customer but obviously that means nothing when inquire about school picture status….I get a “check back in a week” & “I’m sorry for the delay”

Worst flipping company in the history of companies and there’s no way to reach the headquarters. All they do is lie and make up excuses! Don’t ever use this place

Your company is horrible. Customer service horrible. Senior pictures came out horrible. Trying to get information on retakes at school is horrible. Getting any information on retakes as to why the black overlay wasn’t provided for the girls is horrible. Horrible horrible horrible.

Your company has lies and cheated me out of my money. Your costumer service is the worst.

YOU!
On Augus1st.”you charged my debit card illegally” ! In the amount of $55.90 Why?
Check your accounts, you don’t know me, and I didn’t order anything!