Where is LifeLock Corporate office Headquarters

Treated very badly by Kevin the Supervisor who refused to help me and refused to to transfer me to someone else who was willing to help me. Told me he was the last of the line and the only person who could help me but would not. Horrible customer service.

Company employees steal credit card information and sell it on the black market.

Any idea on how to reach someone IN AMERICA?????? All I get is sent to Manila or India and they refuse to transfer me to an American office…after keeping me on hold for 30 minutes and they come back and apologize that what they originally said was incorrect!

What a shit company. All fucking day I get pop up’s from their product, telling me my computer has problems that they can fix, if only I buy MORE shit products.

How terrible lifoc is, customer service absolutely the worst. They have limited k owledge about the product and in most cases don’t k ow what to do to help. I am going to cancel my subscription.i only wa Ted a simple question answered

About 1pm US time I was speaking to an overseas and when asked to speak to a manager I was told there was no manager for me to speak to. The rep was not helpful at all. This leaves me to believe Lifelock is just taking peoples moneys and hiring workers that can’t really help, leaving our information and privacy vulnerable with in itself. I also asked to speak to someone in the US and I was just transferred to the next coworker at another desk. After several calls and disconnects still no solution. They waste your time resolving nothing on the phone and tell you to hold on and the Phone goes dead. They need a class action lawsuit against them.

I am not a happy customer with Norton-Lifelock. On my privacy monitor page, there are 18 data broker entries that have my name or someone’s name similar to mine. And, my name is associated with three different women of different ages. I tried calling Norton and spoke to an agent (from a different country) who said in order for me to “opt-out” of these data broker sites, I need to buy a $49 package on their website. All I wanted to do was to correct my name and to remove the other women’s names from mine. Sounds like another way for Norton-Lifelock to make a buck! I called Corporate headquarters in AZ and I got a promotional gimmick person who tried to sell me something else. What’s going on here?

Your company is running a TV commercial with my email

Customer service sucks and the identity protection is questionable. Had an issue with stolen cryptocurrency that had to be accessed with my email and after several hours of chats and phone calls over a 2 weeks was told they don’t work on cryptocurrency losses. I haven’t found anything anywhere that states crypto is carved out of coverage. This is the second time I tried to have a loss covered (previous was traditional financial) and given another excuse. No more renewals for me.

Worst customer service ever. Don’t use this company. I have been trying to get a refund due me for eight months, they have escalated the problem twice and billing has investigated it twice, they agree they owe me a refund but all help stops at this point. I have been told the same story for the last three months about what has to be done but they don’t do it. There is never a supervisor available to speak to, you are not allowed to talk to anyone in billing and their customer service people read from a script and have to problem solving ability. There is it a listed number for their corporate office (that says a lot, they are hiding from customers). DON’T USE THIS COMPANY.

They do not follow through with what they agreed with you over the phone… it is like talking to a wall. Maybe Lifelock simply does not care about customer service.

customer service sucks!!! Give me the damm phone number USA!

My father passed away and I went to cancel his subscription. Was told refund could only go on original payment method, which has been canceled by the bank. Have been fighting with them since 10/20. Customer Service is terrible ( not U.S. based). Can not get them to understand they can’t refund to a canceled card. I keep getting the run around I have sent in Death Cert and Person Rep papers along with my name, relationship, address, phone number and email address. Since his passing I have dealt with many financial and subscription services and this company is by far the worst. They run you around thinking you will give up so they don’t have to pay. I would not recommend this company if they where the only company out there. Hopefully someday I will get the refund owed.

I need someone from Headquarters to call me 916 6070654
I have been a customer for a longtime and your customer service is not solving my account issue.

How can you change a forgotten password, with a two step verification which has your old telephone number attached to your account? It puts your account at risk because someone else has that phone number and can collect your information, thats identify theft? Because you can not attach the new phone to your account because of this problem.

Can’t get a phone number to headquarters. Customer service reps aren’t located in the United States and they’ll transfer you and leave you on hold until you give up. Avoid this company at all costs.

04/13/2020 On 04/11 they improperly processed a renewal for a product not scheduled to expire until 05/17. I contacted support, and was informed she needed to escalate, and I should expect a response in 5 to 7 days. 04/20 when no action had been taken I reached out again. Now I cannot even speak to a supervisor (“I can request a callback which will take 7 to 10 days”. The only status is that it has been referred to next level support. I discover that the parent company (symantec) has gone out of business, corporate acounts are now part of Broadcom. Retail accounts are now Norton Lifelock, Tempe AZ. All numbers listed for corporate offices connect me to customer support.

12/18/19, Norton gave me case #40912872 after I explained that I had one desktop and two laptops that I signed into Norton Online Security. However, Norton had five devices registered when I looked at my LifeLock sign-in. Norton’s technician was very abrupt after I was transferred from LifeLock. She took me to the command search to type: winiver, and some other command that would change my drivers. After explaining several times I wanted to know why Norton had five devices on my account two that did not belong to me. When I tried to add a fourth device Marcella a girlfriend’s computer 12/17/19, Norton’s server cancelled my subscription and sent a prompt advising me that my subscription had expired. This is the second time I’ve been given discourteous service by Norton. The first time I spoke to a LifeLock representative for an hour and a half to sent me a link that Norton could have sent me to download Norton internet security via e-mail. Now that Norton has successfully removed the fourth device I put on their security, I will remove my other three devices from Norton’s security, and get another internet security.