Where is La-Z-Boy Corporate office Headquarters
La-Z-Boy Headquarters Address and Contact
La-Z-Boy Headquarters Location & Directions
La-Z-Boy Headquarters Executive Team
Name | Title |
|---|---|
Kurt L. Darrow | Chairman, President & CEO |
Melinda D. Whittington | Senior VP & CFO |
J. Douglas Collier | Senior VP, Chief Commercial Officer & President of International |
Daniel King | President of the Retail Segment |
Otis S. Sawyer | Senior VP & President of La-Z-Boy Portfolio Brands |
David B. Behen | Chief Information Officer & VP |
Darrell Dewain Edwards | Chief Supply Chain Officer and Senior VP |
Bob Ireland | Head of Strategic Initiatives |
Barbara J. Runyon | VP & Chief Human Resources Officer |
R. Rand Tucker | VP & General Counsel |
About La-Z-Boy, History and Headquarters Information
La-Z-Boy Headquarters Photos
La-Z-Boy Headquarters Photos 1
La-Z-Boy Headquarters Photos
My comment joins the list of unsatisfied customers. The BBB should investigate this company.
I purchased a 3 Cushion Hayes La-Z-Boy reclining sofa for $850.00 at the Owing Mills Store on 1/19/2020. Within 2 months the cushion on the right side collapsed and the foot rest broke. So, I wrote to the company who told me that it would cost $139 for a Tech to come out and parts would be extra. WHAT? I thought I had at least a year warranty not a nothing warranty. Very poor customer relations. I wrote to the company several times to see what they would do. They replied with a copy of my receipt. DON’T BUY LA-Z’BOY. They sold quality furniture in the past now they sell junk and do not stand by their products.
For whatever reason, I was born almost 70 years ago with the need to use a rocking chair constantly. Really! Have actually broken the springs from at least a half dozen lazboy recliners. If you are ever in need of a live tester of your recliners I would be happy to be that person.
Our Lazy Boy dual recliner has a sharp, pointed metal piece protruding through the covering in the centerpiece. This is CLEARLY a manufacturing flaw that is not related in any way to the mechanical parts of the product.
Lazy Boy has refused to address this problem, and, in fact wants to charge us $125.00 to have someone assess the “problem” and provide an estimate as to how much they will CHARGE us to repair their mistake!
This is the absolute worst “customer service” I have ever experienced. Since it could cause physical injury to our family and friends, should we sue before this occurs or wait and file a suit that includes damages?
I bought a sofa and two chairs in august. they ordered the wrong color had to send it back. still waiting for my furniture it is now Dec.8 not very happy.
I bought their nicest office chair from SAMS,well over 275 dollars. After less than two years the leather started cracking and flaking off badly. I called and they said all their stuff was imported now from china and that they are not responsible for it. What happened to American made? I will never buy from them again and plan to publish the pictures of the chair with a warning for all to see. Not only buyer beware, stay away from any of their products. They are crap!!!
I recently purchased a sofa and 2 recliner in leather, the floor model that we based our purchase on was quite comfortable, whereas the pieces that were delivered are very uncomfortable, I was told that it will take a while for the padding to loosen up up to a year to me, that is a totally unacceptable response, I requested them to give me an in store credit to pick out another piece, but I was told they’re dening that request. Told that they are going to repair the backing of one of the chairs, and the arm of the sofa where the leather was scuffed. I’m totally unsatisfied with their product, nothing we can do as they got you by the balls. I guarantee that’ll I’ll never ever again buy laz-boy products. They’re a billion dollar company that once you make a purchase your screwed the customer means nothing once it’s delivered, just sayin
My sister bought a recliner yesterday, 8/28 and they wanted $56 to deliver it about 10 miles away Delivery was to be a week from Wednesday. I was told that they had 9 people to deliver to next Wednesday and this was just Tuesday. They still had almost a week to add to the other 9 deliveries till that Wednesday. $56 X 9 = $506. They are making as much on deliveries as the markup on the crap that they are selling. Plain old GOUGING. I talked to either the manager or a male salesman and found him very rude.
The store is in Phoenix, Oregon. I will never buy from La-Z-Boy ever!
You apparently don’t read your reviews Try it.
Robert I also have had a bad experience with La z boy…..There is no one in there customer service to handle complaints.. I purchased a lot of furniture over about 25 years and always had great service… NO MORE….I would not recommend anyone buy la z boy furniture
As far as customer service for La Z Boy, I don’t think they take it very serious. I have sent 3 emails for warranty service over the last few months, and not so much a return email on anything. We bought our chairs because of the warranty, not a lot of good if no one contacts you back.
Their service stinks.