Where Is Food City Corporate Office Headquarters

Food City Headquarters Address and Contact

  • Address: 1 Food City Cir, Abingdon, VA 24210, United States
  • Phone Number: +1 276-623-5100
  • Email: Click Here
  • Number of Employees: 16,000
  • Established: 1955
  • Founder: Jack Smith
  • Key People: Steven C. Smith

Food City Headquarters Location & Directions

How to Contact Food City Corporate Office

Food City Headquarters Info & Photos

Food City Headquarters Photo
Food City Corporate Office Photo

Food City Headquarters List

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Food City Headquarters Executive Team

Steven C. Smith

Chief Executive Officer and President

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Michael T. Lockard

Chief Financial Officer and Senior Vice President

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John Jones

Executive Vice President and Director of Store Operations

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About Food City







Food City Headquarters News

  • New Food City Coming to Etowah, TN
  • Calhoun Food City Set to Open
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  • Phyllis says:

    I Purchased a ladies top I am not happy with it so I was told by the manager it could not be returned. I understand more than anyone about the unusual circumstances going on with COVID 19.
    Other stores including Walmart takes returns back with no questions. I know that the reply I will get is that Food City is trying to keep their employees and customers safe. But if that was the case while shopping the
    same day I tried to return the shirt I seen employees wearing their mask incorrectly, the mask must cover their nose and mouth. One employee done this several times while replacing signs throughout the store and talking to other employees. Also the announcement on the intercom says a mask is required! There were several customers without a mask at all on their face. Don’t make announcement if your not going to enforce it! I always have my mask on properly and very carful to keep my distance from others. I made the comment to the store manager that we needed to keep our distance because when he walked up to me it was not 6 foot away from me. I would like to know what I am suppose to do with the shirt that I have and not happy with it at all? There are safe ways that returns can be done. Just takes effort to make it happen. I am very aware of the CDC recommendations on the Covid 19 guidelines.
    Thank you for your time.

  • M Shaw says:

    WHY does the front in managers act like they don’t have to do anything. Cashier calls a code and the customer has to wait and wait on them to quit talking first before they ask the code the cashier call for help. Why are there not enough cashiers in certain stores which causes long lines.

  • Neena says:

    I hope you know by forcing masks on people that come into your stores. You have lost a customer, I will not be getting groceries or gas in your store. You are infringing on my rights.

  • B Burress says:

    No product return at this time due to the covid 19. Your rule is unfair we don’t know who handle you product before it came in to the store or who handle your product when it was made. It might have had covid 19 on when it was ship. Very displease with your return rule. Very unfair.

  • Diana West says:

    I went to my local Food City this afternoon to shop. I noticed an item (freezer bags 1.99 with digital coupon 1.49) I am 75 yrs old . I do not have the fancy phones only the flip and do not use a computer to download coupons. I mentioned to the cashier Lucas, to use his sheet for the digital coupon. He informed me that he did not have one but maybe customer service might. I had to ask him to go check with them, He grumbled under his breath went over , came back and said no that they did not have one either. Said that I would have to pay the full price 1.99 I did go ahead and purchase them but the cashier was very rude. Not the typical cashiers that I have had the pleasure of seeing and talking with at Food City. It is not the money it is just the attitude of this young man. If he does not want to serve the customers he is in the wrong job.

  • Jim Hamilton corporate / website says:

    Another one for the website guys to fix: Your main corporate page, or this one if this is it never stops loading. I’m on high speed internet & it just keeps working, like it’s waiting. Like me. Waiting, on your corp. page right now.
    Might want to look at it guys.
    I’m just trying to help, it’s important for your company.
    Long time FC shopper here, loyal for the most part.

    Onto the next one.
    Why am I not using the “contact form” where I do my curbside shopping?

    I Clicked submit but nothing happened, twice.
    I mlike many am on the most current Firefox version 75.0 running Avast security with popup blocker. Is that it, IDK?

    Please look into it. I feel kinda bad putting all this on the corporate page.

    All in all, your Weekly ads, coupons, everything very nicely done!
    Just a few things to make it even better.
    Whether or not you fix these will not affect my visits to your very well ran store here in Seymour, Tn.
    It will affect your bottom line & possibly disappoint potential large clients or future great employees scared
    away by a bad first impression.
    I implore you all to please vote for ANYBODY but trump!
    thanks , Jim


  • Jim Hamilton corporate / website says:

    Wed. I placed an order for the earliest spot remaining at Seymour, Tn. store. Your system somehow allowed me to walk away not realizing that was my last chance to add items.
    So today I’m trying to add my things thinking I’m doing it for my 8:00 apppt. curbside.

    Turns out I’m confused the entire time.
    Maybe you could get your web team to
    1. Always ,at least, display easy access to my upcoming order. I couldn’t find it.
    And until my shopper logs into the system and presses the button that says to me
    “Locked, shopping is under way”
    I can add up until “shopper” prints that list or lock it a few hours before but it
    seems a very profitable addition for corporate Food City to allow me to add many
    things before the shopper locks me out.
    P.S. During these times I’d like to shop 3 weeks out from now.
    3 or 4 lists going at once. You may already have that, I’ll go look.

    This is just a wish list type thing.
    We are in crazy times and I commend all of you
    for the vital service & products you’re providing!
    Thanks and be very careful and if anything overly cautious until this is all over.
    Jim & family.

  • donna mcelhaney says:

    For the last several transactions for myself and my husband we have not been able to our discount. When I asked why, they stated they did not know, but that no was getting it. I asked if someone had checked into this and was told no. Its really strange that during this time when people are not getting to work and a crisis is going on that discount card is not working?? It is not just mine it is others. THIS IS PRICE GOUGING AND TAKING ADVANTAGE OF A CRISIS TO LOAD UP YOUR POCKETS.

    I did speak to someone that looked at my account and added the last FOUR transactions back on the card. SO YES THAT TELLS ME YOU HAVE DONE SOMETHING TO PREVENT PEOPLE GETTING WHAT IS PROMISED FROM YOU FOR SHOPPING AT YOUR STORE.

    SHAME ON YOU. This needs to be fixed for all value card members. If it is not I will contact Facebook and whom ever else to stop this unfair practice.

  • franklin says:

    why are you letting people get fired for doing what is right in oak ridge store 681

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