Where Is Food City Corporate Office Headquarters

Food City Headquarters Address and Contact

  • Address: 1 Food City Cir, Abingdon, VA 24210, United States
  • Phone Number: +1 276-623-5100
  • Email: Click Here
  • Number of Employees: 16,000
  • Established: 1955
  • Founder: Jack Smith
  • Key People: Steven C. Smith

Food City Headquarters Location & Directions

How to Contact Food City Corporate Office

Food City is an American retail store with a vision to be the best one in the town. This award-winning company is known for providing exceptional customer satisfaction with utmost loyalty. The consumers are proud of the high-quality products supplied by the company as well as their notable services.

Customers contact Food City for following possible reasons:

  • For placing an order.
  • For sending feedback, suggestion or complaint.
  • For returning or replacing an item.
  • For selling their products through the company.
  • To enquire about any payment issues.
  • To consult in case the desired product is not available.
  • To enquire about the digital coupons, offers and discounts.
  • To enquire about the company’s various services like GoCart, Food City Home Delivery, Food City Pharmacy, Value Cart, etc.

With the exception of the mentioned ones, there can be many other reasons for the customers to contact the Food City. With the help of the following information, a person can contact the Food City’s headquarters and get their queries resolved:

Ways To Contact Food City


In case, the customers need to send their documented queries or would like to drop them by vial mail, the Food City main office can be visited or contacted. Their main office is located at the mentioned address:

1 Food City Cir, Abingdon, VA 24210, United States of America

Phone number

To get personal assistance to every query, the mentioned phone number might help that being the case. The team at Food City’s headquarters is hot to trot to resolve customer’s issues, solve every query or register any feedback or complaint. You can contact them at the phone number given below:

+1 276-623-5100.

Email Address

Food City’s customer care managers and experts are ready to solve any query, issue, or complaint for every customer, as it aims for full consumer satisfaction. The customers can avail their 24x7 customer support service at the provided email address:



In case someone needs to have a look at the website, the link is mentioned below. People can register their feedback, complaint or query, or get the required information by visiting their official website’s FAQ page or other pages.


Food City Headquarters Info & Photos

The official headquarters of Food City is located in Abingdon, USA and it has been there since 1970. The former head office was located in Grundy, VA, until 1955. The Abingdon office has a modern open-working space, interior water factor, sophisticated interiors and staircase, and commodious conference wing, which features a central location. Unlike the former headquarters, this one is established in such a way that it unifies all the departments under one single roof. The idea of building a unified office space directly saw a boost in the efficient teamwork of the company, which was lacking in the segmented departments previously. This headquarter is truly dedicated to new culture of optimism among the workforce. It speaks for its company!

Food City Headquarters Photo
Food City Corporate Office Photo

Food City Headquarters List

S. No.




United States

1 Food City Cir, Abingdon, VA 24210, United States


United States

1204 East Main Street
Cumberland , KY 40823


United States

1007 N Broad St
Tazewell , TN 37879


United States

251 Medical Plaza Lane
Whitesburg , KY 41858


United States

70 Business US 23 North
Louisa , KY 41230

Food City Headquarters Executive Team

Steven C. Smith

Chief Executive Officer and President

Steve C. Smith is the current President and CEO of Food City after his father Jack Smith. Jack passed the post to him in the year 2001. Steve is an electrical engineering graduate from United States Naval Academy in 1994. Food City under him made headway, expanding it to many different locations and making a great profit.

Michael T. Lockard

Chief Financial Officer and Senior Vice President

He is the current-day Chief Financial Officer and the Senior Vice President of Food City and Weis Markets Inc. He carries more than 25 years of experience in finance and accounting, IT and global shared services, supply-chain companies and senior executive experience in food retail. Michael Lockard plays an essential part in Food City by looking after the routine management of the accounts, audits and financial functions of the company.

Jack Smith


Jack C Smith was the founder, CEO and chairperson of K-VA-T Food Stores/ Food City. He received the ‘Grocer of the Year’ Award by Tennessee Grocer for Food City’s community involvement in supporting various other organizations. He also received the prestigious ‘Great American’ Award in 2002.

About Food City


Jack C. Smith established Food City in the year 1955. The founder first started a grocery store Piggly Wiggly in Grundy, adding three stores in Kentucky by 1967. K-VA-T Food Stores, Inc. under Jack Smith continued growing until he acquired a 19- store chain, Quality Foods. It operated under the name of ‘Food City’. Consequently, Jack Smith adopted Food City as the new badge and legacy.


Owned by K-VA-T Food Stores, Food City is a family-owned company worth $2.5 billion, which is truly committed to serving the community with the purest products and services. It now provides both, online shopping as well as in-store purchasing options after prosperously establishing 123 grocery stores and developing its own online app.  This supermarket chain has extended its domains in various American cities including, Kentucky, Alabama, Tennessee, Georgia and Virginia.


  • The website foodcity.com ranks amongst the top websites around the world.
  • Food City app is the first grocery app to serve the consumers, making it a worthwhile experience for them both in-store and online shopping.
  • Food City’s first in-store Starbucks was established in 2017 and the company currently owns 15 of them.
  • Food City was awarded Dale Carnegie Leadership Award in 2013 and was marked ‘Outstanding Marketer’ in 2020.
Rate This
  • Fedup says:

    Everyone leaving for higher paid jobs. FC is the lowest paid place in the city of La fayette ga. No help at registers in the morning. Usually 1 cashier and 1 uscan. No one to send to GNG for lunches. We have no curtsey clerks on the morning shift. Our 1 cashier is asked to get buggies and clean the restrooms. When manager is told he says”what do you want me to do?” This place is losing all good workers because of poor pay and management

  • Quest says:

    The morning cashiers/front staff are always friendly and helpful at the LaFayette store. However, there is never anyone to bag except for cashier. When im there in the evening, there are always 2 or 3 young men standing around talking/laughing while the cashier does all the work.

  • Andy says:

    The calhoun store is really getting terrible stock,low not enough bsggets. The last two times we have had to bag our groceries, also several things we normally by have been out of stock for three weeks in a row.and the meat and sea food department is terrible it needs to be stocked like the hixson Tn store. It is a pain to have to shop at Kroger for meat an food lion for other necessities

  • Phyllis says:

    I Purchased a ladies top I am not happy with it so I was told by the manager it could not be returned. I understand more than anyone about the unusual circumstances going on with COVID 19.
    Other stores including Walmart takes returns back with no questions. I know that the reply I will get is that Food City is trying to keep their employees and customers safe. But if that was the case while shopping the
    same day I tried to return the shirt I seen employees wearing their mask incorrectly, the mask must cover their nose and mouth. One employee done this several times while replacing signs throughout the store and talking to other employees. Also the announcement on the intercom says a mask is required! There were several customers without a mask at all on their face. Don’t make announcement if your not going to enforce it! I always have my mask on properly and very carful to keep my distance from others. I made the comment to the store manager that we needed to keep our distance because when he walked up to me it was not 6 foot away from me. I would like to know what I am suppose to do with the shirt that I have and not happy with it at all? There are safe ways that returns can be done. Just takes effort to make it happen. I am very aware of the CDC recommendations on the Covid 19 guidelines.
    Thank you for your time.

  • M Shaw says:

    WHY does the front in managers act like they don’t have to do anything. Cashier calls a code and the customer has to wait and wait on them to quit talking first before they ask the code the cashier call for help. Why are there not enough cashiers in certain stores which causes long lines.

  • Neena says:

    I hope you know by forcing masks on people that come into your stores. You have lost a customer, I will not be getting groceries or gas in your store. You are infringing on my rights.

    • Zman says:

      Let me say this you are infringing on my rights as well where am I stupid 600,000+ people have died get a clue stupid America that’s what you are

  • B Burress says:

    No product return at this time due to the covid 19. Your rule is unfair we don’t know who handle you product before it came in to the store or who handle your product when it was made. It might have had covid 19 on when it was ship. Very displease with your return rule. Very unfair.

  • Diana West says:

    I went to my local Food City this afternoon to shop. I noticed an item (freezer bags 1.99 with digital coupon 1.49) I am 75 yrs old . I do not have the fancy phones only the flip and do not use a computer to download coupons. I mentioned to the cashier Lucas, to use his sheet for the digital coupon. He informed me that he did not have one but maybe customer service might. I had to ask him to go check with them, He grumbled under his breath went over , came back and said no that they did not have one either. Said that I would have to pay the full price 1.99 I did go ahead and purchase them but the cashier was very rude. Not the typical cashiers that I have had the pleasure of seeing and talking with at Food City. It is not the money it is just the attitude of this young man. If he does not want to serve the customers he is in the wrong job.

  • Jim Hamilton corporate / website says:

    Another one for the website guys to fix: Your main corporate page, or this one if this is it never stops loading. I’m on high speed internet & it just keeps working, like it’s waiting. Like me. Waiting, on your corp. page right now.
    Might want to look at it guys.
    I’m just trying to help, it’s important for your company.
    Long time FC shopper here, loyal for the most part.

    Onto the next one.
    Why am I not using the “contact form” where I do my curbside shopping?

    I Clicked submit but nothing happened, twice.
    I mlike many am on the most current Firefox version 75.0 running Avast security with popup blocker. Is that it, IDK?

    Please look into it. I feel kinda bad putting all this on the corporate page.

    All in all, your Weekly ads, coupons, everything very nicely done!
    Just a few things to make it even better.
    Whether or not you fix these will not affect my visits to your very well ran store here in Seymour, Tn.
    It will affect your bottom line & possibly disappoint potential large clients or future great employees scared
    away by a bad first impression.
    I implore you all to please vote for ANYBODY but trump!
    thanks , Jim


  • Jim Hamilton corporate / website says:

    Wed. I placed an order for the earliest spot remaining at Seymour, Tn. store. Your system somehow allowed me to walk away not realizing that was my last chance to add items.
    So today I’m trying to add my things thinking I’m doing it for my 8:00 apppt. curbside.

    Turns out I’m confused the entire time.
    Maybe you could get your web team to
    1. Always ,at least, display easy access to my upcoming order. I couldn’t find it.
    And until my shopper logs into the system and presses the button that says to me
    “Locked, shopping is under way”
    I can add up until “shopper” prints that list or lock it a few hours before but it
    seems a very profitable addition for corporate Food City to allow me to add many
    things before the shopper locks me out.
    P.S. During these times I’d like to shop 3 weeks out from now.
    3 or 4 lists going at once. You may already have that, I’ll go look.

    This is just a wish list type thing.
    We are in crazy times and I commend all of you
    for the vital service & products you’re providing!
    Thanks and be very careful and if anything overly cautious until this is all over.
    Jim & family.

  • donna mcelhaney says:

    For the last several transactions for myself and my husband we have not been able to our discount. When I asked why, they stated they did not know, but that no was getting it. I asked if someone had checked into this and was told no. Its really strange that during this time when people are not getting to work and a crisis is going on that discount card is not working?? It is not just mine it is others. THIS IS PRICE GOUGING AND TAKING ADVANTAGE OF A CRISIS TO LOAD UP YOUR POCKETS.

    I did speak to someone that looked at my account and added the last FOUR transactions back on the card. SO YES THAT TELLS ME YOU HAVE DONE SOMETHING TO PREVENT PEOPLE GETTING WHAT IS PROMISED FROM YOU FOR SHOPPING AT YOUR STORE.

    SHAME ON YOU. This needs to be fixed for all value card members. If it is not I will contact Facebook and whom ever else to stop this unfair practice.

  • franklin says:

    why are you letting people get fired for doing what is right in oak ridge store 681

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