Where Is Family Dollar Corporate Office Headquarters

Family Dollar. Address: 660 Crowell Road, Porterdale, Georgia 30014. Turned me away for loading cash app card. Store Manager Ralph Rolling whatat the register today 8/16/2024 between 2:00pm and 2:06pm and said he will no longer allow card reloads because the store “does not make any money”. However, Blue bird, Green dot, ect. List that store as a way to load money for the convenience of the customer. I felt very disturbed by his message and his tone came off as extremely rude. Please do not let this store halt card reloads, the community needs it . Thank you. Store phone number: 678-660-7023.

The manager (DENNIS) at 1649 w 4200 s Taylorsville utah #5761. Shouldn’t have a job the way he looks at the lady’s. My 17 year old told me. He said nice ass. She won’t go there anymore. We live right next to the store for years. I’m looking in to taking family dollar to court. For sexual harassment on a minor.

Need to know who I can talk to about getting employment with dollar tree but family dollars says I can’t be hired Tucson az

Why are they the doors locked to your store on 501 3rd street
Alexandria Louisiana

I’ve Called and Text Corp Office A Week ago to Complaints About A Assault, From A FD Store on 13xx S.Tunnel Rd. Asheville NC. In The Manger Anger Not Only Snatched my Money But Hit My Hand and Threw my Change on the Counter and Threw And My Personal Items In The Parking Lot Over A Policy Unknown To Me( Carrying a Book Bag in Store), That I Were Going To For a Year Now.

Family Dollar 942 Broad River Rd Columbia SC 28201
How do you check out three customers when your system is down???
This happens all the time at THIS STORE! Me and another customer was turned away and having been in retail ith the limited corp for a decade I am perplexed with how you use a system that is “down”? I am certain the employees of Family Dollar would not lie to me twice.
Honestly this is a waste of my time to come to this store and the 5 people I just spoke to agree. It seems many have had the door locked in their faces. I will call MD in the AM and ask about your amazing system that works when it is down and I look forward to it.

I’m sitting at the Family Dollar in Newport News, Va at the Hidenwood store. It’s not open and it’s supposed to open at either 8or 9am, but it’s not open. I’ve watched at least 10 people try the door and it’s locked. They are never open on time as this is not the first time it’s happened. Oops there’s another customer. Please see if you can do something.

I have shopped at Family Dollar/Dollar Tree stores all over for a number of years. I have never had a problem or unsatisfactory dealing with any of them until today. I was treated rudely and told in so many words that company policies don’t matter, she was the boss. Ms. Meg, supposedly the manager, refused to exchange an item I had just purchased a couple of days prior to today. I only needed to get a different size. The original one I bought was on a mislabeled hanger and I didn’t verify the size on the garment before I purchased it. When I arrived home and removed it from the hanger I realized it was 3x too large. I immediately put it back in the sack, but could not locate the current receipt. When I explained this to Ms. Meg she was very rude and refused to let me exchange it for the proper size because I did not have the receipt. I left, called your customer service to verify your policy on these situations. When I went back in the store and explained to Ms. Meg that I had made sure I could exchange it for the same item without the receipt, she told me I could not because she said so. I repeated it was company policy she said she didn’t care and was not going to argue with me. I told her I didn’t want to argue just exchange my purchase. She again , rudely, informed me she wasn’t going to do it and that was her final decision. I asked her what I was supposed to do with clothing that was 3x too big. She sarcasticly said she didn’t know , they wouldn’t fit her. This is not the first time I have observed her rude abrupt manner with a customer. I don’t believe this is proper or necessary treatment for any customer, regardless of the situation. If she is that unhappy and dissatisfied with her job then I think she should move on. Please address this matter and return my $15.00 plus tax so I can go elsewhere to make my future purchases. I will be happy to return your merchandise as it is of no use to me.
Thank you and I appreciate your dealing with this matter for the future of any new customers that should happen to cross her register.

Sincerely,
Sharon Fisher

Store involved:
924 Elm St.
Hampton Plaza
Hampton,South Carolina 29924

I was profiled by the assistant manager named James at the Roanoke ,Virginia Williamson rd store #22 coming into my local family dollar that I shop there just about every other day , I’m still in shock he didn’t even apologize for his accusations even though he knew he was wrong I will be contacting my lawyer and I have witnesses and other employees that are backing me , He needs to be fired and that type of treatment shouldn’t be allowed. My lawyer will handling this issue!

I was charged twice for my purchase, I’ve been given at least 5 phone #numbers to call and not one person answered or their mail box is full! I went to see manager at store # 05178 who gave me a number to call, it kept hanging up on me! I need my $33.48 returned to me, I am not happy about this, it’s not my fault your system charged me twice for a purchase I expected to be only charged once! How am I supposed to get my money now when no one answers or your number just hangs up- it’s not a customer complaint— it’s a customer that expected to have $33.48 plus whatever my balance was instead your sue charged me twice!!!! (210)-500-3313 Christine Mendez

Hello I just left family Dollar in Wadesboro NC and the cashier Mary O’Neal Crowder Gaddy was very disrespectful. She has no business working in Customer Service. She is ruining your business. Someone needs to contact me ASAP.

Can you tell me why the Family Dollar is closed in Dacono Colorado Is it ever to open up again

Harrington De store.
I’m upset that the young woman who was on duty this evening was rude. She made me feel as though I was wasting her time. She said she was the manager but didn’t have a name tag on. I was asking about store clearance and how they handled the sales because they had no signage. I told her I had driven from a MD store to purchase chairs and cushions. The MD store was out of stock and De store has them. But she said that she “will not mark them down if it’s not in the computer “. I asked why do the other stores do it. She said because they have different Dist. Managers. Is this true? I find it hard to believe this! The stores are not even 20 miles apart! She said, “ I’m not losing my job!”
I was a retail manager for over 25 years, and if I wanted to clear my aisles to make room for the stacks of incoming freight! I would make a call to accommodate the customer! Sooooo I kept my $60 in my pocket and walked out!

Pulled into your Patrick Springs store and your two associates are right in front of the entrance door smoking their cigarettes. One even has her folding chair set up right in front sitting there in the way.

Rude team member on Monday night at 7:59 PM. Store # 01799 Roger City.
More details you may call me at 810/624/1485

Yes, I am requesting a chain of command for the Fort Walton Beach Stores. I also need the human resources Phone number and address. I you like to speak to a representative about the lack of proper management of this store.

Hello my name is Wendy I reside In Montgomery, Al. I am here to report store #12428 at 3030 McGee rd. Based on google this store DOES NOT close until 10pm HOWEVER, the last few weeks I’ve arrive at around 9:20pm to find the store already locked and closed and employees still inside. Now I do know and understand there has been short staff on jobs post Covid but if that is the case then the time needs to change back to 9pm for closing!!! This is not right

Fort Walton Beach, Florida. The store is constantly closed and the employees are disgruntled. They are called in on their days off. I am told there is no proper training or communication. They are afraid of being fired.

Yes, I am requesting a chain of command for the Fort Walton Beach Stores. I also need the human resources Phone number and address. I you like to speak to a representative about the lack of proper management of this store. 786-498-2040

On went into the Family Dollar located on Veterans parkway this afternoon. I broke my foot a little over a week ago and it’s not hard to miss the cast on my leg. I went inside the store, as it was the nearest place I was at, and politely asked to use the restroom. I’ve worked in retail for years and I understand sometimes not wanting to let someone use the restroom out of fear that they will make an absolute mess. It was pretty painful to just walk in. I literally was holding on to the counter, stood there for a few minutes, waiting for one of the employees to do an inventory check on the merchandise that came out the truck. Not wanting to disturb her because she clearly was busy, I stood there when a lady behind the counter stoop up and I asked her if she would allow me to use the restroom. With a I don’t care attitude, looked me dead in my eyes and said….”we don’t have a bathroom!” It was clear she was having a bad day or just hates her job. I again asked her, looking dead in her eyes, ma’am may I please your restroom, at this point I felt degraded having to politely beg to use the restroom and she still refused. So painfully, I walked back to the car. Now, because I was in a lot of pain and just needed to use the bathroom, I politely left. Any other day, I would call her out on her lie, faster than she can breath. 1-she applied for that job. (I’m sure you didn’t go knocking down her door and beg her to work for you.) 2- She gets paid to do her job, unless of course you are holding her against her will and forcing her to work for free, in that case, I understand why she seems to hate her job. 3- It is US, the customers shopping in there, that guarantees your paycheck. So treating others the way you would like to be treated goes a long way. If you can’t even fake a smile to the customers, then this is NOT the job for you! 4- Don’t bold face lie to ANY customer and say…… WE DON’T HAVE A BATHROOM! Of course you have a bathroom, unless FAMILY Dollar has their employees closing up shop going down the street to use someone else’s bathroom. I shop at family dollar a lot and I have yet to see a sign on the door stating,…. we’ll be back momentarily to go use the restroom. I’ve been in many Family Dollars and I will say, it’s 50/50 chance they will allow you to use the restroom. Personally Family Dollar, you get a lot of customers in your spending their money with you. Bathroom’s need to be made available for ALL customers. I know from experience that when an employee says, our bathroom is out of order, 90% of the time it is not. The employee just doesn’t want to go the extra mile in having to clean it before their shift is up. That, Family Dollar, is inexcusable. All this to say, you hired an employee that needs training on how to lie. You DONT tell customers, we don’t have a bathroom! Of course you do! Next time try to LIE a little better and just say it’s out of order. I would love to speak with someone in the corporate office, but unfortunately it’s pass 6. So I’m leaving this review here, but I will be in touch with corporate tomorrow. Thanks and have a wonderful evening.

Prices at Family Dollar in Harrells are lower on the shelves and higher at the register. Item prices 3.85 on shelf rang up 4.35 and item 5.75 on shelf rang up 6.55. This is an ongoing problems at that store. Manager seems unconcerned about the problem. Even with the receipt I was told by the manager that I had to bring her the item before she could refund the differences. I returned the item and told her to keep it.

Over charge

My name is Scotty tagert . I work at the family dollar store here in Lumberton , Mississippi 39455 store number 661 . I got my money Friday and it is short . Can y’all find out who has garnished my check $97 , please ???

On 11/28/2022 I ordered online at the local Family Dollar Store in Archer, FL, a Box Fan, Order # 22528192101 to be shipped to the Family Dollar Store in Archer, FL 32618. I have received two emails that my order was ready for pick up. I have made two visits to the store and they have not received the item. There is no Customer Service number listed on the order or your website. The manager tells me they do not get internet orders but would look out for my item if it got delivered. Once again I repeat, THERE IS NO CUSTOMER SERVICE NUMBER, LINK OR EMAIL TO GET IN CONTACT WITH SOMEONE TO SOLVE THESE TYPES OF ISSUES. Please assist. Thank you.

The Dollar general store in Bastrop Texas it’s very bad service I would like to explain what happened to me and to my grandson it really is done me the way you treat people I was trying to shop for my grand for my daughter’s birthday I would like to say more but my number is 512-955-4008 I like to hear from you to explain myself what happened to me and my grandson…..

The store in Bastrop Texas the family Dollar store is very bad service I live there all my life in this story is the over the top the lady that worked there she has a very foul mouth and I will tell the people that I know what happened please call me at 512-955-4008

I just made my 2nd trip in 2 days to family dollar in Barnesville Ohio. Employees will not honor the prices in your flier and state they cannot help what the computer (cash register) does therefore, they can not give me the coke which is 3 for $13.00 as advertised for digital coupon holders and it will not accept my phone number to prove how much the stated price is even though I showed them snapshot from my phone. They make it so difficult to make a purchase at your store-not just today almost always. How do you compensate your customers for this?

The family dollar in Mount Vernon East Lincoln is a disgrace to our community. There is always garbage stacked up outside and inside there are crates with supplies all throughout the store. The cashiers(some) are rude and have no customer service training. Why bring this store into the community without a matured manager. It seems to run itself with all the young people in there.

I am going to contact the headquarters or corporate office. I went to the one in Tulsa, Oklahoma and they have a badly handwritten sign that says you “No large bags, backpacks. or purses allowed inside at anytime!” I had a small clutch and my mom had her purse not large at all and it is still not allowed. Look I understand that the store probably loses money due to theft but if you have gone to great lengths to put a security guard at the front of the store telling you not to bring purses, etc. in, then make him get off his cellphone and ass and walk around the store. I think I am more upset that we are being treated like a criminal. I am 52 years old and my mom is 74 years old. WE DO NOT STEAL! But are expected to leave our purses in the car and take the chance of someone breaking into my car because they know people aren’t allowed to bring them in the store. If this is a company policy then it needs to be on an official company sign. I am going to contact my local news station and see if they can go and check out how you are treated like a criminal just trying to go into a store to pick up a few things. I am also blasting the picture that I took of the sign showing this is what they are doing. This is the dumbest thing that I have ever seen. I can and did take my business elsewhere. But people need to know that this is just wrong. So now in this day and time are labeling everyone that enters this Family Dollar store a thief? What makes it so bad is that it is in a community that is full of African Americans, so I guess you are telling me that because I am of color it is assumed that I steal! Maybe I should contact an attorney and see if this is discrimination! I am almost positive this is not right!

I purchased an $8.00 pair of sweat pants at the Westwego, LA store a week ago. When I got home and tried them on they did not fit good. I live in Marrero so there is a Family Dollar really close by. Family Dollar on Leo Kerner, Marrero, LA. I was told they would not take this as a return. Because I did not purchase them there. I spent well over $100.00 when I purchased the pants. The only problem I had was the pants. I asked to speak to the manager and was once again told I had to take them back to the store I bought them at. I asked where on the receipt does it state this policy? I am not a happy customer. I told them to keep their pants. I left without the pants or the receipt. There are as many Dollar Generals and Walmarts around here. You have just lost a customer over $8.00. I will caution everyone I know of this unknown policy.

What is the pay roll email I reall need

The Spearfish Sd store won’t even unlock the doors do to no employees . The lights are on and the hours are 11to 7. But doors still locked. What is being said is corporate treats them terribly. Corporate needs to get out of their high classed offices and find out what is happening. No one deserves the treatment that these employees are getting. I’m sick and tired of the way these people think they can hire people that will stand for this treatment. Starting with corporate, you need to understand that your employees need to be able to enjoy their jobs without having you put so much pressure on them that makes them start hating their jobs. You have no idea what you are doing to these good people and now that this is happening you probably don’t care either. Sitting behind a desk with your high classed suits doesn’t seem to be working for you maybe you should come off you high horse and become one of the working class people in one of your stores. Then you will know what your stores are having to put up with certain people in corporate. I think it’s time to take out the trash and get the right kind of people back in corporate that cares about the employees and not how big their bonus will be this year. Thankyou for reading my complaint

I was discriminated against a local family dollar where I done spent thousands hundreds of dollars and I want to file complaint and talk to owner

I just had a cashier at one of your stores grab my things I had purchased and throw them behind the counter. As I was trying to leave he cornered me telling me, “Imma fucking kill you bitch.” Multiple times. The store manager had to hold him back so I could leave. I’m done with this store. This isn’t the first time something like this has happened. I want someone to contact me. I will not let this fly as I have sooo many other things! Now we’re talking about my safely as I live next door to the store and he knows that.

We have been the landscape contractor in Louisiana for Family Dollars for several years. Our current contractor, CBRE, informed us they have lost the contract with Family Dollars effective October 31,2022. We would love to continue to service our many sites here in Louisiana but do not know who to contact. We’ve left several voicemails and send emails but no response. Any assistance would be greatly appreciated

I am absolutely appalled at the fact that you would be opened on Thanksgiving in Christmas. You call yourself Family Dollar but yet that is so far from the truth it’s not funny. You’re anything but family. You take People away from their families on holidays that matter when they should be close sitting down to dinner and sharing the day you open up your store because you’re so greedy. One thing you know for sure the The people at the top the vice president president CEO send in C o’s and all that other stuff they’re sitting down with their families on Thanksgiving and Christmas. You have no heart no soul. I for one will never shop at family dollars again

I tried going into the Family Dollar/Dollar Tree in Crossville Al and at 5pm in the evening they said they were closing because there was only 2 workers. The hours on the door said they stay open until 10pm. This was a very inconvenience for me. I think if your gonna change the hours at least put it on the door and have a legit reason.

Your customer service reps at your headquarters are the most rudest and ignorant people I have spoken to .. I have been a CSR in a Fortune 500 company bigger than yours and I am astonished at the rudeness. Shame on you all .. I was calling to check on the closure of family dollar in coal grove Ohio and to get a update as to why and the if it going to reopen..

I have been trying to report Bonnie Mapes at the Stockton Illinois store 10598 for just over a year now along with many other people in our town. She runs off every employee she has. I worked there for just under two years and it was the worst experience of my life. I have reported this to Stavn Yoder many times and nothing happens. I have sent him videos of a neighborhood man (Dave) unloading the truck for Bonnie and she pays him $20. I have sent him pictures of Dave on ladders in the store. Dave unlocks the back door in the stock room. Stavn has been told about this many times and he still refuses to acknowledge any of the dangerous and illegal things that continue to happen in that store. I have personally witness Bonnie Mapes smoking her marijuana pen in the office. Bonnie Mapes has sold marijuana flower in the parking lot out of her car. Bonnie Mapes picks and chooses what rules out of the handbook she wants to have her employees follow while she follows none. She has her asms do a lot of what is supposed to be her work. She does not divide the work load evenly. Whoever she is mad at at that time gets the crappy end of the stick and the heaviest jobs as punishment for months. She cannot keep employees in that store because of her abusive ways and how she speaks horrible about employees to other employees. We went through 14 cahiers in the year and a half I was there and each cashier would always say the same things to me, unprompted. Bonnie always told them I was a thief, not to listen to me just do your job and go home, once I find someone to replace her she is gone. She would even tell cashiers if and when she was going to write me up. I was written up for a cashiers drawer being $20 short and that cashier was not. That said cashier had told me that Bonnie had asked her if she saw me go into her drawer or if she thinks I took the money. I am not a thief. Bonnie used the star sheet as a form of public humiliation. I have picture upon picture of this said public humiliation if you would like them. Bonnie also takes home pennied items and out of date products. She issued bag checks but no one had to check her large beach bag that came in empty and often times would leave looking full. I do strongly believe Bonnie Mapes steals from that store. When i first started working there I had only had two days of training and as soon as I got the key she suddenly was so sick she couldn’t show up for three days leaving me to open the store on my own with ZERO opening training. She continues to do this with every new asm as soon as they get their key. I know this because, unfortunately, my mother in law still works there but is too scared to leave as she’s scared of Bonnie. We live in a small town and this is about the only store we have like this out here. No one in this town will work there. Everyone knows she’s a horrible person. She even speaks to the customers terribly. There are a lot of people that will not come in if they see her car out front of the store. Bonnie also has a cinder block that she uses to prop the front door open where she’s proceeds to sit on and smoke or stands at the doors and smokes and opens the door for people coming in while smoking. Shell say she does this to hear the bell. She shouldn’t be going outside if customers are in the store also she does it when she has a cashier in there and she NEVER works alone. In the time I was there she ran everyone off. I only stayed because I was hoping at some point she would get caught and we would get a new manager because I liked my job but she was horribly abusive and toxic even recently she has contacted me personally on Facebook leaving me threats and cursing at me because of a post my husband had made on fb about how Bonnie isn’t at work and has his mother, a cahier with severe arthritis, training the new ASM. That caused her to then harass and threaten me via Facebook messenger. I sent the screen shots to Stavn and again nothing happened. There were so many times that I was fearful of going into work that I had to voice record myself going in because of the abuse I had to endure daily just walking in. In March of 2021 the safe was short exactly $100. I tried contacting Bonnie multiple times to no avail ( when she’s not at work she refuses to answer the phone). I sent her text messages telling her what was happening. It was finally 11pm and I decided that I could no longer stay after counting everything over and over trying to find the mistake. I received a text message back from her saying “its not big deal I’ll take care of it in the morning” the next morning a cashier told me that she replaced the money from her wallet. Bonnie as a bad slot machine addiction and I strongly believe she stole the money to play the slots at the bar that night and that’s why she got back to me so late because was using the money she stole from the store. In May of 2021 and ASM had quit and Bonnie decided to close the store at 1pm. I was working at my second job and she had tried contacting me many times but I was unable to access my phone. Bonnie and her cashier left he store. I came in around 3pm to reopen the store. Bonnie told me not to even go in. Our town needs the store to be open. When I got in there the alarm was not set, the safe was open, the tills were still in the drawers, the truck they were putting away was sitting right where they had left them. The cigarettes were not locked. Bonnie had left passwords and IDs for the registers in each till. I had to do major damage control all because Bonnie didn’t want to deal with yet another ASM walking out on her. June 3 2021 (Thursday) the truck arrived at 5:30pm and Bonnie made him wait until 6:30 am Friday to have his truck unloaded. Bonnie chose not to unload the truck or contact anyone to let them know that they could unload the truck that night. Dave (not a family dollar employee) met me the next morning to unload the truck where he unlocked the back door and took out boxes and garbage because Bonnie wouldn’t do it the night before. Dave has always unloaded the truck while I worked there and he still unloads the truck until this day because I see him often and he tells me. Bonnie hired her best friend Karla who came to work super late on a regular basis and often smelled of marijuana and drunk. Karla one days ended up freaking out on me because I was trying to keep her on task. Karla was cussing a screaming out me. Leaning over the counter (I was at a register cashing out children) putting her finger in my face and frightening the children and customers in the store. I told her to leave and she refused to leave. I called Bonnie and she did absolutely nothing about it, she said ” I’m not at work right now I really don’t want to deal with this drama”. The following work day I expressed that I no longer wanted to be scheduled with Karla because I felt it was a major conflict of interest which she proceeded to continue to schedule us together. During Covid I had a fever of 102 degrees. I sent her a text telling her I was sick and showed her my thermometer with a reading of 102 degrees and she still made me come in and told me to get a chair from the office and sit all because she didn’t want to have to come in. I covered for her countless times, worked doubles so she could have weekends off or I would have to pay through labor, which didn’t matter because I still had to do 3 times the amount of work that she did. Often times she wouldn’t finish the boats she chose leaving me to have to finish them on Sunday after I had already unloaded the truck with Dave, I would put away, Chemical, Laundry, Motor, Cat and dog food pallet, water pallet, charcoal, winter salt, and then I would do home and paper boats. She would do holiday. There are so many other instances that should have never happened that are still actively happening in that store and someone needs to escalate this to the next level.

I don’t know what ‘s going on at our Family Dollar location in Everman, Texas but besides not being able to get my groceries because there are no shopping carts, the 2 people working cannot stock the shelves because they have to stay at the front. The dairy case was 99% empty and the cleaning supplies were very limited.
Can you offer higher pay to get people to work here? This is the closest place for me to shop, but I can’t get what I need if there are no carts. By the way, there was no bottled water available and the parking lot is always nasty!

Hello my name is Andrea I live in Michigan. I went to a family dollar on East 7 mile Road in Detroit Michigan and I can honestly say the service was pathetic. The store manager and an employee were arguing over a drawer being short $1.50. As I purchase my items from another store employee one employee in the store apparently lied to the manager as they were counting her drawer which was short and said that I left the store without paying. Both employees ran out the store to asked me if I cashed out I couldn’t believe that they use this much energy for something I purchased that cost $2.50 with the receipt I had plus a bag from their store. I did not have to show them but I chose to show them the items as well as my receipt, this store need to have better trained managers and employees . Apparently they are stealing out the store and they think everybody is like them much less I would like a formal apology from family dollar head quarters for the embarrassment and the anguish I suffered as being a faithful customer.

My nephew and I are victims of a sexual assault in Tooele Utah on August 5, 2022. We are Native American looking for employment and other activities to stay out of trouble. Your employee knows I do have a alcohol problem and my nephew is leaning how to control his temper. We spoke to a attorney and he said we did exactly what a judge would expect in anybody who is depressed and angry. I don’t know how to go about this but if you could contact me ASAP. My ph#(505) 709-3727

Yes, I have tried multiple times to call the corporate office and, naturally, no answer.
I worked for Family Dollar in Paragould, AR. I was fired because, even though I told my pothead store manager and the meth head assistant manager that I kept a container of MY PRESCRIPTION MEDICATIONS IN IT JUST IN CASE I NEEDED TO TAKE THEM, I was fired bc the case fell out of my pocket and someone in the store returned it without even looking inside of it. I realize what happened was not good at all. However, having a store manager smoking out of a “Dabs Pen” while at work and having an assistant manager who I have personal seen shoot up meth, I disagree with my termination especially since the 2 of them knew I had a container of medicine and they both knew that I had prescriptions for the medicine. That store is ran 9 kinds of awful, Dee (the manager does not know anything, especially how to be a store manager), Kristy is so jacked up on drugs that she doesn’t do anything except verbally abuse everyone in the store – I even had a customer complain about how absolutely rude she was and the customer ALSO said that, “Kristy shot meth and is always messed up on it.”
That is not the only reason I am typing this today, I was supposed to get paid on my debit card today and I HAVE NOT BEEN PAID. It’s supposed to be on my card 2 days early, we get paid on Friday the 23rd (the store manager told me the day), I have tried to call Human Resources as well as the Operator, just really trying to get a hold of anyone who can help me. However, it seems that just like the Paragould, Ar Family Dollar, NO ONE SEEMS TO BE WORKING!
I WOULD LOVE SOMEONE (ANYONE) TO GET A HOLD OF ME AS SOON AS POSSIBLE SO I CAN GET MY MONEY SITUATION CLEARED UP. THIS COMPANY IS THE MOST UNPROFESSIONAL JOKE I HAVE EVER HAD THE MISFORTUNE OF WORKING WITH, WHO HIRES 2 DRUGGIES TO BE THE STORE MANAGER AND ASSISTANT MANAGER? WHAT THE HELL?
I CAN BE REACHED AT:

DANIELLE JACKSON
da32652@gmail.com
(870) 212-1438

I want my money that I worked for. I have already contacted a lawyer about this whole ordeal and he is more than ready to make your company pay for all kinds of things. I personally just want paid, or at least have 1 person do their job instead of doing drugs

I’m trying to get in touch with human resources and can not get through. I’m a former employee that was fired after being treated like a slave. This company is the worst I have ever worked for in my life. I never went on breaks, no holiday pay. the store is hot all summer and extra cold in the winter. Nobody cares about you. Family dollar corporate only cares about money the money coming in and what the employees go through. Now I’m fired trying to get it touch with HR to get my termination paperwork and I’m getting no answer from any of the numbers. What in the hell is going on. I need my termination paperwork. Please someone answer the phone. I can’t stand the place.

We have a family dollar store in woburn center. Woburn mass. While i like the store,its prices, and the location the store itself presents a blight on the look of our downtown area. The store has display windows from floor to ceiling and to cover the soda machines and fridge which are backed yip to the windows Famiuly dollar has covered the window in cheap bright orange dots from floor to ceiling. Woburn is not a bombed out area that one would be afraid to walk in. But that is just how the appearance of this store looks in the area. If i were not from woburn mass and i had business to do in the downtown area seeing their display windows covered in cheap orange dot paper would lead me to believe that the area is not safe. And its ugly besides i have been to other family dollar stores that have cute windows and are clean and orderly this store is dirty inside also I hope that someone who can affect change looks into this

complaints are the same at all stores, this is a managerial problem from top to bottom. nobody listens or cares. my suggestion is to file compaintsl to the bbb and any federal agency for their area. Maybe the company will listen. Personally seeing dozens of state and federal violations I will file after experiencing the behavior of cashiers at the cascade, id store. get some training! I can see why good employees only last a week or two.

I am having a hard time trying to find someone in corporate to speak to concerning my complaint, first my 9 year old daughter slipped on some sort of liquid in your store and when i let employee know they they had a substance on the floor the guy ignored me and walked off while i was trying to tell him what happened to my daughter, also i went to purchase an item yesterday and the price was higher than the price listed on shelf, i informed the same guy i spoke to previously and he literally told me its not his problem either i buy it or not and walked from behind counter went outside and lit a cigarette while i was still at register . I am super disappointed in this particular family dollar , there is always trash and boxes everywhere and the staff especially the guy are very very very rude and disrespectful. This store is located in columbia SC 2505 Broad river rd. My daughter was injured in your store because of the mess an laziness of workers . i really need someone to contact me ASAP regarding this matter.

Manager at store #12261 in Lorado WV is buying and selling drugs

Store 06509 565 on Joseph E Lowery Blvd Atlanta Ga has the most disgusting disrespectful ignorant unprofessional uneducated manager on duty Necy or Macy she has red dreds locks hair face an lip ring avoid this person avoid this store she needs to be removed from the store an family dollar brand ASAP for customers sake she is rude and un helpful an disrespectful whoever made her a manager is sick please remove her today the worst customer service ever my entire family will never spend another dollar with FD As long as she has a job there harassing the public the way She is doing either no regard for the FD brand an integrity what so ever today please remove this person that was mgr on duty the mgr with red Dre’ds hair please

Who do I contact about family working together

I did an online order and had it delivered to store #651. I received and email August 24th that my order was ready to be picked up. Got to the store the young lady checked and stated it wasn’t there yet. Told me to come back next week.I went in today August 31 to pickup my order and was told I am busy. That I would have to come back in 20 minutes because she was the only one on the floor. I have been a retail manager for over 20 +yrs. and that was unacceptable. Now I have to go back again, a 3rd time. This is not customer service at all. I need help please!!!!!

8:12 PM
You sent
I purchased an item that was defective and took it directly back to the store with in minutes. They told me I could not exchange or return it. Because I opened it. I did not know the item defective until I try to use it. They were rude and disgusting and said it didn’t have a barcode or it was torn so it was not valid. I have the item and the packaging. The young girl started literally dancing and ignoring m sta. I am sure its on camera.and the other workers there became aggressive and threatening gathering around calling security and she was the one getting antagonist and loud and aggressive saying hahaha I asked her where is the no return or exchange policy… when I complained that as a consumer I have a right to exchange or return a defective item the store # 06555 in East Orange Nj store number 973 766 9750 I have my receipt the item is a doublepack Homeline Hawaiian Bloom automatic spray cannister the nozzle are not spraying at all I would appreciate an timely response I will also be making a complain to comsumer affair FTC this is appalling.

One of the worst stores to get . Trash piled up around in. Stock sitting in the floor and can’t see what is on shelves. Outside of store is fifty trash piled up around dumpsters store location is at hwy98 and Miami Blvd

So, let me start by saying I’ve been an employee for family dollar for over a year and a half now. I enjoy my job dearly, but over the last year I have dealt with several store managers who have been rude, downgrading, and down right inconsiderate. The one I have now is fantastic and recently took a vacation. Another store manager comes in to “help” and help was given. But, along with he help he was downgrading to myself about myself and my coworkers. So rude in fact I ended up quitting because I won’t be bullied around by anyone especially when he comes in talking about people being worthless. I ended up being rehired due to the fact I was needed which is fine. I like my job. But, as an ASM, I need keys to open and close well said manager decided he was gonna take keys to the store I work at and for 4 days now I’ve had to use others keys to do my job. This isn’t the first time I’ve heard this happening by this person. I’ve had several people mention stories about misbehaviour. Family dollar has high expectations of employees yet let things like that slide. Which then causes good hard workers who enjoy their job to quit due to poor management.

Good afternoon my name is Joyce Deaton a new store opened here in Dekalb Ms workers were needed and I was hired by the manger here Ms. Cindy. I worked stocking till opening. I was never paid anything. That is why I quit. Ms. Cindy has been giving me the run around every since. I want to know why I haven’t been paid ? I think I have been more than considerate and patient. My number is (601) 678-8379 and my email address is joycedeaton2@gmail.com please contact me on this matter. Thank You Ms Joyce Deaton

Hello and good afternoon I would like to be kept anonymous for my safety reason. I have a serious complaint that needs to be brought to your attention IMMEDIATELY. I am a new employer of family dollar. Let me start from the beginning. I have been employed with family dollar for just about 2 weeks. Location is 4725 E Southern Ave Phoenix AZ 85042. From my very first day of work has been very INCONSIDERATE. The store manage ANNA was not helpful at all. Instead of training me on the basic principles of the company functions, she gave me attitude, down talked me, and verbal warnings about things I didn’t have any knowledge of because I have not been trained yet! All she did was YELL and CURSE at the employees and customers. She constantly kept talking down about the company. Stating how she couldn’t wait to quit her job. Carrying on, I noticed the my cash draw would always come up short when I was on the clock with the store manager ANNA. Now I always count my cash draw PRIOR to starting my shift and at the END of my shift. My draw would be short EVERY SINGLE TIME I work with ANNA. But this does not happen when I work with the assistant managers. One day ANNA proceeded to tell me “ oh well, atleast it won’t be counted towards my numbers”. I replied “ yea it won’t be counted towards your numbers but it will be counted towards mines insinuating it as if I’m taking from the draw. REMIND YOU, I always double count customers change prior to giving it too them! For accuracy! NOW FAST FOWARD . To AUGUST 14th 2022. My cash draw is about $30 short! While I’m on shift with the store manager ANNA. she proceeded to blame another store employee named ROSMARIE for taking money from the draw without confronting her. She then gives me a verbal warning saying “ I’m new to this and things like this happens all the time” Now this is a SERIOUS ALLEGATION and I do not want this to backfire on me. SO THATS WHY IM BRINGING THIS TO YOUR ATTENTION. This may have been going on for a very long time! I have witness this happen consistently when I’m on the shift with the store manager ANNA. So at the point I HAVE HAD ENOUGH. I calmly confronted her about the short comings and I also confronted her about her unprofessional attire and bad attitude towards her employees. SHE IMMEDIATELY AND UNLAWFULLY FIRED ME WITHOUT ANY ACCUSATIONS. Anna does not know how to manage a store. She does not have any basic knowledge about the store! She is very incompetent. I had to ask assistant managers for assisting me on the things the store manager should have basic knowledge of! Every single time I ask her of something she complained and threw tantrums. Moving on to VALERIE THE DISTRICT STORE MANAGER. She belittle her employees and this is why I was not able to bring this to her attention be she wasn’t of any help! Valerie and Anna brings a very bad atmosphere to the company. They both are very disrespectful and naive. And that’s why this store cannot keep hard working and respectful employees because they are RUNNING THEM OFF . Keeping ANNA and VALERIE in their positions will put your store right out of business because their behavior is driving employees and customers away! And does she not know FIRING ME UNLAWFULLY without any accusations I can further my case to the US Equal Employment Opportunity Office? I will do everything in my power to make sure ANNA is held accountable for her actions. So instead of her evaluating the problem , I have no choice but to step up and take this matter seriously!

I just want to thank family dollar for 19 years with this company I’m being push out of this company after all I done i even work a whole month by myself due to no help i sacrifice my home life just so I can open and closed every day with no day off for 4 weeks I had no time at home i sacrifice my life just to put in 100 hour each week gave company back 200 free hours do to no staff just me working by myself just to keep a new store open I never got appreciated or anything form no one for keeping a store open I try asking for help and didn’t get any because I was being ignore so I just like to say think you for 19 years with this company now I fell like I’m being force out by my manager after all I did for this company my last day will be this week

I am trying to find the pick up tools or clinchers that I have bought previously at Dollar Tree. Is there any way to find out which DT or FD in the Milwaukee area has this item on hand? None of the few stores that have answered my calls have any and they do not know if or when they may get more.

Thank you
Erwin Bukin

Store#12158 This is one of the Worst Stores Ever. The young lady that is on staff today is very unprofessional, rude and disrespectful. I had to go outside and ask the young lady to check me out. There was another worker that sat behind the register while I was waiting on someone. The prices were incorrect. I provided the young lady the prices and she started getting smart, loud and rude. I asked the young lady if you would like to go back with me to verify the prices she stated no I’m not going back there I know our prices are messed up but this is what I’m charging you. I proceeded to go back and verify the price which was lesser and she did check me out with that price but she was so loud and rude through the entire transaction. Never again!

Just contacted manager at 400 E Main Union SC 8/5/2022 A worker that answered my call said the manager’s name was Jenny or Jenny or Jesse? Anyway I asked her when gallon water would be in as none has been on the shelf for two days, she said she didn’t know when gallon water would be in, if no water is on the truck there won’t be any on the shelf, I asked her if any water was on the truck? And when would water be back on the shelf? She just kept saying “MAM I don’t know… I asked her to put her manager on the phone and she said “Stephanie was out sick & she didn’t know when Stephanie would be back”. I asked her what her name was & she would not give me her name and she hung up on me. I hope water is on the shelf tomorrow & I hope this rude manager is gone ASAP.

I was Friday and you store in Queens New York and I got that service over there and the lady she told me outside from the store she say if you don’t like the service you can leave the store I spent $25,000 here in the store for my home in my business and this lady she was working for me she was a fire 1123 so I need somebody to call me right away is 347-484-7227 thank you

Electronics return policies are ridiculous. Won’t give refundson a pair of headphones back bc we’re opened even though had receipt. Said they could exchange for same item that didn’t work on first pair I bought. How are you going to know if they don’t work unless you open package. Less than 10 days old. If you won’t stand behind what you sell them don’t offer the item. Why would anyone get same headphones that didn’t work when u bought first set? If one of these executives bought something that didn’t work I bet they wouldn’t buy same thing again just hoping the next item was superior to the first one purchased. What’s that called when you do the same thing over and over again expecting a different result. INSANITY!!! Enough said.

JW restoration service LLC

This is a pressure washing company looking to expand our business feel free to contact me anytime by email or call 4045529533

Well my name is Anthony halliburton and I use to work for family dollar two months ago and I’m trying to go to Dollar tree to work but for some reason I’m still in family dollar system so I was wondering who can I talk to to get my name out family dollar system are transfer me to Dollar tree store number is 0412 I can be reached at 404 707 7753

Dear Family Dollar,
I have been shopping at 27th street Family Dollar in Newport News for a while and as of this year have notice that prices of items have been labeled one price and rung up as another. Now at first I was not going to say anything as I was told that the labels hadn’t come in yet but it has not changed in months. This is false advertising and fraud and I will be filing a complaint with The Better Business Bureau. This is sad to see from a business that I and so many have come to love and rely on.

store is closed more than open ,dirty

I’d like to speak to the person who is in charge of the practices of their manager as well as their employees. The Orofino Idaho family dollar. I need someone to contact me to file a complaint. I have not been successful reaching them by phone. I’d like to resolve this in stead of going on social media and local newspaper. My phone is 208-827-1648

Hello, it is Leigha Briggs from #12978 again. I just wanted to let you know I am still yet to get my bonus. I was also told not to email you anymore, because I got Tabitha, the regional manager, in trouble. Jen, the store manager, showed me the text message and told me not to email you anymore. That’s the last I heard about my bonus, and coincidentally enough is when everything started to happen. There has been quite a bit of suspicious activity at the store since the store has opened. Jen, the store manager, has let employees that she knows has taken home ,unpurchased, product continue to work at the store. Jen knows there is suspicion that one of the ASM’s, the same one who took the product home, has been store using product for themselves with the hand held. I know that money procedures have not been followed properly, the store manager herself is notorious for leaving the safe cracked open for hours during the day. She made it seem like it wasn’t an issue so all the managers began doing it. None of the managers have really had proper computer training. I did a iLearn last night that I should have done before I even sold tobacco, which I have been doing for over a couple of months now. When I told her that I did the I learn like she wanted me to she then told me that it was unnecessary for me to do any more videos if I’m going to be looking for another job. I don’t know how many, or if anyone else has even done that video or other mandatory videos. I requested a transfer to the Stillwater store This last Tuesday. The store manager not only denied my transfer but took it upon herself to take it as my two weeks notice without asking. Since then a lot has happened over text message, that I will gladly forward to you if I need to. Jen has been what I feel to be hostile and aggressive. She took me off the schedule for the remainder of the week, so I gave my key to the closing manager tonight and I let the store manager, Jen, know. She took that upon herself to take it as me quitting, and when I didn’t message her back because I was driving, she insisted that I’m quitting and that’s what me giving the closing manager tonight my key meant. When I told her I wasn’t quitting, she then informed me that she is demoting me due to poor leadership skills! This store is supposed to be a training store, so I am told. This store is not by any means ready to be a training story. The store manager herself is yet to know how to fully run a store. She has, numerous times, let her husband, who is not on our payroll, come and work truck because the 3 other employees plus herself was not enough people to do just over a 300 piece truck. I am unsure if I still have a job there or not, because she also told me before telling me that I was demoted that I will have three write-ups and that she is done. Please, get back to me as soon as you can, thank you!

-Leigha Briggs

There’s no customer service for on line purchase: I ordered on June 22. I received an email on June 27, 2022 that my order is at the store. I go to the store on the 27th to pick up my order. I am crippled, had to get help to get to the store. I had to stand on my painful bad leg for over a half hour just to be told it is not there. They ask for my phone number – said they would call me when it arrives. July 2nd I get an email telling me it’s last call to pick it up. I tried to contact you through customer service. Asking folks to do a survey is NOT customer service. Please refund my money. I will never order on line from you ever again.

hey is it ok for employees in wahpeton nd store to call family or boyfriend to premeditate attack on a disabled adult after the store was being sued for demonstration this was a form of intimidation to silence me from taken action against the store this happen on june 6 and manger let boyfriend in store afterword this happen

At 1:25-1:30pm at the Medford New York(Long Island) the 112 family dollar. I came up to the register asking for a price check. Just a price check for one item. I had only 3 items. She scanned all items. I said ok well i needed a price check for this item. I decided i didnt want the item. I guess it was put in the wrong soot. She looked at me So confused and lost. She proceeds to speak in spanish to another worker with her behind the counter. There going back and forth in spanish. I don’t know what there saying. Than i noticed another item i guess was in the wrong spot so i asked to remove it. Again the two women are going back and forth talking to each other. Than i thought maybe she was. In training .( but where is the woman that is training her. She should be beside her.)so after getting frustrated cause she was confused i just bought the item. Point of my complaint if customer service was put into my experience. She would clearing hear i wanted a price check for one instead of chit chatting with another co worker. Spanish language ok but rude to a customer maybe hire a bilingual employee. She would maybe understand me. Everything could if been avoided with better communication.

forgot to mention the location where store is always so hot and closed at times during day hours is on 7600 Jensen in Houston Texas….. just too darn hot. i like to shop in comfort

Store#7042 Why is the store closed so much in the day hours when its shows should be open? Few times recently i’ve gone to shop and store is closed. They need to get their hours straightened . I’m 66yrs old and I have to shop before dark. Also its ALWAYS so hot in there?? it’s crazy how ac is never working. I feel sorry for the employees
.

I live in Blooming Grove Texas. Our store is great for our little town. The employees are like family they always go above and beyond their duties. However for the past weeks they have been working in outrageous conditions. Did I mention I live in Texas. Well it is cooler outside than it is in our store. Candy is melting. I am surprised the soda cans have not started blowing up. Someone needs to fix the air conditioner and when that is fixed the controls need to be in the store not in another location.

50 N 900th W Salt Lake City UT 84116. Report on family dollar.
I am deaf typed. Please watch on the video at the door outdoor and indoor what happen 8:50 am to 9 am until about 30 minutes
I was in the family dollar (west downtown salt lake city) people homeless around many reason cause to employees feeling awful. June 12 2022 8:50 am to 9:00 door open service first he and I were going in. He stood up and keep staying near me with my packback and bag on the floor nearest the cashier. I decide to take in the cart shopping from packback and bag protection He did touch and hold my cart. I said point other the cart. I hold my stuffs in the cart. Someone caught my cart to go and employee say out of the store I angry and innocent and have right protection my stuffs. I felt bad and temper because I have $80 gift card family dollar. I can tell employees alike bad on the children’s abuse called strict behavior. I love children’s from mother bad behaviors I believe she is cashier manager lawsuit or charge on family children or children outside case past.
I suggest employee cashier and employee security laugh when I felt bad. The family dollar must closed from people homeless around cause employees devil and developed picture discrimination. I can feel she is a devil her boss regional or city county keep her job devil or good link to fraud secret both away your business fight and budget up from bankruptcy process. Employees should not worry from donation food if steal anything and just donation reduce. Other store doesn’t need to worry people homeless success.

I’m being harassed by my store manager by text first and now on social media, she created a fake account and posted on our local county Facebook page as she pretend to be someone else and used fake photo and name and said tons of horrible things about me called me cuss word names and alot of other dishonest and disrespectful stuff. I have been dealing with her unacceptable work behavior sense I started a month ago, it’s only getting worse. She has done this to several others in the past to the point they couldn’t handle it and quit or has ended up terminated by her. She’s very unprofessional and is causing a hostile work environment. I can’t take much more of her doing this to me. This is unacceptable and I notified my DM with proof of text and she spoke with her and we thought the issue was solved and now today it started back up and now everyone on social media can her what she has posted and said about me.

I have tried every way to get a complaint made on Store #3844 located at 3201 S. Adams st. Marion,Indiana 46953. The manager named Dave does not care about the employees,customers, or Integrity of your company. Which according to this corporate website are very important to the company. Dave is rude,inconsiderate, and has by far the worst customer service skills i have ever seen. Our store has a sign on the door that says open from 9am to 10pm but this store opens late and closes early every single day. Reason being is because the Manager dont care. When he hires people they are either rude,have poor hygiene, spend more time on their phones and chit chatting then actually restocking shelves and engaging in customer service. I can no longer take my kids into this location because there are always stacked up boxes in the middle of the floor,clothes or other items spread through out the store on the floor. The manager when he hires new people he provides very limited training and does not teach them how to do their job. He schedules them 1st thing in the morning and expects them to open by themselves because he is 2 hrs away. The few and in between good employees he hires gets used,abused and taken for granted. I use to love visiting family dollar now im ashamed to say this family dollar is literally in my back yard. Please someone contact me so these issues can be resolved my next step is the local news

Your store on Taylor Boulevard and Louisville Kentucky is the worst I’ve ever been to bunch of empty shelves you need to fire the manager you need a new manager you need to do something to store I go down there for one thing they don’t have it how do you spell taco stuff and you don’t sell cheese how do you have soft drinks and you don’t sell big red

Hello I have a complaint on a family dollar worker out in beaumont California marina Castillo she’s a racist lady using family dollars parking lot to sell tacos from her personal business she thinks all black men look alike she kicked out my friend out earlier while he was shoping

The other day two days ago actually and today is the 4th of April 2022 I entered one of your places of business the one on Charleston I can get the address later but two employees and a security guard told me that I had to leave I had a friend with me who is separated in the store because we were looking for different things we were accused of stealing my friend had no bag and two items of clothes on there was no way that he could steal I had my bag the cameras can show that I stole nothing we were judged ,we were harassed, we were embarrassed we were made fun of and accused falsely accused of stealing and I can back mine up for myself I did not steal anything or attempt to my husband and I pulled over $200,000 a year between gambling and work I have no reason to steal from this cheap store I come here to shop because of the cheap and reasonable prices I’ve spent hundreds and hundreds of dollars in this store because of its convenience I don’t come in the store and spend less than $50 every time I come I have the receipts to prove it and yet we were accused and harassed and threatened to call the police on us I am slapping a lawsuit against the store I’m stopping the lawsuit against the individuals who insulted me. Thanks too my full camera coverage I can prove what I’m saying to be accurate.

Family dollar at hillsville Virginia. What is going on? It closes during the day. The manger Reba is being very rude to customers. Alot of foul language going on

I have been trying to contact HR or Employee relations about the verbal and mental abuse I have been receiving from District Manager Allison from the Pontiac Michigan Family Dollar. I would truly appreciate the opportunity to speak with someone about this situation before it becomes a legal issue.

The Family dollar store located at 18th Niccolet in south minneapolis, MN is a great lication but unfortunately for the past 2+ years there is over 20 drug dealers and addicts in the parking lot no exaggeration although the store is located in a building shared with 2-3 other businesses but family dollar recieves most of the customers they make the biggest profit why wont they hire a police officer to be present in the parking lot a large segment of customers have stop shopping because some of family dollar staff have turned blind eye and befrinded many of the drug dealers

Most of the people in the community shop their for the food but for the past 3 months the food section and coolers have absolutely empty

They are obviously short on staff the store use to stay open until 10PM now the hours fluctuate from 4PM or 7PM closing time there is a extremly large profit being lost because family dollar no longer has a officer who use to be in the parking lot peridodically four times a day between 2-3 hours a day no security or ap in the store no clothing no food no toiletries no household products none of the nice electronics items Please get the store in order

Family Dollar in Clarksville the manager is rude a b**** towards other people not at all trying to help one always putting people down thinking she’s better than everyone else

Please have your Corporate office contact me in Ref to a accident in your family dollar parking lot. You parking lot in East Orange, NJ has a uncovered large yellow brick. This brick is a blind spot when cars are parked in the last parking space and you have a delivery truck parked in a L shape. Why is this brick there? Causing many cars to be damaged including mine?
Some one please direct me to the person in charge of handling this.
This need to be addressed ASAP.

I visited your store #7746 on Friday, May 13th at approximately 8:10PM. I selected an item for which the price rang up incorrectly. The associate named Monica could not locate anywhere the price it rang up anywhere in the vicinity of the items (there were multiple on the rack). Instead of correcting the item price on the spot, she called her “manager” at home who then told me to “come see her in morning”. I told the associate and manager that it an inconvenience to come back on that particular side of town because I was just passing through the area. Monica became irate and extremely rude and disrespectful. I hope you can coach both these employees on proper customer service and hope this is not the type of behavior that Family Dollar accepts or teaches as a company. I won’t be patronizing your stores any more and I believe if the behavior continues at this location, neither will other customers. Thank you for giving me the opportunity to share my feedback.

The location on 9425 S. Main in Houston should be shut down permanently. The store is always being robbed, and every employee is rude and ghetto as hell, including the manager Lisa Green. I asked if a coupon from Clorox would be honored, she said she had never seen a coupon like it, however she knew exactly how much the coupon was for. She extremely rude and didn’t want to speak with me and the employee who walked me to the back acted like he was afraid to ask her to speak to me. She never came out the back, just ride ghetto trash and she should be fired.

Need to check manager and assistant manager at 5799 store taking money from petty cash and doing drugs in bathroom

I went to the Family Dollar on Wilson Rd in Kansas City MO. At Wilson and indepdence ave. Second time I went to by Rave hair spray and the sticker on the shelf said $2.15 and also got la looks styling gel and the shelf said $2.65 I go to pay and the hair spray rang up at $3.15 and the gel was $3.65 the manager on duty said he went back and checked the prices and he gave me a refund but he didn’t give me all the refund that should have came to me So you need to check out the store and do something about it it’s not the first time it’s happened at the store and it probably won’t be the fat last So every time I go in I have to check the prices on the shelf and confirm it with the management but they get mad

I forgot to leave something out this is Erica once again miss Skyler has her mom coming out on a daily who is also rude to people and she’s also yelling at people and doing drugs in the parking lot while she’s waiting for her daughter to get off work which is Skyler and Skyler’s a manager and she allows her mother to bee rude to people do drugs in the parking lot be in the office go to the bathroom and do her drugs it’s a messed up family Dollar and a lot of people in the past 2 months have quit because of Miss Michelle Skyler and her mother I can’t tell you how many people have quit a security guard has almost been beat up because of Michelle I need you to contact me as soon as possible or I will give you guys a call first thing in the morning when you guys open

Hi my name is Erica I need someone to contact me about the family Dollar on West broad Street and Wayne avenue that’s located in Columbus Ohio the employees there are very very highly rude the manager is also disrespectful actually all managers there are very very disrespectful one of them does drugs constantly in the bathroom or she’s disrespectful to everyone that comes in there and I shop there I don’t steal from there I don’t talk to nobody I get what I need I buy it and I leave and all they do is sit there and talk about people they don’t do their job they don’t stop they keep aisles closed off if there was a fire nobody could get out because they don’t know how to stop themselves the way they should I quit do to the managers all they do is talk about people and are very rude to people they threaten people they accuse people of stealing when they’re not stealing and they’re talking about I can’t come in there because I made a comment about how I quit because of one of the managers and I did and she still threatens me every time I come in there and I’m not okay with it and Miss Skyler allows it

The family dollar store in 85040. Phoenix.az. is dirty. An. Horrible. The workers are really just having fun. Smoking in the store. Shut it down

There were displays of GBC skin care products listed for $1. Before checking out I inquired about products that could possibly be paid for bye United Health Care OTC card. The manager responded to me as thought I was STUPID. She then proceeded to be short with me as if I was getting on her nerves. The remaining assistant manager, said let me check her out before she cry. I felt very insulted and mistreated. I refuse to shop In anymore of Family Dollar Stores. We spend to much money in your stores to deserve the treatment we received.

Hello ,
My manager Tiara at store 6030, On Donald Lee Hollowell she is unprofessional, rude , not customer friendly, and a bully. She has hired me spot on April 20. And I started on April 25 2022. She has changed from the first day of meeting her. She is not nice to anyone customers nor staff. She walks in late the entire week that I started . The District manager Mr. Leonard came in at 8:45 am to open the door for me. I was at work at 8 am. EVERYDAY SHE WAS LATE AND RUDE. she doesn’t greet nobody and also feel as though she is entitled. Many customers and employees have said to me verbatimally , You still yet holding on with her ? I didn’t understand ,but her actions showed more. She demanded that I should know my register I. D Number by heart and said it aggressively. My 4th day at work ,she have been unpatient and unkind . No customers like her, they choose to check out with someone besides Tiara. She also threatened me and said ,What would you do if I was to rob you. I did not find that funny. I find it disturbing and disgusting. I was not aware her mom workd for Family Dollar and she was rude to me as well. Stared me down all day on Wednesday 27 of April 2022 and She bought an item and I said have a nice a day. Not customer friendly.
My very first day at work I was excited to be working with a black woman but that changed when I called and said I’m here at 7:50 am..this was Monday april 25 2022, she directly said to me… WE DONT OPEN UNTIL 8AM. I was NOT aware of my i.d number , not sticking, cashier or nothing. She really disturbed my spirit I don’t want her to manage me at all. The employees as stated to me that every time she walks in the energy changes and nobody talks to her. I will not work in those conditions . This location should be shut down or she need to be fired. I was not pleased with my job opportunity.

I’m the landlord for store # 808. We have an urgent matter of filth and poor management of this store. The district manager is not returning calls, the store manager is MIA. I’ve been trying to locate a contact number for your corporate office but thus far, I’ve had zero success. If I cannot get this issue resolved TODAY I will be contacting my cooperate office to begin the next phase.

Please remind your drivers not to park on streets that are clearly marked no trucks. Every day on ElCapitan Street in Las Vegas there is a huge Family Dollar truck parked behind my house. It is not what I want to see from my back yard. This is a neighborhood not a truck stop.

I just read the comments and all your stores seem to be pieces of crap..
How the hell are you still in business

The Minneapolis store on Penn Ave is full of LAZY WORKERS WHO SPEND MORE TIME ON THERE CELL PHONES THAN WORKING, THEY HAVE HAD 7 EMPLOYEES WORKING WITH A LINE TO THE BACK OF THE STORE WITH ONLY ONE REGISTER OPEN..
THR WORKERS HAVE BEEN SEEN SMOKING POT, METH ANS HEROIN ON STORE GROUNDS.. THEY ACCUSE ANY PATRONS THEY DONT LIKE ARE TO HAVE STOLEN OR CAUSED DAMAGE WHEN THEY ARE THE REASON THE INVENTORY IS SHORT… you need to look into this problem or your business will continue to decline… You also have zero white people working at the store they will not hire white people and they fact is I’m not white I’m native… I would like to say this is the same as not hiring minorities. I will not shop a family dollar any longer and I hope you fix this problem cuz your stores are great deals and great for us low income people… thank you

I’ve been trying to get ahold of corporate or HR about being harassed verbally and physically by an assistant manager.. as well as the very unprofessional conduct that is going on in the store at the new store here in superior Nebraska can someone from corporate or HR please contact me

How is it funny that when you call to any of the stores in San Antonio Texas NO ONE answers, but you walk into these stores and employees are on there personal phones

I tried reaching out to the complaint department justanswer.com comes up and ask you how could they help basically they want to know the situation and wants you to put your card information on there saying that she will be refunded the dollar that it takes out as I am entering my information my Chime cart flashes on my phone stating that $28 is being debited from my card when they only said it was 1 dollar so now I have another situation on top of the complaint I had at family Dollar today I am so irritated at this point!

Alan skiles is rude and he discriminates against employees who have disabilities

We have family dollar in our town Monticello Kentucky we also have one city near us Somerset. It’s unreal the difference in these stores. In MONTICELLO it’s nasty, 2 guys working that act like they are on drugs going around sniffing nose all the time. Very unprofessional, they look nasty as well. Nothing in this store is professional. This store looks like it belongs in Chicago in siccoro Ave. I’m surprised it don’t have bars on the doors. Many times I’ve seen things going on there that shouldn’t. One day I saw a lady come out of the store grabbed a whole arm full of clothes on sidewalk sale took off running with them and the employees didn’t even know about it. 2 employees was there at the time. I’ll be honest this store is nothing but negative image on all other stores. They haven’t had anyone that’s cleaned this store or took care of it right in years now. I’d close the doors before I’d let my store look like this with people that looks drugged up. I saw 1 guy come out screaming one day at the men. I don’t know what’s going on but it’s no good

Store #9014
12461 Blue Star Hwy,
Stony Creek, VA 23882
The above Family Dollar staff has been closing the store hours before closing time for weeks. This is very unprofessional and reflects extremely poorly upon Family Dollar’s reputation and continued welcome in communities. I live in a rural area that has no other store for 20+ miles! What an inconvenience! Please find corrective measures for this small town Family Dollar, that has a BIG impact on the community.
Thank you

Tired of my local Family Dollar store letting trash fly all over my yard and the entire neighborhood 😒

Experience at Family Dollar on Bow St. in Tyler, Tx. is not a very good store. I have the app but it’s useless when there’s no internet. One day I had to go outside to clip my coupons. So now I have to go elsewhere.

Store 109781336 manager tami wells and staff need to be invested for cruel and unusual behavior

Store #04708 in Carnegie PA is beyond disgusting anymore. I’ve shopped there for years. Within the last year or so it’s always filthy dirty, boxes of stuff everywhere in the isles. Employees just standing around talking and swearing to each other. Someone’s going to trip and fall over one of those boxes and sue. I know the local magistrate would love to hear about this. They site the dollar general in Crafton 3 miles away all the time for the same reasons. Better clean it up.

I was accused if stealing by the manager at the Family Dollar even though my item was in a bag with my receipt in a tied up bag. Then she got in my face and told me she was going to beat my ass! I reported it and haven’t heard back from anyone!

I worked at the Family Dollar off of West Ledbetter in Dallas, Tx. In 2021. Family Dollars has yet to send me my W-2 so I can do my taxes. I have asked an called corporate, sent email, to try to get it! Now I’m to the point of contacting the IRS, telling them that I haven’t received it and I’m not getting any help.

I can’t get ahold of corporate at all I’m an employee who just had her disability violated by the manager. Wrongfully let go for needing assistance. Assistant managers selling weed and smoking weed in the store amongst more
Manager is now harassing me. Please contact me!!!!

File a complaint for the west Columbia SC family dollar store

The ravenel store in south carolina.you all should look in to the people that work for you.i whent there and one of your works outside beging for money
Do you not pay them.i find this very unbusiness like.and something needs to be done.

I don’t think that people should be begging for money in the parking lot.if the person works in the store.what is this world coming to

Point Marion PA, prices have gone up, that’s fine, inflation is sending up prices everywhere. But they don’t mark the price increases on the items. Some people have limited resources and would like to know what they are paying for a product or don’t look at the receipt to know they are paying more than the listed price.
The associates claim that they haven’t received the new labels yet but its been weeks. You don’t have the labels yet then don’t raise the price until you do. My guess is that family dollar doesn’t care and hope that most people do not even notice or notice when they get home and its to late. There is only one male associate working there and he has been rude and jumped all over me every time I try and address this issue. I am not rich and can’t afford to find out at the register that the item is a dollar more and the next item is 50 cents more, it all adds up. Change you price tags before raising the price and something needs to be done about that associate, no customer should be treated that way.

This is a concern from my husband. “I am an upset and disappointed customer because this Family Dollar store has been selling pictures of black women in all of their different styles. All done by “Interiors By Design”. We live in the Savannah Ga area. Yet not one picture of black men have I seen. Isn’t it bad enough that many black children mostly see, in the media, negative images of black men? And when it comes to the images in their own home, nothing positive may be hanging on their walls. I for one, as a black man who grew up with no dad in my home…though I went on to be a dad to a son, say, you must do better. I would like to have a conversation about how you can take the higher road and with fairness and equality start placing positive images of black men in your store. I look forward to help you make this happen soon. A concerned customer of your stores and my community. Cbutts”

Fuck these people a customer attack me for no reason and I fight back and they fired me . After I boss my ass for this company as a store manager stayed in a store several closing nights when employee call out day or night or due to them not giving store sufficient pay role imagine dislocating 4 disc in my spine. But one day you all will pay and the money you all don’t want to compensate me to some one else. You all just care about money and not the damn safety of employees life

I am an upset and disappointed customer because this Family Dollar store has been selling pictures of black women in all of their different styles. All done by “Interiors By Design”. We live in the Savannah Ga area. Yet not one picture of black men have I seen. Isn’t it bad enough that many black children only see, in the media, the negative images of black men? And when it comes to the images in their own home, nothing positive is hanging on their walls. I for one, as a black man who grew up with no dad in my home…though I went on to be a dad to a son, say, you must do better. I would like to have a conversation about how you can take the higher road and with fairness and equality start placing positive images of black men in your store. I look forward to help you make this happen soon.

A concerned customer of your stores and my community.

I purchased a pack of Newport Shorts, and there is some kind of bubble wrapped transmitter inside instead of Newports! I’m very confused 🤔 I would really appreciate some kind of explanation!

Hello I shop at Family dollar often and I am very disappointed with the service there’s an incident that took place I wanted to buy a iTunes card to add to my phone and I’ve been buying these cars for a while I use my debit card for time and we need to use my same debit card and they wouldn’t sell me the item card they said I have to pay cash I was on my bicycle so I had to ride my bicycle all the way to Publix to purchase that item I went back to that Family dollar and I told the cashier look I purchased this item card at Publix with no problem and I told her you guys are turning away revenue and that’s not right I also called a couple of Family dollar stores in the area and they told me that they do sell those item cards by using your debit card there is a manager at the store she’s very unpleasant the address is 2222 Market St. Fort Myers Florida I want that taken care of now I won’t even go to that store anymore

To whom it may concern,

Shopping in the family dollar in jasper Florida is like finding a needle in a haystack. The truck is always on the floor in boxes. You have to squeeze down the isle to get by. The lack of cleanliness is the worst I’ve ever seen. I do Have pictures of the store if you would like to see.

Why is the Family Dollar by me always closed? When they are open we don’t know for how long. They may open for a few hours to then close or just don’t open. Really irritating when I need to shop and don’t have a vehicle.

Who do I contact about how much I have in my retirement fund at family dollar. I am an employee.

To whom it may concern,

I shopped at the Family Dollar located on the corner of Gooding Ave and Hope Street in Bristol, RI. on Sunday, February 27th, 2022. Someone needs to go there and fix the heating system. It was absolutely freezing in the store. Other customers were complaining and the poor employees that had to work for hours in that enviroment….That’s terrible! The Heating system hasn’t been working for weeks! Letting Corporate know because it seems like nothing is being done.

Store #12210 In Cleveland Tx has been so disgusting on the inside there is trash and dirt just all over the floors their merchandise on the shelves is tossed everywhere the shelves are not ever neat . Not to mention the outside of the store has trash all over on the sidewalks up by the building on the side of the building it’s just disgusting I’ve never seen a Family Dollar look like this ever there is one other store here in Cleveland and it is always neat and tidy but this particular store it’s just disgusting the employees seem to be lazy An don’t care about how their store is presented

11th street Portsmouth Ohio location has so much trash in the parking lot and going into the store that I was in total shock! Not only is it disgusting but a health hazard. I’ve honestly never seen a business look that disgusting and trashy in my life. I wanted to get out and clean it myself it was so bad! Please look into this location, the inside is just about as dirty as the outside also.

rat problem
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Dan Twin Home experts
480.528.5393

I’m a former assistant manager who has not moved and I need my W2 please. Maryann Hannigan in Tularosa NM.

I just left Family Dollar in Brooklyn, NY. I went to purchase laundry cleaning products to do laundry. The store flyer stated Tide 69 ounce for $8.95 and if you use the smart coupon it is $6.95. I picked up a bottle of tide and wanted gain however they did not have the 14 count of gain on sale, so I proceeded to purchase the tide. Upon scanning at the register the price was now $11.95 so I asked the cashier why. The sign stated that the tide was $9.75 with a date on the bottom of the tag stating good until 4/17/2022. I asked the cashier about the error and he stated well everything went up …. I then showed him the store ad reflecting the $8.95 price along with the sign which stated $9.75. The cashier said there is nothing that he can do about that and everything went up. I said to both cashiers that I spend thousands in Family Dollar and my issue is the false advertising on the flyer as well as in the store. I also attempted to call the corporate office to notify them of this matter and I have been on hold twice for over one hour. At this time I will email them but if I receive no response I will make this viral. Customers have the right to know that they are being overcharged at the register and that the advertised prices are not true nor correct. In this day and age especially with inflation customers are counting their dollars and to have an additional $3.00 for each item if not paying attention they are continually being overcharged for items falsely advertised. This needs to go viral so that customers are aware.

To Whom it all may concern:
In regards to this new raise in pay for the new employees working for Family Dollar seems unfair to those who have dedicated their time to work for the company to not be recognized in the pay raise as well. For many who have been there especially management not only to train but to also learn the ins and outs of managing a store properly and to be left out when not only have they earned the knowledge and experience for working and keeping the store operating at all times seems very unfair. You would think that the company would rather keep dedicated and experienced employees employed instead of them looking for other high paying jobs else where, but instead the focus is on the CSR’s and newly appointed management which many have no experience nor knowledge in retail what so ever. Never mind the ones that are holding the store together and actually making some progress and profit for the company. It is pretty sad to see the hard work that these employees have done regardless and the company just ignores their efforts. With all this in mind don’t be surprised that the company will loose well knowledge hard working employees due to not looking in their own back yard for the recognition that is well deserved.

Went into the Family Dollar located at 16605 Miles Road in Bedford today to get done orange juice. The price according to the spot that the orange juice is located reads $1.00. The price as it rang up was $1.25. The manager refused to give me the advertised price. You realize that advertising one price and charging another is illegal I hope because he doesn’t. Didn’t get it because I refuse to pay more that what the advertised price is and he refused to change the price.

So family dollar store at 10437 page ave, St. Louis Missouri 63114 is not making money for 2 hours bc employees have to unload the truck. It’s bad enough there is not a closer one around and I come here bc I would rather not deal with a corporation like Walmart, but this is ridiculous and very unprofessional. As I have been waiting 20 minutes I’ve seen 11 cars pull up to go in and purchase items only to find out this store is closed and forced to go to a different establishment and spend there money. After calling the corporate hotline and seeing that the voicemail is full and all these comments , only leads me to believe that family dollar does not care about it’s consumer and is here to just take our money. The store said it would be back open at 630 and myself and 4 other people are waiting for it to open back up. After years of shopping at family dollar I think I will take my money elsewhere. There’s no help wanted sign up so it only looks as though family does not care about consumers and their hard earned money

I truly regret that I allowed my son to work for a company who steals from there employees. I don’t know if all Family Dollars are like this but this is a shame. You can’t get in contact with anyone and the GM is useless for answers. If you’re thinking about working for Family Dollar I highly suggest you think twice. You don’t anyone a lie, just do what you say you’re going to do.

This stupid shit is pointless when they dont get in touch with u all this company does is lie about how there here to help but yet I still had to pay a second time for something that was left be hind because cashier didn’t spend my bag around so I figured I had every thing I even ask if this is all of it and she responded yes that all get home missing 2 bags so I called she said some one must had took it but its my problem she said then said what u can’t afford another one I then knew I was getting played by some bitch that don’t know how to do her fucking job its sick how they rob the low income around here in Springfield Illinois on Cook in the hood like come on u don’t see no fucking family dollar store in the high income area we got to stop letting them do this to us it pathetic as fuck what there doing get rich off the poor fucking scum I till u

Good afternoon, I work at one of your Family dollar stores in Maryland 11775 Address is 6105 harford Rd Baltimore md 21214. I am a asm Patrice white has been taking a 30 min break from my shift almost the whole time I have been working there and I didnt find this out till another employee informed me I have actually only ever taken maybe 1 or 2 meal breaks ever and I have worked there since September this is fraud and I will be reporting to the US department of labor wage and hour division. Patrice always gets made if an employee want to take a break I even saved all of the group chat messages she sent telling us there is no reason we need to take a meal break in a 5 hour shift but yet she is taking our money from us and I’m not the only employee she is doing this to. This is money taking from hard working employees and it’s not right. I want that what is owed to me or for it to not happen to anyone else. She is telling us employees that the computer does it but when I went in and looked which I have pictures of her signing on and her other asm taking my time from me.

Downloaded their “smart coupons” and just tried using for $1 off Kibbles N’ Bits and it doesn’t expire until 2/26. No it’s not a lot but that adds up when you think you’re going to get that amount or more off. Not the first time this has happened.

I need a refund I was charged to much and was told who cares

I need help with a refund I was disrespected in the store and told there was no manger

I have been trying to retrieve my W2 and have not been able to do so. I’ve tried calling and no answer please contact me

The Orlando Street location 832-652-2320 Houston, TX 77093 If I could give this location 0 stars I would, this is the most terrible experience we have ever had. When I asked to speak to the manager to complain about the cashier being rude to my elderly mother, I was told they could not give the manager’s name. When I called again it turns out it was Marcus who was the manager as I was talking to him, I asked for the general manager name and again was told he could not provide it and got aggravated at the fact I was asking for it. He then said for me to call corporate and I asked for the number and he said no, google it yourself. Then he started yelling because I told him, you can give me that number and started saying “baby I ain’t givin’ you no number, and hung up. Then I called back and said you cannot be talking to me like this and said he ain’t got no time for this and continued yelling. Then I hung up while he was yelling and he has the audacity to call me, a customer back to start cursing at me and saying f**k you and saying he don’t give a sh**t so i told him I was going to speak to him personally to discuss this. I am not trying to be physical with this person, I am a professional and am a manager myself. He proceeded to say “you can come I dare you, Imma call the popo (law enforcement I am assuming) on you just trying it don’t f**k with me. I hope they track this call that happened at 3:00 pm (1 min), 3:02 pm (44 secs) and when he called me at 3:03 pm (where he started threatening and cursing at me) 18 seconds. Keep in mind that just because your customers live in a low income area does not mean they don’t have others to speak for them and should not be treated disrespectfully, revenue is revenue. It is a sad place when you have ghetto employees in your stores!

My name is Carol Smith and I worked at the Family Dollar store for about a month and a half last year and it was the one on 11th street in Beaumont Texas and I was living in a motel at that time and now I’m wondering how I can get my W2 from from the Family Dollar store

I have tried numerous attempts to Contact the Family Dollar by phone at 702-330-7558 since February 3-2022 and no one will answer the phone. I spent $157.57 at this store. I was charged for 2 Progresso TradtNewEngland Clam Chowder rang up $18.50 each🤭please call 702-931-6141 Mike

I would like to know why the family dollar on Dumont ave In Brooklyn NY does not clean up in front of there store Manger told me it’s not his job! Really

I went in to my local family dollar on Addison in twin falls idaho I purchased few bags of chips and a bag of paydays snack size….. Well I get home open one up and bit into literally my favorite snacks,ever!!! to literally bite into nothing but a rock solid candy so I started pulling a few out wondering what the hell was going on well whole bag ALL of THEM were rock solid turns out I was sold a nag that EXPIRED 04-2020!!!! Ive had nothing but mouth pain since I’m beyond pissed off. Honestly I love the people at my locations but wow I’m just flabbergasted at the lack of attention to your food ITEMS! Hopefully something will be rectified I have pics of the bag so no one can say its bs I know the manger at that location wouldn’t lie due to cameras on when it was purchased

I placed an online order to be picked up at store #12613. I received a confirmation/ receipt via email stating that the estimated delivery date was 1/21/22. I had no further updates on delivery following that email. So i proceeded to call and speak to store manager ANNA regarding the matter. She informed me that two cases of the items that i ordered were delivered, but my hammers were not. She asked me to call back after Thursday to see if the hammers came in. I gave it some time and called on 2/3/22. The hammers still had not arrived and I had not received any update via email. I called ANNA again who stated that the hammers still had not arrived, but I could come in to pick up my order and if she was in store she would give me the hammers that were in stock and also give me my order of hammers when it arrived. I went to the store on 2/5/22 to pick up my order. An associate brought my order from the back WITH MY NAME ON IT, asked to see my receipt, which I provided WITH MY NAME, and proceeded to call ANNA because she could not process my order without a barcode. Anna stated that she told me to pick up a partial order because she THOUGHT I had a barcode on my receipt and that she couldn’t give me my items. I told her that I drove over 60 miles to pick up my order and she told me oh well. I should have ordered from a closer store. Extremely UNPROFESSIONAL. I asked to speak to a manager in charge or for the district managers name and contact. Anna told the associate not to provide me with that information and proceeded to give me an 800 number to speak to a representative for this information. I called the number which prompted me to submit an online survey. A customer service agent was not available. After almost an hour of time wasted, I left with my items that were boxed WITH MY NAME and the associate proceeded to follow me out of the store screaming robbery and taking pictures of my car. My mother who was present asked if she wanted to call the police about MY ITEMS and ANNA, who was on speaker on the associates cell phone told her not to. I am very disappointed in the lack of professionalism and leadership displayed by ANNA as a store manager. She knowingly gave false information, withheld information regarding her district manager, and instructed another employee to do the same. I would like to be contacted immediately regarding this matter.

What I saw in family dollar in West Rutland Vermont was very disturbing. There’s an employee by the name of Sue P. She has a guy come down to the store every night between the hours of 5pm to 7pm they hang around the front of the store, when it’s not busy they go out back for 20 mins and come out fixing there clothes this is very unprofessional and very disturbing this company is letting this woman have sexual relations with a man while she’s working. She has a wedding ring on, but my guess it it’s not her husband she’s messing around with. I don’t know how this employee is still working there and keeping her job for what she’s doing on the job. The camera should prove what she’s going I saw this how many more people have, or kids this is really sick, this Sue shouldn’t even be around after this, wow and they still keep her as an employee, this is really bad for business, if this was my business she would of been gone along time ago.

Davonte Store Manager took over my transaction and was charged twice on clippers and did not receive all my items after I was cussed out by his brother Darrius. My initial transaction was with Darrius I had 2 different transactions. One for cleaning supplies and another with hair clippers. Darrius had gotten frustrated with me after I was taken some items back… I asked for another cashier. .Darrius proceeded to call me bitches, told me to suck his dick, talked about my clothes, told me I was broke, talked about my mother, real disrespectful. I stood my ground defending myself as he proceed towards me getting into my face with offensive remarks.. I asked for his name Davante Manager did not give me his name. I didn’t learn about their names till I had unpacked all my things and found items missing. I called back to the store to ask for Manager . There was not one available. I was told to contact Shawn Monday Morning. I was charged 90.00 that is not accounted for missing items included 3 Comets with bleach, 2 items of kid toys a girl spiderman car and something else I can’t remember.. and was charged again for the hair clippers that I had paid with another card. I am asking for cameras to be rolled back between the hours of 12pm-1 pm I need someone to call me back regarding this matter.

Their distribution centers(Morehead KY)is and are a joke!! They hire you train you and then fire you. Yeah it’s good pay if you want the job held over your head and then still lose it, because everyone there is JUST a number! You don’t make the numbers you’re gone. Simple as that. They don’t want honest dependable hard working people. They want you to work in unreasonable temperature and unsafe condition! And it’s absolutely filthy. Lines are usually always done so you can’t get the numbers they want. They fix numbers for some to keep their job cause they have long term family members there and the others are out out jobless! Corporate is a joke you can never get anything from them.

Does anybody know the best way to file a formal complaint about an incident with a transaction involving the store manager?

Hi my name is ALTHEA A. DWYER I’m a previous employee at the family dollar store in Peekskill NY the on Main Street I did not get my W2 yet it’s the 2/3/22 and I asked that it was to be mailed out to me and I did not get it yet

How do I put a bid in for lawn care in the Texarkana TX/AR stores

Shanicia Washington the store# 20650 please and do something with that store there is a lot of stuff going on in there email address: shaniciacollins2010@gmail.com

Hi this is shanicia Washington I like to report a manager because of her i quit she would leave me in the store bye self. She would just work me without any breaks or anything. On the day I quit she took a $100 out of my drawer forcing me to call my mom to put the money back in the drawer. Everything was reported to the main boss but he didn’t do anything let alone run the video for that day or come in.

I need my w2 form sent to my email address Larmstrong62416@gmail.com. I work for the family dollar in eastman ga. My name is Laura Armstrong

You need to have an actual human being answering calls, your store most of them in Arizona anyways are run like crap, since when does any store allow for people to step completely out of the line at the cash register, and then come back into the line & think it ok just because I’m white & your employees did nothing about it, I also tried to call to speak to a manager & your crew just made up crap & kept me on hold, then hung up on me, I tried to call back the woman who answered the phone said her manager was on her break, I said go get her, she said alright waited five minutes then hung up on me, called back again they hung up, called back the third time an older woman answered the phone, she said there wouldn’t be a manager in until the morning, I said then why was I told that she was there on her break, her response should of been sir I’m very sorry it seems one of our employees likes to play on the phone, can I get your name and number I’ll be happy to have her call you in the morning to see if we can’ make it right somehow.
Instead this was her response hell I don’t know, so I said really that’s your reply, she said yeah, I then said I think I’m just going to tell the general public not to shop family dollar anymore, she said sounds good, then hung up?

Seriously, you hire idiots like these?!?

And you have no real way to for a customer to get direct contact with a real human being to fix these kind of situations?

The family dollar in pine mountain ga is disgusting and just horrible. I took pictures and trying to send them to you guys but it’s hard to get ahold of you. Im about to just flood FB with all of it. Pine mountain is a great town and vacation destination and it’s just a shame it looks like that. Please contact me and I’ll give you the pics.

Your store in Tucson Arizona 06302-5530 South 12th Avenue needs to get security they have been robbed all week long.The Employees have to lock the door to let people in and out of the store they have been robbed so many times this past. If I’m in the store and they get robbed and somebody uses a weapon and they hurt me or my grandchild or my children I will sue Family Dollar.Please get the employees help

I need to know where is my w/2 From your site and your cuustomer service line is so bad

I live in Burley idaho and your stores are in desperate need of employees,but when you give them a 5 cent raise how do you expect them to stay,pay them better,and you would have employees

I’m disgusted with the family dollar!!!! The store that is at 2112 floyed rd Columbus ga #333. The manager is Demarcus Grier he is always smelling like weed every time I go in there he is so disgusting towards the females that walk in that store and he doesn’t care about the nasty things that come out of his nasty mouth. He is constantly saying very vulgar things to the females and when he is asked to stop he does this stupid laugh and continues. He doesn’t just do it and stop he is sexually harassing me every time I go in and the other lady’s have said he does the same thing and refuses to stop so now me and every person I know will never shop there again. Family Dollar should be ashamed of themselves for letting people like him work in their stores!!! This is the most disgusting store

Store #2224 S. Dixie Hwy, Monroe MI. WORST Employees around! At any time in the day you can walk in this store and there is No Employee to be found! Ring the bell for service, No Response. Anyone could walk out of this store with whatever they want and you would never know! I have walked the store calling out for assistance and No One tries. This is the most unprofessional retail store I have ever encountered.

My son worked at #5887 in Waco, TX last year and needs to have his address updated so he can receive his W-2 form to file his taxes. His name is Leewood J. Broussard III. His phone number is 1-254-350-3798, and his email address is leewoodbroussard69@gmail.com. This is his Mother and my email is calypso2-.dn@gmail.com . His current address is 414 Ranier Road Gatesville,TX 76528. You can reach him at his phone number or email to confirm his current address. He is having trouble getting through by phone. Please respond so he will be able to file his taxes? Please and thank you.

I am appalled by your manager in the bentleyville Pa store.She treats the employees like trash and is very disrespectful .I live in the town of bentleyville pa and I have seen her numerous times talking crap about the employees to other employees or worst yet customers .she’s outside smoking more than in the store working .Deb is an embarrassment to your company .

Store Manager Assaulted Customer.
On January 10, 2022 between the time of 1300 – 1500 hours an incident occurred at your Family Dollar Store number 04280 – West South Blvd, Montgomery, Alabama. 36108. Manager Mrs. Sheles Woodard assaulted a paying customer Ms. Casby. She filed about an erroneous report with the police department theft of items in the store when she was the individual who cash her out at the count. She was well aware of the item being legally purchased by Ms. Casby. She was also the aggressor and agitator in this incident.
Ms. Casby, is a disabled person who suffered from a stoke – limiting her speech and physical motions with her hands and fingers. She has various limitation that require her to take her time doing certain things. Ms. Casby, also have a heart condition. Mrs. Woodard, know Ms. Casby I believe this was intentional harassment. You can talk to and observe Ms. Casby and see she has some type of disability and/or issue. Instead of assaulting her the manager should have been assisting her.

Just to let anyone know that is reading these comments, they are not a real representation of what people think. A moderator reads through them and decides which ones are allowed to be posted. Yes it is as bad as you think it is, no you’re not the only one that thinks so. Family Dollar is a very poorly managed company that has no interest in making anyone happy. They just want to sell their garbage and give minimal pay. They don’t care about us or their employees, just citizens hard earned cash in their pockets

I would like to comment on the fact that Family Dollar corporate shows no regard for their employees safety. The store located at 2485 Warwick avenue in Warwick Rhode Island, 02889 asks for no proof of vaccination, does not require customers to wear masks, and encourages or rather “pushes” employees to go back to work with COVID-19 symptoms. All you scumbags care about is the money you make and its beyond disgusting. Spend some of it on more help and better working conditions so you don’t have to force COVID-19 positive employees that are still showing symptoms to come into work. I hear nothing but bad things about you people and I sincerely hope that what goes around comes around, and when it does I want a front row seat.

Had the worst experience today at Family Dollar was accused of being a thief while shopping with my family. Then put out when I voice my opinion about the situation. No apology for being wrongfully accused
Just put out cause I voice my concerns about being accused of shoplifting.

Could you please get the heat on over at the Belleville, WI. STORE. I believe the # is 06644. It’s freezing in there. As customers it’s very unpleasant to shop and the employees are all bundled up and still freezing. Please do something about this. Thank you

I am trying to report an accident date 01/09/2022 @ 6:25 PM at a Tallahassee store off south Monroe St I was given the # 866/377-6420 which was closed I was told by the cashier she didn’t know how to do that, she asked other cashier to assist he gave me a hand written note with his name the number for Corporate and store #525 & ask me the time of accident. I asked for the cashier’s name to be included I also have a witness who have me her name and phone number the piece of equipment at the door was removed before I could go to my car and back after realizing I should file a report

How is it that when you go to Family Dollar on Nova Rd there is only one register open and all of the stock is setting in the middle of the walk way while the biggest part of the employees are outside joking. And there is a line of customer waiting in line

Please can you get the heat on greybull wyoming store. Its so cold in their. We have had 19 to -19 below weather . You employees are so cold in their. I can’t believe you would make would make them work like that. Would you like that.

My daughter went into store 12384 and the young guy’s working in that store started following here around taking pictures of her butt as she is shopping and making inappropriate remarks behind her. I don’t think this is appropriate behavior for your store employees. This is an invasion of her privacy. I would appreciate it if you would address this matter with the manager of that store or I will take my business to the dollar general up the road

I just wanted to write about your 4805 Richmond, Virginia 23223 store on Nine Mile Rd. You have great workers in there. They really bust their butts in there to make the store presentable and the customers happy at all cost. But.. They need help. They only have 1 register that fully work and 1 that only take cards. Then 1 that don’t work at all. They need some more employees to work the floor. Even if is at night to get the store up to the standards they are trying to get it to be. The supervisor Simone may be young but she does a excellent job and stocking and get the store in order to the best of her abilities. The customers even see the change since Simone has been the supervisor of the store.The assistant manager is no help at all. She complains but put forth no effort to help the store. As a concern customer myself that loves this location please let her hire some extra help to get your location the way she know and the way you all want the store to be.

Iam complaining about the family dollar at 1139 west market st in Warren Ohio my boyfriend went thier to purchase some items today remind you it gets frigid in Ohio today it was frigid he had on his work uniform and his hoodie and his hat he works outside so he gets off from work to stop at that family dollar to purchase some items they tell him he has to take off his hoodie cuss people coming in stealing that’s our new policy like wtw why are we stereotyping people so now all Blackman that wear hoodies are thieves don’t label people in that negative way he is a hard honest working man then they threatened to call the cops if he didn’t so now ya want to get people killed it’s enough with that with some of these cops killing black people so I need corporate to get in touch with me ASAP they think they slick wanna have you on hold them saying they have a high volume of calls and leave a message no I don’t want to talk to a machine I want to talk to a human that’s all I need is to leave a message and they never get back no I’m to smart to fall for that they have alot of calls cuss people tired of the nonsense with these family dollars employees of it’s not boxes in the way where you can barley shop you have workers trying to short you in your change these family dollars stores are a hotmess express need to do better your going to lose alot of customers

Store 1040 Family Dollar in Akron Ohio. Management does not care about covid 19 and informing employees to get tested when explosed by another 2 showing positive test. Mallory I think is her name. Never saw them wipe and clean anything in store. Plus Mallory is rude and brushes off questions and does not show how to do ones job.

Coming from a small town there’s not very many job opportunities here. I was very grateful when I had the opportunity at family dollar but then covid hit in the area bad and I left, I’m wanting to get hired back on with my local store but with the policy y’all have its very retarded. You should take into consideration this is a pandemic and people still need work. I was looking out for my family at the time so they wouldn’t get sick and now it’s not a big issue anymore and the local store could use the help.

I do not want to complain because I am so glad that your store came to Dadeville, Alabama and has given this area an opportunity for additional employment.
Tonight, January 2, my husband and I went in the store about 4:30 pm and it was already dark. There was one other person in the store; an employee. I asked where her help was and she said they called in and did not show up for work.
If you have ever been to our store, the store parking area is poorly lighted, no other stores close enough to be aware of what is going on, and it is actually beyond dangerous for anyone, much less a female employee, to be left alone at any time, especially until 10:00 pm. She can’t even go to the restroom without leaving the store wide open for any thing that could occur, and it probably would not be good!
Two males entered the store as we were checking out and we even offered to stay with her until they left but she said “you can’t stay until 10.”
May I ask, would you want your spouse or friend to be left alone under these conditions. Of course the answer is NO! What are y’all thinking, or should I say who are you thinking about? If you don’t have the employees, don’t risk safety of those who will work, close the doors!
What happened to management filling positions when the situation dictated that they fill in, where is dedication?
I enjoy shopping at your store but I cannot support an organization who do not treat their employees with respect. Locking the door is better than a robbery or perhaps death of a dedicated employee.
Check it out! Reward dedication! Don’t risk it!

I am at one of you Stores in Fort Wayne Indiana. East State Blvd. It is New Year’s Eve and there’s only one person working. The store is packed. Customers are abusing the clerk verbally. How can you put your workers through such a Toxic and violent time at work. This is not the fist time I have witnessed such disrespect of this and other workers, even from management. These people are are working very hard to please us. Someone should really look into how the store is being Maneged. The Manager is very rude. She has several family members working at the store

Like to report a complaint at one of the dollar stores one of your employees who forcefully pulled a toy from my kids hand causing her to fall and I want to her to be fired

I hope this message gets taken seriously. You Family Dollar in Phoenix Az on 27th Ave really needs representatives from corporate to come and look at the location. The loss of products is very hight do to the location. It’s a high transient and prostitute area.

The manager allows a homeless man who lives out if his truck stay in the parking lot, ie live. He has a huge aggressive bull dog that is a serious danger to employees and shoppers. The parking lot is littered with trash its aweful.

Non of the staff where face masks and the store is not vacuumed or sanitized like it’s suppose to be.The employees have quit because the pay is below minimum wage. Minimum wage in Phoenix Az is 15.00 hr. They are making 12.50hr.

So they have no desire to care about the store at all.Please don’t blow this off. I feel like this Family Dollar should have security, good security maybe armedit will definitely degress the theft and also take care if the homeless living in the parking lot.

This could be a really nice store if corporate office took this very seriously.

Hi,
I’d like to complain about store #749 located in Baker, Louisiana. Every time I go in there It’s a mess. They just recently began to revamp the store and I thought well finally they are going to clean the place up, but I was wrong. There is always pallets of merchandise blocking the aisle and what you need is on them. If you do find what you need and are ready to check out, you have to stand there and listen to the cashier ( a young man) who is on their cell phone while checking patrons out. To make matters worse he appears to be a manager. He is on the phone a lot when I come in there and sometimes uses inappropriate language while on his call. He will sometimes leave and go outside to attend other business while patrons are in line waiting to be checked out. Something needs to be done about how this store is run. Or just shut it down.
Unhappy paying customer!

Was shopping at store#07889 where your were rude and not helpful at all .Every one of the four that I spoke were terrible to me and my wife. If there is a way I can file a formal complaint would definitely do it
This particular store sucks BAD

There a store here I. Alliance Nebraska that there a manager that only fav to girl that work at night and there alot of bad attitude one working there and but there only three girl that work the morning they are very nice that store need a looking in too