Where is Clayton Homes Corporate office Headquarters
Clayton Homes Headquarters Address and Contact
Clayton Homes Headquarters Location & Directions
Clayton Homes Headquarters Executive Team
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Name |
Title |
|---|---|
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Kevin T. Clayton |
President & CEO |
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Richard D. Strachan |
President – Manufacturing and Executive Vice President |
About Clayton Homes, History and Headquarters Information
Clayton Homes was established back in 1956 by Jim Clayton. It has its corporate headquarters in Maryville, Tennessee. In 1974, this company started its own mortgage company, and by 1975, it added a manufacturing division too. The company was launched as a public corporation in 1983 via IPO and traded on the New York Stock Exchange. From 1989 through 1992, Forbes named this company on the list of the best small companies in America. This firm was obtained by Berkshire Hathaway Inc. in 2003.
Clayton Homes is one of the largest builders who manufacture housing and modular homes in the US. It is owned by Warren Buffett’s Berkshire Hathaway. Clayton Homes makes homes under a variety of brand names such as Southern Energy Homes, Cavalier Homes, Schult Homes, Crest Homes, Giles Industries, Golden West Homes, Marlette Homes, Norris Homes, Clayton Homes, Karsten Company, and Buccaneer Homes.
Clayton Homes Headquarters Photos
our grader created a sink hole in our yard and no one will call us back.lexington clayton kitchen window cracked all the trim on cabinets is split with gaps. need a new well filter and no one left paper work for us to know which one we need to buy. call text emails all being ignored we haven’t even moved into our home yet
I purchased from clayton in london kentucky had to redo door twice and trim is totally wrong straight wood meets slanted wood worker said he wasnt good at trim had to do siding so farthree times on right hand side still very bubbly first time not enough nails just popped off second time too tight third time used new vimyl but have on camera they were picking up vinyl and justbaning on wood underneath i went outside so then they started to take down i pulled up chair since i was watching the did two rows this took over 6 hrs said they be back next friday called and complained came back next day guess what bad bad bad job. door leaks and covered in caulking tub caulking coming off, surround around tub flimsy and falling off very inexperienced help today called corporate he said manufacture has to approve sub contractor i asked if he wanted me to call for the approval i could send pics he said he could take care of it well we will see
Not only is the quality of their homes horrible, the plant in Hamilton, Alabama doesn’t even take proper protocols when it comes to their employees going in and out with Covid. What a shit show. Cookie cutter last minute management.
Omg, The finishers never finished, window molding chipping. I could go on and on. I have 60 pictures of things not finished, including nails sticking out of the wall
Bought a home from Clayton in Oneonta NY in August 2021. House was delivered and prep work completed in the beginning of December. My contract included $5000 for a drive way. After so many promises and dates that it would be done…… nothing! I have now resorted to retaining a lawyer for the $5000 plus 23 years of interest for breach of contract. This company and it’s dealerships are horrible!
Do you have somebody speak Spanish I buy Clayton home but the people on Denver don’t help me with the Colorado code I don’t find where they said but I need somebody help me
I’ve been living in a clayton home for 3 years now. I’ve had major issues.. problems with the electrical wiring such as outlets in the master bath not working. One of my bedroom doors were put on crooked, the kitchen floor squeaks, the front door doesn’t close shut. The Sewage line wasnt attached properly under the house and it for disconnected and now I have to spend several thousand dollars to fix it and also to get someone to clean up the waste that’s piling up before it can get fixed. The hvac unit has stopped working twice now and I’m being told there’s no electricity going to it and the septic tank keeps going off.. lights and alarm.
This company does not stand by their product! Your a joke Clayton homes!
Clayton’s is the worst place to buy a house from because when they say that it’s under contract that if anything breaks within a year of living in a brand new house that they would fix it but they never do and when they finally do they send guys that don’t know what the hell they are doing they break more than they fixed and they don’t hire people to set up a trailer right either and they like to fuck people out of money
make sure you get it in text send certified letters with complaints before year up that way you have proof also contact better business bureau
9 homes in our subdivision so far with all the same problems. A/C drainage, faulty floors, some have separation in the ceiling and no vapor barrier. No one calls back, answers the phone. Never ever have them build a home for you and do not purchase anything.
Where is the integrity? My family paid all this money and now they have no place to live.
I purchased a Double wide Clayton Home with cash, in 2020. The few issues I had in the beginning were taken care of by the dealer I purchased it from. That was fine. After the first year I discovered that the singles on the roof were not properly put down. Some nails missing and other ones exposed. Had to hire someone to fix this since my local dealer was no longer responsible . Home First was an insurance co. that I paid for insurance when I paid for my home. Took out this insurance for an additional 5 years. Little did I know that they send out an appraiser to estimate the damage and then let you know how much they will pay you to get it fixed. This is a pain. To have to check around and get estimates. All this takes time.
I finally got this done and Thank God the money they gave me, paid for the repairs.
Now I am faced with a new de-lame. My vinyl siding is starting to ripple in many places. Notified Home First. They are sending out an adjuster to view my problem and decide how much they will allow me to have it fixed. I have already contacted some Company’s to come and give me an estimate. 3 estimates so far. I was told that the siding needs to be replaced because it was not cut right in places or nailed down to tight. All in all because my house is 28X56 it would cost me at least $8,000 to replace the siding. I know that the insurance company will not give me that much. So I am stuck paying this bill on top of what I already paid to buy this home in the first place.
I thought, like many others, that Clayton was a reputable company that stood by their products. I guess that I was dead wrong.
A very unhappy customer.
Just curious, but did you have an attorney or sue them?
Clayton is an absolute nightmare to deal with! They allow false guarantees by the managers at their businesses and DO NOT hold them accountable when those promises of completion is not met and the customer incurs a significant increase in price. Clayton is nothing more than a business of shady used car salesman that prey upon those who were lead to believe Clayton was the top choice and they cared about customers, which they do not. Clayton is nothing more than a group of crooked, dishonest, unprofessional, con artists disguised as a “America’s leading home builder”. There customer advocacy is nonexistent, even when the customer is a cancer survivor, senior and a widow, whose home burned down years ago. Something is seriously wrong with Clayton Homes.
Did you sue Clayton?
i don’t know but they need to be reported to BBB and State Attorneys office and file a complaint
This was at the Greeneville, Tn location.
So disappointed at my so called appointment yesterday. You spent less then 10 minutes with me talking about homes you sold for 255 and going up 5000 a day. I told you my budget and my own land offered by friends and you said it wasn’t possible and wanted me to look at your place in Mosheim. What about the homes you have on your website listed in stock starting in the 120 to 130 range? You didn’t even offer to show me anything on the lot I may be an older widow but I am not stupid. Sorry I wasted my time………..
need help getting mobile home fixed correctly
Hi, my name is Adrianna, and my entire family and I have had an absolutely HORRIBLE experience with Clayton homes Ocala! They have slower service than my dead great grandfather’s beating heart. The employees at Clayton homes Ocala had horrible service and all went out of their way to make it a difficult and painful experience for my family. My nephews have been houseless bouncing around from home to home and are now living in a camper in any empty parking lot they can find at night. After all of this, they finally told us the house was done Clayton sent somebody out to check on the home without our knowledge, and they informed us that there was no water or air conditioning, along with the fact that all the vegetation on the land was dead and drying out. Their only job was to build the house on the land we pre-purchased put a in well and added a driveway onto it. Our family is extremely disappointed in this company that we now know is all a hoax. I highly recommend you build the house on your own by hand for the same amount of time and better product
Clayton homes Ocala has done an absolutely terrible job in every way. They have gone out of their way to keep me and my family from having a home. I am the oldest son in a family of 6, last May we were told by Clayton that we would have our home before Christmas of 2021. So far my family of 6 has been living in a Camper for months. It’s always one problem after the next with Clayton homes. The employees never put in effort, in fact they even took it to a personal level to make our life even harder. Heather is extremely terrible at their job. They even openly admitted at the beginning of this nightmare that she didn’t want to work there in the first place. It’s now late January and my family does not have a home. Thank you Clayton homes.
Moved into our new hose in 2018, still trying to get our punch list done. Maybe I’m asking to much, it’s only been almost 4 years now. If this site is anything like their customer service, I might get e response by 2026.
I bought a mobile home in 2013. I need know how much the purchase price and date for my attorney. We need this asap. Thank you!!!!
Was trying to buy a home in waynesville North Carolina from center price keeps going up about two weeks out from closing price still going up
it’s the devaluation of the USD. crashing the currency.
I purchased this home thinking this was my “dream home”…..it has been a nightmare. First off, it takes them WAY to long to service stuff wrong with your home. Then when they finally decide to show up, they half ass everything and they make it 10xs worse then what it was. I had holes in my vinyl from the factory so when the factory came out to fix it, they cut places too short so now you can see the plywood around my dishwasher. They also stapled the flooring down and you can see staples around the edges of the room which is so tacky. I also am having problems with the floor making a noise as you walk down the hallway. The sub flooring needs to be braced or nailed in better but I keep getting the run around. They also cut corners on everything. I really inspected my house and have found so many issues. The counters are uneven. The counter that goes between my washer and dryer is so eneven causing a way bigger gap at the washer side compared to the dryer. The cabinets are already breaking and I have been in my house a year (so cheaply made). I just feel so let down. This was family land and it’s not like I can just up and move the house because I have too much money invested in it. If they would just fix stuff the first time like the are supposed to, then we wouldn’t have these issues.
In our subdivision we are having the same issues, 9 homes so far. It is costing us thousands of dollars. I am so sorry you are going through this.
We bought our home in November of 2020 from the Sherman/ Denison Home Center in Texas. It was delivered to the home center the first week of June 2021. Was delivered to our land July 16. As of today, October 21, we still are not in our home. This house has so many problems that need fixed, but Clayton will only send one guy out there for a couple of hours at a time, each week. So little is done that it’s hard to even tell if ANYTHING has been done. Vanderbilt wanted their 1st payment October 4, but I’m not paying a mortgage on a house that I don’t have the keys to yet. I was originally told that we would be in the house by Mid June, so we didn’t renew the lease on our duplex. We had to move out of our duplex July 23rd and move to a hotel. Hotels aren’t cheap, nor convenient. I called Clayton corporate and made a complaint on September 23rd, which did no good. Not to mention, I’ve been having to pay a $40 minimum electric bill each month on a house I don’t live in yet. Also, not a big deal, but my house is suppose to come with 2 inch plantation blinds, which clayton tells me are on back order. This process has been a nightmare. What worries me the most is if what I can see was so bad, how bad are the things in the house that I can’t see? Not that it will do any good, but my experience will be reported to Fox 4 News, the BBB, the Federal Housing Authority and blasted on social media. I’m debating whether I want to hire a lawyer or not. Btw, my daughter bought a house from American Homes and had hers delivered, set up and everything fixed in one week. Done.
Hi Phil, my name is Monique. I seem to be currently going through the exact same situation. I am curious as to how everything turned out when it was all sed and done, if you wouldn’t mind getting in contact with me at my email if at all possible, please and thank you.
pixxydust_21@yahoo.com
We have been waiting to move into our home since July me and my family of this place no one is helping us when we call their nasty and rude people my name is Shirley Harris my phone number is 904-808-2946 I am so tired I am so disappointed and disgusted with this people no one wants to give us any kind of satisfaction our first payment was due on our home on October 1st we wasn’t even in the house they disregarded payment because of us not being in the house here we are almost in another month and we’re still not in our home I want some satisfaction don’t ever buy home from Clayton mobile homes
Horrible experience in my airy north Carolina Travis Musick horrible salesman racist,total liar ,a real piece of shit don’t go to this company.
This manufacturer is the worst ever , Ive purchased several Clayton hones and the one from Clayton hones of Longview Texas has been the worst so far . First the mobile hones are 7 months late after purchasing with cash in hand last November. One showed up today , 7 months late . The tenant has been dying to look inside . They won’t give me keys until next week to the brand new mobile sitting on my land that paid for 10 months ago . I paid extra for a three ton unit , the ac man showed up three times with a 2 ton unit . That added an extra 6 weeks till I could rent the unit . I called the Longview store and stated I didn’t give a s—t if I needed to go get my own ac unit with my own vehicle. The sales lady slash girlfriend of the manager Jareth , she hung up on me saying I cursed her . I’ve done my year long wait , I’ve offered to even go get my ac , and was treated like my business was not worth a dime and that I was a burden . I own 22 homes, 4 mobile homes , an oil and gas company. And this is by far the worst experience of my life . Never again !!!! If you need a mobile home go anywhere but Clayton manufactured homes of Longview Texas . I’ve called the head office and Chris Mann explained he’s in charge . There is no one else to speak with , he’s the main manager over Clayton
Corporate. Not a problem ,there are too many manufacturers that can get everything wrong and still get treated right instead of here where once you pay your stuck with whatever service .
Yes they are a horrible company ,my experience was with the Clayton’s homes in mount airy they are racist and liars I had a loan and a down payment and still couldn’t get a used home,Travis Musick should be fired .
Do not purchase a 30-year mortgage on their manufactured homes. Ours is 12 years old and is almost unlivable! Crest state’s that the “house is over 10 years old”. So, we have 18 years left on a $200,000 mortgage for this experience. We are senior’s, too. Do you realize how easy it would be for them to replace the house? A lot less than we were charged. Our $25,000.00 upgraded, raised oak panel cabinets? I think they are cardboard with poly over them. There are tiny, plastic pegs to hold the shelves. Our door key in the cold winter weather? A flathead screwdriver. They do not care about bad reviews. They just keep spitting out “special houses”, like ours was. At the end of our lives, we really needed this.
I have a problem with Clayton Homes in Cleveland . They charged me for double septic tanks but only put in one. When I ask for the money that was left over they denied keeping it then said they used it to off set the cost of home. Nate will not give me any answer except they used it. I will get a lawyer if I have to to get my money.
Get that Lawyer ,this is a horrible company
I bought a lot model this year (2019). While the delivery went smoothly, I am now seeing that Clayton is VERY SLOW on addressing my issues. As others above, everyone is no longer working there or not available. This is the same for the local dealer as well as corporate. My biggest concern is the electrical installations (plugs in the wall). When I pull the plug out for an appliance or vaccuum cleaner, the entire plug falls out of the wall. They are NOT SECURED into the wall. My electrician states this is a safety issue and could result in shorting/electrical fire. I have called and asked for CLAYTON to come and check all my receptacles…..but the best I could do is leave a message. Three of the plugs in my living room are hanging out of the wall.
Was treated so badly at your Bloomsburg Pa location you should strip them of there dealership from Magen and Joshua that also includes the manager Lauren she herself argued with myself If the conversation was recorded you can hear it all yourself this was a purchase regarding the Country Cottage Model close to a 100,000 purchase that also reflects your integrity Clayton Homes Thank you for your time. Joseph Vojick
Clayton Homes of Pueblo told us they could seal off the air ducts on my side of the home because my daughter who will be living in the mother in law apartment side of the home has a chemical reaction to the items in my current apartment. This type of mother in law apartment is allowed in El Paso County CO. We are set to move on September 7th and the quote sheet that was filled out prior to the sale of the home showed they would be sealing off any air ducts from my side of the home. Now almost a year and a half later they are saying they can’t seal it off completely due to code. I want to know why they didn’t tell us this from the beginning. We wouldn’t have had Clayton do the home from their subsidiary Karsten Homes in New Mexico to begin with had we known this. This bunch in Pueblo is very incompetent. I am emailing because right now I can’t call..I have a condition known as Fibromyalgia and I am just getting over one of my severe attacks. Calling Clayton right now would make my condition get into a bad spot. I am emailing you to find out what are you going to do to help us. We both have medical conditions and this is not helping either one of us right now. Why didn’t the Pueblo office know this ahead of time before charging us $2500 to seal off these air ducts? My daughter is telling me they can only partially seal this off now. If this is true I want at least 3/4 of my money back as they advised me incorrectly. These people there do not check what they can and can’t do. I am owed an honest response and they certainly did not give me that. My daughter is going to seal off her vents now because Clayton won’t but I want most of my money back as we were misinformed. Please email me right now because my health cannot take a phone call right now. My name is Linda Barnes.
I owned a 2006 clayton home that burnt (no fault of clayton) I enjoyed very much. so much that I recommended to my mother in law she purchase one to spend her final years comfortably in. it was a complete zoo ! ill take half of the blame for the initial issues (just to be fair ), as I had a family member in the past who sold these homes it was NEVER this difficult for customers who were willing to pay close $100,000 for a mobile home ! 10 years ago clayton was the #1 company to go to they had the best product, they stood behind their homes and the sales and service were always all a person could ask for.
I now feel so terrible I suggested to my family member to buy this expensive piece of crap ! it is a beautiful home on the lot is the only good thing I can say so far ! Travis, (the salesman who sold this to her) at Oakwood Homes in Barboursville, WV has made me feel like clayton surely must give a class on how to give people the run around esp the elderly after making a purchase and handing over the cash !
after the home was set (backwards) we eventually got the home turned around correctly. now cant seem to get ac delivered and installed. this is July 31, and even in WV it gets VERY hot for a 76 year old woman to live in a tin can ! she called Travis and was told everyone wants to be 1st on the list ! and asked You are not living in it anyway are you? well yes after spending every penny she had were else would she go? She is currently on the phone with Billy the service person is calling her a liar ! her and her son were told last Friday he would get back with her on Monday there has been no calls no visits NOTHING ! now is saying he couldn’t possibly have said that she was lying ! when she mentioned she was not alone and was not the only one that herd him say this he said Well I might have misspoke
Has clayton Homes got to the point they treat customers so badly and when they are elderly make every attempt to accuse them of being a liar until they find other people were involved and also herd what was said ? this is a sad way of doing business ! not all elderly are forgetful confused or ignorant and even if they were take complete advantage of them ! this woman is a very competent, alert and oriented woman with a bachelors degree in nursing and is still currently employed at one of WV largest level 5 trauma hospitals but because her elderly appearance and kind personality I have no other option to think this appearance is why this clayton salesperson and service has decided to abuse the situation and make this sale nothing but a nightmare !
My husband and I purchased our “dream” home which has been more like a “nightmare” home. We have had multiple issues with the home, the worst one being the floor joists. Multiple floor joists have been cut and metal installed to “pull” and “push” the floor joists so they will level out. Problem is that didn’t fix the issue and every time I contact Clayton Homes I get the run around or they will send someone out. The last one was 7 to 8 months after the initial home visit for the floor falling in my front room. We paid for a brand new home but got one with nothing but issues and any cash settlement for flooring and lost wages has NEVER been paid to us and when asked about, answer given was “paperwork out of date so we need new paperwork”. The shower in the master bath was installed with a nick in it and someone was to come and fix that. We were later advised we could contact them ourselves and set that up. Really, I could do that but I didn’t install it. This is ridiculous and it seems the only way I can get anywhere is to have a lawyer get involved. I don’t wish to do this but it looks like everyone thinks this is some kind of a joke. You all got your money so that is really all you care about. My in-laws are looking to purchase a home and I advised them that the one they were looking at was manufactured by Clayton and they sure do not want the headaches that we have had. I hate to be that way but when I have asked about how I get some money back everyone passes the buck. You wouldn’t want to purchase a new car and instead of round tires they all be square just to be told that yhey we will shave off the corners and hope for the best. NO you would want what you paid for and that is all we have been asking for but NO ONE wants to help. This is absolutely ridiculous. IF we would have wanted a metal frame, we would have saved ourselves ALOT of money by purchasing a double wide. Thanks to your customer service, we have not been able to complete the finishing of our basement because your contractors needed access to the floor joists and we are forced to live with a home that your company built that has had and still has issues. I am going to give you the benefit of the doubt and assume that maybe you are unaware of the issues that some of your homes have and if that is the case, you now know we are very unhappy and maybe you need to look in to this. If you are aware, then shame on you for taken advantage of hard working individuals just to make a buck.
To, Whom This May Concern:
I am writing this letter, We brought a home I love my home but i do have an Issue. They didn’t finish the stripes on the wall nor the scream door. Every time we call He is on the phone or he is with a customer. I no that they have a job, but so do we. I really hate to say this I will not recommend no one to that company. Because i am speaking for the ones who did buy a home, unfinished business.
Bossiers City.
Having a lot of problems with the retailer and the factory. Everyone wants to pass the buck to somebody else. Any chance someone can look into my situation. Thank you.
I think my problems are being resolved. I will keep in contact if I continue to have problems. Thank you.
Darrell Buchanan
We have had so many issues with our home center in Boise Id we are about ready to go get a lawyer involved. This is the worst experience in purchasing a home that we have ever had. We would never recommend Clayton Homes to anyone.
Horrible, I wouldnt hire them to buold a home for my dog