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Carnival Cruise Line Corporate office Headquarters

Carnival Cruise Line Address and Contact

Carnival Cruise Line

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  • Address: 1015 N America Way, Miami, FL 33132, United States

  • Phone Number:
    +18007647419

  • Email:
    Click Here

  • Number of Employees: 10000+

  • Established: 1972

  • Founder: Ted Arison 
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  • Key People: Christine Duffy, President

Carnival Cruise Line Location & Directions

Carnival Cruise Line Headquarters Executive Team

Name

Title

Christine Duffy,

President

Neil Palomba,

Chief Operating Officer

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Carnival Cruise Line, History and Headquarters Information

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Carnival Cruise Line Headquarters Photos

Carnival Cruise Line Company Resources

  • Arielle Daniel says:
    June 14, 2024 at 2:54 pm

    Hello I still have yet to find out what the charges are that are on my debit card 6854 In the amount of $485.95 I already have a copy of my sign and sail account and on that my total charges are $541.87 in which this is the amount that my sign and sail account that you just sent me shows the amount I spent when I totaled it up I should only have a charge for $227.96 on my 6854 card and a charge for $313.91 on my 8616 debit card I had two cards on file. I have yet to speak to someone regarding this and for me to keep having to send emails and wait days to here back from someone about this matter is insane I have given my contact information multiple times it’s on file from when i booked my cruise and to not be able to get a live person is ridiculous about my money. Here again I am up loading these from my banks of the 2 cards I had on file. On the boat the day before debarkation I paid my bill at guest services and the was a charge of $385.95 on 6854 I asked guest service I was informed to call the 1800 number after the cruise ended then the look on Monday at my bank statement to see it was changed from $385.95 to $485.95 a hundred dollars more charged to my 6854 debit card then I go to my other account to see that I was charged $335.91 which is $22.00 more than what my sign and sail account says the same one you just sent so again I can be reached at 813 786 1339 I would like to speak with someone to get this resolved because at this point I’m frustrated and annoyed at the fact that I am sending emails after a vacation. I was told that there was going to be someone to look into this and to get and email with my sign and sail bill is not what I needed I have this already and it doesn’t show on this bill that I spent $1,049.82 I have attached some pictures of how much money was changed and it totals up to more then my sign and sail bill you just sent me so I need answers on why I was charged over the amount that I spent look forward to speaking to someone soon and if this email doesn’t get me the answers I need I will have to contact corporate because this is ridiculous how I can’t get anyone on the phone or speak to some about this issue

    Reply
  • Jody Southard says:
    November 13, 2023 at 7:49 pm

    I am trying to get a hold of someone in corporate for a complaint. Every time I call I get the same run around please contact me. Your customer relations is horrendous

    Reply
  • Linda T-Scungio says:
    October 3, 2023 at 10:46 pm

    I would like someone from Carnival Corporation to contact me. I have already sent emails and made phone calls with nobody responding.
    PLEASE NO AUTO EMAILS

    Reply
  • Lisa Meeker says:
    February 21, 2023 at 9:50 pm

    I have been trying to get ahold of someone in corporate and have never gotten a reply. I have spoken many times to guest services to no avail. I want someone to contact me via email so I can discuss my problem.

    Reply
  • sam reagan says:
    January 12, 2023 at 5:42 pm

    I had a terrible experience on the carnival breeze and their guest services department left much to be desired. I need an email or call from corporate

    Reply
  • Carol Shewchuk says:
    December 2, 2022 at 6:54 pm

    I need the email address for Administration so I can explain my complaint. I had a call thismorning and I was driving. When I got home and turned the car off I cut the agent off that had called. I was to have an email sent to me so I could respond. That was 2 hours ago.

    Reply
  • Angela Davis says:
    December 1, 2022 at 2:28 pm

    I’m Angela Davis I just returned from a cruise on the Carnival Vista and I slipped and fell. And was injured. I’m trying to get in contact with someone. So I can talk and no email about my condition. My # 9362343029

    Reply
  • Dorothy Strange says:
    November 22, 2022 at 7:47 pm

    Sorry I had the date wrong it’s was 11-17-22

    Reply
  • Dorothy Strange says:
    November 22, 2022 at 7:45 pm

    I was on carnival breeze on 11-17-21 in room 7341 we had roaches n air conditioning for not working for two days n they was ruled when u trying to tell them what on going on couldn’t get off the boat because trying to get everything fix please give me a call 346-450-3606 my name is Dorothy

    Reply
  • Laurice Gall says:
    November 15, 2022 at 4:12 pm

    I did a Back to Back cruise on the Carnival Magic on April 9-17 then April 17-23. It’s been over 7 MONTHS and no one seems to want to help in correcting my cruise totals. They only posted April 9-17 and not the 17-23 though I’ve given them proof of payment numerous times to include my Sail and Sign card. Really? 7+months and no correction?
    All I get is the runaround or nothing but excuses. I’m so fed up with carnival at this point.

    Reply
  • ARMOND CHALMERS says:
    November 11, 2022 at 8:13 pm

    I been over on almost 300 days at sea with carnival they lost scooter and completely treated me like shit when you call they keep transfer you to different department and no one can help you ask for a manager that can’t helps well over their head it’s a complete joke carnival will fail if they keep treating good customer bad

    Reply
  • Gwendolyn Sams says:
    October 15, 2022 at 4:00 pm

    I have sailed on carnival cruises only for years and I have never every had an experience like I had this cruise carnival magic out of norfolk and I will never travel with carnival cruise again. The hallway on my floor 2 room 2453 the hallway smelled like shit day and night. This was for the first three days on the cruise. I called to guest service everyday they sent someone each time but the smell did not go away. Then when I want to cruise service they say they could not do anything that fucked my whole cruise up and Rhett were acting like I was lying because there was no report I had 3 techs gone to my room and housekeeping came to also clean the area to get rid of smell and to no array the hallway still stinker . They could have moved me or give me a cruise credit for my inconvenience. Something l. They did nothing. I did not want to leave my room. Please give me a call I want to file a report. 757 4197466 Gwendolyn Sams I am gold biofuels member

    Reply
  • TWANA MACK says:
    September 28, 2022 at 9:17 pm

    my name is Twana Mack IATA 24632716
    my client is XXXXXX
    Booking Number B2FZ5

    In June I booked a 6 day cruise with Carnival on the Dream leaving Galveston Texas on November 13,2022. The cruise was booked by P. Wxxxx and E.xxxxxxx III. P.WXXXXX with no fault of her own was unable to cruise. Upon finding out about this, after E.xxxx had already pre paid his portion. I notified Carnival of the change in booking and they removed Patricia from the booking, talked to a representative and they adjusted the price , E.xxxxx paid the difference or there would have been a penalty to cancel. I was notified of the change in the booking and rate change. Today 9/28/22 I was notified unless Exxx paid 1294.21 he would not be able to cruise. I am appalled that this was not changed in June and was never notified of this change until now. He and myself have repeatedly checked the balance of the cruise and it has not changed until today. My client who is on social security scrimped and saved booked hotels and made car arrangements and other expenses for his cruise. He is now being told by no fault to him or my agency Carnival REQUIRES this to be paid in full by Wednesday. Again, I am appalled by this news. my client fully understood at the change in June his rate went up and he paid the difference. Now, again Carnival is requesting a rate change within a month of his cruise and days to come up with 1294.52. this is wrongful negligence on your part. Your representatives should have fixed this in june. Not wait till today. As of today the confirmation has been changed and the balance owed has changed from 0.00 to 1294.53. i was told my client could use Uplift as if all people can afford extra and at his age does not qualify for him to use. He is attached to a group sailing for County Judges of Texas and is part of this group for dinner and excursions; this was a planned exclusive trip for Eric . If there is anything your company can do to help rectify the mistake and hurt you have caused my client and my reputation with my client please consider. Again I called in June, talked to a representative and to my knowledge and on goccl.com under the booking confirmation number all was 100% finalized and balance 0.00. This change in rate is unfair and inhumane and my client is upset and those he was traveling with will also be upset if he is not able to go.

    Sincery,
    Twana Mack

    Reply
  • Patsy Bush says:
    August 3, 2022 at 4:05 pm

    I have been trying to contact group dept for 2 weeks. I have stayed on hold 2, 4 and 6hrs. Is there a problem. I couldn’t leave a phone# 469 765 5662

    Reply
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