Where is Zipcar Corporate office Headquarters

Zipcar Headquarters Address and Contact

Zipcar Logo
  • Address: 35 Thomson Place Boston, MA 02210 United States
  • Phone Number: 617-995-4231
  • Fax Number: 617-995-4300
  • check
    Email: N/A         
  • check
    Number of Employees: over 500 
  • check
    Established: 2000
  • check
    Founder: Antje Danielson,Robin Chase
  • check
    Key People: Tracey Zhen (President)

Zipcar Headquarters Location

Zipcar Headquarters Executive Team

Name

Title

Ms. Tracey Zhen

(President)

Kaye E. Ceille

CEO

David Piperno

CFO

Nicholas Cole

COO

Zipcar History and Headquarters Information

Headquarted in Boston, Massachusetts, Zipcar was incorporated by Robin Chase and Antje Danielson in 2000. It all started with a purpose to make cities better places to live. By the year 2016, they served 1 million members across 500 cities in 9 different countries and offered approximately 10,000 vehicles in the United States, Austria, Belgium, Canada, France, Germany, Spain, Turkey, and the United Kingdom.

Zipcar, also known as Zipsters is America’s leading car-sharing company that offers automobile rentals to its customers who have a membership. It is owned by Avis Budget Group. The cars that are rented are chargeable on an hourly or daily basis and members can choose from the 50 different models. When someone books a car, he will be provided with an access card to open the car.

The members have access to check vehicle availability and reserve a self-service. This can be done via the internet, mobile app, or telephone, and that too at any time, either immediately or up to a year in advance. Zipcar vehicles can be tracked easily using in-car technology. It is well-known as a cost-saving alternative for employee travel. It also joined hands with 600 colleges and universities across North America.

Zipcar Headquarters Photos

Zipcar Resources

  • PGeorge says:

    Why will no one answer the phones? Why have you changed the site which now does not allow customers to freely see what cars are available at multiple locations- (Atllanta) the old site allowed this and was very user friendly. This feature is important considering I have been on hold waiting for someone to answer for an hour now?

  • Winsome Rose says:

    This is crazy. Please tell me why I applied for a Zip Car back in February and some how you people manage to mess up my application. I received a letter stating my driving record is bad I might have DUI or Ticket Violations so in am not allowed to get a zip car. I have been driving for 9 yrs with NOT ONE TICKET OR VIOLATION I went as far as to check with DMV and there is NOTHING on my license. Some how you ppl manage to mix my information up with someone from UK. Now it is June and you ppl still can’t fix this problem the last email I received was in May saying I am never allowed to rent from Zip car ever again. Forget about calling customer service one day I was on hold for OVER 2 HOURS and no one picked up. How can you conduct business in this way? I am so frustrated and upset with you ppl. Shame on you. I think my next step is to report you guys to BBB. So sad that someone has to go thru this.

  • Tom says:

    Hello,
    I have called your customer “service” number several times in an attempt to cancel my membership, but have been unable to connect with anyone, nor have I received a call back. Should not be this difficult to cancel a membership. Quite frankly this poor customer service makes me want to cancel my membership even more.

    Cheers,

    Tom

  • Sonia S says:

    I am highly frustrated as you have cancelled my car without even waiting for me to return it. As a result, it won’t start as you have marked my trip complete. How is this possible? Do you not care about your vehicles? The car is sitting at the side of the road in another borough. I have tried for 24 hours to get hold of a representative by email and phone with no success. I had to take a taxi home. I will not be responsible for any damages to the vehicle that has been left unattended due to your lack of service.I also wish to cancel my membership immediately.

  • David Vegni says:

    Hello , I had zipcar card so I m registered .
    I lose my card I try to open again with different bank accont , but zipcar stop me say :- ‘We already have a Zipcar member with that driver’s licence’-. So I can’t go ahead with my new registration !
    Could you help me?
    Mr. David Vegni
    phone number : +447946529540
    email: davidvegni@yahoo.it

  • Terry says:

    PLEASE FIX YOUR CUSTOMER SERVICE. I’VE BEEN ON HOLD FOR ONE HOUR.ALSO, YOUR APP ON MY PHONE ISNT WORKING . WHAT IS GOING ON WITH ZIP. AM READY TO CANCEL MEMBERSHIP & SWITCH. THIS ONE HOUR WAIT TIME ON HOLD FOR CUSTOMER SERVICE IS OUTRAGEOUS, ESPECIALLY WHEN A MEMBER IS IN A ZIPCAR & NEEDS HELP!!!!!! AND HA BEEN A PROBLEM FOR MANY MONTHS NOW

  • Tiffany Davis says:

    Greetings
    Today was my first time doing Zipcar for my rental needs. It was the worst experience that I ever had.
    Two of the cars was beyond dirty and it smelled like smoke and my fiancé has asthma so the original vehicle I booked I can’t use, the second vehicle was dirty as well and plus it was making noise like if the transmission was going to give out once on the road. I had to travel to another location for vehicles that was any good. So the third vehicle that I HAD to take wasn’t any better.
    I have taken pictures of both vehicles.
    The representative she tried to help me out as much as she can but was unsuccessful in the process of doing so.

  • >