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Name |
Title |
|---|---|
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Jeni Garrett , |
Founder & CEO , |
,
I was treated very rudely by the spa location in Slidell, La. I asked for a mamager and was told they had no idea when she would be in. Had a very hard time getting her name. I was charged a fee for cancellation (but I rescheduled). I had extenuating circumstances-I am a nurse and got held over. I called that morning. Quite often I have no idea when that will happen. I think it is a horrible practice, especially when it’s a first responder. If I had not called and just simply not shown up, that would be ok. But I called in the morning and my appt wasn’t until 6:00pm. Is there no way this charge can be reversed? I am considering not going back due to this policy and the horrible treatment on the phone.
