Window World Corporate office Headquarters

Window World Headquarters Address and Contact

Window World Logo
  • Address: 1802 River St, Wilkesboro, NC 28697, United States
  • Phone Number: tel:1-866-740-2100
  • Email: Click Here
  • Number of Employees: 5000
  • Established: 1995
  • Founder:
  • Key People: Kevin Tubbs

Window World Headquarters Location & Directions

Window World Headquarters Executive Team



Richard Allen


Laura Morris

Creative Director

Window World, History and Headquarters Information

This company is located in North Wilkesboro and operates in the Building Material Supplies Dealers Industry. The company was established in 1996 and has grown to manage over 33 employees across its locations. It also generates a revenue of about $22.20 million annually form its operations.

The primary office headquarters of the business are based in 118 Shaver St North Wilkesboro, NC, 28659-3403 United States. The phone number customers have to use when communicating to the company administration and customer care is still (336) 667-2100. Visit their main website for more information concerning the business.

Window World Headquarters Photos

Window World Company Resources

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  • Vinca Niccum says:

    I have been waiting for my windows for over 8 months. This is the worst company to deal with. The local owner Chris Lutz here in Tucson has NEVER returned my 40+ calls (I’m being nice about the # of calls) Come get your windows and put mine back in. I was told that my window for my kitchen “fell off the truck” and should be here in 2 weeks, that was months ago. Seriously

  • Taylor says:

    There were MANY delays with receiving both my windows and doors. As of March 2022 I received 1 of 2 doors ordered (the first individual they sent out measured the wrong door and submitted incorrect information per Window World). When they installed the door they had it didn’t have a final piece for top of the door so its just wood in its place and there was no screen for the door. They ensured it would replace the missing parts within a week. They did not have the 2nd security door at all. In January they installed 10 windows and the latches on a couple are already malfunctioning. I have spoken with the manager, Hakeem, who apologized and promised to have everything repaired ASAP. As of today no resolution or replacement of parts after many calls and speaking with Rajh the account manager. I have requested a full refund on my 2nd security screen door. I have not received a call back from either or my refund. I have left messages with no return call. I have a lifetime warranty on all items and they seem to not be adhering to the warranty they pushed which encouraged me to have them do the work. I am requesting the $2500 deposit back from the door I never received and the money from the incomplete door $1095 plus the defaulted windows. This place GUARANTEES if you’re not satisfied with their work they will refund your money. This has been a challenging experience.

  • Roberta Walker says:

    I have been trying to get help with the windows that I purchased from Window World, I have a life time warranty, two of the was no good, but installed anyway, several people from window world came out and said they was ordering new windows and tracks. I’m on a fixed income and really need fixed. Been calling for three years. Spoke to at least eight people from there.

  • Lori Homoky says:

    Beware when buying these windows. They advertise a lifetime warranty. My mother & I both had these windows installed at 2 separate addresses and they tried to tell my mom that it’s normal for the rain to come on the inside of her house. In the meantime, they sent a representative out to try to convince my mom that it was condensation. She even had a professional contractor that told her the problem was her windows. My question is … how is that normal? The office secretary and the representative were both down right rude. I will highly advertise the verbal abuse to my 90 year old mother, their rude staff, to their so called warranty! What’s the use of a warranty from a company that won’t back their product?

  • Rachel Jarvis says:

    I have been calling and calling my local window world in Volusia County, FL and no response. I have a window that has been wrong since installation. A week ago I opened the window and the whole bottom part of the window fell out and won’t close. It is winter and I have a window that won’t close.
    Worst decision ever going with window world. I am hiring an attorney and requesting my money back, so I can go and get windows from a different local company. Window World and there warranty and customer service is joke!

  • Andrea Turner says:

    The worst company ever!! Almost two years and still can’t get the right windows in our house. Getting a lawyer.

  • Cathy Barker says:

    Buyers Beware! They advertise lifetime warranty but what good is that when they install the wrong size sliding glass doors and don’t make it RIGHT? They use ever reason in the book…how do you install 100″ slider into 107 1/4″ opening with problems from the beginning 02/2020 my other slider is 75″ opening and they installed a 70″ door. Obviously can NOT read a measuring tape but the burden is on us! This company all the way from the top at corporate (didn’t even have the decency to answer my concerns just pass the buck to local here in Panama City Beach) I then reached out to the manufacture (who now will not answer my last 2 email) in hopes for answers as well to include 5 windows making a howling sound the rep did come out but also took ZERO responsibility for their faulty work!!! They blamed the windows at first on my soffit, then caulking, missing plugs then asking me to put cotton in the window weep holes and back to caulking. This company is a total disgrace at our expense!!!! How many times should a company get to try to fix something that is not fixable? Just sickening!!!

    • Marcia A Howard says:

      Ms. Barker, my sympathies. I am experiencing some issues as well it’s been 6 mnths and I have not gotten my window or patio door, no one calls with a status; you call and then they say somebody will call you back and dont, I just contacted corporate today and not so sure that they was concerned. We shall see. FYI: contactyour local news station to assit w/there trouble shooters department if they have one.

      best of luck
      Marcia of PA

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