Where is WellCare Corporate office Headquarters

Horrid experience. No Customer service. Run and don’t look back.

Worst company ever to deal with. No phone number to corporate, only able to talk to people from India that you can’t understand. They have lost my business. They can stick their heads where the sun doesn’t shine.

Is the worst company they gouging the old people they say one price and they’ll get you with another been with him one year and one year too long.

Very bad customer service. No body cares at wellcare . this should be put on social media and make it viral to the country then may be management would wake up.

Absolutrly the WORST customer service I havw ever come across in my lifetime.

No.3_3_55/1

In 10 days, I spent 36hrs on the phone with these liars and cheats…absolutely horrific!!!

This is the biggest joke in the history of medicare.
The policy says straight out. Will pay X dollars toward ABC treatment. ABC treatment is dental. When a consumer has a life-threatening medical diagnosis that caused the need for ABC treatment, the answer from WellCare is – IT IS THE VENDOR’S RESPONSIBILITY.

The answer from vendor DENTAQUEST – “You can go out of network.” ” No doctors are within a four-hour range of your home.”

NOT ONE PERSON ON EITHER SIDE WANTS TO FIGURE OUT HOW TO PAY THE BILL.

I can say I am angry as hell, and I’m not going to take it anymore. I’m ready to sue for negligence and fraud.

My experience with Well Care customer service is simply deplorable. 2 1/2 hours on the phone before a person finally answers, not once but almost every time. Ask a simple question only to be told you need to speak with a supervisor, at least a hour more of holding time. Have been told several times someone from management would call me back within 24 hours, never received a return call. Then was told would be contacted within 30 days, never received any contact or answers. Appears to me that the objective is wear down the customer and he will give up.
Today I am on the phone for 45 min already waiting for a person who can answer a simple question.
Mr. Burdick (CEO) do you consider this to be acceptable???? Does anyone with any ability to fix problems ever read and respond to the various issues reported?????

WellCare has false info in their book concerning in network oral surgeons. The reason I went with them. They are refusing to pay after “Not” be able to provide me with a surgeon in network from Feb 2, 2021 to June 2021 .The customer service absolutely is shameful !! One told me anyone can pull your teeth!! Hours on the phone, 2 grievances filed and denied. Going for appeal. Money spent faxing things to wrong places that they gave me. Not making notes to account. Repeating things over and over and over again.Somethings faxed three/ four times. Will not back down on this. My income is 1135 and they are trying to cheat me with fraud and deception. And if you have a book, or the website it is proof. Would not recommend to my worst enemy!

Customer Service is unacceptable! Not knowledgeable, or very efficient! I spoke with 7 people, over a period of 2 hrs. (I have their names, although that doesn’t make any difference) Kept getting bounced from one rep to another, giving the same information. Something is very wrong with WellCare’s system! I could not get an answer to a simple question! Filed a grievance, 10/14/21. Still have it heard anything, today is 11/18/21! I Would. Not. Recommend. WellCare to anyone, based on your Customer Service! Very Dissatisfied!

Customer service is the worst i have seen in my long life. Been working on a dental bill for over a year .My dentist has supply all information including xrays and pages of written information .We also put in a grievence 50 days ago with no response.Will turn it over to my lawyer.Would not recommend them to anyone

I have been trying to get in touch with somebody from the Well Care corporate office and it seems that they have corporate office phone numbers But when you called the numbers that’s not their corporate office I’m trying to put a complaint in

Customer service is the worst.The reps we have talked to tell you they will help(LIE)and nothing gets done.My wife has been dealing with an ER bill since May 2019.Gone through several reps and bill still unresolved.Grievance filed and answer not right-still not solved.