Where Is Walgreens Corporate Office Headquarters

Walgreens Headquarters Address and Contact

  • Address: 200 Wilmot Rd, Deerfield, IL 60015, United States
  • Phone Number: +1 847-315-2500
  • Email: NA
  • Number of Employees: 230,000
  • Established: 1901
  • Founder: Charles Rudolph Walgreen
  • Key People: Allan Squire (Executive Chairman)
    Richard Ashworth (President)
    Stefano Pessina (Executive Vice Chairman & CEO)

Walgreens Headquarters Location & Directions

How to Contact Walgreens Corporate Office

Walgreens Headquarters Contact Info

Pharmacists are health care professionals who provide prescribed medications to patients. They also offer their expertise on the safe use of the medications. Pharmacists and pharmacies are required in the delivery of health care services. Sometimes, it might happen that you may not understand your doctor’s instructions regarding the dosage of medicine. A pharmacist is a person who is well-skilled to provide you with healthcare information about any kind of drug.

In the year 1901, Walgreens started their journey as a single drug store and now it is a global leader in retail and wholesale pharmaceutical, health and daily well-being products. Walgreens is now present in more than 25 countries. They are responsible for delivering millions of medicines every day in-store- as well as online. Not only just products, they also required to deliver and understand every need of their customers. Walgreens took numerous steps to deliver great customer service to all of its customers. 

Walgreens Headquarters Address - You can use the below-mentioned address for sending a courier to them.

200 Wilmot Rd,

Deerfield, IL 60015,

United States

Phone Number - 877-250-5823

Email - not available

Website - You can visit their official website for more information related to Walgreens. Customers and investors can use this official website. https://www.walgreens.com/

Walgreens Headquarters Info & Photos

The Walgreens headquarters is located in Deerfield, Illinois.

Walgreens opened a new office in Chicago, where 1800 employees are expected to work. The infrastructure of the new office space is designed to provide a digital and technical experience to its employees as well as its customers.

However, the HQ of Walgreens Boots Alliance will remain in north suburban Deerfield III. The headquarters employ around 3,200 employees of the Walgreen staff. It was decided that the executive suites of the headquarters will have stainless steel elevator doors and exquisite decorative interior.

Walgreens Headquarters List

S. No.

Country

Address

1

United States

108 Wilmot Rd Deerfield (HQ), IL

2

United States

200 Wilmot Rd Deerfield, IL

3

Hong Kong

China Resources Building, 26 Harbour Rd, Wan Chai Hong Kong

Walgreens Headquarters Executive Team

Alex Gourlay

Co-Chief Operating Officer

Alexander Gourlay is the co-chief operating officer for the Walgreens Boots Alliance, Inc. His responsibilities include overseeing the operations for both Walgreens and Boots. Before becoming the co-chief operating officer of Walgreens in 2016, he served as the president of the company from December 2014 to June 2016.

Richard Ashworth

President of Operations

Richard Ashworth is the president of operations at Walgreens Co. His responsibilities involve leading the company’s pharmacy, retail, healthcare, IT and supply chain departments. Richard’s major focus is on providing flawless customer service to all Walgreens customers across the country. He joined the team of Walgreens in 1992 and made his way up to the position of President of operations in November 2017.

Adam Holyk

Senior Vice President, Strategy

Hari Avula is the chief financial officer and senior vice president at Walgreens. He handles the financial services for the retail pharmacy USA division of Walgreens Boots Alliance, Inc. Avula joined the team of Walgreens in the year 2017. He has also served in world-famous company Pepsico.

Name

Title

Pawan Agarwal

Head of Music Partnership for India and South Asia Region

Neal Mohan

Chief Product Officer

About Walgreens

History

The journey of Walgreens began in 1901. Charles R. Walgreen bought out his employer and he had set up the first Walgreen store in Chicago’s south side.

Walgreen started the store because he was fed up of how other drug stores used to work. He became a registered pharmacist, learnt to mix and pack drugs himself as he wanted to maintain a good level of quality and affordability.

By the year 1925, Walgreen had more than 65 stores. The company went public after two years and their business expanded to 500 stores spread out across New York and Florida.

By the year 1975, the sales of Walgreens had crossed $1 billion.

Walgreens had successfully opened their 1000th store in the year 1984.

In the year 2014 Walgreens merged with European-based company Alliance Boots. The merger led to the formation of the Walgreens Boots Alliance, Inc. 

Services

Walgreens is the second-largest pharmacy store chain in the United States.

Their services include filling prescriptions, supplying health & wellness products, giving healthcare information and providing photo services.

Facts

  • Walgreens provides its in-store and online services to approximately 8 million customers every day.
  • In the year 1943, Walgreens opened a non-profit drugstore in the Pentagon, which covered an area of 6,000 feet. All profits from this store went to the Pentagon Post Restaurant Council.
  • The famous malted milkshake was the invention of Walgreens in the year 1922. People were filled with so much craze about the “double-rich chocolate malted milk” that they used to stand three and four deep, waiting in line, at soda fountains inside the drug store chains.
  • On November 21, 2013, an environmentally friendly net-zero energy store was opened by Walgreen. A geothermal system buried five hundred and fifty feet below ground is used to support the store. A huge amount of solar and wind energy is produced by the use of 850 solar panels and 2 wind turbines.
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  • Israel Carrion says:

    I been a Walgreens customer for more than 30 years, today I had a real bad experience with one of the pharmacy employees. Few minutes later on my way home I received a call from the pharmacy manager insulting me and accusing me of giving his employee a hard time. I was trying to get my prescription and they denied me any service and told me to wait until tomorrow even though my wife got a message saying it was ready.
    I guess he trespass . This is not proper from a professional.
    This happened in , Winter Garden on 535. I am a regular customer

     
  • Peter Bledsoe says:

    The hospital submitted a prescription for hydromorphone on 10/8/21 to Walgreens 04952 Highlands Ranch, CO. At the same time the doctor told me to stop taking oxcodone-which were subsequently destroyed. A pharmacist arbitrarily and arrogantly canceled this prescription without notifying either the doctor or myself, leaving me with no pain medication.
    Peter Bledsoe 970-389-8317

     
  • Anita Alpi says:

    I live in Port St Lucie Fl and I made an appointment with Walgreens to get my flu shot. My appointment was for 4:45 pm and I had to wait over an hour to finally get my shot. I had to keep asking them when it was my turn and they kept telling me they didn’t know that there was only one pharmacist on duty. The girl that was ahead of me her appointment was at 3:30 and wasn’t seen until 5:00. The pharmacist was very rude to me and kept hushing me when I tried to talk, she even said she called for me a couple of times but I know she didn’t because I was watching her the whole time. I will never be going back to that Walgreens again!!

     
  • Shaun Capehart says:

    Walgreens on corner of San Jose & Racetrack Rd are the rudest people I’ve ever met!
    I drop my prescription off & also had one called in by the Dr ( Epinephrine ) which I need on me at all times as I’m alerigic to alot of things. The lady told me 2 hrs ok no problem then I get 2 text messages saying there is a problem with the Epinephrine so I called at 2:23pm I dropped off before noon I’m asking the lady what’s wrong & what do I need to do she told me and I quote ( Be quiet and do not talk ) I said excuse me and I said you don’t talk to me like that she then said you can come get these damn prescription cause I’m not filling them and then hung up on me 😮 I called the store and asked for store manager I was told store manager wouldn’t be in till 3pm so I asked for assistant manager she was rude as well and was also playing on the phone with the other girl who told me to be quiet so she didn’t take helping me seriously I asked for the store manager and I was told now that he won’t be in for a week???? I want someone from corporate to call me please this is ridiculous and I will call everyday and send letters to y’all and the News till someone Calles me back and takes care of this serious matter ASAP when you’re allergic to alot of things you have to keep this on you as it did save my life two week’s ago! And since your employee doesn’t take people’s life’s seriously I need this matter delt with Thanks

     
  • Dr. Gregg Busch says:

    All I am reporting is verifiable by Express Scripts who heard the manager and confirmed I had active RX with refills.

    This is by far the worst pharmacy I have ever experienced in my life. I have never met such unfriendly, rude, uncaring staff. I only regret that I can not give them a score lower than a one. I live in rural NM nearly an hour and half away and called the pharmacy and was told that I had an electronic script but was informed it would need to be a written script. My physician, apparently knowing their total incompetence and ineptness, foresaw their ignorance so he wrote a back up written script. I took a day off work and brought my written script the next day. The very rude pharmacy tech and the pharmacist who didn’t even have the common courtesy to speak to me refused the written script and said they would have to make a simple call and use the electronic script. The store manager heard my exchange and totally ignored me and walked off. I sat for over 6 hours waiting for them to simply make a call and provide my medication without a single apology or sign of any contrition even though they knew I had a return drive of an hour and a half. All they would rudely say is – we are busy and there of sick people (referring to employees). Never ever will I recommend this pharmacy to anyone and it is growingly unlikely that I can trust any Walgreens. I understand we are living in a pandemic. I understand waiting in line. I understand verifying prescriptions. I don’t understand being given plainly false information and then acting like we are lying. I don’t understand the unprofessionalism of the Pharm techs or the pharmacist but maybe the state pharmacy board will when they receive my complaints or maybe Walgreen corporate will be able to explain to me their total disregard for professionalism, courtesy, customer service, client communication, and incompetency. I have over 40 years experience with pharmacies but Walgreens, Clovis, NM is the epitome of the worst that any pharmacy could be.

     
  • Sheri M. Heil says:

    COVID Testing at the O’Fallon, IL Store on Cambridge Blvd. needs to put a sign out instructing people which lane they need to be in for testing. I had a SCHEDULED appt. for 4:45, and when I arrived at 4:30, both lanes had 8 cars in line. I got in one of the lanes and waited……………45 minutes later, as I got closer to the window, there’s a sign telling people which lane to be in for COVID testing. Of course, I am in the wrong lane and I had to go back around the building to get back in line!
    Firstly; put signs where the line starts, not where it Ends! People are stressed enough during these trying times.
    Secondly; if I’m self-testing at the drive-thru, what difference does it matter which lane I’m in?
    Lastly; check out the video of me going ballistic in the drive-thru at 5:15 p.m.

     
  • Lisa Astor says:

    Good afternoon I live in the Bronx New York. My Walgreen store is located on East Tremont and Lafayette Avenue. I want to make a complaint about one of the work is there Ima.
    Ima is extremely rude. She has a horrible attitude about her. I could understand that you are shorter staff. I can understand that everyone is overwhelmed, with people getting the Covid shots getting their medicines and also short of staff. However without the customers going there while green will be out of business. The customers are the ones that keep you in business. Something needs to be done with the rudeness of these workers.

     
  • Bettie Monaghan says:

    Your Hawley PA location is horrible. On phone five hours trying to reach pharmacy as I do not drive. Five hours and still on hold-get call dropped every 30 minutes and gave to redial! 85 yrs old, don’t need this stress. Prescriptions repeatedly filled incorrectly. Daughter sent two separate emails on contact page-no response. Totally unacceptable!!!!!!!

     
  • HELEN says:

    Don’t put ads in paper and no one has the item bluebell ice cream .

     
  • Marie says:

    I called the Walgreens at 8am this morning at the Coconut Creek and Lyons store in Coconut Creek, Florida. I was put on hold for 22 minutes to speak with the pharmacy. I drove to the store and was still on hold the entire time. They kept picking up the phone and putting me back on hold. I get there and speak with the manager who does not apologize. Just goes behind the pharmacy and helps me. Nothing said to anyone. No one cared. No one I am sorry! This is ridiculous. I can’t believe the customer service is that bad. I will take my scripts elsewhere.

     
  • W R Hartshorn says:

    you no longer care about the non -covid 19 customers the every day joe that made you what you were no it’s all covid 19 if you don’t want or need the shot well you no longer want to service our needs

     
  • Alice says:

    I AM TAKING MY BUSINESS TO ANOTHER PHARMACY ONCE I FINALLY GET MY PRESCRIPTION FROM HERE!!!!!!

    I’m sure this will fall on deaf ears.

    Walgreen’s in Huntsville, Texas is a joke (worst customer service ever.) I’ve been trying to pick up my prescription for 3 days. First, I was told it was an insurance issue so, I called the insurance (there was no issue). I told them, will pay out of pocket. The pharmacy tech said it would cost $150 and I told her, I’ll pay get it ready. She told me to come back at 6:30 and it would be ready and it would only cost $33 and some change. Well, went back as scheduled and they had another excuse as to why my prescription wasn’t ready. The (lady) Pharmacist who won’t look you in the eye, said she was waiting on a call from the doctor because he did put my diagnose on the prescription. Today, it’s a whole different story, I was told waiting on a fax from the doctor. I went back to my doctor and they never got a fax from Walgreen. I’m in serious pain from Osteoarthritis. However, Walgreen don’t care!

    They my need to be drug tested because my pain medicine has been short.

    HEB & KROGERS WILL GIVE NEW CUSTOMERS $50 TO BRING YOUR BUSINESS TO THEM. THATS WHAT ME AND MY ENTIRE FAMILY MEMBERS ARE DOING ASAP!!!!!!!!!

     
    • W R Hartshorn says:

      we all need to go on facebook and let every one know ,Walgreens will not help us as long as they are making money they don’t care

       
  • Barbara Claudette Mastin says:

    Can you PLEASE change, get rid of, or do something with that AWFUL message that we have to listen to if we need to wait. I DONT mind waiting but that message is worse than any I’ve ever heard anywhere. You don’t have to put so much in the message. If I’m calling the pharmacy…I already know store hours or when pharmacist is going on break. Just let me wait in SILENCE.

     
  • Mark Zimmermann says:

    I have had trouble with your Pharmacist named Mary in the Holly Hill pharmacy a Walgreens. My last name is Zimmermann and this woman is holding it against me and I can’t get my prescriptions filled at my Walgreens. I am very frustrated and can’t stand racist people
    Mary The pharmacist that Holly Hill knows my last name is Zimmermann since then I’ve gotten nothing but trouble from that woman. I’ve been going to the store since it opened. I’ve never had a bad thing to say about this store. There’s no place for racism at Walgreens if you want me to take my business elsewhere just say so

     
  • Roshara Hudson @ BZ Stripe'n says:

    Who do I need to soeak with concerning the parking lot maintenance…re-striping?

     
  • Helen Moss says:

    The drive thru lanes should be for dropping off and picking up. If needed to talk to pharmicist, they need to walk in and not keep everyone in the drive thru waiting over 30min. Discussions about med’s need to be in the Walgreens, not in the car while everyone is waiting.

     
  • SHAMI says:

    I need a qoute for 20 gift cards from Taget .
    We are going tp pass the to the student for reoping the school .

     
  • Julie Baker says:

    I doubt if you respond to this. I say this because as I am writing this I have your Walgreens at 588 S.JEFFERSON AVE LEBANON MO 65536 on my other phone. I received a text at 9:46am about my medicine. It is now 12:06 CT I am still waiting to speak to ANYONE!!! BEEN HUNG UP ON 3 TIMES NOW. This is a bunch of****. Unfortunately for me my pharmacy closed after 16yrs & was sent to you. What a joke. Last nite I spent 2 1/2 hrs waiting for a prescription. Do you know what is going on in your stores?? This will be the last ANYTHING I get from your company. During this letter I talked to a woman who I thought was located in corporate office WRONG AGAIN she’s in Alabama. She was nice enough to transfer me back – didn’t know what else to do. So again I wait to speak to a person. I really want to speak to the PRESIDENT OF WALGREENS. Your company is a JOKE. How you stay in business is beyond me. All I here is WE’RE SORRY TO KEEP YOU WAITING EVERYBODY IS ANSWERING PHONES. Well just informed that the pharmacist is going to lunch for a half hour but I can stay on the phone till lunch is over. Call will be answered in the order it’s in. SERIOUSLY!!!!!!!!!! WORDS CAN NOT SAY HOW I FEEL RIGHT NOW!!!! Will never patronize any WALGREENS EVER AGAIN. Hopefully posting on FACEBOOK will save some people from the worst shopping experience EVER!!!!!!!!!!

     
  • Juan says:

    Walgreens in alsip Illinois…12290 s. Pulaski rd. 60803 (708) 3852006…offers the most rude and ignorant customer service I ever encountered at any pharmacy. ( manager R Gina J. ). Waiting period at drive thrue up to 45 minutes with a rude attitude…not to mention always a bad trip for customer…this is not my first experience with them….this store is always something wrong…either prescription not ready after receiving the text and phone call to pickup to no clue or training on their staff members. They don’t care about customer service nor the wealth being of patients as advertised. They are always agresive at the window as a person who hates their life and job…the irony is….the people (patient) whom is medicated and abnormal is not the aggressor but the people looking after our health is…what a joke…I hate this location. (Alsip).

     
  • Martha Schoenfeld says:

    Walgreens is definitely a great company to work for. In order to make a positive impact Walgreens should take the opportunity to selling green products to continue to be number one. I believe your board of customer relations should do service to green mother. You owe it to the future of green mother!!!!!!

     
  • Walgreen loyal customer for 15 years says:

    I need to make covid 19 vaccine second dose of Moderna appointment and Tried day and night for a month but no luck in getting Walgreen appointment for my second dose which should have been given to me when I made the first appointment. I received my first dose of modern on March 3rd. Walgreens site says I have completed my first dose but no mention of second dose available appointment. I tried different provider and they say I must go to my first provider to get the second dose. Has anyone else had the same issue with walgreens.

     
  • Hondo says:

    The Walgreens on Nepperhan Ave Yonkers NY are the rudest incompetent and disinterested group I ever dealt with. I got my first vaccine on March 3, They gave me a card stating I should return March 31 but did not give a time to return. I have called three numbers, went to the store twice and everyone gave me a different answer but no one could confirm anything. I was told to go on line and make a new appointment. I tried but could not . Web site would not permit it. If this is how Walgreen’s treats their long time customers, then it is time to go to a pharmacy that actually cares. If anyone needs the vaccine DON”T go to Walgreens. They are rude and completely disinterested in the customer !!!!!!!!!!!!!!!!!

     
  • Maria G says:

    BTW, this is the Walgreens at 1606 Del Prado Blvd., Cape Coral FL 33990

     
  • Maria G says:

    today was the LAST STRAW!!!! I had my dr. call in a script this past Fri. Got a call on Mon (3/1/21) that the script was ready to be picked up. I called the store to make sure if I had more than one that as ready….I did not. I asked for the name of the script, just to be doubly sure and it was the one the dr. called in. I even confirmed with the tech that this was the script I was waiting on. They said it was ready for pickup. I went in this AM (3/2/21) only to be told I could not pick it up until the 6th. My last script bottle was dated 2/2/21 but because I was sick, and didn’t pick it up until the 6th, I have to wait. I need these meds NOW because it is dangerous to just be cut off, just like that. I want to know what one has to do with the other. The pharm “Richard” was of no help and basically said on well, u’ll have to wait until the 6th….WHAT IS GOING ON WITH WALGREENS????? Up until 12-18 mos ago, I LOVED this store…..today I started shopping around for another pharmacy!!!! I just don’t get it. I have been taking this same med for years and NOW there’s a problem????? Why change the staff when you have good customer service…,.u know them & they know u….this is, in plain language, BULL SHIT!

     
    • Julie Baker says:

      I FEEL FOR YOU. JUST GOT DONE FILING MY COMPLAINT. HOPING TO GET A HOLD OF SOMEONE IN N CORPORATE…. LIKE WHOEVER IN CHARGE. WORST SHOPPING EXPERIENCE IN MY LIFE. YES I CAN SAY THAT FOR 15 YRS I WORKED IN A GROCERY STORE IF WE GAVE THAT KIND OF CUSTOMER SERVICE WE WOULD HAVE BEEN F I R E D!!!!!!!!!

       
  • Laurie Bisconti says:

    I ordered 2 – 16×20 canvas prints and a photo album on 9/4 from my wedding on 8/6. Got message it was ready on 9/5. Went to pick up on 9/6 and the store mgr said “oh u didnt get a call?” I said “No”. He stated they ran out of supplies. I said okay…when will it be ready? He said I dont know. I said, well when will the supplies be in – he said I dont know. I said-can you give me a date range when u will have it ready? He said… maybe a week maybe 2-3 weeks or longer. The security lil pip squeak started laughing at me. I got his name (Jonathan) store manager is Lai. definitely reporting to corporate. This whole situation was VERY UNPROFESSIONAL! Never asked me for my # or name offer any type of resolution. Very disappointed in Walgreens for hiring a manager and security person who has ZERO customer service skills or rude and very unprofessional. So when will I get my stuff Walgreens?? This is UNACCEPTABLE!!!!!

     
  • Anne Shears says:

    Sept 3, 2020 2:45 PM: Went to Walgreen’s on Hwy 7 in Hot Springs Village Arkansas to get a flu shot. As I waited near the pharmacy, I witnessed a woman who works in the pharmacy (wearing a name tag that says “Heather”) and she was wearing her mask BELOW her nose. She shouted the next customer’s name without properly masking and was not behind the plexiglass shield. I left the area IMMEDIATELY. However, my husband needed to pick up a prescription, so we went to the drive-through window. There was “Heather” again, this time with the top of her mask on her chin, handling the prescription bag. This sets a very bad example. I plan to find a new pharmacy.

     
  • Marie says:

    I being in line for almost three hours waiting for Walgreens Poinciana Pharmacy to answer they never answer and put my prescription always in delayed. Also call corporated never help and also transfer me to the Pharmacy without anybody answering.

     
  • Joseph Lancos says:

    Dear Sirs,

    I am a long term holder of Walgreens stock. Over the last five years the stock has plummeted from $95 to $37.00 .
    I would like to share my opinions and thoughts about the lackluster performance.
    First the company is stuck in the past with a brick and mortar business model, which has proven to be lethal in today’s environment. Next we need fresh ideas. You have not come out with a dynamic concept since Intercom.
    Not to insult anyone but your senior leadership is too old to understand the Millennials and Generation Z. buying habits. The company needs younger ideas to succeed.
    You may also want to think about being purchased by Amazon. The incorporation of their successful business plans and your stores located throughout the United States will be beneficial to all.

    Sincerely,
    Joe

     
  • Rafael S.F CA. Mission St and Ocean Ave. says:

    Many Walgreens employees take home the 91% rubbing alcohol. They never have rubbing alcohol…
    corporate Office please do something.

     
  • ROY ODONNELL says:

    I am very upset that after receiving a Rx for an Inhaler to help me breathe it quit working after the first use. I called the Pharmacist and was told to run it under hot water. It did not work. I brought it back and they tried cleaning it but it did not work. I asked for a replacent and was told they couldn’t give me one because it would affect their inventory. They said I would have to contact the Manufacturer and get a voucher or pay for a new one. I stated, I can’t breathe and they said this is the policy. Very Very poor policy.

     
  • Debra Dufek says:

    I am very disappointed and concerned about the lack of quality customer service at your Green Bay, Wisconsin University Avenue store.
    I was overcharged for two prescriptions and have called several times to resolve the issues and have been told each time that it was being taken care of with a call to the Corporate office and I would receive a call back on the status.This situation has been going on for months, also and if I did not follow up AGAIN today l would probably not have heard back at all.
    Not once did I get a call back!!!!
    I would not have known about the other prescription being overcharged , if I had checked myself!!
    I had a valid card to receive a cheaper price and it was not honored!!!
    I want my money refunded for each overcharge of my Eucrisa that was supposed to cost me only $10.00 and I was charged 40.00 and again 143.00
    This is a horrible thing to do to people on budgets!!!
    Shame on you for it not honoring your guarantee!!!

    Debra Dufek
    920-819-1988
    2451 Remington Road #3
    Green Bay WI 54302

     
  • G Dodd says:

    I received an e-mail from Walgreens that features the following article:
    How systemic racism affects public health
    Part 1: Health disparities among Black people
    That said, I do not appreciate being preached to by a private corporation about systemic racism, especially since we are bombarded by the subject everywhere in the media. You are not experts on what ails our society. Why don’t you just stick to providing quality pharmaceuticals and sundries, and let the Government handle the social issues?

     
    • Bill Hallstead says:

      I couldn’t agree more with your comment!!! They left out one glaring omission in the Chicago scenario: lead poisoning!!!!

       
  • S Vermeland says:

    Just visited our local Walgreens in Sandwich, IL. Two people ahead of me, no masks…I mentioned this to the employees inside, nothing was done. While standing in line at the pharmacy, these two people were ahead of me. On my way out of the store, another without a mask was at the checkout. I have elderly parents and do frequent this store to pick up prescriptions. I called the store mgr. after I got home and aired my concerns….won’t be addressed unless a mgr. sees them (there were 2 mgrs. there today during the time I was there). He did tell me they will not ask the person to leave if they see this, store policy…only talk to them about wearing one…Really? WOW…and why display the state mandate in the window if it’s not enforceable? I’ve just been on hold here for 10 mins. and got disconnected…very bad cust. svc. if you ask me!

     
  • MJ Bauer says:

    Walgreens stores in WI where masks are state mandated, are not enforcing the mandate. Too many people not wearing anything ☹️

     
  • Linda Lester says:

    I was in the Palm Desert store at Bob Hope and Diana Shore. There were about 5 masked people in line. A young man walked in without a mask on. This is mandatory in PD. Of course the people in line were a bit disturbed. When the Manager came, he told me that he was afraid to say anything. The young man was not aggressive at all and said he forgot his mask. The manager told him he would be fined if in Palm Springs. The young man lifted his t-shirt and put it over his mouth and nose.

    This Manager is an idiot. All he had to do was walk a few feet to the mask shelf. Open a box, take out a mask and give it to the young man. Case closed.

     
  • Denise L. Johnson says:

    I want to know who decided not to have paper ads for Walgreen’s inserted in Sunday papers in Chicago. I have been a patron of Walgreen’s for years and always enjoyed seeing the ads and cutting out coupons. I don’t have a printer so I can’t print out the coupons. When I was at Walgreen’s this morning I asked the clerk if they had any complaints about this and she said “about 1 million”. CVS still has ads in the papers but I always liked Walgreen’s better. THIS IS A BAD IDEA!

     
  • Deb says:

    We continue to be very disappointed with the lack of customer service at the Zebulon NC location. The drive through pick window is not open but when I called directly to the store, I was told it was open at 7:00am today. With proper management the entire team would know to tell callers that it is currently out of service. When I called back to speak with the location manager my call rang until the line went dead with no one picking up. When I called back again, my call was directed to the pharmacist.

    I plan to move my prescriptions to a private pharmacy 25 minutes out of my way so I can get the customer service everyone deserves.

    The Zebulon location has a multitude of issues that seem to originate with poor management.

     
  • Charlene Johnson says:

    I am a loyal customer and this store location in Topeka ks on 10th needs help not a enough staff such as store Associates. I have seen a lot of people quit because of not having a enough hours to make a living and they tell me because of budget cuts happen every year.I thought this were a family store on the corner of happy and healthy’ is that a quote I were hearing often can the higher Management of corporate help because this has been ignored 11th over years since have i been purchasing items Help is needed you have Good Customer service but no help in Associates they have families to provide for give them the hours to work.. Thank You!

     
  • Rusty says:

    Haven’t been going in to Walgreens because of covid-19, employees along with customers were not wearing a mask.. I went into store at Walgreens in Lisbon falls Maine today because I heard they were enforcing mask! Well they are not! I walk in and the employee runs to get her mask! Really! I will get script only at drive thru from now on. I will not do any other shopping at Walgreens because of their non compliance! I may even find a pharmacy that really cares about their customers! CVS? Your call Walgreens… I do have choices and I will choose to be safe and patronize some place that respects safety.

     
  • Marcella L McNeil says:

    To whom it may concern. I am writing this to you because I was given the wrong doses of my medication by your pharmacist at Walgreens located at Sardis road and Monroe road in Charlotte North Carolina. I had call to corporate office regarding this matter. I was told that the district manager was going to give me a call and no one has given me a call at all. I was taking this medication about a month was wondering why I was in pain and then I get a phone call from your pharmacist saying that we gave you the wrong dose. This is unacceptable. Please take care of this ASAP. You can reach me by phone or email. Thank you.

     
  • Carol Stanton-Serene says:

    You need to make it Mandatory for every customer to wear a mask. It is not safe to shop in the store if you allow people to enter without one. As a retired employee and stock holder, I question your protection methods for your customers.

     
  • Mary Broomhall says:

    My husband and I moved to Reno, Nevada from the east coast about 18 months ago. We have used the Walgreens closest to us at Mccarran and Maeanne. We have excellent insurance with HarvardPilgrim, which is a benefit with the school district that we retired from in NH. The only time we have trouble getting medication is when we have to fill a prescription at Walgreens on Mccarran and Mae Anne. The most recent problem was when my husband tried to get one of his medication filed on Monday 6/29/2020. They gave him 20 pills. He takes 4/day so that is only 5 days worth of tablets. His last refill was on 5/14/ 2020 for 120 tablets. It states that he has 2 more refills for this medication. So why would they only give him 20 tablets? This is just the latest problem. Could someone train these people so they know what they are doing?

    Mary Broomhall

     
  • susan says:

    I was at walgreens in Lusby md saw a manger not wearing a mask she said she has a medical reason but she look so healthy no inhaler no oxygen this is not right

     
  • Ceil K DeWolfe says:

    Our family has been a loyal customer at Walgreen’s at Beville Rd. for 25 years. Before I redirect our prescriptions to be filled by another provider, I think it is important that you hear my reason for doing so.

     
  • James Kim says:

    We have KN95 grade mask available. Is Walgreen interested?

     
  • JV says:

    I had an extremely disconcerting experience at a Walgreens Pharmacy at 1532 86th Street, Brooklyn, New York 11228 (Store # 18135) 0n October 25, 2019 with a Pharmacist named Irene Y or Irena Y. The day before I arrived to pick up medication, I went to this pharmacy to find out if they were able to get a particular brand of medication. I went to the consultation window which is down a few feet from the pick up drop off location where customers come to pick up medicine. I waited at the consultation desk a little over 5 minutes as she continued to look at me, as did her staff who watched me standing there and did not offer to help me or ask what I wanted, I finally asked Irene or Irena if she could help me. With a tenuating shrill tone, told me that the line was where the other customers where. I told her I had a question and was at the consultation window which is what this is for. She implied I was tryin to cut the line. I said, seriously I would never do that. And why would you insult me and insinuate that I was attempting to do such a thing? She exclaimed, so you have a question? I said, yes that is what this window is for, correct? After making me feel badly. I asked if she could get a certain manufacturer of medication. After toiling around for a while, she told me she could get it and it would be in the next day. I left. The following day I called the pharmacy at (718) 234-8444 and asked if the medication had come in. I was told by a Pharma Tech that it did. I asked if I could pick it up that day and was told yes, I Could.

    Upon going to this pharmacy I got online and waited for the customer in front of me to finish. I now approached and provided the employee with my first and last name and DOB. He told me he saw nothing for me in the system, not even my name. Irene or Irena Y happened to be behind the counter. I asked her what was going on? She once again was rude, unprofessional and confrontational> She then said something that did not make sense, “wait until it is your turn. I exclaimed it is my turn, you just heard me talking to the pharma tech who told me I am nowhere to be found in the system and my medication is not filled. She ignored me. I asked if she heard me? She said I heard you, you will just have to wait. I waited for least 10 minutes if not more as she was continuing to do other things. I now grew inpatient and asked her why I had to continue waiting when an error was made in not filling my prescription and there not being record of me. She continued her belligerence and continued to unnecessarily escalate an already sensitive situation which was not my fault, which could have easily been resolved by her tactfully asking me to have a seat and she would take care of this right away. This whole problem would have then been avaided, instead of treating me like a piece of shit. I then asked a female tech who refused to help me when she could have because she said I was arguing with her manager (Irene). Suddenly, the manager of the store approached me embarrassing me as I did nothing wrong. I just left the pharmacy without my needed medication and Irene smiled slightly looking like the cat who had swallowed the canary.

    This is surely not a Pharmacy you should go to if you can avoid it. What type of Pharmacist who is the profession of helping someone feel better, experiences control and sadistic pleasure in not doing her job properly, making a patient upset and sending them away without a prescribed medication? hat type of deviant person is this? This is surely scary and I am not that old. What about elderly seniors who may be dupped or abused by her, too. She is a horrible and dangerous Pharmacist, person, etc..and I think a mentally ill employee for which Walgreens is also culpable because they hired her, checked out her background and references and obviously continue to ignore her behavior and keep her as an employee. There is more to hiring a Pharmacist with a Masters in Pharma. They also require people skills, tact, diplomacy, sensitivity training and the ability to diffuse a stressful situation as opposed to dehumanizing someone who does not feel.

    I will be writing a letter to

    Alex Gourlay, President,
    Walgreens Corporate Office Headquarters
    1417 Lake Cook Road
    Deerfield. IL 60015.

    I know this will be kicked down to a lower level for review, however, sending this letter at this level will hopefully get this complaint in to the right persons hands so she will be disciplined and I hope terminated before she sadistically and intentionally does this to another patient. She probably has done this to other patients, as well and I want to make sure I am the last one who must encounter her draconian practices.

     
  • Mary Maureen Wogan says:

    Alliance Rx is terrible. I refilled 3 prescriptions; only 2 were sent. I was given a number that has only options for refills or account status, no opportunity to speak with anyone or leave a message. I emailed using the form on the Rx site twice, but received no response. After 2 weeks I receive a letter that my meds are not available. Now I will need to pay more this month. I finally found a number for corporate and made a complaint. The person who took the call told me it was not really his area. I asked him to forward to pharmacy. I gave my name and number, but I don’t really expect a call back as no one contacted me last week. Very poor service and very disappointing.

     
  • jeraldine hamilton says:

    to who this may concern your pharmacy department is very rude when you call in your prescription they do not have it ready you call them on the phone they will not answer put you on hold do not come back and if you get one to come back they say I got to call the doctor you have no refill but you on that automatic system of refill but still get talk to wrong sometime you get the phone hung up in your face disrespect working especially that lady ben their a long time

     
  • Donna Ball says:

    3-17-19. Message for Mr. Alex Gourlay

    I understand that you are the current CEO of Walgreen’s. I’m contacting you about your new commercial, tag line “Battle Beautifully”. I cannot imagine why in the world you would put such an appalling commerical on the air. Clearly you are just another clueless man with no idea what you’re doing.

    Every day of our lives, there is bone crushing pressure on women to look differently than we do, to be something different than who we are, to change everything about ourselves for men. You have no idea what this is like for the vast majority of women who are not 20 year old fashion models. Color your face, dye your hair, paint your nails, enlarge your breasts, lose weight, gain weight, dress to get men’s attention, use this perfume, wear this jewelry, and on and on and on.

    Now, in your stupid commercial, you’re pressuring women who are dying of cancer and/or losing their hair from chemotherpy to use your products to “Battle Beautifully”. What the hell is wrong with you Mr. Gourlay? Now we are supposed to look good while approaching the last days of our lives???? Who are we supposed to look good for at this point as we fight to stay alive? Do you honestly think women in this situation are giving a damn about what we look like for men?

    Shame on you and whomever decided to put this unconscionable commerical on the air.

     
    • L G says:

      Ms. Ball,
      I distinctly disagree with your harsh appraisal of the intent of the Walgreens Battle Beautifully ad.

      As a cancer survivor, who went through double mastectomies and chemo, AND lost my hair, I too went through many conflicts of doubt and insecurities that are shown in the ad… bald head, bound chest wounds, scars; but I found my real self through these things.

      But I have also grown through this entire ordeal. Not by embracing societal standards, but by being who I really am, as the women in the ad are showing. I believe the message they are conveying is “as cancer patients and survivors and terminal patients, no matter the status of illness or wellness, it is important to let the beauty that IS OUR STRENGTH to shine, and also to BE our BEAUTY OF SPIRIT AND SOUL.” That is the only important thing in life… to let the soul’s beauty shine and be our strength, to shine as an example of how to live life!, Each to BE the F-E-M-A-L-E we are from the inside out. And for each woman to let her character or spirit be a beacon for other women who may struggle in life, to find her own strengths, inspire and uplift other.

      And I saw absolutely nothing in the ad that told me they are selling cosmetics, only that they have staff who will / are able to support the needs of cancer patients.

      I assume you are correct that Mr. Gourlay is a CEO of Walgreens, or some important title? Well, if so, I applaud him and his advertising team for addressing courageously an under acknowledged segment of the population, for making the efforts via their pharmacy teams to assist these women, and for encouraging these courageous women of cancer to be themselves! Thank you, sir!

      And Ms Ball, I hear such anger and pain in your words. I recognize that something very hurtful must have happened to you to leave you with such feelings. And I am sorry you are going through it. Know that others care.

      Live strong, ladies of cancer!

       
      • debb naccari says:

        i don’t have cancer but as am elderly 63 year old, i am treated with no respect, made to wait 2 hours every month for my meds when the robot on the phone says they are being prosessed, they will be ready soon. they treat me so bad i sit there and cry because i do have a terminal disease and i suffer from agoraphobia and hate being in public. the Walgreen workers walk by me with smirks like they will never get old and ugly like me. you praise Walgreen’s like they are something special. i will never set foot in there again, but i think you are a great person who has gone through a lot. some people like you are treated good, poor people like me are treated like I’ve always have been, crazy old trailer trash.

         
    • Curt Feyerherm says:

      FULLY agree. ESPECIALLY when the store is FILLED with items that promote (possibly start) cancer growth in the first place, and further ill-health in millions of Americans, i.e., chemicals in hundreds of products/food/cosmetics, sugar in sodas, ice cream, candy bars, snack cakes, cookies, etc. Salty, fatty snacks. It is PROVEN that cancer cells LOVE sugar ~ feed on it, thrive on it, and grow and spread from it. And let’s not forget the CIGARETTES and cigars.

      Might be one of the unhealthiest stores to set foot in. I pass several of them on my way to Natural Grocers, Sprouts, and Whole Foods.

      The ads want us to believe they CARE about their customers??!!??? Hypocrisy is in full bloom this Spring.

      To call that ad appalling is a terrible understatement. It exemplifies all that is wrong with the pharmaceutical industry.

       
    • Sandra says:

      Oh my goodness! Using the devastation of cancer to make money from a probably useless product. Unbelievably unconscionable!

       
  • DENNIS M LAWSON says:

    I’M AN DISABLED MAN LIVING IN OWENSBORO,KENTUCKY WHO HAD MY WHOLE NECK FUSED BY DOCTOR EGGER’S WHICH LEFT ME IN GREAT PAIN 24/7,ON DEC/31/2018 I WENT TO WALGREENS ON PARRISH AVE TO GET MY RX PAIN MEDICINES FILLED THEY HAD THEM ALREADY FILLED WHICH WAS THE FIRST TIME THEY EVER DID THIS ALL TIMES BEFORE THEY SAID THEY HAD TO RX PAIN MEDICINE WHEN PATIENT CAME IN TO GET THEM ALSO IT WAS TWO DAYS BEFORE THEY WAS TO BE REFILLED,WHEN I TOOK THEM THEY TASTE BAD DID NOTHING FOE PAIN AND THEY TASTE LIKE CALK AFTER 19 DAYS THEY ARE STARTING TO FALL APART I NEED THESE MEDICINES TO MOVE AND LIVE AS AN DISABLED PERSON,I BELIEVE THEY HAVE NO OPIOIDS IN THEM TALKING TO FDA,ALSO CALLED DEA TALKED WITH MY DOCTOR THEY ARE GOING TO GET BACK TO ME BEING I’M STILL UNDER DR EGGER’S CARE,HE KNOWS HOW MUCH PAIN I’M IN THIS IS WRONG NOT BLAMING ANY ONE BUT PHARMACY SAYS I’M TO BLAME WELL I KEEP IT LOCKED UP IN SAFE,AND I’VE TOLD DEA,FDA,ANY ONE ELSE I’LL TAKE A LIE DETECTOR TEST I DID NOTHING TO MY OWN MEDICINES,I’M MIGHT DIE FROM THIS I’M NOT IN THE BEST OF HEALTH I’M GOING TO TELL YOU WHAT I’VE TOLD EVERY ONE NOT TO BLAME BUT IF SOME ONE TOOK ANY DISABLED MAN MEDICINE WHO CAN’T DEFEND HIMSELF WELL THAT JUST PLAIN EVIL,YOU KNOW THEY SAID NO ONE ELSE HAS A PROBLEM WITH THE SAME MEDICINES WELL JUST COME TO ME AND TAKE THESE I GOT AND AFTER A FEW DAYS SEE IF STILL HAVE NO PROBLEM ITS A BIG PROBLEM IF SOME KNOWING GAVE A PERSON COUNTERFEIT LOOK ALIKE PAIN PILLS WITH DANGEROUS POISONOUS CHEMICAL COMPOUNDS ITS A VERY BIG PROBLEM,THANK YOU FOR TAKING THE TIME TO READ ANY HELP OR INFORMATION,270-302-9544 DENNIS LAWSON.

     
    • debb naccari says:

      i also feel like my pain pills are tampered with. one half of the script will work, the other half have no pain med in it at all. I’m not crazy and have been telling people this for months. i see their looks because they don’t have a clue.

       
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