Where is Vons Corporate office Headquarters

Vons Headquarters Address and Contact

  • Address: 745 E Naomi Ave, Arcadia, CA 91007, USA
  • Phone Number: +1 626-446-9483
  • Fax Number: 925-467-3323
  • Email: [email protected]          
  • Number of Employees: 11100
  • Established: 1906
  • Founder: Charles Von der Ahe
  • Key People: Lawrence A. Del Santo

Vons Headquarters Location & Directions

Vons Headquarters Executive Team

Name

Title

Lawrence A. Del Santo

Chairman of the Board and Chief Executive Officer

Thomas C. Keller

President and Chief Operating Officer

Harold E. Rudnick

Senior Vice President of Retail Purchasing

About Vons, History and Headquarters Information

Finding a quality supermarket chain is very difficult, but with Vons this is no longer a problem. This is a chain of supermarkets in California, which has earned the love of the inhabitants of this region. It was founded in 1903 in Los Angeles, California by Charles Von der Ahe.

Vons offers you the best quality products of all categories, having branches in places like Las Vegas, Nevada. You cannot get a supermarket with better customer service than Vons, since the employee selection process is rigorous to offer the best possible service for the customers.

No matter what you are looking for, it is very likely that you can find what you want in Vons, and you can choose between different brands to find what best suits your needs. A true supermarket is where you can find anything you are looking for and enjoy while doing it and Vons gives you this experience.

Vons Headquarters Photos

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  • Dianne says:

    I standing in line at the Starbucks inside the Vons @ Riverside Plaza. I was wearing my mask and standing well behind the person in front of me.( 10 feet ) I was answering my phone and pulled my mask to the side for a moment to answer and the women employee at Starbucks yelled at me -in front of other customers-to wear a mask. I showed her that I had a mask & was answering the phone….I replaced my mask & left the line. HOW RUDE!! This was completely unacceptable , unnecessary and UNPROFESSIONAL !!
    I guess instead of having Wal-Mart Greeters …Vons has Mask NAZI’s.
    I have 7 other grocery stores within 5 miles of my house…Why would I shop at such an unwelcoming store ?

     
  • Marilyn says:

    In the Vons at 3993 Governor 92122 about 10am Saturday 8/29/2020.
    Close to expiration date milk, melted ice creams and one check out open. 10 people in line! It took me longer to check out than it did to shop.
    And…was not informed of a charge for bags!!!!

     
  • Sky says:

    To Vons Corporate.Location in Torrance and Anza California.i love this location.i recommend everyone to come here.great store.This young man name Cloud is great worker.friendly.i really like him!!!.this store has good deals.most staff is friendly.

     
  • Christine says:

    The Oakhurst store has been going down the tubes for at least 10 years. I can’t stand to shop there anymore. Everyone, the ginger-haired manager, old geezer that’s in the pharmacy, the nasty chick in the meat dept,. to name but just a few; everyone has an attitude problem. They hate their jobs and take it out on the customer. The bakery section is always empty. It stinks like nasty mold in the produce section, they scream messages over the PA constantly. It is a miserable experience. GO SHOP AT RALEY’S ACROSS THE STREET!!!!!!

     
  • Joan Edelmann says:

    From: Joan Edelmann
    Date: August 16, 2020 at 9:22:48 PM PDT
    To: [email protected]
    Subject: Vons Hermosa Beach

    I was in line to check out at Vons this afternoon when there was a power outage around 3PM. I was told that there would be no problem and that the store would put my groceries in the refrigerator. Michelle wrote my name and phone number on a paper grocery bag, put it in the cart on top of the groceries, and said the store would call me as soon as I could come down and pay for the groceries. It had taken me about a ½ hour or more to do the shopping. All afternoon I kept checking the Edison outrage report on line. At the same time, my 91 year old husband kept asking when we were going to have dinner which was not to be done without the groceries.

    Finally just before 8PM, I called the store to see if I could come back and pay for the groceries. Kimberly informed me that they had already been put back in stock. When I asked why no one had called as promised, she had no answer.

    I went down to the store at 8PM and asked for a manager. After waiting, I was told that the manager would be up to see me in 5 minutes or so. I told the young clerk that I could not waste any more time in the store today. I was going to get a cart (by the way, lots of clerks walking around but no sanitized carts outside) and asked that the manager find me in the store. Not a hard thing to do as not that many people shopping. Needless to say I never saw a manager.

    I understand that power outages are not predictable. This is not the first time one has happened in the area. I am very angry that my patronage was so little regarded. My husband Irwin Brand has shopped in your store since we moved to Redondo in 1995 until last fall when he decided to stop driving. The shopping is now my chore to do.
    Ralph’s in Manhattan Beach is less than 2 miles further. Even though I understand the layout of your store ((I do not cook so have never been involved with shopping), I am not adverse to trying somewhere else where my business would be respected.

    Just so you know, tonight was the 2nd time I tried to buy a birthday card for a friend. Last week, when I checked out with Lev, it was not in my bag when I got home. I wasn’t charged so it was a minor inconvenience. This afternoon, I picked out another card. Of course I don’t have it and couldn’t find it when I got back so now it is not a minor inconvenience anymore.

    I cannot express the level of my anger at the incompetence of your Hermosa grocery store. I went down and spent $84 without getting everything I had originally picked out. It was just so we would have something to eat tonight. By the way, I checked out with Jeanne tonight and she was very nice.

    Joan Edelmann
    Cell:310-567-8196

     
  • louise says:

    I purchased yellow peaches and plumbs last week at my local Vons on Balboa Drive in San Diego. They are absolutely the best I have ever purchased. Kudos to the manager to keep the quality high.

     
  • Dan says:

    Front manager “Bob” shares his disbelief that covid is not real. Wears his mask under his nose and will tell stories of altered death certificates to show death by covid. Has MAGA written on the back of his badge and will flash it. Completely unacceptable behavior and obvious with his political beliefs.

     
  • Claudia Saldaña says:

    I would like to commend Our Yucca Valley Store Manager Yolanda Schultz on several levels. When there are multiple choices for shopping, I choose Vons because of Yolanda. She has always been available to answer questions, is pleasant and knowledgeable. The months since Covid 19 has changed our whole way of living, Yolanda has lead her team of employees through the restructuring of how we shop with patience and grace and made my family feel safe and confident while shopping. Amidst this time of change and uncertainty Yolanda also had to manage a complete store remodel. Customer service is a rarity these days. I commend Vons for employing this high caliber of work and hope that Yolanda will be rewarded for her dedication to your company.

    Expect The Best! Claudia Saldaña

     
  • Dan Pierce says:

    Please edit post, mace to mask.

     
  • Dan Pierce says:

    I just shopped at Von’s on 19th Street in Rancho Cucamonga. I am offended that a black male bagging groceries was wearing a face mask that had “BLM” and “I can’t breathe” printed on it. I am very offended that Von’s management allows employees to wear a face mace supporting a radical communist organization that is calling for defunding our police. I was told that I had to contact Von’s division corporate office on this matter. Michelle Perez has not returned my call.

     
  • Dan Pierce says:

    I am very mad that I just shopped at Von’s on 19th Street in Rancho Cucamonga. I black person bagging groceries was wearing a face mask that said “BLM” and “I can’t breathe”. Black Lives Matter is a Communist organization that is calling for defunding our police. I am upset that management permits this.

     
  • Violet says:

    Walked in to VONS in the La Verne location to buy pasta sauce felt great that it was in stock. I drove to two different locations and didnt find it prior to this visit. To my misfortune the line wrapped allll and I mean all around the store. I understand we have a pandemic happening all the more reason to get people out fast not waiting in line. I will not shop at vons from hear out please think of better ways to handle this problem.

     
  • Sue Stanton says:

    Grover Beach Von’s, CA: Mask are mandatory now in our state. There is no sign in the door about it. I saw people without mask. You shouldn’t let customers in unless they have on a mask. The basket retriever was not wearing one while all other employees were. He said because he was outside. No, he brings them inside while passing people entering the store. I don’t see any managers up front where they should be. It’s a very busy store. One couple did not wear a mask and told me mine would do me no good! Please do something so we feel protected from the virus in this store.

     
  • Barbara Patotzka says:

    Please have your store managers comply and enforce the mask policy. Vons at Wooley and Victoria in Oxnard CA has chosen not to do either. The governor has indicated masks are to used in public. Our “neighborhood” Next Door Neighbor has several complaints about his policy on this issue. Many are choosing not to shop at Vons.

     
  • Shell meier says:

    Encinitas Vons off el Camino real has the RUDEST employee there named Charles. He won’t hesitate to send you to another check out line(after standing in line forever it’s my turn next but asks me to go get in another line because he wants to socialize with someone he hadn’t seen in a while. Are you kidding me?? Get her number call her when you’re off work. He was so rude to me

     
  • Angry customer says:

    Why is it the Long Beach Circle location is always in turmoil? I will not shop there ever again and have told my neighbors on Nextdoor to only shop at Stater Bros.
    Tammy the store manager is so unpleasant, she is an older woman and is so rude to customers. I witnessed her tell a customer to ask the bakery about a bread! Then walked away taking to another female coworker making fun of cashiers. They are close to the same age and look line they could be sisters- so maybe that’s the reason.
    The last 2 times I was at the store I ran into her. She’s awful to the cashiers and the baggers. She yelled at a cashier in front of a line of customers and the poor girl had the longest line and was clearly doing her job! But Tammy is a bully and just went after her.
    I was in this past Saturday and she was laughing with a cashier about a picture on her phone when I walked in and then when I was checking out I heard her yelling and reprimanding a young cashier telling her if she was her mother. What kind of manager says that kind of stuff to an employee??
    Es I will keep posting on Nextdoor to not shop there! Between the stealing, homeless people and rude managers the only way to get change is to close that location

     
  • Jason says:

    Interesting why they have their store experience comments page down?everything else works but that specific category down.its ok I’ll just seek counsel I got enough witnesses to make this go viral.anyone else have any bad experiences with being discriminated against please feel free to email me at [email protected]

     
  • Robert Mcguire says:

    My complaint about Kleenex toilet Paper was wrong it was a price tag issue.

     
  • Robert Mcguire says:

    I wonder if Fox News might be interested about ‘this ripoff 5.99 for 1 small roll of toilet paper?

     
  • Robert Mcguire says:

    Kleenex toilet paper 1 small roll 5.99 plus tax.Something wrong here ripoff during this crisis.

     
  • Walter Heath says:

    I’m disappointed that you allow customers to enter your stores without masks! It’s irresponsible.

     
  • Marcia Davis says:

    I would like you to know the Vons at 8310 Mira Mesa is not adhering to basic cv protocol. No distancing, employees taking off their masks to talk to me with no social distancing. Eric, the manager was mean to me. Told me to never come back.

     
  • Harold E. Rudnick
    Help us help you protect your people
    Contact me [email protected]
    562-706-1066. Brea California
    We have Infection control products. Face Masks Fase Shields Hand Sanitizer and more. We would enjoy discussing potential of keepin you people safe and soon the public will demand
    Please let’s discuss potentially

     
  • Marlene Locke says:

    At 14:03 today, 04/03/20, I checked out of the self check at Vons, Store 2094. Three employees started dancing and laughing right between the people in self checkout coming within two feet of people checking out. One of those employees rubbed her runny nose. None had on masks. After I left and was in the parking lot, I phoned the store and told the person who answered, who said she was a manager, what had happened. Her name she said was Brenda. She said she was sorry I was upset and said twice, “they were just having fun”. Nine people have died of Corona in Ventura County. Hundreds of people are ill. The schools are closed, businesses are closing, etc. This is the Vons store at 5275 Mission Oaks, Camarillo, CA. Their phone number is (805) 482-7933; Director John Porter. Brenda did NOT say she would do anything about this life-threatening behavior by her employees. I got in the car with a person who spends his life using wheels to get around. The behavior of these employees shows a complete disregard for the dangers of passing this virus on to others. It is shocking behavior and could cause Vons to be sued. PLEASE MAKE SURE SAFE GUIDELINES ARE FOLLOWED AT THIS STORE.

     
  • Jean says:

    Can you tell me why Starbucks inside Vons is still open?? Do you think coffee is essential?? Are you guys that money hungry that you’re not closing it down. This coronavirus is very serious & you would think that you people would care about your employees & do everything & anything you can to keep them safe. SMFH!!!!

     
  • Ann says:

    I placed an order 2 weeks ago and received a conformation number, a delivery date and time which was March 23 between 12 an 1 P.M. My order never came and when i called to check on it today I was told it was cancelled because it was out of stock. When I ordered it it was in stock, so how come it was canncelled. I asked why it did not ship when I placed the order? The person I talked with was very rude she also said they were prossing new orders so when the stock came in I had to re order it. I asked her to just have my order filled when stock came in she said they could not do that. I said that is rediculous.

     
  • Vivian says:

    Well after reading the above comments and seeing that no one from the corporate office has replied to any of them I’m not sure that mine will get addressed either. I know that this is a tense time for many people in San Diego I just got finished going up to your store in the 4000 block of El cajon boulevard and was greeted by a manager who explained to me that the carts were to the left freshly sanitized for my use and I said no thank you I don’t need one to which she barked back at me well I was just trying to help and another employee came along and said we don’t need your comments am I not allowed to say I don’t need a cart? I just turned around and said I don’t need this I can shop elsewhere the manager then followed me out the store and said we’re just doing it for your protection and safety. At that point I did get irritated and told her I was sorry that she was in a b***** mood got in my car and left if I walk into that location again and the same manager is there I will walk back out I have other choices of places to shop smart & final Ralphs Walmart Target any place other than Vons and the 4000 block of El cajon boulevard if your managers do not know how to manage a crew and handle a store under a stressful situation they should not be managing .

     
  • Sharon Pelayo says:

    To who it may concern I placed an order for paper towels,toilet paper and tissue. Went to pick up my order @ Vons in Fontana on cherry. Come to find out they couldn’t find it and they told me to call 877-505-4040 I was on hold for over 45 minutes finally just got tired and hung up. We still need to have customer service. I understand with what’s going on my order could be canceled but I never received an email of cancellation so I was under the impression my items would be available.Please try to understand where I’m coming from your service allowed order’s to be placed.I did my order on sat 03/14/2020 for this pick up time and date below….
    Order # 13260232
    Pickup Date & Time
    Tuesday, 3/17/2020
    6 PM – 8 PM.
    sincerely disappointed customer

     
  • Sue Clyce says:

    Has Vons ever considered opening stores in the Midwest? I live in the Des Moines, IA area and our HY-Vee stores are obviously having some major financial problems. I lived in Las Vegas for 14 years. During those 14 years I was very pleased with Vons. We basically have 3 other grocery stores in the Des Moines are. Price Chopper, Fareway & Aldis. Fareway is fine–the only problem is that they aren’t opened on Sundays or any holidays. I think Central IA needs a shake up and would love to see a store from out West come here. Thank you.

     
  • C Espinosa says:

    I live in Las Vegas and have been ordering delivery for 8 yrs. because I’m disabled and do not have a car. VONS website was down for 7 weeks and had to pay for taxis to get my groceries. Finally the website is working, however, they made silly changes and this is because they hire primitive Indians who mess up everything they touch. The last two orders were a headache, February 13 they sent me a yogurt with an expiration date of February 15, even though I requested an expiration date of February 29. I called VONS and the woman said she would credit me $5.00 towards my next purchase but never got this credit. On March 6, I requested delivery between 9 and 1p.m. It was 3 p.m. and no delivery. The driver finally showed up at 3:30 p.m. and brought me two items out of several I ordered and paid. I asked him where was the rest of the items and he answered “I don’t know, I have to come back.” There were two items missing and the box with 18 eggs was totally smashed. I called VONS and a woman named Alice gave me a credit for $12.00, I told her that I did not get my $5.00 credit from before and Alice said that she would email me confirming the credits. To date they have not credited this amount nor I did receive the email from Alice. I expect a credit of $17.00 due me immediately.

     
  • Robert W says:

    I’ve tried twice today to write corporate and the emails come back. Here was my letter: Hello…we live in Canyon Country Ca. 91387. Your Von’s on Soledad Cyn Rd at Sand Cyn has been our go to store since we moved here in ’91. As of today that might change depending on if we hear from Von’s corporate with an explanation why my wife was subjected to a pro Trump political campaign person tirade with a table and signs standing near the door way to your store. As she leaving with her groceries he approached her asking if she voting for lower taxes by supporting and voting for Trump. He was standing in the path of leaving your store. When my wife said she “I’m sorry but I am not a pro trump voter….he replied “well, I’m sorry, but your sorry so have a sorry day!” There are other stores to shop in out here. IF this what you want to subject your shoppers to, let me know and I’ll will inform my friends in my neighborhood what is going on. The country is divisive enough already and I do not want to support this where I shop. Please reply. IF I don’t hear from you asap I will assume that Von’s supports this kind of behavior and you no longer want my business!!! Sincerely, Robert W in Canyon Country.

     
  • Matt says:

    Just shopped at the Vons located on Tamarack, located in Carlsbad CA. This location had hired an elderly somewhat dishelveled lady who was completely unable to handle her emotions or the customer service required at self-check outs. The employee, ‘Gail’ was poorly dressed and was oddly wearing inappropriate and highly unprofessional ‘purple fuzzy ears’ on her head… this while snapping at client questions! The self checkout machine went into error 4x. Each time, I had to go get her attention and ask her to come back. She never it did it on her own volition. Her annoyance grew at having to perform her job, all the while her mannerisms were stinted towards rudeness. Finally on the fourth time, she flippantly remarked, ‘oh well.. looks like you’re just going to have to stand in line then’ (two lines open each with close to 20 in each). Without emotion I simply left the goods there and began to walk out of the store. At that juncture, she yelled across the front, ‘YOU DON’T HAVE TO BE SO RUDE.’ After which, I did speak to the active manager, who seemed to dismiss my complaint by insisting that ‘she’s always so friendly’. Went to Smart and Final to get what I needed instead. Will only return to this location when in a bind.

     
  • Maria Teresa Patton says:

    I and my entire family have been shopping at Vons for 40 years Been always satisfied with their products. But now we realize that changes have been made and they are to impoverish the quality of merchandise . For example I always bought Signature select artesian rustic French baguette. Now I have been informed that it has been discontinued but not the reason. Why would you discontinue a type of bread that is always sold out and replaced it with nothing comparable. The other product is mortadella . We do not know the brand and you sell it without pistachios. I realize that you are determined to lower your standards since changing to Albertons. I have never shopped at Albertson for the reason that the standards where not acceptable by us Italians who care deeply about our food quality. You possibly do not qualify to have us as costumers and after 40 years we should have a voice in what we accept as clients. I will make sure that I pass this on to my Italian acquaintances.

     
  • D W says:

    I have been trying for two days to place my order for delivery. I keep getting a message that you are having technical difficulties and a number to call. I sat for 30 minutes waiting for a human and then was told to keep trying different browzers. I tried Microsoft Edge, Fire Fox, Google Chrome and still kept getting the same message. I’m 87 and need my order. When will you have the technical difficulties fixed. I use Von’s on Ventura Road, Oxnard, CA.

     
  • MB says:

    I would like to know the procedures for filing a complaint with your corporate office. I have never had such unprofessional service from Vons or your delivery service as I have just recently experienced.

    I placed an order, order #4387849-2250 on 8/10/2019, for delivery on 8/11/2019 between 10 am and 11 am. Up to this point everything is fine.
    The delivery driver arrives within the scheduled window of time and proceeds to carry Vons bags of groceries to my door. Once the groceries are unpacked I notice two items are different than what I ordered.
    I then decide to go through the order item by item to see if any other items are different than what I ordered.
    Upon completion of the checklist we find that we are missing 11 items.
    I called your 877-505-4040 phone number and spoke to a very helpful and professional gentleman who assured me that this would be taken care of and he would initiate a delivery of my missing items the next day between the hours of 8 am and 10 am.
    As I sit here writing this letter it is 11:20 am and still no groceries.
    I called the above listed number at 10:05 am to see where my items were and I was put on hold until 10:15 am. I was then told they were on their way.
    At 10:36 am I received a call from a person identifying himself as the Vons delivery driver who stated to me that he wouldn’t be delivering my items until 12 noon.

    I’m not sure what has happened to your system of delivery recently but I have used your service for a few years now and never has it been so unprofessional as this most recent experience. The delivery driver and the store seem to care less that I have now missed four hours of work because of a continual lack of customer service on the part of Vons.

    Please forward the necessary contacts for your formal complaint process with your corporate office.

    MB

     
  • Nancy Morris says:

    The service at your pharmacy at Colorado and Sierra Madre is very poor. I have talked to the store manager and there were no improvements. I have been using a Vons pharmacy for at least 15 years but I am about to change.

     
  • Em says:

    I Was Just In The Vons on N Pass Rd In Burbank. The Deli Worker Was Very Disrespectful To The Guy In Front Of Me. She Skipped Over Him & Went To Me. I Told Her That He Was First. & She Said What, Oh & Walked Away. Not Cool! The Guy Working Was Done With His Customer & Said He Was Sorry & Helped The Guy. More Good Ones Acquired In The Deli Dept.

     
  • EV says:

    I Am So Disappointed That The Vons On 301Pass Rd In Burbank CA Has Mostly Rude People With Bad Attitude Working There. Better Training In People Skills Would Be Helpful To Start With. I Am Going To A Different Store.

     
  • SZ says:

    Everything time I shop our Vons’s in DHS, CA I get overcharged. It never fails. I get so sick and tired of this happening.

     
  • Bernyce Moazed MS says:

    On January 28, 2019 I purchased a container of Orzo salad from the Von’s Deli on Twain in Las Vegas, NV. As I was chewing on a bite I realized something I was chewing was not organic, and spit it out. It was a chunk of red knitted material approx. 1-1/2 inch by by 1 inch+. Further checking I discovered two more pieces still in the container. I returned to the customer service window and showed the employee what I had. He confirmed – whatever it was it was not organic and referred me to another employee claiming this was no longer his responsibility . The other employee was in a heated discussion with two shoppers and glanced at me saying/growled she would refund my money. Without even listening to my story. I wrote to Customer Service in Phoenix and attached a hunk of the yarn wrapped in foil. In the meantime, I nearly gagged wondering where the yarn had been? Mopping the floor? Cleaning up around the toilet? Used as toilet paper? Who knows. Three months later I received a letter from D.J. Nordlund in Beaverton, OR offering a $10 Money Order! Claiming Customer service had not forwarded the sample I had attached to my original letter. I declined, on the basis 1) she made a snap decision based on hearsay. 2) I expected Customer Service and DJ Nordlund would be in the same town, and were not even in the same state, 3) Customer Service was lacadaisy and forwarded my letter to Oregon without the evidence, and worst of all – the attitude of the company employees who would never have tolerated this treatment if it had happened to them! Plus,
    I expected VON’S to care about their customers, especially in the prepared food service area – and requested $2,500 to compensate. DJ Declined – repeating her $10 offer. Even now, just thinking about it gives me the gagging reaction. HOW could VON’S be so heartless? It is not like I am being unreasonable – after all, this is going into the fifth month in my attempt to resolve VON’S gross negligence.

     
  • Heather says:

    Never in my life have I been more embarrassed by a Vons cashier with red hair in the location of San Diego, CA on Scripps Poway Parkway. My husband and I have been shopping at this location for 11 years, and got to know a few cashiers on a regular basis. Until today. We went shopping around 530 pm..and we had a big order and it took us 1 1/2 hours to shop. When we get up too the register, this cashier don’t know her name because she took off her name tag when we got to the line. As she was checking us out, she was going thru our order crtiqting everything we bought, and then said she doesnt feel comfortable doing our transaction. I was surprised, we had alot of coupons and she said that she wasn’t going to take our coupons, because she didnt feel comfortable with the color of our skin. I was floored. She said I will not continue your transaction,I don’t feel comfortable around you. She was very hostile towards me, and grab a case of water out of my hand and said you don’t deserve this. Her manager did not understand what she was doing. My husband siad to the manager,take all your food back I’m not shopping here anymore. We left and are reporting it to the BBB. Bad business never go to,this location!

     
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