Where is Visionworks Corporate office Headquarters

Visionworks Headquarters Address and Contact

  • Address: 175 E Houston St Ste 100, San Antonio, TX 78205, USA
  • Phone Number: +1 800-669-1183
  • Fax Number: 210.201.8445
  • Email: [email protected]
  • Number of Employees: 5600
  • Established: 1988
  • Founder: N/A
  • Key People: Peter Bridgman

Visionworks Headquarters Location & Directions

Visionworks Headquarters Executive Team

Name

Title

Peter Bridgman

Chief Executive Officer 

Jennifer Taylor

CFO & Executive VP

Charles M. Kellstadt

Executive Vice President of Store Operations

Robert A. Niemiec

Senior Vice President of Manufacturing

William C. Springer

Board Member

Nanette P. DeTurk CPA

Board Member

David A. Blandino M.D.

Board Member

Brett C. Moraski

Board Member

James N. Eisen

Board Member

About Visionworks, History and Headquarters Information

            Visionworks sells optical products. They own a chain of around 700 retail stores. The headquarters of the company is situated in San Antonio, Texas.  It was founded in 1988. Since its foundation, the company has operated under 11 different trade names. They are Eye DRX, Eyemasters, Hour eyes, etc. However, it settled with Visionworks in 2013.

            It currently offers eyeglasses, frames, eyewear products, sun glasses. They sell all types of lenses like Ultraviolet protected, polarized, and every day lens.

            The Vision works is a subsidiary of HVHC which itself is a subsidiary of Highmark.. HVHC is non profit company based in Pittsburgh, Pennsylvania. They also own profitable entities like Visionworks. They mainly provide health insurance. It was founded in 1977.

            Initially Visionworks was acquired by ECCA holdings corporation. Later in 2006 ECCA and HVHC merged becoming the largest chain selling eye care products. The merger was then named the Eye care centres of America.

Visionworks Headquarters Photos

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  • Vanessa Mike says:

    I have been waiting on my ordered glasses which was in March 2020. I have not received them nor can anyone tell me where they are tracked to. This experience with Vision Works has been unacceptable. I ordered at Deerbrook Mall in Humble. Chatted with Samantha and Ivan, Samantha gave me the “script” about lab will mail them. Ivan was very helpful but could not give detailed information as to where they were. Called store got a agent who could not provide any information. Received a message to ask if I received my glasses which once I returned call no one knew any information. Where is my glasses? When will the store reopen? Can anyone help my track my glasses or provide any assistance?

     
  • Frank says:

    Will never buy from your company again. The women in store 312 in grapevine was not only rude but pretended to try to fix my glasses I bought there and said they can’t be fixed. Your competition fixed them with one little screw in 40sec. I have already convinced 6 people not to go there or buy from your company and I will continue. Word of mouth can kill a business and rude employees.

     
  • Heather Boss says:

    You need to watch who you are hiring to work in your doctor’s office that are attached to your stores. They are the RUDEST people I have ever been to and I go to the eye doctor’s for 25 plus years now!!!

     
  • Mitch Michonski says:

    unless I talk to a person I would advice Go some where else

     
  • KNA says:

    The receptionist/assistant at store 383 in Naples, Florida needs some additional training in dealing with people. Every interaction with her was uncomfortable. She came off as irritated by her job and was condescending in the way she spoke with me. She told me during the “poof” that it was only going to take longer if I didn’t stop (involuntarily) blinking my eyes. The doctor was very personable and informative. She mentioned she was new so perhaps some additional training would be beneficial. I have been going to this location for quite a few years and never had any issues until yesterday, 1/30/2020. It was an uncomfortable experience for sure.

     
  • Bill says:

    The location in Mesquite Texas is horrible!!! The two persons working at night (November 11, 2019) we’re terrible especially the manager. He was rude. I called earlier to pick my glasses they promised they would be there. But they decided to leave early therefore I wasn’t able to get my glasses even though I got there before closing. I had driven 22 miles. I am a pastor and a business owner. If this is type of treatment continues I will stop my church from coming up there and my company employees as well. I have advised to email channel 5 news here in DFW so they can visit the store. Something needs to be done.

     
  • Robert Harrison says:

    Horrible communication and customer service from the Frisco Stonebriar Mall location, Regional Manager Nicki, chooses to discuss personal credentialing and certification instead of addressing the problem that has been going on for 3 months. She failed to attend a meeting this morning to address and re-examine my eyes and glasses. Upon telling her that I was frustrated she notifies Customer Service Manager “Amy” that she nor the store feels safes for me to go in tomorrow to rectify my problems. The store location has multiple turn overs of staff and an example of my concerns: a replacement pair of glasses from over a year ago have been sitting at the location since March 2018. I made numerous calls and was told that they was not there….During my exam in July, 2019, Gail, found them in the drawer. All I want is for my replacement glasses and my two new sets of glasses. Even my eye doctor showed me where he notated on my prescription what his orders were. Very disappointed

     
  • Lisa says:

    I would like to commend both the Vision Works in Wareham, MA and in Orlando, FL. My frames broke while I was just starting a Disney vacation. I called Wareham to confirm they were still under warranty, and to get the name brand/sku. Then I called the Vision Works in Orlando closest to my location. Although they did not have the frames, they researched other local Vision Works to find it. I was given the location (3817 East Colonial Drive) and a contact (Wanda) of the store who did have my frames in stock. When I arrived via uber to this location, Wanda had my frames ready and quickly installed my lenses, and measured the frames on my face. Iwas literally out of the store in less than 10 minutes! All the Vison Works involved worked together efficiently, kindly and with empathy to my situation. Disaster averted! Thank you!
    Lisa F

     
  • Deborah Harrison says:

    I’m writing about the intolerable experience that I had in the Saugus Visionworks store. I’ve been working for the Commonwealth of Massachusetts for 22yrs and our provider is Davis Insurance so I’ve gotten glasses for my husband and I for those 22yrs. Things ran smoothly until I decided to move to this store closer to our home. That, was a bad move!
    On my husband’s last appointment 2 yrs ago they called him to tell him his glasses were ready. He arrives at the store after fighting traffic, gets there and they’re scratching their heads to say, they have no idea where the glasses are! They look high and lo and can’t find them. They call again, and say they’ve located them and when he gets there, they’re the wrong glasses! Some foolishness about the wrong “sku #” being entered so they let him wear them and he waits a week and they call him to tell him when they’re really ready. He gets all the way there and guess what? No glasses! No one can find them again and no one wants to own up to who made the phone call. They look in the system and it says the glasses are there! Welll… where???? He has to leave the store and come back days later.
    Fast forward two years, this week. We went for our exam for new glasses. After a week, I get a call that “glasses” are ready. Mine? My husband’s? I call and someone is very rude because she said she was trying to help “4 other callers” and disconnected me. I called back and told her she disconnected me and she raised her voice and I asked her name and of course she refused to provide it. She came back on the line and said “Donald’s glasses are ready”…
    The next day Donald called the store (8/8/19) before proceeding from work and they told him yes, the glasses have been there since the morning. I asked my husband to wait and we would go together because I needed one of my glasses adjusted but he said his current glasses are falling off of his face and are duck-taped at the end. He got there and, you guessed it… no glasses!!! They searched and searched, the doctor ‘Pat’ was kind enough to come out and help look in the trays for his glasses. They were not in the lab, they were not in anyone’s tray, they weren’t anywhere! THEY SAID THEY WILL HAVE TO REORDER THEM!!!
    This incompetence finally brought him, a mild-mannered firefighter to a point of frustration that I have not seen, where he kicked one of the chairs, I was on the phone and I told him to leave. I knew he had had it with the ineptness of VISIONWORKS Saugus.
    I filed a complaint with Davis Vision this morning, and my request was to take this particular store, off the network, they’re inadequate and useless. Also I want his order cancelled and both our prescriptions transferred to the provider of our choosing.
    Deborah Harrison Gulfield

     
    • Pam says:

      Dear Debra,
      Is Davis Vision a part of vision works? I ask this because I bought two pairs of prescription glasses, one for my husband and one for myself at vision works in Hiram Ga on March 4 2020 and on the same day I cancelled the order because of the price they charged me for each pair of glasses with my insurance. I felt like they charged me way to much. Even though I cancelled the order an hour after I made it they sent it through to my insurance company the next day and they paid the claim for the glasses we didn’t get. Now I can’t get vision works to send in a paper saying I canceled the order for just the glasses to my insurance company so I can go somewhere else and get glasses using my insurance. I have called the store many times but they keep telling me it will take up to 14 days for home office to send paper. Well 14 days have passed and nothing. I am at a loss. Did they cancel yours?

       
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