Where is Viking Cruises Corporate office Headquarters
Viking Cruises Headquarters Address and Contact
Viking Cruises Headquarters Location & Directions
Viking Cruises Headquarters Executive Team
| Name | Title |
|---|---|
| Torstein Hagen | Chairman |
| Erantzeri Corona | VP Digital Marketing & eCommerce |
| Harald Seebacher | SVP Passenger Operations |
| Peter Levine | VP Database Marketing and Yield Management |
| Milton Hugh | SVP of Sales |
| Nitsa Lewis | Vice President, Ocean Marketing |
| Karine Hagen | Senior Vice President |
About Viking Cruises History and Headquarters Information
Viking Cruises Headquarters Photos
Viking Cruises 1
Viking Cruises
Terrible Customer Relations, No Call Backs, a Do Not Care Attitude, Horrible Attention to Passengers, etc. etc. etc.
I had a wonderful river cruise through Holland several years ago with my Husband. After he passed away a friend and I booked a cruise through Switzerland, Germany and France. We did the four day extension at the beginning of the trip in Switzerland. Cruise was cancelled due to covid, but, we rebooked for last May. We had free airfare the first booking but that wasn’t available when we rebooked so we coughed up the extra money for the air fare. I purchased the insurance. My roommate, Marcyne Guyer tested positive for covid on June 1st while we were at the Mandarin Oriental hotel in Geneva. We were verbally informed of her positive test on the morning of June 2nd. They gave us separate rooms at that time in Zermott and I was allowed to take the train trip to the base of the Matterhorn with the group on June 2nd. On the morning of June 3rd I was informed I would not be allowed to board the train for the glacier tour because of my close contact with Marcyne, even though I had spent the entire day with the group the day before and was still asymptomatic. We were driven to Basil and told we had to stay there till we both tested negative. We had to pay for our stay in the hotel in Basil and were told Viking would reimburse us. On the 3rd day we were re-tested and both tested negative. (I’d Always tested negative). We were sent home via Frankfort, Germany, Dallas, Texas and then Tucson. I have sent two packets of receipts etc. to the insurance company and now they say they need Written proof that Marcyne tested positive. We were never given anything in writing. I’ve called Viking several times and they refer me to the insurance co. and the insurance co. tells me they have no access to Viking. I KNOW Viking has to have it in their computer somewhere that we were sent home because of the positive test. I requested to continue with the cruise but was told once I was excluded I could Not rejoin the group. I’m very frustrated and am considering hiring a lawyer to pursue this claim. Please help! Kathy Anderson 520-237-6582 2002 S. Augusta Place Tucson, Az. 85710 booking number: 6442302
As simply as I can put this I will not loose 4000.00 due to the fact I had trip insurance on the time be4 booking I canceled used the vouchers towards a new booking all along never knowing if you use the vouchers they are forfeited I’d you cancel that trip they are still good through 03/2023 please help me continue to be a loyal customer and exclusively only use Viking as my cruise of choice? Tom Custer and Stevenwglauser
Please we have a big complaint about our trip, we would like an email address to send it.