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Where is Value City Furniture Corporate office Headquarters

Value City Furniture Headquarters Address and Contact

Value City Furniture Logo
  • Address: 6067 E Main St, Columbus, OH 43213, USA
  • Phone Number: 614-449-6100
  • Fax Number: 614-449-0403
  • Email:  vcf.facebookfans@vcf.com 
  • Number of Employees: N/A
  • Established: 1948
  • Founder: Ephraim Schottenstein​​​​
  • Key People: N/A

Value City Furniture Headquarters Location & Directions

Value City Furniture Headquarters Executive Team



Jay L. Schottenstein


About Value City Furniture, History and Headquarters Information

            Value city was founded in 1917 by Ephraim Schottenstein. The company initially sold home goods, furniture, jewellery, and clothing.  Value City furniture was established in 1948. They design, manufacture and sell furniture goods. They provide self design options for beds, dressers, chairs, sofas, etc. They also provide dining tables, bars, bar stools, dinettes.

The founder launched the business as a merchandise to buy and close out. This helped him to sell goods at low prices and attract more consumers, thereby his business grew many times.The first store was located in Columbus, Ohio. Unfortunately it was closed in 2006 and remains closed even today with the building standing all alone.

 Initially the stores were named Schottenstein’s. However the renaming was done in 2008. The company also owned the Shifrin - Willens jewellery store till 1995.

The headquarters of the company is situated in Columbus, Ohio. Value City Furniture is a subsidiary of VCHI Acquisition Company.

Value City Furniture Headquarters Photos

Value City Furniture Resources

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  • Carol says:

    Dear Value City,

    In May 2021, we visited your store located at: 2070 Miamisburg – Centerville Rd. Miamisburg, Ohio 45459. We were met by the sales consultant Ben Zugelder. We were considering (6) six of the Newcastle chairs costing $149.00, each. On June 3, 2021, I spoke with Mr. Zugelder by phone, and informed that my family would be coming in to the store on June 5., 2021, to purchase for (6) six Newcastle chairs. Mr. Zugelder, informed me that the chairs the (6) six chairs would be available for pick up anytime during the week of June 7, 2021.
    On June 5, 2021, my family went to the store and ask for Ben Zugelder, and informed him that they were there to purchase the (6) six Newcastle chairs. Mr. Zugelder informed them that they could only have (4) four of the Newcastle and they would have to wait until October 2021, for the remaining (2) two chairs. Mr. Zugelder did not inform my family that the chairs have been reduced from $149.00 to 99.00, dollars each. My family paid $1,117.93, dollars, for the (6) six Newcastle chairs (which included the protection plan). Before leaving the store my family decided to go and look at the chairs, when they realized that each chairs had been reduced from $149.00 to $99.00, dollars each. My family went back to the cashier (caucasian female) and informed her that of the price reduction the cashier refused to make the price reduction. Mr. Zugelder came to the cashier area and my family informed him of the price reduction, Mr. Zugelder left the cashier area and did not return to the cashier area. The cashier continued to make numerous excuses of why my family could not receive the discounted price of the chairs. After so many excuses from the cashier, my family decided to cancel the purchase of the chairs.
    Looking this situation, it raises concerns of Fraud and Discrimination. Currently my account has not been credited of the amount of $ 1,117.93. If that amount has not been credited to my account by June 8, 2021, I will bring Value City Furniture store up on charges of Fraud and Discrimination.

    Please Advise,

    Carol L. Davis

  • Lynne says:

    I ordered furniture in February. It’s now April I still haven’t received my furniture. They keep calling with a new extended date.

  • Julie says:

    I purchased a couch and ottoman in June of 2020. It was delivered and day one the couch was broken. I called value city in Mishawaka Indiana and was told they would send out someone to fix it. Someone fixed it and then in March 2021 it broke again! This time when I called I had to wait three weeks for a person to come out. The man that came out wouldn’t repair. He said he would have to talk to manager about maybe getting a new couch because the break was in the back of the couch. He said the manager would call me the next day at noon. Four days later I call and talk to a person who proceeds to tell me that they can not repair because I had someone else repair it the first time! When I told them that wasn’t the case, she put me on hold for about 5 mins before coming back to the phone to say they would send someone out to look at it next week…. I said Someone came out on April 2nd to “look at it”! When I asked if it could be replace since this is the second break in a less then 1 year old couch. I was told someone would have to call me back. I am so frustrated. This couch has never been comfortable and with the second break in 10 months time I will never give this company my money again for any future purchases.

  • L. Rogers says:

    Today I have spent hours with lying customer service. I called about a bedroom set that was purchased last week. When I say unprofessional and more!!! I am looking for Jay Schottenspein, Jonathan or whomever is in charge of this foolishness because I have called corporate office and everywhere I turn it’s lie after lie. My child is diabetic and we have been waiting 2 months for a set. Supposedly ready for delivery. VCF will never get a dime out of my pocket or any of my many family and friends.

  • Tiarra Franks says:

    Omg, I thought it was just me having the worst service in the world from Value City furniture they will never ever have to worry about me giving them my business ever once this nightmare of experience is over. It’s so funny how they will take your money for products you don’t have but play games to get your money back for a refund.

  • LaShea Bird says:

    Purchased furniture over 2 months ago still nothing has been delivered.. they called and said the furniture will not be in until the end of July .. I called the manager at the Mishawaka location & he didn’t even offer me a $20 gift card for my inconvenience and I sold my old furniture so now I have to go over 3 months without any living room furniture.. I just requested a refund & I really didn’t want to but this is ridiculous.

  • Ashli Simpson says:

    These people are true jews!!!

  • Tiffany says:

    called Into North Olmsted, Ohio location on 3/4/2020 female answered. Asked her if there where any dressers in clearance. She said yes. She said she would would put me in touch with someone on the sales floor to help me. Which she did, she was very nice. Male named KYLE picked up. I asked was there any dressers in clearance he said no. Strange after female just said there are. I said there are none? He asked if I lived close. Thinking why does this matter. I said no I am not that far. He proceeds to ask someone in the background if there are dressers in clearance and they say yes, I can hear them. Then he says yes there are. I said ok, do you happen to know which ones? No I don’t. Can you look? No I can’t. Tone really dry, really rude. I am completely lost as to why this man is being so rude. I can pick up the rudeness it is no point in continuing this phone call because it is very clear he doesn’t want to help or he is just lazy. I asked him again what his name was just to be clear. He lies and and says his name is Tommy. I think he knows how rude he is and he knows I asking his name for a reason. Now I have another complaint. I said I could have sworn you said your name is Kyle, so now your name is Tommy? He said yes. Is there anything else I can help you with? I said you haven’t been any help actually. He laughs and hangs up in my face. As a customer and a card holder this is totally unacceptable. This is one the rudest encounters I have ever had when attempting to make a purchase. I called back and the same lady answered. I told her what happened and she apologized for what happened and said she would forward my information to a manager named Damien. I haven’t got a phone call yet, but this bothered me so bad I called customer service to complain and now I am sending this email. I will also be leaving a review about this experience it was that bad. I will not be making any purchases any time soon.

  • Lacy Kirkland says:

    Ordered Sleeper Sofa 11/26/19
    Original pick up date 12/24/19- got delayed until 1/4/20
    Went to pick up 1/4/20 and only received HALF of the couch plus a mattress. The sleeper section was not delivered to the West Broad location in Richmond VA.
    New pick up date for other half of couch- 1/28/20.
    1/27/20 was called and other half of the couch was yet again delayed to 2/19/20.
    Emailed a complaint to VCF 1/27/20. Received an auto reply stating someone would contact me within 24 hours. Today is 2/10/20 and I still have not been contacted.

    Disgusted is an UNDERSTATEMENT!!! Horrible customer service! I will be blasting this over every social media account I have. Including BBB.

  • Mrs Gina says:

    I purchased a recliner chair and bought the extended warranty. However you think since I was getting reimbursed that they would want me to come pick out another one. No Jamie Deibler was inconsiderate telling me he wasn’t staffed to take back my damaged one and he was closing in 2 hours so he may not be able to help me. Not to mention 3 times I was out on hold. I’m going to report thus to the business bureau. Poor customer service !!!!

  • Dissatisfied says:

    Ordered two Nantucket Chairs at the Canton, OH store. I paid to have them assembled. Went to pick them up and chairs were still in the box. Dealt with people that had a “don’t give a darn” attitude. Your store will never be my furniture store! This is the last time I’ll ever buy anything from your company.

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