Where is US Cellular Corporate office Headquarters

US Cellular Headquarters Address and Contact

  • Address: 8410 W Bryn Mawr Ave, Chicago, IL 60631, USA
  • Phone Number: +1 773-399-8900
  • Fax Number: (312) 399-8936
  • Email: N/A
  • Number of Employees: 6700
  • Established: 1983
  • Founder: LeRoy Carlson
  • Key People: Kenneth R. Meyers

US Cellular Headquarters Location & Directions

US Cellular Headquarters Executive Team

Name

Title

Kenneth R. Meyers

President, CEO & Director

Steven T. Campbell

Executive VP of Finance, CFO, Treasurer & Director

Jay M. Ellison

Executive VP & COO

About US Cellular, History and Headquarters Information

History

Us Cellular was founded in the year 1983. The company has been operational for 36 years now. The company was a subsidiary of the Telephone and Data Systems or commonly known as TDS. In the year 1998, the company launched its first e-commerce website. Then in the year 2003, the company owned the rights to the stadium for baseball, which were used to Chicago White Sox. The average revenue generated by the company in the third quarter of 2007 per user was more than $52.

In the year 2008, the company launched its 3G mobile services to its customers, the next year, it also started its broadband services as well. In the year 2011, the company was responsible for launching the first Windows Phone 7 device in the USA, known as at the HTC 7 Pro. By the year 2012, the company planned to sell its various cellular markets to Sprint Nextel. The next couple of years, the company continued to halt numerous of its online services. As of the year 2016, Google collaborated with US Cellular to launch the Google Project Fi program - along with companies like Sprint Corporation and T-Mobile US. The headquarters of the company is based in 8410 West Bryn Mawr Avenue. The name of the place is Chicago, while the name of the state is Illinois, USA. The pin code of the area is 60631-3486.

About

US Cellular is a telecommunication company based in America that focuses on providing various services related to wireless and cellular networks to its customers and clients. The company serves almost about 5 million customers in the USA, across 426 markets and in 23 states as well. As of the year 215, the total revenue generated by the company is more than $4 billion. Also, as of the year 2018, the number of employees working at the company is more than 10,300.

Services

The primary services provided by the company include allowing customers and clients to enjoy and experience the best wireless and cellular connectivity. The company offers cellular phones to its customers, various mobile network plans, support services for businesses, prepaid plans, family plans, 3G and 4G LTE services, etcetera. The company also provides internet and broadband services too.

US Cellular Headquarters Photos

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  • Robert Miller says:

    I watched the episode of under cover boss. How he was going to improve the service for its customers.
    There was a time that us cellular was a very good company as far as signal in rural areas. But now if you are not in a big city or traveling down an interstate highway signal is bad to no service. what’s going on are you going to invest in more tower leases or or not. Or are you going to let your customer go to other carriers?

     
  • Deborah Schultz says:

    I want to know how your protecting your customers. I’m receiving 6/8 spam phone calls a day. It used to be over 20 a day but I now have hundreds of blocked numbers. I have to keep my phone on silent so it doesn’t interrupt my life.

    Now I’m getting porn text messages. This is getting ridiculous. I do not sign up on strange web sites. I’m very careful where I browse. I shouldn’t have to change my phone number to get piece.

    What are you doing to protect your customers from these digital attacks?

     
  • william D cummins says:

    Someone from corporate PLEASE, call me. ASAP. William Cummins 4052202501

     
  • william D cummins says:

    Us cellular sucks, and I’m a customer? Thanks for leaving me with a new phone doesn’t work right, I’m done getting screwed by us cellular.

     
  • Wilmalee Mitchell says:

    I will go back to US Cellular store at Valley View in Roanoke,Va. Those guys definitely know what they are doing. Highly recommend that store.

     
  • Wilmalee Mit6 says:

    The US Cellular store at 7000 Peters Creek Road, Roanoke, Va needs to be out of business. They are a bunch of rip off people there. They sell you a phone then you go with a plan that should have internet for your labtop. You call them back say sorry we only set phone up. They didn’t do a good job on that. Can’t recommend them to anyone. Never go back to that one again. Took them 3 hours to set my phone up. They don’t know what they are doing.

     
  • A says:

    This phone company is the worst. I am being charged international calls that I did not make. They did not help me. They stated I had to pay it. And on top of that my bill is always high. Every month is a different amount. Costumer service is rude and don’t care to help. I will be switching.

     
  • Frustrated ex- customer says:

    Horrible company, overcharged me for 2 years, admitted to it, now that I left the company for a better option they will no longer refund me the money they admitted they owed me. They said if I go back they will refund me but since I left they won’t pay me.

     
  • Ron Bower says:

    Sent an elderly customer of mine to your store in south Springfield mo treated terrible & this the second time! We have been a customer for almost 20 years. What is wrong with your store?

     
  • Nancy says:

    I think it’s a rip off when you update your plan and are not told you now have to pay for hot spots some of us are barely making it I can’t afford cable or internet so I was using my hot spot for tv now I don’t even have that tiny comfort hell you don’t even get a home charger just the wire and have to buy the wall plug in

     
  • mrs vivian allen says:

    u s celluar company is scam they take advance of elder people was former customer and each month my service plan payment change from prepaid to postpaid then they scam me out of more money by charging more money for equipments charge me them. now they just disconnect my cell service cause refuse to give them anymore money.

     
  • Allen Gathings says:

    Have bill problem lied to twice about final bill pay very unhappy was with you two years wichita falls texas store

     
  • Gypsy McHugh says:

    Been w/ US cell for almost a year
    Have $25 on account with them
    Credit card was compromised & cancelled
    2 day before my cell pay date
    I called in and asked for an extension on my pay date to wait the 3-7 business days for my card to come in, THIS WAS GRANTED
    It’s now 2 days later and they’ve cut my service
    Call in…”we can use your $25 and give you 8 days”
    Currently paying $1.83/day…paying $3.12 a day for their mistake…no
    SO they either-
    give the extension they said I had been approved for, keep the $25, save the postage and staff time sending it back, get an additional $45 and keep a customer
    OR
    continue to fail, return the $25, lose the additional funds and a loyal customer and have this garage experience with tragically failing customer service burn across social media
    The ball is in US Cells court

     
  • Gloria Amanda Memora Friedley says:

    This has been a long “adventure” with US Cellular. My grandmother and mother both passed away last year. My mother in September and she was the person who made the payments on the account. My mom, brother and myself all had phone lines on the account. After going into the store to be told to call customer service with the death certificates, they would send me back to the store. This happened multiple times. I finally went to another store and the lady gladly took the death certificates for me and called customer service. All I wanted to do this whole time is pay off the account so I could keep two of the phone numbers associated with the account. They would not take my money because I was not on account this whole time. The lady called customer service, did everything she could, set up payment plans for ME to pay off the balance on the account so I could keep my number. This was 12/29/20. I missed one payment and have proof of payments after this on the account. I contacted them and told them I would miss one payment. No problem. Until today, 2/19/21. The phone number I have been paying for to keep was given to someone else. I have one payment left. I called the financial services office. Talked to 3 different people. Found out I had 60 days to pay in full to keep number. No problem, the lasy payment was within those 60 days. The guy put me on hold again only to come back and say I had no authorization to make payments on the account and they couldn’t help me. I said I want a refund then. I was informed I would have to contact my financial institution and tell them I did not authorize those the previous payments. I in turn said so I have to lie because clearly I did authorize them. I am at a complete loss as to why they would take all my info with the death certificates, set up payment plans under the fact that I keep two of the three numbers, take my money knowing both people on account passed, then tell me I wasn’t authorized. Own up to your mess up!!!!

     
  • george says:

    i think you should drop the “fair” from your advertising. there is nothing fair for longtime customers. i have been a customer for over 14 years, and the best deal i can get, is $300 off a $1200 phone. i have 4 lines and 4 older phones and i can’t afford to replace them all.

     
    • Deborah says:

      I agree with you on that. The existing customers never get any deals. We’re the ones that are keeping them in business! They could appreciate our business a little as much as we pay..

       
  • Robin says:

    you have someone working for you in the Dalles, Oregon that has totally jammed my new iPhone 11 Pro plus he knows what my password was supposed to be and he put in some old thing about eight years ago that I have no idea what the password was. he wanted all of my passwords and I can see he was coordinating my phone and my iPad but how do I know he’s not getting into my account now with all my passwords? I guess I have to change all my passwords but I can’t even get into my new phone because he put an old email address that I don’t use any longer and I don’t remember the password. I’m very upset over this!!!!?

     
  • Paul Landry says:

    I like US Cellular service in of itself. As far as customer service, honesty, and performance go, I rank it Zero stars. The Peterborough, NH store has a manager who thinks she’s 5 sizes bigger than her britches and should not be managing stores. She will lie, cheat, and tell you anything she thinks you have to hear to make you sign on the dotted line. She has extremely bad people skills and seems to think everyone “owes” her respect. I’m over 60, she hasn’t learned you earn respect. I have had terrible experiences at this store that resulted in me contacting corporate.

    Corporate hinted this person did not have many more chances in “behind the scenes discussions” and directed me to someone who did help me fix my completely $ucked up account. Be careful before you sign anything, an error in your billing making you 1 cent late will cost you $45 a line to reconnect, and will start the domino effect. Record the conversation on your phone while you are getting pitched. Watch your first bill after any change to your account. Chances are better than 70% that you were lied to, and the amount due will surprise you. Talk to any other US cellular customer in a store and learn your lessons first. From what I understand, this applies only to the NH stores. I have personally only had problems at Peterborough, and Manchester. I don’t want to say they are all bad.

     
  • Todd C Myers says:

    Have had a bad experience with your company with a bad experience with the s 10 phone deleting 75% of contacts having gone to your store in Knoxville Ia and being told it’s my problem and I need to go to Samsung that being said I’llI have to honor my contract but in future will not do business with your company after 30 years I’m very disappointed Todd C Myers

     
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