Where is US Cellular Corporate office Headquarters

US Cellular Headquarters Address and Contact

US Cellular Headquarters Location & Directions

US Cellular Headquarters Executive Team



Kenneth R. Meyers

President, CEO & Director

Steven T. Campbell

Executive VP of Finance, CFO, Treasurer & Director

Jay M. Ellison

Executive VP & COO

About US Cellular, History and Headquarters Information


Us Cellular was founded in the year 1983. The company has been operational for 36 years now. The company was a subsidiary of the Telephone and Data Systems or commonly known as TDS. In the year 1998, the company launched its first e-commerce website. Then in the year 2003, the company owned the rights to the stadium for baseball, which were used to Chicago White Sox. The average revenue generated by the company in the third quarter of 2007 per user was more than $52.

In the year 2008, the company launched its 3G mobile services to its customers, the next year, it also started its broadband services as well. In the year 2011, the company was responsible for launching the first Windows Phone 7 device in the USA, known as at the HTC 7 Pro. By the year 2012, the company planned to sell its various cellular markets to Sprint Nextel. The next couple of years, the company continued to halt numerous of its online services. As of the year 2016, Google collaborated with US Cellular to launch the Google Project Fi program – along with companies like Sprint Corporation and T-Mobile US. The headquarters of the company is based in 8410 West Bryn Mawr Avenue. The name of the place is Chicago, while the name of the state is Illinois, USA. The pin code of the area is 60631-3486.


US Cellular is a telecommunication company based in America that focuses on providing various services related to wireless and cellular networks to its customers and clients. The company serves almost about 5 million customers in the USA, across 426 markets and in 23 states as well. As of the year 215, the total revenue generated by the company is more than $4 billion. Also, as of the year 2018, the number of employees working at the company is more than 10,300.


The primary services provided by the company include allowing customers and clients to enjoy and experience the best wireless and cellular connectivity. The company offers cellular phones to its customers, various mobile network plans, support services for businesses, prepaid plans, family plans, 3G and 4G LTE services, etcetera. The company also provides internet and broadband services too.

US Cellular Headquarters Photos

  • Timothy Spautz says:

    Yes I have a complaint it’s about the upgrades that I’ve never had an upgrade that was less than $200 for two phones and that’s supposed to be a free upgrade $200 to me is not free anyway I got charged $148 for items that I did not need did not ask for nothing and now your camdenton store will not take it back and I have a boxed up and everything and I’m pretty upset about this and I’m thinking about changing companies so if you could please get back to me soon as possible my app phone number is 573-375-1560 if you could get back to me that would be wonderful

  • Nick says:

    You guys overcharged me $60 a month for over 10 months. I asked you if there is any. Way, you can put that money on my bill so we could make everything even and I would stay as AA customer of yours and they refused. I have asked multiple times about the money. You guys have broken your contract. I have let people know that. I will file small claims. Actions asking for all my money back. I’m sick and tired of this impossible to try to find your guys’ information. When nobody will give it to you very unprofessional people that answer the phone

  • Waugh says:

    Call the corporate office left my name and number but I know no no one‘s gonna get back with me because the US cellular needs to be out of business. They are a bunch of lies and rude people. This phone company is the worst service anyone can have every time you call the customer service. They are rude. Don’t care to help out in the payment arrangement they always Stated I have to pay and act like they can’t give you another payment extension and on top of it. My bill is always high and a different amount every month.

  • C.jones says:

    Please provide me with the address to send billing error notice

  • Maggie Bobbitt says:

    I received a letter that I think says that I was approved for a phone. Can you please give me more information?

  • Liz Zahm says:

    Why is it when you call the home office, you have to leave a message and they are only there on the second and fourth weeks and only one day in those weeks. Why is there no person to talk to this is why the world is in trouble, no human contact any more it all machines. Also your Store were I bought the phone from lied right to my face, not once but twice that I have now found out. Also messed up my phone and, then I had to call your support number and I want to give a big Thank You to Steve that helped me with my phone. Will never go to that store again they are LIARS and THIEVES. So I have had to put it on here because there is no one but a machine to talk to at the Home Office. SAD!!!!!

  • Shantrese Skidmore says:

    So my phone was recently stolen and I went to this location to try to get them to transfer my number to an old phone that I had that is not a US Cellular SIMs card but it’s still compatible with their Network the first day I went a lady by the name of tiara was going to transfer my number the account is in my name but the account holder in pin are different I know the account holder and the pin I know that information she was willing to transfer my number but told me that I needed to go to Metro PCS and get my sims card unlocked before she could transfer my service which was incorrect information because being I had already had a US Cellular SIMs card they could have gave me a demo Sims and I could have been on my way I called customer service and have suspended my service with the US Cellular and in return I will get a full credited refund I will take my business elsewhere and for future references I would not have been able to suspend that service if I was not the original account holder I have also filed a complaint with the corporate office with the 2.8 percentage of customers down that you are losing you would think you would have a little more polite friendly customer service and as a manager Matt’s you have a very smart mouth and I would never have cussed at you had you have not had a smart-mouth you are rude you insinuated that I was trying to add a line to somebody else’s account and the account was not mine customer service was able to find my accounts with my name on it and my friend’s name and password but I was the sole account holder maybe you should teach your tech support and your self to dig a little deeper and go that extra mile to achieve that wonderful customer service like other stores

  • Stacey says:

    I was on my mom’s account for a few months when I had trouble paying my bill. I got a new phone, she removed me from the account, you dropped my service. Went in and had the manager help me out, got my phone back into the prepaid service. I went home and paid my bill. Now its back onto her account and she is being charged. And no one seems to be able to get it back to prepaid as it was last month and prior to the months it was before my mom’s help. Ridiculous that this should be happening, even more that you are charging us both for my line that was already removed.

  • Rick H says:

    To USCellular, Recently i left Us Cellular after 18 years of continual service.For personal reasons,my wife and I decided to change are carrier.My account was auto pay all those years and never had aproblem with my service.My complaint is,i purchased a cheap flip phone,your TCL and i was having trouble with people having trouble hearing me.I had the phone for seven days,and returned good as new.They took my phone and gave me a receipt for a full refund and it is now going on three weks and i have not received a credit on my bank card.

  • Tia says:

    I just wanted to let you know as a worker in a franchise building. My upper management will not listen to my available times. Trys to have me to manger jobs without me being a Manger. My store has coivd but me and they won’t send anyone to help me run the store. I’m always stuck by myself on Mondays and Fridays cause something happens and no one can work. I’m not sure what to do anymore. I feel helpless and shit on. I’m not sure if it’s just my management team or if this is how you really run your business. My store is or124. If you don’t run business like this you might want to check in with your franchise stores in Oregon.

  • Robert Miller says:

    I watched the episode of under cover boss. How he was going to improve the service for its customers.
    There was a time that us cellular was a very good company as far as signal in rural areas. But now if you are not in a big city or traveling down an interstate highway signal is bad to no service. what’s going on are you going to invest in more tower leases or or not. Or are you going to let your customer go to other carriers?

  • Deborah Schultz says:

    I want to know how your protecting your customers. I’m receiving 6/8 spam phone calls a day. It used to be over 20 a day but I now have hundreds of blocked numbers. I have to keep my phone on silent so it doesn’t interrupt my life.

    Now I’m getting porn text messages. This is getting ridiculous. I do not sign up on strange web sites. I’m very careful where I browse. I shouldn’t have to change my phone number to get piece.

    What are you doing to protect your customers from these digital attacks?

  • william D cummins says:

    Someone from corporate PLEASE, call me. ASAP. William Cummins 4052202501

  • william D cummins says:

    Us cellular sucks, and I’m a customer? Thanks for leaving me with a new phone doesn’t work right, I’m done getting screwed by us cellular.

  • Wilmalee Mitchell says:

    I will go back to US Cellular store at Valley View in Roanoke,Va. Those guys definitely know what they are doing. Highly recommend that store.

  • Wilmalee Mit6 says:

    The US Cellular store at 7000 Peters Creek Road, Roanoke, Va needs to be out of business. They are a bunch of rip off people there. They sell you a phone then you go with a plan that should have internet for your labtop. You call them back say sorry we only set phone up. They didn’t do a good job on that. Can’t recommend them to anyone. Never go back to that one again. Took them 3 hours to set my phone up. They don’t know what they are doing.

  • A says:

    This phone company is the worst. I am being charged international calls that I did not make. They did not help me. They stated I had to pay it. And on top of that my bill is always high. Every month is a different amount. Costumer service is rude and don’t care to help. I will be switching.

  • Frustrated ex- customer says:

    Horrible company, overcharged me for 2 years, admitted to it, now that I left the company for a better option they will no longer refund me the money they admitted they owed me. They said if I go back they will refund me but since I left they won’t pay me.

  • Ron Bower says:

    Sent an elderly customer of mine to your store in south Springfield mo treated terrible & this the second time! We have been a customer for almost 20 years. What is wrong with your store?

  • Nancy says:

    I think it’s a rip off when you update your plan and are not told you now have to pay for hot spots some of us are barely making it I can’t afford cable or internet so I was using my hot spot for tv now I don’t even have that tiny comfort hell you don’t even get a home charger just the wire and have to buy the wall plug in

  • mrs vivian allen says:

    u s celluar company is scam they take advance of elder people was former customer and each month my service plan payment change from prepaid to postpaid then they scam me out of more money by charging more money for equipments charge me them. now they just disconnect my cell service cause refuse to give them anymore money.

  • Allen Gathings says:

    Have bill problem lied to twice about final bill pay very unhappy was with you two years wichita falls texas store

  • Gypsy McHugh says:

    Been w/ US cell for almost a year
    Have $25 on account with them
    Credit card was compromised & cancelled
    2 day before my cell pay date
    I called in and asked for an extension on my pay date to wait the 3-7 business days for my card to come in, THIS WAS GRANTED
    It’s now 2 days later and they’ve cut my service
    Call in…”we can use your $25 and give you 8 days”
    Currently paying $1.83/day…paying $3.12 a day for their mistake…no
    SO they either-
    give the extension they said I had been approved for, keep the $25, save the postage and staff time sending it back, get an additional $45 and keep a customer
    continue to fail, return the $25, lose the additional funds and a loyal customer and have this garage experience with tragically failing customer service burn across social media
    The ball is in US Cells court

  • Gloria Amanda Memora Friedley says:

    This has been a long “adventure” with US Cellular. My grandmother and mother both passed away last year. My mother in September and she was the person who made the payments on the account. My mom, brother and myself all had phone lines on the account. After going into the store to be told to call customer service with the death certificates, they would send me back to the store. This happened multiple times. I finally went to another store and the lady gladly took the death certificates for me and called customer service. All I wanted to do this whole time is pay off the account so I could keep two of the phone numbers associated with the account. They would not take my money because I was not on account this whole time. The lady called customer service, did everything she could, set up payment plans for ME to pay off the balance on the account so I could keep my number. This was 12/29/20. I missed one payment and have proof of payments after this on the account. I contacted them and told them I would miss one payment. No problem. Until today, 2/19/21. The phone number I have been paying for to keep was given to someone else. I have one payment left. I called the financial services office. Talked to 3 different people. Found out I had 60 days to pay in full to keep number. No problem, the lasy payment was within those 60 days. The guy put me on hold again only to come back and say I had no authorization to make payments on the account and they couldn’t help me. I said I want a refund then. I was informed I would have to contact my financial institution and tell them I did not authorize those the previous payments. I in turn said so I have to lie because clearly I did authorize them. I am at a complete loss as to why they would take all my info with the death certificates, set up payment plans under the fact that I keep two of the three numbers, take my money knowing both people on account passed, then tell me I wasn’t authorized. Own up to your mess up!!!!

  • george says:

    i think you should drop the “fair” from your advertising. there is nothing fair for longtime customers. i have been a customer for over 14 years, and the best deal i can get, is $300 off a $1200 phone. i have 4 lines and 4 older phones and i can’t afford to replace them all.

    • Deborah says:

      I agree with you on that. The existing customers never get any deals. We’re the ones that are keeping them in business! They could appreciate our business a little as much as we pay..

  • Robin says:

    you have someone working for you in the Dalles, Oregon that has totally jammed my new iPhone 11 Pro plus he knows what my password was supposed to be and he put in some old thing about eight years ago that I have no idea what the password was. he wanted all of my passwords and I can see he was coordinating my phone and my iPad but how do I know he’s not getting into my account now with all my passwords? I guess I have to change all my passwords but I can’t even get into my new phone because he put an old email address that I don’t use any longer and I don’t remember the password. I’m very upset over this!!!!?

  • Paul Landry says:

    I like US Cellular service in of itself. As far as customer service, honesty, and performance go, I rank it Zero stars. The Peterborough, NH store has a manager who thinks she’s 5 sizes bigger than her britches and should not be managing stores. She will lie, cheat, and tell you anything she thinks you have to hear to make you sign on the dotted line. She has extremely bad people skills and seems to think everyone “owes” her respect. I’m over 60, she hasn’t learned you earn respect. I have had terrible experiences at this store that resulted in me contacting corporate.

    Corporate hinted this person did not have many more chances in “behind the scenes discussions” and directed me to someone who did help me fix my completely $ucked up account. Be careful before you sign anything, an error in your billing making you 1 cent late will cost you $45 a line to reconnect, and will start the domino effect. Record the conversation on your phone while you are getting pitched. Watch your first bill after any change to your account. Chances are better than 70% that you were lied to, and the amount due will surprise you. Talk to any other US cellular customer in a store and learn your lessons first. From what I understand, this applies only to the NH stores. I have personally only had problems at Peterborough, and Manchester. I don’t want to say they are all bad.

  • Todd C Myers says:

    Have had a bad experience with your company with a bad experience with the s 10 phone deleting 75% of contacts having gone to your store in Knoxville Ia and being told it’s my problem and I need to go to Samsung that being said I’llI have to honor my contract but in future will not do business with your company after 30 years I’m very disappointed Todd C Myers

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