Where Is Under Armour Corporate Office Headquarters

I have had the WORSE experience with UA since 5/27/2022 when I sent back a UA Storm Daytona HZ, that I purchased for my husband for Father’s Day order# US-12600242. I request an exchange for size and US-196-4405-EX on 6/3/22 which UA Acknowledge that they received it. I have called SEVERAL TIMES spoke with 6/27/22 Anthony Yaganon after almost a month pass of UA receiving the item back. Called on 7/10/22 spoke with Antoine after no response or item received after the first called and I asked for a manager and Antoine stated that someone would contact me because it looks like the item was reshipped and then cancel. Again, no response/no item. Called again on 7/29/22 spoke with Lester P. whom I explain that, I want a manager because at this point; I’m beyond frustrated. Lester, wanted to help and stating no manager available and I can take care of this. Also, I expressed the concern that, I DO NOT want to have this call again and to overnight my item for compensation purposes; after all this back and forward. Lord and behold, no item/no response. So, I make another call on 8/3/22 which we are now into 3 months of no refund, no item, and no responses after all this calling. Yet, UA have their item back and my $90.00. While on the call 8/3/22 I was speaking with a young lady (did not remember the name). I informed her as clear as I can be with all this unacceptable, unprofessional and non empathetic situation with UA. I asked again for a manager and that, I DO NOT want to hear, non are available. She put me on hold and came back stated that she is waiting for them to pick. Yet, she proceeded to tell me that she see the item was shipped. I asked what’s the tracking number. She’s fumbling and stated I have to check another system manually and then the phone goes dead…she hung up on me. Now, I’m on fire and my pressure is on 100 because all I ask is what’s the tracking number and I’ve been more than patient; more than nice. So, once again for the 5th or 6th time, I call back. Hmmmmm, now I get Nathan. I explain I was just hung up on, my level of frustration and I need a manager as well as some resolution TADAY NOT TODAY!!! Nathan, claims he’s get a manager and what he do instead; is hung up on me! As you can see as of this day 8/4/22 at 12:40pm I have no refund, no item, no respect, and no compassion from UA. I have ZERO TOLERANCE for UA. In my eyes they have stole from me because I purchased and paid for an item which I returned for size only and I have ALL RECEIPTS that I can post but I’m going to save them for my attorney and my he can get they attention because I am beyond done with this company and I hope this reach all social media platforms because this is not right. I’m a consumer who did not wrong or out of respect but at this point UA left me no choice. Also, I tired to call the corporate office at 410-454-6428 and the number is out of service. I guess UA is making money hand over fist off consumers who are still trying to survive doing these two of a pandemic and don’t give one dime / penny about the consumer just long as they can keep moving on as business as usual. I know customers are not always right but someone please tell me we’re I’m wrong.

I want to let you know that I purchased a pair of shoes from your company Boys’ Grade School UA X Level Scramjet 2 Running Shoes. which arrived with the security tag, I called they ask that I mail them back and would get other sent. It took me over a month due to the trouble of having to wrap them up and drop of at fed-X. I finally got them returned and later received the replacement and when I opened the box the lid to the box was torn off and the box looked like I had purchased something from a used store and…… the shoes had the security tag still attached!!!!! now I have to go thru the trouble of sending back for the 2nd time for the same problem!! What kind of workers do you have working in your warehouse, lazy ones I would say!!!

Our family loves your shoes your tennis shoes. Our entire family loved them we’ve recommended them to friends family for comfort for durability. We are very disappointed with the last pair of shoes my husband got. We have children arrow Twins play hard in their shoes and have never had an issue. However after three months of my Husbands bottom of his soul started coming undone. I have pictures however I can’t send them it does not give me an option. We were so disappointed

UnderArmour has the WORST of all customer services definitely across the entire United States! Gary * Brandy Rokuta of Kaneohe Hawaii

Greetings Under Armour Team

My name is Mahlale Moloi from RSA Freestate Province.

I am contacting you regarding securing a business grant for a manufacturing/production i wish to implement.
We are a footwear design company based in South Africa, the business was established in 2017.The director Mr Mahlale Moloi,a creative and motivated person whose vision is to indroduce a morden African culture of footwear to the world, also improving the living standards both economically and creatively in the society.

I am South African whose vision is to indroduce a fashionable, iconic shoe design that can be endorsed and partner with a major global clothing brand such as Under Armour.

The Under Armour Basketball footwear has been what I can imagine myself being part of, contributing to greatness.

Currently our revenue relies on artistic designs and custom work on existing footwear, we wish to expand our work by manufacturing our locally based products, partner with major sporting brands and engage with national stakeholders.

Over the past years,I have been researching a lot about the endorsements and partnerships, which the company has been having with well-known athletes and music artists.it has a very long time that I have been following the global brand.

The impact that the brand has, on my vision to work even more harder, push boundaries towards being a recognized footwear designer and be part of the footwear movement Under Armour has been.

I wish to be part of this global movement, and with that mentioned above, i would appreciate an response of this letter.Thank you

Yours Sincerely
Mr Mahlale Moloi
FreestateMint Director

Hello i got an email from someone in your Department for a modeling gig, saying that he is the creative director of under armour and i just want to spwak with aomeone who can verify that.

I have purchased many items from Under Armour and have never had a good experience. I will not be purchasing again anytime soon. Under Armour is by far, the most negligent customer service I have ever dealt with. I have been on the phone for 45 minutes, waiting for a call back on another phone for over an hour, the wait time for a “live chat” was 45 minutes. What the hell kind of customer service is this? I am inquiring about an order for back to school for my granddaughter that was denied for whatever reason, I have no idea. I never heard of a company denying an order. I will be convincing my granddaughter to shop elsewhere for her back to school items, sports items and whatever else she might need. This is absolutely an unacceptable way to treat a customer. Perhaps you have gotten too big that you for forget who put you there. Goodbye.