Where is UMR Corporate office Headquarters
Headquarters Address and Contact
- Address: 150 W Wausau Ave, Wausau, WI 54401, United States
- Phone Number:
+1 866 881 0800
- Email:
Click Here
- Number of Employees: 250
- Established: 1983
- Key People: Brian Thompson
Headquarters Location & Directions
Headquarters Executive Team
Name |
Title |
Brian Thompson |
Chief Executive Officer |
Brian Thompson's LinkedIn |
Al Martino |
Vice President |
Anne Docimo |
Chief Medical Officer |
Bill Golden |
Bill Hagan |
President |
Brian Brueckman |
Executive Vice President |
Carissa Rollins |
Chief Information Officer |
Chris McGoldrick |
Chief Growth Officer |
Craig A. Hipp |
Senior Vice President |
Craig Kurtzweil |
National Vice President |
Dirk McMahon |
President and Chief Operating Officer |
About History and Headquarters Information
This is probably the worst third party administer I ever dealt with as a provider. The web support is useless. I’ve spent the last two months trying to register as a UMR provider, despite having everything in place on the United Healthcare end. Web support has said they’d have issues fixed in 24 hours no less than ten different time. United Healthcare can do better than UMR.
As a billing representative provider taking calls from patients about claims, It is vital to remain professional and courteous to patients when they are questioning bills. I feel this is the worst customer/claims area to contact! 5 different transfers in order to speak to a claim rep. Only to be told claim is in review again w/high dollar unit (which you can not be transferred or speak to someone about your claim!) still in review. Ask for supervisor go to voicemail call drops no voicemail! AGAIN! HORRIBLE CUSTOMER SERVICE call reference 230906-000-15123 PLEASE WORK ON PROCEDURES FOR CUSTOMER SERVICE AND CLAIM REVIEW!!
Have been having trouble logging in for months. I.T. have not been able to solve the problem. Promised to get back to me a number of times. Nothing!!!! I even called today and left number. Nothing…..! How am I suppose to view statements? Beyond frustrated with log in……….
Please have a medical claims manager contact us at 715-261-1971. We are a commercial provider and work with UMR.