Where is UGG Corporate office Headquarters

Headquarters Address and Contact

logo

Headquarters Location & Directions

Headquarters Executive Team

Name

Title

Brian Smith

 Founder

About History and Headquarters Information

Headquarters Photos

UGG

Company Resources

  • Kelly says:

    I purchased a robe at the Outlet in Cabazon CA. They were having a problem with the cash register. I put my debit card and then they said that the transaction didn’t go thru so I reinserted the same card and they said it went through but couldn’t provide me with a receipt because the register was off line. Malia Harvey, the Assistant manager was helping me. We waited around 20 minutes and still nothing so she wrote her name and 3 on a sticky note and I provided her with my email. She said she was going to email me the receipt. This was on 12/18/23. I then checked my bank account and saw that they actually charged me twice. I called the store many time with no answer until 2 weeks later she actually picked up. She remembered the transaction and said that she would refund the second charge. She has ghosted me!
    I keep sending her emails and I get no response.
    I would like this matter resolved asap. How many other transactions were duplicated and the consumer is unaware????

  • Tarice Patton says:

    Hi there. I wanted to give you a little feedback. I purchased a new clog. It has a white sole. No fur in lining. I loved them. I had noticed that the soul sticks when I walk. I’d trip a little thought it was me. Loved them anyway. Well. Tuesday evening I was walking swiftly across a floor in a local building. The shoe soul grabbed. I flew in the air and broke my arm. I had tripped outside earlier that day. I felt like an idiot but the more I thought about it I realize it could have been the material of the sole because I’ve never experienced this before. I love my original boots but I dont think I’d recommend the new soled shoes

  • Tarice Patton says:

    Hi there. I wanted to give you a little feedback. I purchased a new clog. It has a white sole. No fur in lining. I loved them. I had noticed that the soul sticks when I walk. I’d trip a little thought it was me. Loved them anyway. Well. Tuesday evening I was walking swiftly across a floor in a local building. The shoe soul grabbed. I flew in the air and broke my arm. I had tripped outside earlier that day. I felt like an idiot but the more I thought about it I realize it could have been the material of the sole because I’ve never experienced this before. I love my original boots but I dont think I’d recommend the new soled shoes

  • Tiffani King says:

    I am looking for a couple gray and a couple cream Dawson Christmas stockings with Pom poms? Do you by any chance have any of these in a stock room at the factory?

  • Tammy Williams says:

    Horriable customer service!!! I ordered in October. Several emails sent to me regarding status of shipment saying they were being shipped then a follow up email delaying delivery time exceeding Christmas. My most recent email was … order cancelled!!! I have asked to speak with a supervisor five times and to no avail. Filing a compliant with better business bureau.

  • A. R. says:

    Just finished browsing the Ugg site and noticed that you’re using British pounds sign next to the prices. I’m very familiar making purchases online and first time I seen it. Why is that?

  • Bianca Pierre says:

    Good afternoon I have this great idea and I would love to discuss with someone or anybody who wants to hear … it will be a great a idea please give me and I’m taking a chance as an ugg lover and I stand with this company a hundred percent!!! Have a blessed and wonderful day

  • Inna says:

    Extremely bad customer service. Honestly, no service at all. Waiting for 3 weeks for the order. No information whatsoever, no human to contact. Tracking is nothing. Ridiculous! It was supposed to be a present, but in reality all frustration. We don’t need that at all. Never see you again UGG. There are so much better retailers on the market with good product and customer service.

  • Lois Dziedzic says:

    UGG discriminates against women with the sizing and style of the boots preventing larger feet from entering the boots with the seam placed where it is. I tried many styles both high and low and can’t get my foot in there. I spoke to different shoe salesman and they have the same complaint. I wanted a pair so badly but the design wouldn’t allow me to wear them. They should look into fixing it.

  • Angie Flores says:

    Was wondering if you replace uggs

  • Seriously upset customer says:

    My son ordered shoes. You canceled his first order without a refund. Then charged him again. I have tried all morning to speak to customer service which obviously does not exist. Do not order from these criminals please.

  • Marissa says:

    Ordered a pair of UGGs for them to come with white spots, markings on the shoe, clumps of black hair and bows that were basically ripped and detaching. I’m a size 10 and they did not even fit as well. I was on the phone for 30 minutes with the representative who wanted me to return the shoes, buy a new pair at full price (I got them 50$ off for Black Friday) and wait for a refund of the difference and the boots to come in after the other pair was received. Absolutely horrific customer service. The quality of these boots have down graded from years back when I used to buy them. Let’s just say if the second pair comes with any DAMAGE I’m returning them and NEVER BUYING UGGS AGAIN. You think they would issue some type of refund, or credit due to the inconvenience but no. I want to personally let the cooperate office know that the customer service their providing is poor. The quality of the shoes is poor and the fact that you send boots out with white spots, indentations, loose fur and just damaged is sickening to me. I also called and talked to a rep who said he couldn’t help me due to the website being down but the second customer service rep could help me so what the hell is wrong with this company?!

  • Zack says:

    I was buying my wife some ugg boots for Christmas. I waited 2 weeks after the said arrival date called and kept getting the answer of wait until Friday and call back its now Saturday and there saying ups didn’t pick it up so they need to issues a refund by sending it to managment and it will take 5 days for them to get back with me. Why did I give you money for you to hold onto it I want a refund so my wife can go buy her boots now. I’m military and I’m just disturbed on how you treat us. I would like answers and a refund now. Please and thank you.

  • >