Where is U-Haul Corporate office Headquarters

U-Haul Headquarters Address and Contact

  • Address: 2727 North Central Avenue, Phoenix, AZ 85004, United States
  • Phone Number: 602-263-6811
  • Fax Number: 602-277-5812
  • Email: info@ubox.com
  • Number of Employees:  18000
  • Established: 1945
  • Founder: Leonard Shoen
  • Key People: Joe Shoen CEO & Chairman

U-Haul Headquarters Location & Directions

U-Haul Headquarters Executive Team



Mr. John Cary Taylor

President and Director

Mr. Robert T. Peterson

Chief Financial Officer

Mr. Thomas Burns

President of Daytona Beach Operations

Mr. Ali Gillentine

President of U-haul Company of Northwestern Ohio

About U-Haul, History and Headquarters Information

            The U Haul is a moving and storage operator. The headquarters is located in Phoenix, Arizona. It rents trucks, trailers and towing devices. The storage unit rented is mainly for self use, business, locker. Apart from this, the company also offers student storages and shipping solutions. It was founded in 1945 by Leonard Shoen. He began the company as a garage. Later expanded it through gas stations.

            U Haul is owned by the AMERCO. The company operates in 3 sections namely moving and storage, property and insurance. Moving and storage includes operations of both AMERCO and U Haul. The property and insurance provides loss adjusting and protection to packages.

            The storage units owned by the company are in the range of 172, 000 square feet with individual storage units ranging from 6 square feet to 1000 square feet.

            U Haul equipments are classified as In - Town and One - way. One - way is used for drop purposes and in - town are used for both pick up and drop.

U-Haul Headquarters Photos

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  • Dana alvarado says:

    I am filing a formal complaint as well as bbb report. Uhaul is a bunch of crooks.

  • Dave Warnock says:

    Had an appointment Saturday morning to get a new seven prong plug for my van’s electrical hook up for hauling my trailer. Drove ten miles for appointment. Got a call 20 minutes later at restaurant across street that the part needed to be ordered. Question: Wouldn’t it have been better to check on the required part BEFORE making the appointment?

  • Lloyd Valdez says:

    Hello Uhaul Customer service,

    8/7/2019 I still have not had a response regarding this frustrating and time consuming issue with not storage unit @ the Alameda location.

    On 8/3 I called customer service and changed storage size to 10X8X9 at the Alameda location the same site just larger storage unit. The next day, I called and changed the drop off location from Milpitas to the Alameda location to follow Uhauls recommendation of turning in truck and having a storage at same location.

    8/4 I arrive at the Alameda location and found out there is no storage available at the Uhaul Moving & Storage@the Alameda 1027 the Alameda San Jose CA. We had the Uhaul agent call transportation to locate a storage to relocate our reservation and truck turn in point. Yet, they could not find any storage space available in all of San Jose CA.

    What also concerned me, is when we called customer service there were no notes on account. No one could locate my (3) contracts/reservations.

    I am very disappointed with the customer service, I received at the Uhaul location, they had a line of 7 people, while other people were on hold. They tried to ring up a shoulder strap tool that was not in inventory (why was it on an end cap…if it is not available). Having two reservations to the Alameda storage location. When Alameda has no storage facility (and has not had for over 4years).

    I need someone to call me as soon as possible at 303 332 6446.

    Original contract was for a one way Uhaul 10ft truck with a tow dolly and one month free storage. It was to be from Littleton, CO to San Jose CA with storage in San Jose.

    Original contract 26416291
    Storage 707028-500146639 5x10x10
    Storage 707028-00108284 10x8x9

    Summary- Promise not kept for storage unit which was the promo in renting Uhaul one way. Wasted 3 hours inline at check-in to find out no storage at @the Alameda. What can be done for the wasted time and no storage unit?

    Lloyd Valdez, MBA
    USA Army Retired

  • Cathy Droz says:

    So proud that U-Haul Headquarters is in my town – Phoenix, Arizona

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