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The Assistant Manager replied to my complaint wanting to “correct” my visit.
I replied;
Mr. McGill,
I appreciate your reply.
My experience was not the forts I’ve either witnessed or been the victim of in your store.
The issues have always been at the register or surrounding the service kiosk by the entrance. I’ve witness mocking of people with canes, laughing and insulting of customers, and participation in these things by persons inside the kiosk.
My race has no bearing on where I stand, when I sit down my products, or how long I tolerate being berated, yet this seems time and time again again to be all that matters to Total Wine employees.
I do not know if the complicity is personal or corporate, but I will no longer be letting myself be targeted.
If you have video of my visit, you will see that I changed registers, but that did not stop the berating, and actually, the cashier next to her, joined her at the end of the registers and participated.
My experience cannot be corrected, but rest assured I will do all I can to prevent anyone else from experiencing it as well.
You probably have witnessed this before, it is well known that anyone over 50 and white, will not be treated well at this store.
No reply is needed, I will from now on be an ex customer of Total Wine.
I see you have not done your homework! I have worn masks in past for other reasons and they are smothering and ineffective! I have studied masks since virus began and read virologists/immunologists studies! Cloth masks are 98 percent ineffective, paper disposable masks are ineffective because of wrinkles and gaps and N95 as name implies are 95 percent effective on virus above .3 microns with corona.06 microns! Wearing masks forces you to breathe your own germs and carbon dioxide causing hypoxia and hypercapnia!Touch leads to cross contamination!
With all the new construction in the east side of Fort Myers (apartments/condos) there is a great need for one of your stores in this area. My nearest store is a 30 mile round trip (traffic is bad) and I love the store, but there is a Walmart liquor store only a 10 mile round trip away from me, so I have started to go there some. I still order online from Total Wine & More if someone lets me know ahead of time that they are going there, but I would buy much more if there was a store closer. There is so much construction in the area that we need one of your stores in this area.
Hi How come you carry everything in your store (Shrewsbury)ma store but Budweiser 12 pack bottles 3 weeks in a row there inventory says they had it but none on shelf but none in store no answers why.I loved the store when they opened not anymore.
Best prices are here!
Best prices and selection anywhere with coupons as an added incentive! The
Total Wine has the best prices and selection in any store. They have coupons that even makes it cheaper than you can imagine!
I would like to contact the individual who would purchase snack products for the stores.
Thank you,
I trust this email finds you well.
My name is Lynden A Johnson, my partner Mr. Roscoe Dames recently won the bid to publish Bahamasair Inflight magazine.
Bahamasair is the national Flag Carrier of the Bahamas:
Passengers 2018: Slightly over one million
Bahamians Flying to Florida: 20%
Our first publication is schedule for October 1st, 2019.
Frequency: each quarter
Copies per quarter: 7,500
Annual Copies: 30,000
As a point of information, hundreds of Bahamians fly to Florida on a weekly basis Miami/ Ft. Lauderdale area.
Can you kindly share your the contact for the Florida region, marketing or Public Relation personnel?
We would love to share our rate sheet and media kit.
Attached is a copy of the publication, from the last publisher.
thanks.
Lynden A Johnson
President
L.Andrew Consultants
#56 Bay Lily Drive
Phone: 676 5056/ 376 1677
Motto “Give your best service today, establish a customer for life