Where Is Total Wine Corporate Office Headquarters

Burlington Total Wine Management,

I am deeply disturbed, disappointed, and appalled by the experience I had at your location on Thursday September 22, 2022. The incident occurred between 9:30a- 10:15a and is captured on video.

I am in Boston area for business and was traveling to the airport to drop off my wife. My business work area is a good ways away and it was terribly raining that day and caused traffic to be hideous. I had to make an emergency restroom visit. I hopped out the car after parking it on the side street in front of Total Wine to visit your restroom. My wife was in the passenger seat and was available to move the car if it was blocking anyone.

I approached the front vestibule door and was immediately blocked by an associate named Tina who was about 5’6-7 and Caucasian. She stated I could park there. I informed her my wife can move the car and asked where is your restroom. She didn’t answer me and said you need to move the car. I replied I really have to use the restroom and my wife can move the car. She blocked me again…I moved passed her leaving the vestibule into the store. And yelled can anyone tell me where the restroom is…thankfully a older Caucasian lady came from behind the restroom and pointed me to the restroom with detail directions.

I exited the store and my car was parked in a parking spot. My wife saw I was visibly upset and asked what happened. I informed her of the incident and she informed me that Tina had exited the store and approached the car while I was inside. Now at this point I feel like I my wife and are were targeted due to our skin color.

There is absolutely no reason a store employee should deny entrance to a store or restroom to a person. There is no available reason as to why a store employee would leave the company property to confront a person about parking in a non obstruction to traffic location. My wife went inside the store and asked why was the reason your employee did all this. Her reply was not sufficient cause it wasn’t true.

I want a response from your management as to why this has happened. My wife has already called corporate. This is an incident that I will be escalating as no one should be treated in the matter I was.

I have been driving 2 1/2 hours each way from McAllen Texas to Corpus Christi to shop at our closest store.
I hear you are building a store here in McAllen 👏. Would you PLEASE tell me anticipated Opening date and physical location?
Thanks
Neil

You have a GOLD MINE waiting for you in Tulsa, Oklahoma.

Can you please open a Total Wine in Tulsa, OK?

Having a nightmare dealing with the Sterling Heights Michigan store . Wine was delivered to the wrong address it was a bday gift . I was never informed that door dash would be delivery my order .

My name is Ardian Mici from Canton, MA.
I went to contact a manager at the Braintree Store on 180 Pond street(?) to promote an Albanian high class Brandy that is made overseas, in Albania and is a greatest brandy (of the spirits family), you would be amazingly happy to try, taste. Quality. And Cost benefits.
Bob, the floor customer advisor/associate was very nice and helpful!
Bob recommended to contact the Procurement Office for bringin in and trying some samples.
Is there a number for me to call?
Can I mail the samples for your company to check by a sporits Lab?
Hiw cam we get this up and going. .? Everyone will be amazed! Give me a chance to send the samples.
Thanks
A. Mici
Tel: 617-850-5110
Email:
Miciardian@gmail.com

I went to Total wine yesterday looking for some honey brandy. Terry one of your workers( very nice lady) tried to help me , but your company didn’t handle it. She said was nice enough to check and see who carries the brandy I was looking for.
Very nice person. You need more people like her.
It was at your heights (studemont) location:

Betty Gogan
bettygogan1@sncglobal.net
713-303-0985

Charles ten bear has been friendly helping us a lot and hopefully he Get a race soon.

I represent a Napa Valley winery (Northern California). Who do I contact to see if you would like to carry the product?

Why are the employees forbidden from wearing football jerseys for Super Bowl in California???

I was so excited when I heard you were going to open a store near The Villages, FL. But I am very disappointed with you level of inventory of Gordon’s gin. In the past few months when I went to purchase your store is out of stock. When I mentioned this to the store personnel I was told they did not do the ordering locally, really. It isn’t a problem so I just go to you competitor which is less the 1/4 mile away and is the same price. But they also sell wine and if I have to go there I also do all my shopping.

I am Philippe de MEILLAC i am the owner of 180 acres of vine in SOUSSAC in GIRONDE in FRANCE and I Will be happy to expert my Wine to you in USA
Please let me Know how I can contact the correct department

My Kindless regards

Number sent me in a loop and I finally go ahold of an agent just to be given a different number for HR that somehow put me in an endless loop of the automated voice and never connected me with a different agent

The Assistant Manager replied to my complaint wanting to “correct” my visit.

I replied;
Mr. McGill,
I appreciate your reply.
My experience was not the forts I’ve either witnessed or been the victim of in your store.
The issues have always been at the register or surrounding the service kiosk by the entrance. I’ve witness mocking of people with canes, laughing and insulting of customers, and participation in these things by persons inside the kiosk.
My race has no bearing on where I stand, when I sit down my products, or how long I tolerate being berated, yet this seems time and time again again to be all that matters to Total Wine employees.
I do not know if the complicity is personal or corporate, but I will no longer be letting myself be targeted.
If you have video of my visit, you will see that I changed registers, but that did not stop the berating, and actually, the cashier next to her, joined her at the end of the registers and participated.
My experience cannot be corrected, but rest assured I will do all I can to prevent anyone else from experiencing it as well.
You probably have witnessed this before, it is well known that anyone over 50 and white, will not be treated well at this store.
No reply is needed, I will from now on be an ex customer of Total Wine.

I see you have not done your homework! I have worn masks in past for other reasons and they are smothering and ineffective! I have studied masks since virus began and read virologists/immunologists studies! Cloth masks are 98 percent ineffective, paper disposable masks are ineffective because of wrinkles and gaps and N95 as name implies are 95 percent effective on virus above .3 microns with corona.06 microns! Wearing masks forces you to breathe your own germs and carbon dioxide causing hypoxia and hypercapnia!Touch leads to cross contamination!

With all the new construction in the east side of Fort Myers (apartments/condos) there is a great need for one of your stores in this area. My nearest store is a 30 mile round trip (traffic is bad) and I love the store, but there is a Walmart liquor store only a 10 mile round trip away from me, so I have started to go there some. I still order online from Total Wine & More if someone lets me know ahead of time that they are going there, but I would buy much more if there was a store closer. There is so much construction in the area that we need one of your stores in this area.

Hi How come you carry everything in your store (Shrewsbury)ma store but Budweiser 12 pack bottles 3 weeks in a row there inventory says they had it but none on shelf but none in store no answers why.I loved the store when they opened not anymore.

Best prices are here!

Best prices and selection anywhere with coupons as an added incentive! The

Total Wine has the best prices and selection in any store. They have coupons that even makes it cheaper than you can imagine!

I would like to contact the individual who would purchase snack products for the stores.
Thank you,

I trust this email finds you well.

My name is Lynden A Johnson, my partner Mr. Roscoe Dames recently won the bid to publish Bahamasair Inflight magazine.

Bahamasair is the national Flag Carrier of the Bahamas:

Passengers 2018: Slightly over one million

Bahamians Flying to Florida: 20%

Our first publication is schedule for October 1st, 2019.

Frequency: each quarter

Copies per quarter: 7,500

Annual Copies: 30,000

As a point of information, hundreds of Bahamians fly to Florida on a weekly basis Miami/ Ft. Lauderdale area.

Can you kindly share your the contact for the Florida region, marketing or Public Relation personnel?

We would love to share our rate sheet and media kit.

Attached is a copy of the publication, from the last publisher.

thanks.

Lynden A Johnson
President
L.Andrew Consultants
#56 Bay Lily Drive
Phone: 676 5056/ 376 1677

Motto “Give your best service today, establish a customer for life