Where is Torchys Tacos Corporate office Headquarters

Torchys Tacos Headquarters Address and Contact

Torchys Tacos
  • Address: 4501 Springdale Road, Austin, TX 78723, United States
  • Phone Number: 512-441-8900
  • Fax Number: 512-441-8901
  • Email: N/A
  • Number of Employees:  1000
  • Established: 2006
  • Founder: Michael Rypka.
  • Key People: Mr. Gerard J. Hart (CEO)

Torchys Tacos Headquarters Location & Directions

Torchys Tacos Headquarters Executive Team

Name

Title

Ms. Rebecca Kubena

Vice President of Finance

Mr. Jason Wald

Vice President of Operations

Mr. Alfonso Angelone

Vice President of Technology

About Torchys Tacos, History and Headquarters Information

Torchy's Tacos was founded in the year 2006. The company has been active for almost 13 years now. The founder of the company was Michael Rypka. The company was started in a mobile trailer, known as Vespa, where the founder of the company used to give out free samples in order to draw in customers to the store. The headquarters of the company is based in 4501 Springdale Road. The name of the place is Austin, while the name of the state is Texas, USA. The pin code is 78723.

Torchy's Tacos is an American restaurant company that focuses on selling various kinds of tacos, to its customers. The company currently operates in about more than 46 locations in the USA. The current CEO of the company is Gerard J Hart. As of the current date, the current number of employees working in the company is more than 1,000.

The primary services provided by the company include allowing customers to have a retail presence in order to experience fas food like tacos, that are produced by the company’s restaurants themselves. The company also sell other types o fast food dishes and recipes along with beverages as well.

Torchys Tacos Headquarters Photos

Torchys Tacos Resources

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  • Mark Renfro says:

    Store 57 – Hulen – Fort Worth

    Check # 1210047

    Today

    I have two receipts in my hand. One time stamped today at 1:41, the other at 2:15. I am a big fan of Torchy’s and always look forward to visiting both locations in Fort Worth. But what happened in the thirty minutes I spent at your Hulen location has me wondering if I should start looking elsewhere for my taco and guac fix.

    1:41 – I place my to-go order, pay for it, receive a “coaster locator” and sit down.

    Time goes by. About 20 minutes,actually’ and I notice that other customers who were behind me have received their orders. I decide to return to the cashier and make an inquiry.

    As I approach the counter, I notice a bag of food behind the counter that looks like it might be mine. “Is that order #5” I ask. The cashier glances at the bag but doesn’t inspect the receipt. “No, its not” she says and seeing the locator in my hand adds, “Go back to your table. They will bring the food to you.” Most disappointing, she colored her words with an attitude that what I was really supposed to move away from the counter and stop bothering her.

    I return to my table.

    And time goes by.

    I’m hungry. And once again, I return to the counter (again with receipt and locator in hand.) This time, the cashier sprints into action, compares the order numbers, picks up the bag (it was my order, after all!), plops it on the counter in front of me without a word and quickly turns her attention to the customer behind me.

    A half an hour, my lunch was sitting there. I don’t spend my money at Torchy’s for warm guacamole and cold tacos.

    I expressed my displeasure and asked for a refund.

    Again, without a word, the cashier storms off to the back and leaves me and other customers in the line wondering what is happening (people were beginning to grumble.) She returns with a curt, “He’s on his way.”

    2:15 – A manager issues a refund.

    My experience at Torchy’s this afternoon leaves me wondering . . . about how you hire, how you train, how you monitor and review. Like I said, I like Torchy’s but this complete service breakdown also makes me wonder how I’ll be treated the next time I visit. Please feel free to contact me with information of the positive actions you are taking to insure a better experience should I choose to return.

    You are not the only taco stand in the neighborhood. Within minutes of leaving your store, I was enjoying my taco and guac (served with a smile and without attitude) from a nearby competitor.

    Do better!

     
  • Kim Crouch says:

    I went to Torchy’s in Colorado and asked for the street corn and got a cup of corn with no fixings at all. I was trying to attach a picture. So disappointed.

     
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