Where is Topgolf Corporate office Headquarters
Topgolf Headquarters Address and Contact
Topgolf Headquarters Location & Directions
Topgolf Headquarters Executive Team
|
Name |
Title |
|---|---|
|
Erik J. Anderson |
Co-Chairman & Chief Executive Officer |
|
William Davenport CPA |
Chief Financial Officer |
About Topgolf, History and Headquarters Information
Topgolf Headquarters Photos
Topgolf Headquarters Photos 1
Topgolf Headquarters Photos
Please consider creating a new location in Northern Ellis county or Southern Dallas county I-35 there is plenty of land
Please put a top golf in Pinehurst. It will be a gold mine.
Do NOT book an event at Ontario CA Top Golf location! The customer service is awful and there is no way to contact a manager or office staff directly . I had to be sent to a call center to fill out a customer complaint and now wait for a response. It started when we went for a walk through, and the front desk staff seemed completely unknowledgeable on any basic event structure and counted answer my questions or maybe just didn’t want to either way we were put in touch with the sales manager Patrick who was so rude to my boss that we ended up canceling the event the day of after giving a deposit . Patrick asked like our questions were bothering him and when we asked about a few extra chairs for wives or options hes said they could stand! Never giving us options or and upsell . We were even bring our 4 Lamborghinis to park out front and giving top golf promoting on our Instagram and YouTube but now we will be taking about them in our next video but not as a good thing
THE FAX NUMBER DEPICTED ON THIS SITE IS INCORRECT. IT IS NOT TOPGOLF’S FAX NUMBER. PLEASE DO NOT USE THIS NUMBER.
Horrible customer service from the Ontario Top Golf.
I was planning an event which would include 2 bays. I called the number on the website and spoke to a rep. I asked them if I could pay my deposit with a gift certificate if I go into the facility or is my only option is to pay online with 50% down. They stated that I could go in and pay for my deposit with gift cards. So I purchased my gift cards $700 worth and went in on a Sunday. Drove 1 in half hours there and back just to be told that they don’t do that. A gentleman there was very nice and pointed me to the right direction.
Speaking to her she had no answers and said hey are a “new” facility and don’t have all their process down like older Top Golf venues. She stated, “they have very young workers and couldn’t help”. Someone would call on Monday.
Mondays call (sales team)- The first person I talked to keep changing my words around and was not understanding my issue. She kept interrupting me and was rude, I asked for her manager.
Managers call- I explained everything to her and she let me talk about the issue. I told her due to my call from your office/cooperate I paid for $700 worth of gift certificates and drove 3 hours on Sunday with wrong information, waste of time and gas. Its not my fault that the right hand does not talk to the left hand. She said I understand you probably saved “40”dollars with purchased gift cards. Gift cards or not I’m still a potentially a customer. She said there’s nothing she could help me with and advised me to call corporate.
Customer Service here is horrible . I’m not able to call or get a hold of anyone from corporate. .
Same We had to cancel our event today at Top Golf in Ontario because Patrick in Sales was so rude to my boss. Porr customer service, only card about when they would be getting our balance and not answering questions and when I stated we may cancel because of how badly we were treated I didn’t get a ” how can I make this right” I got a laugh in my face that I would never see my deposit back! Tried to reach a manger but they seem no existent and they make it impossible to contact anyone
Just got off the phone with your customer service. Ordered a gift card for my grandson for Xmas on the 7th of December. It is now the 15th and nothing about it being shipped. After being on hold for about 20 minutes twice and speaking with a supervisor, was told you do not have enough plastic cards to fulfill your orders. Great job of prep for the Xmas rush. Really!!!!!
I continue to receive numerous conflicting answers and was intentionally informed my bays would not be together because I would not book a party and only wanted to do individually. I requested CEO phone number, email or fax number and was hung up on, so now I am calling back again.
Visited the Atlanta Location where I hosted a birthday event for my 18 yr old daughter. We rented 2 areas, that golf up to 8 customers each. We only had 11 guests at the event, however, management proceeded to tell me that parents of the attendees needed to pay a $24.95 per customer charge because the parent attendees put it the count over 16, even though they were not golfing. They were just simply sitting in the area and ordered a few beverages. Very rude management! Very disrespectful and need training in customer sensitivity. Needless to say, we will not be returning.
Their Job interviews are just as rude. Poor leadership at the Las Vegas Top Golf.
They are also rude in Cleveland, when I called the corporate she hung up on me
I should have noted, we were at the Alpharetta, GA location !
Thanks !
My adult children & wife treated me to Top Golf on Father’s Day in 2019 and we all had a wonderful time. Even my daughter-in-law (never played golf) and my daughter enjoyed smacking a few…..everyone had their turn. As for eats, the food served was better than I expected. Friendly, helpful staff made our time a memorable one. I will make Topgolf a regular option for our family gatherings ! Top Golf experience exceeded my expectations. Great concept and very well done.
I went to your Edison, NJ branch of Top Golf for a practice session on Tuesday, August 20, 2019. I just wanted to let you know what a great experience it was. I was greeted at the door by a very welcoming women who directed me to the booking counter. The personnel at the counter were prompt and courteous. During my practice, I was asked several times by staff members if I needed anything. When I finished my practice, I went into the restaurant and sat at the bar to get something to eat. The young man behind the bar, Alec, was extremely pleasant and helpful. During my lunch, which was excellent, Alec spent time conversing with me. He was personable and accommodating. He made the whole dining experience at Top Golf very pleasant. I want to commend this employee not only for your great training but for his natural personality and for making me feel welcome. I traveled from Brooklyn, NY to Edison, NJ which is the closest Top Golf to my home. Based on the service and attention I received at your establishment, I do not regret one mile traveled or one penny spent on tolls. Thank you for running such a top notch organization and hiring people like Alec.
Used the Miami location. On website said fee may be charged for the privilege of making a registration. We reserved a time for six people because we had a one hour drive. No where on we site did it say or the girl checking us on did it say it was a $50 fee for the privilege. Very crappy charge maybe there’s a reason facility was almost empty. No mulligans for Miami.
I was at the Auburn Hills, MI location about a week ago with business clients. We were considering booking a company party there. Sadly though we were not satisfied with the person that was showing us how things worked. This young lady Krystal was extremely rude, sharp in her tone and when a business client of mine had a few questions, she acted if we were wasting her time. I am sure that not everyone at this location is the same, but, if this is any indication of how you want first impressions to be then I am sorry we will not be returning.
At your park lane location and was having a somewhat stressfree practice until time to go ,no way to use my card on my phone, was goingreg to use my hard or reg. Card when said,”we have been having a lot of card fraud and then question after question on not having my regular card so presented it and that was that .
Never should a customer hear any negative comments about paying t they have or received a payment denied statement RYAn needs some work on customer development.