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Where is Tom Thumb Food Market Corporate office Headquarters

Tom Thumb Food Market Headquarters Address and Contact

Tom Thumb Food Market
  • Address: 743 Henrietta Creek Rd, Roanoke, TX 76262, USA
  • Phone Number: +1 817-490-8154
  • Fax Number: N/A
  • Email: N/A
  • Number of Employees:  1000
  • Established: 1948
  • Founder: Robert B. Cullum
  • Key People: Robert G. Miller (CEO)

Tom Thumb Food Market Headquarters Location & Directions

Tom Thumb Food Market Headquarters Executive Team



Peter Bocian


Steve Burnham


About Tom Thumb Food Market, History and Headquarters Information

Tom Thumb Food Market was founded in the year 1948. The company has been active for almost 71 years now. The founders of the company were JR Bost and Robert B Cullum. The company had started its operations after acquiring six Toro supermarket stores. By the year 1956, the company had laready grown to almost 20 stores under its name. In the year 1963, the company had acquired Simon David stores. In the year 1972, the company had expanded its market to Texas, USA. As of the year 1989, the company had sold six of its stores to Albertsons. In the year 1992, the company was taken over by Randalls. Randalls in turn was acquired by Safeway in the year 1999. Beginning in the year 2006, the company had been operating under the Safeway Lifestyle Store concept. As of the year 2015, Safeway was taken over by Albertsons. The headquarters of the company is based in 743 Henrietta Creek Road. The name of the place is Roanoke, while the name of the state is Texas, USA. The pin code is 76262.

Tom Thumb Food Market is an American company that focuses on providing various kinds of food products and groceries to its customers. The current CEO of the company is Robert G Miller. As of the current date, the number of employees working at the company is more than 1,000.

The primary services of the company include allowing customers to have a retail presence in order to purchase various kinds of food products and groceries, that are marketed and sold by the company itself. The products sold by the company include dairy, bakery, grocery, frozen foods, meat, seafood, pharmacy, snacks, liquor, etcetera.

Tom Thumb Food Market Headquarters Photos

Tom Thumb Food Market Resources

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  • David K says:

    I was at the Tom Thumb at 3100 hulen st. My husband and I were buying wine and all of a sudden the cashier behind me on register 2 hit me in the back with the door they use to open. Her name was Tran, she never apologize she kept looking at me very rudely. This behavior is uncalled for by a employee.

  • Ramon Avila says:

    Hi. I am a disabled veteran living in Garland Texas. I shop at the Tom Thumb store in Garland at North West Highway and Centerville Rd. I wanted to make some statements concerning this store. Every time I go there, the employees don’t acknowledge me or greet me. When I start shopping, and I can’t find something, and I’m walking and walking around trying to find something, the employees never ask if I need any help finding something. The employees are always talking and complaining about the store and about the customers. I think these are the reasons that there is always a long line and long wait. I have spoken to the store ma and regional manager, but nothing has been done to correct these things from happening. And the parking lot has a lot of potholes. I don’t recommend this store. I have contacted customer service regarding these things as well, and still nothing has changed.

  • Cynthia M, Dallas, Texas says:

    Tom Thumb home delivery service is very unreliable. I placed an order on line for delivery on January 29th to be delivered between 4 PM to 5 PM. At 6:00 PM the delivery was not here so I did an on-line chat and told the driver expected at the store about 6:14 PM and should be delivered in about 30 minutes – approximately 7:00 PM. 8:00 PM no delivery. Went to on-line chat and got a message to call customer service line. Called customer service and told order picked up and delivery was in route. At 9:00 pm called customer service because delivery had not been delivered. The rep had no new information and said he would have the store call me with status. It is now 10:30 pm. My delivery still has not arrived and the store has not called. This concerns Order 24432204. This is the second time your delivery service has done this to me. About two or three weeks ago the delivery was hours late and after many on-line hats and calls to customer service, the delivery finally arrived at 9:30 pm from the Firewheel location in Garland, Tx. This is not the service I would expect from Tom Thumb.

  • Klorea says:

    Tom thumb is horrible it sells old expired spoiled ice cream and skunky old spoiled garlic bread. Horrible horrible

  • Randy Welling says:

    After three calls, and three empty promises of call backs, I finally asked for a Manager at your Hulen Store.
    My order was a day late , and all it would have taken to make it right was an explanation. Waiting for groceries is not a horrible task, but being tied to my house not knowing a delivery time is not fair or pleasant. I have been having Tom Thumb deliver my groceries every month for two years and I was ready to switch to Amazon Fresh when I spoke to a young man named Vonnie. He was pleasant, professional, and fixed the problem. The delivery driver , Mike, was equally professional. Give those two a raise and teach the folks in the “Delivery Department” on how to call customers back. Companies trying to expand their customer base need to learn how to keep the customers they have and the improved ROI will follow.

  • Barry Blankenship says:

    I was just at 7117 Inwood Rd. Dallas, TX. 75209. It’s Wednesday, July 22 at 7:15pm. If you care to look at your survealliance video, I was on the ice cream ailse with my friend and we were surrounded by your stockers not wearing masks and yukking it up, which as everyone knows projects particulate matter even further. I told my friend we needed to get off of the ailse because it was not safe. I told the employees that they needed to wear there mask at all times. They said that they were wearing them. I said it was not a debate as I have them on video not wearing them. The morbidly obese one in the bright red T shirt said that he was wearing his fucking mask. The other one said that he was wearing his too. They asked if I wanted to speak to the manager. I said no as I knew that it would never go beyond that evening manager. Sure enough , along comes the very rude and incompetent evening manager. It was a joke. The evening manager should not be the face of your store and those stockers should be fired immediately. I told them that they could lie all they wanted about always having there masks on but I had it all on video and would be sending it to corporate and to the local Dallas news stations . I’m thinking that that is the only way anything will be done about it. So, the two guys working without mask were a twenty five year old african american male, five ft. seven. maybe one fifty pounds. The other very rude employee was an hispanic male , five eleven , probably three hundred fifty pounds. He’s the on in the red T shirt. Again, it was 7:15pm on July 22.
    I spend over twelve thousand dollars a year at your store and Im in that particular store four times a week.
    I expect to be contacted by someone regarding this matter. If I do not hear from anyone from Tom Thumb , I will go ahead and forward my video of my horrible encounter at your store to channel 8, channel 5 and channel 4 here in Dallas. I do NOT ever want to have to encounter these incompetent, ignorant employees at your store again, they are not safe to have in your store and they are very bad for business.
    Thank you.

  • Laurie says:

    I was sent a coupon for 2 free items good to redeem thru Monday 7/6. I went to Tom Thumb by my home on Park Row & Bowen 7/5. They were out of the salad dressing. Said they didn’t get it on the truck. I would have taken a substitute or even a rain check. Javier in the customer service department said his manager said no to both.
    Very poor for a store who is not the best value in the neighborhood.
    Lucky for me I have Aldi, Kroger, and Walmart Neighborhood store very close also.
    Shame on your Poor customer service & “no” mentality. The poor handling of that advertised bottle of salad dressing cost you my business. It was your advertisement. Well it will get people in the store.

    Hope you wake up and do better. Too much competition for you to be so arrogant.

  • Charlotte Ray says:

    Need to speak with someone about an issue I have withTom thumb.

  • David Chortek says:

    Tom Thumb store at Meadow and Central in Dallas, employees not wearing masks neither are many customers. Told asst. manager who didn’t care. Left immediately. Take a lesson from Trader Joe’s and don’t allow anyone in without a mask.

  • STEVEN A WOLF says:

    We went to Tom Thumb at Preston Rd and Frankfort last evening (May 9) and were shocked that none of your employees were wearing masks. The customers were but not the employees. If this is your policy we will need to shop elsewhere. If it is not your policy management should enforce wearing masks.

  • Anonymous says:

    Cash Registers are not registering SALE PRICES

    Tom Thumb Store on Coit/Campbell Rd., Richardson, TX … Sale Price of T-Bone steak was $4.47lb. and at register rang up at $5.47. After calling store, Customer Service said bring in yellow sales price sticker only. Went back to store and Manager of Store

  • Jo Ann Collier says:

    Places order on 4/13/20 on 4/16/20 they sent e-mail telling system down that’s when nightmare started after three attempts. ( never received order). Called on4/17/20 to cancel told by Amber to cancel order never happened. Called 4/18, 4/20 was told by Erin manager of store he would take care of its still charged,so now I am writing home office for help. Please someone take care of this. My 91 year old mother should not have to go through this mess (order#14699935) and my order#13974235. Thank You

  • M. Crawford says:

    I am a value customer of tom thump located in Arlington Texas. During this tryng time of this coronavirus pandemic and the limitation of food. I went shopping at one of my favorite grocery stores ” TomThumb” while shopping in the meat department there were several signs stating buy one get one free. So naturally i pick a few item for my family. When I got to the corner for check out, I was told That I could not get theses item for that sale. I was told that they forgot to take down the signs. So I had to walk away with nothing. The market manager also change the price of ground beef five dollars a pound. Never in history of me shopping there I ever experience the jump of price it was ridiculous. No other place I shopped after that point took advance of there customer. Me and my family are so disappointed in TomThhumb.

  • L Chermack says:

    While we appreciate the special hours set aside for seniors there are significantly problems witnessed at the store FM423 and Lebanon rd in Frisco. Tom Thumb should consider several changes or the set aside for seniors is moot.

    1st no purchases unless profit age or better yet entry into store. While many seniors waited in a line a crowd of younger people simply ignored the lines of many waiting and showed a sign of Black Friday mentality. It’s great to set aside time for seniors, but unless enforced it really fails the seniors.

    2nd, key items such as toilet paper in good demand should be set aside or allocated if deliveries are happening during the day. Again none in the store and understand deliveries happen in normal hours.

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