Where is The Hartford Corporate office Headquarters

Good morning,

I am writing in regards to my supplemental accident insurance policy and claims.
The customer service experience is very poor. They state only no update. The issue is, many people who are submitting claims are on short-term disability benefits and utilize the accident policy also. Reimbursement of payments while off work is a huge stress relief. The turnaround time for payments is unacceptable. 15 to 30 days may not seem like a long time when your working. However, when your income has been reduced to 80%-60% and bills are still rolling in, every day makes a critical impact.
I requested an escalation of processing. I called back to see the progress. Still not even processing. No one has reviewed it. It’s been 10 days since I submitted the billing for review. The customer service representative, stated that I should wait till the representative who submitted the claim for escalation called me back with an update. This has never happened. I will continue to call. She was abrasive about it.
I have not had the best experiences with accident policy turnaround time, and I’m sorry I gave up my aflac for it. They were fast with payments and easy to submit billing online, customer service experience was great. This has been awful.

Please do better for your customers 🙏

Can someone please contact me back PLEASE 732-7048572

Can someone please contact me back please…No one is not helping me.. 732-704-8572

I’m working on getting a claim resolved and live in CA. I have continually been given estimates and quotes from agents in Montana, KY and now VA. Their prices and scope of work are not what has to be done here. This is a real struggle because CA labor costs and prices are so different. Besides why would have to do virtual inspections of damages from my phone with a company in Virgina that the agent had call. You can’t fix a kitchen from a virtual inspection 3000 miles away. I just one general contractor to fix everything and Hartford agent wants me to piece meal it back together. Treating me like I’m an idiot. Getting really frustrated!!!!

Do you really not know your logo is an ELK, not a deer? An ELK is a Bull not a Buck,a Buck is a Deer. You look stupid to everyone that has Elk and Deer and knows the difference.

Sucks sucks Hartford. I was hit by another driver. Hartford sent us from MA to VT for an estimate. Hartford took $4,000 off estimate. Truck is worth $12,000. They will not told truck even though there is extensive damage. And too boot we can not find someone to repair. And we are looking at from 3 to 6 months. They allowed us a rental that took 5 days to get and only allowed us to keep for 5 days. Joshua our case work sucks. Harry the adjuster sucks as he told me never to call him back on our claim. I only have the one vehical. I tow a RV and repairing frame is out of the question. Rude Rude company. I will be changing companies as soon as I settle with them.

Went through five customer service people about a policy which I was told we did not have. Funny, I have last quarters bill that I paid in hand. All said no such policy number exists. Sounds like GOP people are there deleting records again.

Claims analyst Whitney Walter’s has the worse customer service skills I have ever experienced. Several complaints against her hateful and demeaning behavior have gone unnoticed.
She refuses to return calls or explain important facts about my case. The few times I have spoken with her I have felt belittled. I left a message with her direct supervisor regarding this issue. I requested that she listen to my most recent phone call with Ms. Walter’s. I was informed the calls were not recorded & she neglected to respond on the matter.
I have made numerous attempts to find out the status of my claim by calling customer service but no one can answer the questions. My claim that should be approved through June 10th is currently denied. I am asking for anyone other than Whitney Walter’s to work & review my case. A persons lively hood should never be placed in the hands of one person. No matter what happens with my case, I have an obligation & duty to spare others from the grief this employee has caused me.

My brother had life insurance policy through his job. We filed a claim and was told that they would not pay for his funeral expenses but send the money to his minor child which she would not be able to pay for anything. I thought that life insurance was to cover you when you pass. Now we are stuck with the funeral expenses. He worked every day and was paying his premium on time. This is a horrible experience for anyone to have to deal with. And they don’t care about the realm of the situation but they were collecting the money faithfully from his paycheck. Sad how can you do people like that. They will not return your calls you have to call numerous times before they call you back and then don’t want to provide you with any information.

I have roof damage. Been with company over 6 years never a claim. Turn in claim have gotten 3 estimates agent refused all 3 not written way he wants them done. They just send check for what they think needs done and will cost doesn’t matter what you say or if you can’t really get it done for that. Finally I tell them to send one of the people they recommend for estimate if they think they can get it done for the price they quote. They do but their company refuses to let me see estimate until agent approves as they may have to change things for his approval?? If it needed what was in the estimate in the first place it needs it whether agent approves or not.
Agent will not send company estimate either only sends the one he writes. Says will be sending check to cover new costs. I should have a right to get the estimate a company makes on my house. Maybe their companies are not fixing roof correctly how would I know or at end of job I get bill for something insurance agent took out to save money. Think I will look for new insurance if I ever my roof repaired.

where is my hand bag ? just what I thaught when I didn’t get a confirm email , im going to make a claim against your a shuer ity bond that bond is the trust you place in a company to be competitive with hoinesty you have only shown me how not I want my duffle bag I did your quote Gues what yes and I will share that two