Where is TGI Fridays Corporate office Headquarters

TGI Fridays Headquarters Address and Contact

Tgi Fridays Logo
  • Address: 2444 Preston Rd, Plano, TX 75093, USA

  • Phone Number:
    +1 972-612-8422

  • Fax Number: 972-307-2822

  • Email: N/A

  • Number of Employees: 5,000

  • Established: 1965

  • Founder: Alan Stillman and Daniel R. Scoggin

  • Key People: Aslam Khan (CEO)

TGI Fridays Headquarters Location & Directions

TGI Fridays Headquarters Executive Team

Name

Title

Giovanna Koning

Chief Financial Officer

Karen Forrester

Chief Executive Officer of Fridays UK and Senior Vice President of Fridays UK

Richard L. Richardson

President of USA and Chief Operating Officer of USA

About TGI Fridays, History and Headquarters Information

The first TGI Fridays restaurant was inaugurated in 1965 in New York by an amateur Alan Stillman who saw an opportunity for singles and opened a place where women and men in the age bracket of twenty-three to thirty-seven years old can visit and meet. Good quality American cuisine, bar food, and alcoholic beverages were served there. He was successful in attracting more of the stewardesses living nearby the restaurant by introducing the concept of ladies’ night; which got hype and a lot of people followed this newborn idea and opened their eating places as well. To expand the business, he along with his fellow Bucknell graduate Ben Benson started other restaurants, including Tuesday’s, Thursday’s, Wednesday’s, and Ice Cream Sunday’s. Besides getting all popular in the USA, its highest-grossing most popular branch is at Haymarket Leicester Square, which opened in 1992 in Central London. The restaurant has its headquarters in Dallas, Texas, USA.

TGI Fridays is an America based chain of restaurants that is mainly for casual dining. This chain of restaurant is flourished in plenty of locations and has over 870 restaurants in around 60 countries. The company has offers franchising opportunities for the franchisees to own the outlets, the largest being The Briad Group in New Jersey.

TGI Fridays Headquarters Photos

Click Here to Leave a Comment Below 26 comments
Nikkia ochoa - July 26, 2023

Thor at the block of orange is the worst place ever. The host skipped us to take in some of her friend who arrived 15 minutes after us. After seating her friends she stayed to hang out at their table for 10 min laughing and giggling while we wait to be seated. I asked her why she took them first she replied I called your name in a rude manner. She never called my name we were sitting right in front of her. Then we finally get seated after 50 min when we were told 15 to 20 min. But her friend were more important. Then the waitress Tina takes our order and that was the last we saw of tina. No refills no more more beers for us not even an offer. We never saw tina again. So I finally got someone to ask her for the check then she came and dropped the check and left. I tried to give her my card to pay but she walked away to the table behind us and started to take an an order. Tina didn’t even bring us our food and the waitress that did bring it brought out 1 of 2 meals and then brought out the other 10 minutes later. The plane was to have dinner with my husband but I ended up eating alone in front of him while he waited for his meal and when he got his meal the bottom bun of his burger and his fries were soggy in meat blood.this is the worst tgif I have ever experienced food and customer service suck. Thanks tgif for ruining date night with the hubby.

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Margaret - October 5, 2022

I meant the customer service is non existent and you have like 3 workers that do everything from bartending, serving and anything else. The code was disgusting and they need training.

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Margaret - October 5, 2022

The TGI Fridays in the Palisades Mall is the worst and the food is horrible. The customer is nonexistent and the all need training.

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Ivelisse Rodriguez - July 29, 2022

I ordered a meal on July 4th. When I got home to finally sit and eat, not even half of my meal was in the tray. I called my local tgif (Bensalem Pa. Street rd) to let them know and of course the manager was very rude and eventually told me she will just give me a refund because I was not going to drive another 12 miles, 6 to and from to get my food which should have been given to me the first time around. Checked for my refund for 10 days and nothing. To make a long story short, I have made a total of 8 phone calls, left my name, phone number and email 5 times as asked by manager and employees and still nothing. I was promised I would get a call back just yesterday again, after asking for all of my information again and of course, never got a call back. Just tried calling the corporate number and of course no one picks up and you can’t leave a voicemail. I tried avoiding leaving a bad comment for almost a month now. Unfortunately this was my last option, I hope maybe you higher ups can go back to retraining your staff, especially managers so your customers would be much happier. Remember, happy customers means morn business and more business means more money.

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M K Cameron - December 14, 2021

Bring back the incredibly delicious Cajun fried
Chicken salad! Nothing on your Menu Is that good.
Also, in Myrtle Beach, your glass of house Pinot Grigio is $6.+. Do research; All surrounding restaurants are $5. or less. I eat at local restaurants every day for lunch, 2 glasses of wine. You kill off noon business. All the locals who eat lunch our discuss the high wine price.

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Kay Hall - October 24, 2021

I order from TGIF in hollywood florida frequently and am always glad to do so. However they should have baked potatoes, both white and sweet. I have ordered from other restaurants because they have baked potatoes. Mashed potatoes, even w/bacon, cheese etc., are just not as good. Also,less carbs, which a lot of people desire.

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Michael J. - September 21, 2021

After pandemic restrictions have been relaxed I returned to Friday’s in Schaumburg, IL.
Since I was a frequent diner, I had a VIP Lunch Card and was entitled to a free lunch.
My waitress, who needs a re-training lesson in serving customers, curtly informed me that the program was eliminated due to Covid.

I looked at the card and there was no mention on the card of any expiration date or any language which said program could be terminated at any time at the discretion of TGI Friday’s Inc.

I find your approach to bringing customers back into your restaurant(s), most unusual and TGIF won’t be high on my list for a return visit.

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Elaine Gore - February 8, 2021

Rewards.. all my stripe points have disappeared. The website said I had to sign back up and points would be transferred. All I was given was the free chips which we normally got for free anyway. Is there anyway to get my points back. We wanted to go over the weekend but realized we could not access our account. We will not be going back if we do not get our points back.

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Jimmy Emerine - August 5, 2020

Will not be going back to the south Arlington location, this is the second time they have double charged my card and it takes 4-5 days to get my money back. Unacceptable for a business like this especially in the pandemic state that we are in.

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Gloria, Washington,DC - July 15, 2020

I purchased a New York Strip steak for lunch. I sat at the bar and placed my order. The waiter nor anyone from the kitchen gave me the option of changing my order from steak to something else. No onions or bell peppers were prepared with the steak nor did they have any steak sauce. Every salad on your menu have some type of dairy, eggs, cheese.

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bud cole - December 2, 2019

I have over 200 reward points but can not use them because they say my password has changed I have not changed my password and when I do it comes back as oops we did something wrong try again I have tried 5 different times . I would really like your help getting this fixed. please call me at 4434529642 or send me a email at bjcole903@gmail.com I would like to eat at T G IFridays on 12-4 2019

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terry clark - November 26, 2019

Two things you never do in business get into politics or homosexuality!!!! I think it is appalling to put two men kissing in your commercials. Remember young children are watching and that is not appropriate. I will never step foot in any of your restaurants every again. What is so bad about it is I go there twice a month, I like your foot very much, but my choice!!!!

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Roger - November 21, 2019

I don’t care if someone is gay, none of my business ! But, to run a commercial in front of my kids and grandkids of two dudes kissing over a table in one of your restaurants is over the top. I will not visit one of your locations again, ever. Too bad, because I like you food. Goodbye forever.

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Robert Bussinger - November 18, 2019

Why do just about every business including yours have to put a gay couple in their commercials? I find this offensive !!!!! Thank you for your time !

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bud - November 15, 2019

I have changed my password five times and can get my rewards it keeps coming back oops we must have done something wrong I would like for you to fix this

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Lisa Coney - October 23, 2019

When will the app get fixed? I am unable to use access my rewards/

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Jeffrey Pulliam - September 17, 2019

The new COO, have you seen the terrible comments about your restaurants, they are dirty and poorly run, by bad management and kids, do you ever spray at your business, the fruit flees are so bad, maybe you as the new COO, don’t take customer seriously, but I will never step foot in your chain again, not one person from your organization reached out, and just apologize for terrible experience.

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MARIA MATHEWS - August 13, 2019

I HAD A REAL BAD EXPERIENCE AT THE TGIF LOCATED AT THE WALMART ON WALDEN DR IN MONTGOMERY. A NEW STYLIST WAS VERY RUDE TO ME AND CUT MY HAIR DIFFERENT THAN WHAT I HAD ASKED HER FOR, WHEN I TOLD SHE HAD CUT IT TOO SHORT, SHE GRABBED A STRAND OF MY HAIR THAT WAS LEFT UNCUT AND WITH ANGER WACKED IT OFF, SHE ALSO YELLED AT ME RATHER THAN APOLOGIZE. WHEN I CALLED THE SALON AND TOLD THE MANAGER ABOUT IT AND OFFERED TO SHOW HER WHAT THE NEW EMPLOYEE HAD DONE TO MY HAIR AND ALSO SHOW HER THE PICTURE OF WHAT KIND OF HAIRCUT I HAD ASKED FOR, THE MANAGER REFUSED TO SEE OR HEAR MY COMPLAINT. I TOLD HER THAT THE NEW EMPLOYEE HAD BEEN RUDE TO ME AND AFTER 15 YEARS OF BEING A CUSTOMER I WOULD QUIT GOING THERE TO HAVE MY HAIR DONE. I THINK A LOYAL CUSTOMER SHOULD BE TREATED WITH MORE RESPECT.

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    BARBARA JACSON - October 26, 2019

    LISTEN I MADE AN ORDER ON OCTOBER 16TH I CANCLED THE ORDER BECAUSE I THOUT IT WAS DELIVERY MY 16.28 WAS NEVER RETURNED YO ME I WANT MY MOEY

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JoAnn Perniciaro - July 23, 2019

I have been dealing with Fridays Guest Relations for over a year now about accessing my rewards and have not been able to sign into that site. I keep getting excuses and no help.My email and password are not being accepted.

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Daniel R. Hearn, Esq. - July 14, 2019

I eat at the Fridays’ in the Orleans Casino in Las Vegas about once a week. I love the food, the service and the people. They know me, greet me telling me that they are glad I am back and treat very well. Kudos to Fridays’! The menu and value are great and I very much enjoy eating there with my wife and friends.

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Ted Rothstein - June 4, 2019

you’ve ruined my TGIF experience at Centetron Square, Mt Laurel NJ…..with a forced elimination of long time staff…who knew me and my exchange students as a regular guests. I’ve been going to this location since it opened 15 years ago! Doubt I’ll be back….Applebees and Ruby Tuesdays are nearby, too!

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Stacie Carroll - June 2, 2019

I am so Disapointed on how I was treated at your Bloomington IL location took my elderly mom there for her birthday and the next day I was balancing my check book and found that I was over charged 118.00 my bill was on 41.48 and I got charged 159.05 so I went back out to the Restrauant and showed thenm my bank statement and the managerMario didnt seem to care that now I have no money to eat on or get gas to go to work. I wont ever be going back there again not after this.

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    Daniel R. Hearn, Esq. - July 14, 2019

    contact your bank and contest it. I do at Wells Fargo all the time and have wonderful results.

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Nancy Vande Vrede - April 16, 2019

We were out of our town and decided to go to the TGIF in Mishawaka, IN. It was about 8:00 and the restaurant was only mildly busy. I told our waitress that I was not that hungry and was just going to pick some things off the “sides.” She said “o.k.” and took my order for soup, macaroni/cheese (very good) and coleslaw. My husband ordered a sandwich. When check came, instead of being charged $3.99 for the soup we were charged $6.10. When I showed her she said if my husband had ordered it as a “side” to his sandwich it would have been the lower price, but since I ordered it, it was $6.10. I told her that she should have told us that when I ordered as then I might have ordered something else and the soup as a side or she should have told my husband to order it so it would have been considered a side, which is stupid because we were together and she knew it. So why didn’t she just to that? It doesn’t say anywhere on the menu that: “If more than 2 sides are ordered the soup will be full price” or “If soup is ordered without a full priced meal, it will be full price.” Then we had to argue with her about it and a manager had to be called–all over a less than $3 difference. The manager went into this full blown lecture about people who try to piece together their meal to get it cheaper (which was not what we were doing). Anyway–it was a bit embarrassing/deceptive/weird and ridiculous. We left not feeling very good about our experience. Not sure we will ever go back to this TGIF or any other because of this.

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Kris McCain - March 17, 2019

TGI Friday Corporate Office, I wanted to express my disappointment on my last visit to my local TGI Friday. We had finished our meal and decided to get dessert only to be told corporate had decided to no longer have Vanilla Bean cheesecake on the menu. What?????? Do you people not realize that is the best dessert you offer and the main reason some people visit your restaurant. Bad move on your part! Your new Doughnut cheesecake does not look good or even sound good. Very disappointed. Over the years we have seen this amazing dessert change, it used to be you received a large piece of cheesecake, just plain; which by the way was actually better. The larger piece was perfect to share with a friend to finish off a great meal. In recent years the piece of cheesecake was cut much smaller and drizzled with chocolate sauce; it was good as well but we were paying the same price for a smaller piece and as I said earlier I preferred plain rather than drizzled with chocolate. I hope you will rethink this poor decision. I don’t understand why restaurants decide to take away their signature item; the item that people think of when they think of that restaurant. The vanilla bean cheesecake was your best menu item. I do enjoy your food, but I will not think about eating at your restaurant as often now since our favorite dessert is gone. Sad! Change is good, and bringing out new items on a menu is good but you don’t need to remove the item that is your signature dessert. Rethink and bring it back! Make your customers happy again. Sincerely,
Disappointed Customer

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