Where Is Tesla Corporate Office Headquarters

Tesla Headquarters Address and Contact

Tesla Logo

Tesla Headquarters Location & Directions

How to Contact Tesla Corporate Office

Tesla Headquarters Contact Info

Buying a sports car is an ambition for many car lovers. Tesla has changed the world for the automotive industry with its sports cars. Under the leadership of Elon Musk, Tesla is growing with a vision of the future in renewable energy and self-driven vehicles. Their team is behind the growth of touchscreens in vehicles. The company has also penetrated the residential energy market with its traditional solar tiles. Their mission is to create a better future for their customers. With Tesla’s electric cars they have disrupted the industry and they are forcing the auto industry to change at a rapid pace. Tesla team offers considerable customer support services to their customers who invest in their cars through their mail and phone.

Tesla Headquarter Address – You can use the below-mentioned address for sending a courier to them.

3500 Deer Creek Rd, 

Palo Alto, 

CA 94304, United States

Phone Number – +1 650-681-5000

Email – press@tesla.com

Website – You can visit their official website for any more information related to Tesla. Customers and investors can use this official website. https://www.tesla.com/

Tesla Headquarters Info & Photos

The Tesla headquarters is located in Palo Alto, California.

Apart from the HQ in California, they have their 12 offices which are spread out to 9 locations.

Tesla has the world’s most advanced automotive factory plant in Fremont, California, which has 5.3 million square feet of manufacturing space and an office space of 370 acres of land.

Tesla Headquarters Photos 1
Tesla Headquarters Photos

Tesla Headquarters List

S. No.

Country

Address

1

United States

3500 Deer Creek Road, Palo Alto, CA 94304

2

Netherlands

Burgemeester Stramanweg 122, 1101 EN, Amsterdam, Netherlands

3

Australia

Level 14, 15 Blue St., North Sydney, NSW 2060, Australia

4

China

8F, Tower 3 China Central Place No.77 Jianguo Road Chaoyang District,Beijing China

5

Japan

2-23-8 Minami Aoyama, Minato-ku, Tokyo Japan

Tesla Headquarters Executive Team

Elon Musk

Chairman, Product Architect & CEO

Elon Musk is the co-founder and chief executive officer at Tesla. He oversees the company’s product designs, engineering and production of all the vehicles, solar roofs and battery products. He helped the company to manufacture the Tesla Roadster.

Andrew Baglino 

Senior Vice President, Powertrain and Energy Engineering

Drew Baglino became the vice president of technology at Tesla in the year 2016. In 2006, he became an electrical engineer for Tesla. He helped the team at Tesla to improve the performance of the Tesla Roadster. The dual-motor system for the Tesla Model S was designed by him.

 Zachary Kirkhorn

Zachary Kirkhorn

Chief  Financial  Officer

,

Name

Title

Tom Zhu

Senior Vice President, Automotive

Robyn Denholm

Board Chair

About Tesla

History

The story of Tesla Motors began in the year 2003. The co-founders were Martin Eberhard and Marc Tarpenning who became the CEO and CFO of Tesla respectively.

The name “Tesla” was chosen by Martin Eberhard to represent the company, as Nikola Tesla was one of the pioneers in the field of electricity. The domain name teslamotors.com was registered by Marc Tarpenning on 23rd April 2004.

Elon Musk became the investor of the company, after investing in the Series A vehicles. He officially became part of the company in 2004 as Tesla’s chairman. The launch of Tesla motors had a huge impact on the electric vehicle market.

In 2006, Tesla got their funding for their Series B round, from Google founders Sergey Brin and Larry Page. In the same year, Tesla revealed the prototype of the Roadster and the final car was launched in 2008. The official production of Tesla’s sports car began in March 2008.

Elon Musk stepped up as the CEO of the company after the founders left Tesla. Everything was turning out to be good for Tesla on the upper front, but in reality, Tesla had landed in financial trouble.

Tesla designed the world’s best car in every category – Model S. It was a complete package in its class which provided safety, performance and productivity. This came on the market in 2012.

After the Model S, Tesla launched many models like the Model X and Model 3 in the market. They changed the perception of the electric car market. Today, the market capitalization of Tesla, has become more than $28 billion.

Services

Tesla introduced its Model S in the electric car generation in 2012. It was manufactured in four different variants; the base Model S, Extended Range, Performance and Performance with Ludicrous mode.

Tesla manufactures and sells the most productive electric car – Model 3.

Tesla powers everything with their solar energy program which includes solar panels and solar rooftops.

Tesla produces the safest and comfortable truck in the electric vehicle market – Tesla Semi. It has four independent motors which are responsible for providing maximum power at the lowest energy cost.

Facts

  • After Ford, Tesla Motors is the second oldest American Automaker company which is publicly listed.
  • Tesla CEO Elon Musk is only the second man in Silicon Valley to bring three companies like Tesla, PayPal and SpaceX to a $1 billion venture.
  • Tesla’s sales model is illegal to sell in 6 states because of Franchise Dealership Laws. Tesla doesn’t sell its cars to dealers, they can only be purchased directly.
  • Mark Cooper says:

    Horrible disrespectful service manager. Racially motivated disrespect to customer … demeaning . Smith town Ny. Long Island . Service Manager laughed to customer and refused service . Hopefullly Tesla will address this horrible unacceptable treatment

    • SUSAN HRAJNOHA says:

      Yes. There’s terrible anti am erican, anti white behavior demonstrated by the tesla staff of auto and solar. They are communist and they are against capitalism. Capitalism created everything and communism has murdered 200 million people on the planet in the last 100 years. This bunch are against freedom, everything that our armed forces fought and many died for.

  • Michael Jordan says:

    Here’s one for ya. Think about installing an alternator in the wheels of the electric cars to make them self-charging. Reverse the alternator if need be and maybe you will use less batteries in the car. You would have four alternators on the car charging up the car as it travels. Don’t need all the charge stations mocking up the land scape. Blessed Be.

  • Joe Giammalvo says:

    I have been waiting on a bumper for my 2022, S Plaid for 2 months. You continue to change the delivery date. This is unacceptable. I receive zero assistance from all of your store locations. Again unacceptable. What can you do to help?????

  • gokubo says:

    Driving south on hwy 5 in California’s central valley, I was driven off the road by a Tesla. The guy driving it seemed oblivious. I was in the right-hand lane, he pulled into the right lane without even looking. I learned that Tesla has “auto-pilot”. Please send the car back to research & development to correct the problems with your “auto-pilot”. Also, I suggest training for drivers with this feature. This feature does not mean the driver doesn’t have to pay attention!!!

  • Guest that wont cancel cuture word vomit says:

    Mr Musk reminds me as if he was a reincarnation of Howard Hues, Von Braun, Nickola himself with a sprinkle of Edison and DaVinci rolled in one. He just needs a dash Shauberger Pantone and the like to put the cherry on top. Ok I am done with fan boy stuff. Glad to see Elon in Texas. We welcome him.

    Who is John Galt?

  • Michael Larko says:

    Hi there, Can anyone there help me get a business proposal to Mr. Musk. I am a 9/11 survivor who needs a helping hand, but also has a valuable business proposal for Mr. Musk. I think he would be very interested in my metaverse & other retail unique domain name properties. Forget Twitter, that’s a waste of time, energy & money. If Elon want to really command the energy of all the universe’s, he can do it via starting his own Mega-Metaverse domain capturing every niche of the economy, by using my portfolio and hiring a team of developers for a lot less then investing in Twitter & then he would also be building a bigger & better empire from scratch, with his Midas touch from the ground up. Please let me know, if there is an e-mail address where I can send my list of these amazing domain properties, along with my idea’s…

  • Julie Burke says:

    Mr. Musk it’s time to speak up and speak out about imo this manipulation of the powers that be on Wall Street. Daily they decimate the market based on what???? Everyone knows there is inflation and the Fed is raising rates and will continue to raise rates but does that mean that all share prices of stocks should be destroyed??? Imo all this short selling and hedge funds selling just seems like pure manipulation from the powers that control Wall Street. They are intentionally destroying investors accounts; pension funds and IRA Accounts. Are you telling me that stock prices some after dropping some 50% are still not worth the current price where they sit? Oil and gas prices rise continually yet today even those companies shares are diving lower. This is absurd. If CEO’s of companies are not willing to stand up and call this sell off a complete manipulation by the powers that be then how can anyone ever trust a market that is so manipulated. Daily they take this market down and then before noon take it even lower and lower. This goes on daily and not one CEO has stood up or spoken out to say anything. HOW DISCOURAGING IS IT TO OWN SHARES OF A COMPANY AND NOT ONE CEO SPEAKS OUT ABOUT THE NONSENSE THAT IS CONTINUING ON WALL STREET AS WALL STREET MONEY CONTINUES CRASHING THE MARKET SLOWLY???? REALLY???? Do people even realize what is going on or are they just busy with life until their statements come in and they see they have been cut in half? Mr. Musk be the voice of the people!!!

  • JoNoMusk says:

    No way do I support Musk and his egomania. His idea of free speech is freedom to promote fascism and deny the rest of us a voice. As for your adolescent tweet to Sanders I am only sorry YOU are still around to spread your disinformation and prejudices. Wealth has only made you a worse less human being

    • This moron says:

      Go home spammer nobody wants to hear you cry go cry by yourself put a dress on or whatever you do please just float away in peace. Do the goth thing with the pregnant man or whatever

    • Vidjumper says:

      Don’t worry your ‘Ministry of Truth’ will save you….and please let’s get rid of the GOP and never ask for a voter ID again. That way the Democrats can remain in power indefinitely. But wait why don’t you move to China where you can realize your utopian dream now? As for me, I will fight Marxists like you every step of the way using our constitution and all our amendments. Please find a safe space because I’m about to trigger you: “Hunter Biden’s laptop was real!” “There are only Two Genders!”
      …at least you woksters are good for comic relief. What a bunch of clowns…

    • Guest that wont cancel cuture word vomit says:

      Did you really do your homework on fascism or did you listen to an angry echo chamber that easily hurls ugly word vomit. Research is more than listening to those who agree with you. People desperate to hold on to power will say anything to keep it or get it. (so both sides) Power is a drug. Discourse is very productive and teaches you many things. I spent a year listening to both sides about Elon and it was very hard to find some people for a while due to media oppression. Talk to someone who isn’t angry on the other side and really see what they have to say and present. You will be surprised how many people will talk calmly about anything and will still respect you on the other side of the ideas presented. You might win the debate, you might not but more than likely both of you will learn something.

  • Susan Blank says:

    Who can I chat to re waste management/ we have a machine that wipes out 78 food waste,tyres,nappies,pvc,cardboard,wood,sewerage meat,abattoirs,wood.
    If there anyone we could chat to,we based in Sydney Australia,

  • tancredo ivan herran vargas says:

    DEAR SIR/MADAM, We are seeking a key partner who will help uswith a new strategy going along with the world´s trend to replace and to turnfrom fuel cars to new technologies which are eco-friendly such as e-cars.We would like get in touch to talk about astrategy of acquisition of a considerable number of e-cars to replace some ofthe taxis and other public service transport in the metropolitan areas of themain Colombian cities of Bogotá, Cali, Medellin, Cartagena, Barranquila,Bucaramanga among other cities in the country. This vision is the result of a careful andplanned strategy which involves various shareholders in the political andcommercial business fields. This is a unique opportunity of taking advantageof world economic issues to turn them into a venture opportunity. We have the know-how of our transport industryand will thrive furthermore while helping the environment by implementing a newcutting edge to the way commuters and users of public transport get around. We will count on a key-partner to provideus with new e-cars to help the country’s economy, creating new openings and newbusinesses in the country.  We would love to hear from you soon andlook forward to exploring a win-win business like association aimed at theimplementing of e-cars for the taxi industry. Thanks a lot for your time. Tancredo I Herrán VPROJECTS MANAGERONG delTransporteSINDINALCH-COLOMBIA(FUNDED 1957) MOBILEPHONE NUMBER: 57 3003917983CLL 65#20-40

  • Michael Larko says:

    Hi, I would like to get a proposal to Mr. Musk. I am a 9/11 survivor who has an idea & proposal for Mr. Musk and I would greatly appreciate it, if you could provide me with a contact e-mail where I can submit my proposal for Elon’s consideration. Thanks for any help you may be able to provide me with! God bless, Michael P. Larko

  • MADELINE says:

    ELON MY NAME IS MADELINE I AM A ARIES I CALLED YOUR PHONE BUT I=OF COURSE YOU DID NOT PICK UP I KNOW WHAT YOU DID THATS WHAT WE DO YOU DID YOUR HOME WORK I DO THAT TO WHEN I WANT TO BUY SOMETHING AND ITS A COMPANY OR A PERSON I DO NOT KNOW YOU PLAYED THEM YOUR THE NEWEST HERO YOU NEED TO CALL ME 6317241060 if anyone is reading this you need to give him my number ,, THANK YOU

  • Donald Wilshe says:

    Elon $500 billion annually awaiting based on my USPTO Utility patents for AG, Med and Cleaning.

    Donald Wilshe, Biobased USA Femtotechnology
    1611 Speer Bridge Road, Yadkinville, NC 27055
    USA 336 306-0193 donwilshe@biobased.us

  • Bill says:

    I have not had solar production since August of 2021. I had service come out multiple times and the last service technician requested all panels to be replaced. Those panels were ordered and have been sitting in a warehouse since September 2021. I have contacted Customer Service and Scheduling multiple times and have received no resolution to date. I was promised call backs from Supervisors as well as representatives at least 5 times and still have not been contacted. I just spoke to a representative who escalated my issue again. I am a previous Solar City customer and never had any issues with service or responsiveness addressing my issues until the latest issues under Tesla’s management. I am pretty sure if I review the original contract you are not living up to the terms of it. I need someone from the corporate office who can actually address my issues to contact me ASAP.

  • Desiree says:

    Dear Tesla.. can you guys donate a small house for me so I can get away from my abusive boyfriend. I have no where to go I needs help.

    • Michael Patrick says:

      I am very sorry to hear this. There must be someplace you can turn to for help & shelter. Please keep me posted and I will command the energy of all the universe’s in your direction-So that, your visual into the universe materializes for you – God Bless, Michael

      • Christine says:

        Michael, what a humane and responsible thing to do. So many women reach out with e- mails like this because they do not have any where to go and that’s what led them into the abusive situation in the first place. If you cannot offer a person the means to a safe place place, the next best thing is a prayer, a spiritual intention, etc.

        Do you know how many people would have just ignored her? Leaving her to feel perhaps, despondent? High five to you!

        From an entrepreneurship perspective, she’s thinking, no risk no reward, I’m going to put this out into the universe because I know it’s wrong and I deserve better. Heck yeah she does! She’s going to be a great… whatever she decides if only she can get someone to get her the tools she needs to get over this hump. May she live long for the world to see her prosper.

  • Mitchell Douglass ST Louis says:

    I would like to have 10 minutes of time to explain I have the solution to the virus situation it can be done by killing all viruses using new phone and system Tessa has created but must talk in person about this on secure phone it involves software applications on his system I have proof of this will work I give you a clue it will need his engineering people create software frequencies are involved with no side effects I not want money for this maybe a new phone be good enough I like what Tesla doing a great world revival please contact me or call me at 1 7785339633

  • Leigh Shawn Hall says:

    I have a product that could improve your recharge time on your automobiles. My product is patented. It is currently installed on a battery powered generator. It allows the generator to be self charged. 100% green power. My product would allow your automobiles to run non-stop without recharging. Looking forward to hearing from you!
    Leigh Shawn Hall
    901-4897852
    lshawnhall68@gmail.com

  • Fenibo m.m Jack says:

    Electric Vehicle Charging Infrastructure Development Programme.

    1). Construction of 40 Tesla 20 Stall Off-Grid Supercharger Stations (TESLA EV SUPAMART) across Nigeria in Phases at $250,000 each station wholly financed by SOMBRIERO GROUP.

    2). Expansion of Electric Vehicle Supercharger across ECOWAS Member States.

    3). Would gladly request for a practical operational agreement with terms for partnership.

    4). First Phase request supplies for Transportation fleet:- 40 model S and 20 Buses

    Projected overall initial request for Nigeria will be:- 1,400 Model s and 350 Buses across Nigeria!

    Terms and Conditions would be highly appreciated.

    Fenibo M.M Jack
    President & Chm(Trustees)

  • Fenibo m.m Jack says:

    Excellent

  • Laurianne Reardon says:

    Applied for 2 positions and still waiting, received confirmation in review

  • LAWRENCE PORTNOY says:

    Does anyone have a contact for Tesla Loss Prevention Department? I have purchased more then 1 tesla and now my account has suspended my current cars on order meanwhile I am NOT an a reseller I simply purchased the car for myself

  • AGHA ZAHIDULLAH KHAN says:

    DAY MOHAMMAD CEO TESLA CODE.78585,DS160 FORM NO.2024566213.HABIB SIDDIQUI NO. 7134713849.CSIS FORM.SAFE FATHER SET.MY PAKISTAN NADRA CNIC.NO.166TRAKING.NO.103191338901.US DSD MISS DR KATHLEEN H HICKS,HBL.ACCOUNT NO(PK19HABB0000867901365501)IN EASY CASH FINANCE WAY.MISS NATALIA
    WORK COST.DUBAI POLICE FAST POSSIBLE EASY REGISTRATION MONEY SAMARA STORE OWNER MR FARUQE SB.MY THANK YOU,

  • sarah pursley says:

    I would like to preface this by saying that I graduated from medical residency in 07/20 and a week later the first thing I did was purchase my long awaited dream car, this Tesla. I’m so depressed over the events of the past 6 months and although it might be too late for anything to be done for my situation I would like to help prevent others from having to experience this.

    My tesla was towed to McCarran auto body, 2500 Prater Way, Sparks, NV, the only Tesla authorized body shop with 100 miles, ( next closest is Sacramento )on 05/28/21 following an accident when I hit a curb on the drivers side. Since May, Geico and McCarran have been unable to communicate and I offered to hire a mediator for this process. McCarran additionally damaged my Tesla by using a fork lift to place the vehicle on the lifts and destroying the driver side rocker bottom panels and the rear bumper which I have photos showing were completely undamaged during the actual accident.

    I spent 2-3 hours at McCarran with the Geico adjustor in July in order to help facilitate communication and I thought an agreement had been reached in early August.

    I received the emails from Tesla throughout October and as recently as 10/25 as regarding all shipped parts and their arrival at McCarran. The week of 10/12/21 I was notified by Geico that McCarran had now reported as new damage to the Tesla battery. I was also notified that the car will be deemed a total loss. I am also aware that my car was left sitting in the lot un-charged at McCarran auto body.

    Next McCarran had sent GEICO a bill for storage fees on 10/15 for the Tesla sitting at the shop starting from May 28th. GEICO stated that they don’t cover storage fees and this would be my expense outside of my insurance, also that I had 2 days to have it towed with no destination/towing instructions from McCarron. (To where did they want me to tow it as it is in many parts and untowable?)

    I then had to had to hire the services of a lawyer to help resolve this. Jerry the owner at McCarron finally agreed to drop the storage fee charges. This morning I released the car to be towed to the salvage yard, however it is still untowable so I don’t know when this will occur.

    I loved this car so much that I reached out to GEICO to find out what the sell off value would be for me to purchase it from them and retrieve it from the salvage yard but I have not heard anything.

    Also I would like to add that I can never buy another Tesla while living in Reno, because knowing that if anything happened to the car it would have to be towed again to McCarran auto body for repairs and I am unwilling to be forced to deal with McCarran again. I just can’t take this risk and purchase another Tesla. 😞

  • Carmelita says:

    I ordered a 2021 Model 3 thinking brand new but found out it has a “used vehicle certificate” attached to it in “document” section in your account summery for e-signing!
    Amazing how you’re strung along for weeks anticipating the day of delivery of your “brand new car”and finding out it’s USED!
    What a huge disappointment I have ever experienced in my life!
    Being lied to by the sales manager in Walnut Creek about the car since day one for example: being built, Odometer reading, built a month ago, and all along it’s been a used Tesla and he thought I wouldn’t read the fine print and just sign the contract and get trapped!
    Even used car dealerships are more honest….what a disgrace from a known prestige company like Tesla to mislead their customers thinking you’re buying a brand new car only to find out if you read the fine print that it’s a used Tesla! And to top it off I bought a bunch of accessories for my so called brand new 2021Model 3!
    Such wasted time, energy, and life changes I’ve made just to be let down!

  • Please Help says:

    There are over 10,000 employees working for the Fremont Tesla and there is an employee who is pregnant who hasn’t been working there in over 3 weeks. Can’t the manager find two more employees to replace her? It is inappropriate to have only one female working alone in a department. Let alone guys walk by her and do not even help out. Where is the help?

  • CHRISTOPHER HENRY GARCIA says:

    $977,000.00 USD
    Acc. Name: CHRISTOPHER GARCIA,
    Bank: BROADWAY NAT’L BANK,
    Acc. No: 4100055839,DD,
    Acc. Type: CHECKING BOX,
    Swift Code: 52,
    Sort Code: XXXX;,9060
    Bank Address: 1177 NE Interstate 410 Loop building 1, San Antonio, TX 78209,
    Notes: 010-1245 CHRISTOPHER HENRY GARCIA SSN 454-85-9254 (1: X Long range, Automatic pilots, 22 inch tires. Middle colors, seats 5) September 15 th.2021.

  • Karen Vedus says:

    This company should have criminal charges filed against them, if they haven’t already. Senior citizens with a powerwall that NO ONE can respond to request for service despite being told. Only can reach through the APP. Rude, nasty customer service person.

  • Ismael says:

    need contact email elonk musk or sr baglino or sr smith please help its important information for tesla powerwall certified installators

  • Tom says:

    Just thought you should know, if you ever decide to leave China, you can go but your technology and factories will stay. They have already stolen your technology and are now making there own cars. Your factories will come later. Just a heads up. Good luck.

  • Gerald J Luthin says:

    We purchased ou Model X on December 23, 2019 and love the car immensely BUT three times now the car has come to abrupt stops in the middle of busy freeways putting my wife and I in extreme danger. Horns were honking and tires squealing as cars around us moving at 70 plus mph slid around us. I frantically stepped on the accelerator pedal and it was dead-no power to the motors. Quickly turned on the 4 way flashers and shifted the lever to neutral, reverse and then foot on the brake to get into drive and after about 30 second the pedal came to life and we were underway with no mishap-this happened three times on three different freeway with similar results. I was either in auto pilot or cruise control at each time traveling at a 65-70 mph rate. The car was taken to the Rocklin, CA service center and the technicians determined that it was driver error and instead of hitting the accelerator I put my foot on the brakes causing the car to stop. I have owned and driven cars with cruise control since the 1970’s and always lightly rest my right foot on the accelerator pedal to be ready and alert at all times. There is no way I would hit the brake pedal on a car that is stopping heavy traffic. The technician told me that computers never lie but others may. Total cover up to what actually happened.

  • Mehul Thakre says:

    I had order tesla Model Y last year and paid $2500 deposit. Back in march 2020 I had recived e mail that my order will be deliver soon. Then due to covid 19 it got delayed. Last month I had received e mail that my order will be ready to deliver on june 1 2020. And they asked to make final payment, I did that on May 29 2020 and I took some loan on purchase that also got paid overnight by my bank to Tesla on may 29 2020.. I call springfeild NJ center to change my delivery date to June 2 2020 and they did. I was out of state so cut my trip short and came back to take delivery. But I I got call from center and I was told that they will not be able to deliver my order due to some defact on Model Y they need to fix it before get delivered so I got another delivery date June 6 2020. Now today I got another call and I was told that my order will not ready for delivery till june 13 2020. I am so upset with Tesla I had cancel my order I will never ever buy any Tesla product. I so upset because Tesla took full payment and I am paying interest on loan that I have taken from my bank and I do not have my Model Y yet. I was treated like I was buying peanuts for $55000.00.

  • Kenneth Martin says:

    My Vin# is 616275. I have been trying since January 2020 to get a Certified copy title and letter of permission to register vehicle in NYS to use my Vanity plate. I talked to 8 different people with no results. We have bought 3 Tesla’s. Everytime you call they pass you on to different person. Is it possible for someone who can get results to call me (716) 310-9779. The last person I talked to was Marcella.

  • Brandon says:

    Ordered my model 3 a few days ago and was offered a trade in amount on my current vehicle that immediately changed to a significantly lower offer after I agreed to that amount and ordered the model 3. Is this how business is done at all Tesla dealerships? And when I confronted the salesperson they admitted to seeing the higher amount while ordering and that it changed after doing more research on my vehicle after I was told that was the trade in value I would receive. “Bait and hook”? I think so. I asked for something to be done about this but no one will budge on the issue. Someone please help.

  • Ronald Burton says:

    I am a three time Model S owner. Below is my experience at a local service center that I’m still surprised by. I had to call them yesterday to ask why they have not responded to me! In the conversation I was told the $1275.00 fee was because my car was shipped from California…….the car came from Baltimore!!!!

    To: Tesla Service Center
    Glenn Allen Virginia

    When I took delivery of my Tesla (VIN 5YJSA1E20KF305458) on 6/24/2019, it had 19-inch wheels and turbine rims however, my motor vehicle purchase agreement and the driver-side door information chart clearly showed the required configuration of 21-inch wheels. In addition, the fascia/front bumper underside is damaged.

    The service center offered to purchase the 21” tire and rims and have the fascia replaced later. This is fine however; I traveled form Virginia Beach after I was told on two occasions that the car I was purchasing was ready; only to find that this was not the case! How do you not see that the car is not properly configured if you preformed the receipt inspection, which I am charged $1200.00 in fees to be conducted? I have no confidence that a proper inspection & setup was done! Below are some concerns that have come up since I have been driving the car:

     When stopped at traffic lights the 360 display of surrounding vehicles jitters and dances around, especially when the surrounding traffic is making turns.

     The alignment needs checking. Car drifts to the left.

     When on active cruise control the car abruptly slows to a stop on the highway for no apparent reason. It recently happened July 14, 2019, when the speed zone on highway 58 in Suffolk VA changed from 60 to 55 MPH.

     I was on I-85 heading south from South-hill VA to Durham NC using cruise control and the speed limit displayed on the odometer changed to 65 MPH although the posted speed limit was 70 MPH. The set cruise speed did not change. It did the same thing on the return trip. After reading the Auto Pilot section of the manual, I guess it needs the GPS/NAV data updated.

     When activating the turn signal to change lanes using the cruise control, the car slows down even when there is no surrounding traffic. In addition, when changing to the left lane to overtake a vehicle the car slows instead of speeding-up like the manual states. It seems as if something is loaded backwards or the software is corrupt.

     When the car accelerates, while in Active-cruise or manual driving, it acts as if it is in chill mode; although I do not have chill mode selected.

     When the car brakes while in active-cruise, I can hear a rattle in the direction of the left side of the windshield. I also hear, what I believe is, the brake pedal being operated; I understand that sound but not the one near the left side of the windshield.

    I would like the service center or mobile team to thoroughly inspect my car and correct all deficiencies. In addition, I would like to have the $1275.00 destination/documentation fees refunded to me because of the very poor customer service; definitely not, what I should have had to pay for!
    Ronald L. Burton

    • Gerald J Luthin says:

      Dear Mr. Burton,we own a 2020 Model X and on three occasions, the car came to an abrupt stop on the freeway while using cruise control and auto pilot. horn honking and brakes squealing, I frantically pushed on the accelerator which was dead, shifted the lever into neutral and back into drive, my wife was trying to call 911 to get the highway patrol out to flag traffic and after 30 seconds or so the accellerator woke up and we had power again. The service technician said I purposedly put my foot on the brake instead of the acelerator causing the car to stop-hogwash but they will do nothing to help.

  • Joseph Tomei says:

    2-12-2020

    How can I reach Elon Musk regarding a unique business opportunity? New Electric Ocean Water
    ( independent ) fueled generating system will produce ( 1,000 Megawatts) , Amazing real estate opportunity for Tesla and unique opportunity for the “Boring Company”. My invention ! Please contact me as soon as possible!

  • Norbert says:

    It has been over a year. I call and call and you never get back to me. I really liked the car, but I think I will never get it. This is the story of my life, I never get what I want. I am single and I live alone. I have been fantasizing about how my Tesla will appear on my driveway and my neighbors will see it and be zealous. but no, there is never a car, just my broken heart and a feeling of lost time. Even my three dogs are feeling bad because of this. Up to now my life has been in shambles, but now it has taken a turn for the worse, I really am not sure if I can go on like this. Please, please deliver the car.

  • damon gable says:

    Australia’s needs wants new campaign (Tesla backed)(votes would role inn) political party; protest across the country want / promote green tech and Eng. creating jobs; aim duplicate; America, China and India . Tesla Corp. for Aus. people and shutting coal and oil down. California dual resident in WA (compete against China ) personam.law@gmail.com

  • Fernando says:

    I’m having issues with my solar system (approx. two years ongoing). The issue is that I keep getting an Error Arc Fault E050 and it shuts off the system. So at times I’m without solar energy for a few days. Your Technical Support Team has not been able to resolve this issue. Now I’m being told that it’s an engineering problem. I would greatly appreciated if this matter can be resolved ASAP! Your company (TESLA) wasted no time on the sale and install of your product. Just wish they would do the same to resolve this matter.

  • Lona Sutton says:

    Could someone please contact me regarding my Tesla order.
    I have called and emailed and is getting no response !

  • Colin Owens says:

    How does ANYONE get a person to talk to in your company??I have been trying to get answers to my solar questions for over a year, I know this is corporate , I would like to talk to the head of the solar dept asap!

  • Kenneth Martin says:

    What’s the Statues of me Model 3 I ordered six weeks ago?

  • ARVISE says:

    I HAVE BEEN TRYING SINCE JANUARY TO GET THE SOLAR PANELS TAKEN OFF MY ROOF IN ORDER TO REPAIR MY ROOF WHICH IS LEAKING. MY INCIDENT NUMBER IS INC4239848. I’VE SUBMITTED SIGNED DOCS 5 TIMES EACH TIME I’M TOLD THERE’S ANOTHER REASON TO RESUBMIT THEM. LAST TIME 4/9/2019 I PRINTED AND SIGNED THEM BOTH ME AND MY HUSBAND, NOW THEY SAY THEY CAN’T ACCEPT THEM BECAUSE THEY WERE EDOCS AND NOT DOCS THAT CAN BE PRINTED SIGNED. WHY IN THE HECK WOULD YOU SEND THAT WAY IF WE CAN’T USE THEM! ELAN MUSK CAN SEND A CAR INTO SPACE BUT I CAN’T GET THE PANELS OFF MY ROOF COME ON THIS IS NOT ROCKET SCIENCE! NOW MY MORTAGAGE COMPANY IS CALLING AND THREATENING LITIGATION IF I DON’T RETURN THE MONEY FOR REPAIRS OR PROOF OF REPAIRS SINCE THE CHECK WAS SENT TO ME BACK IN DECEMBER 2018. NOW I’M TOLD EVEN AFTER I SIGN THE NEW DOCS AND THEY ARE FINALLY ACCEPTED I HAVE TO WAIT UP TO 6 MONTHS BEFORE THEY CAN TAKE THE PANELS OFF. I WOULD NEVER RECOMMEND THIS COMPANY TO ANYONE, WAIT MAYBE TO MY WORST ENEMY! I REALLY WANT THESE PANELS OFF SO I CAN FIND A COMPANY WHO CARES ABOUT ITS CUSTOMERS AND NOT SO MUCH SENDING A CAR INTO SPACE. FEEL FREE TO CONTACT ME AT VECEE@MSN.COM I’M SO FRUSTRATED IF YOU CALL RIGHT NOW WITH ANOTHER LAME EXCUSE MY HEAD WILL EXPLODE. IMAGINE THAT!

  • sandra fieman says:

    waiting for a replacement windshield on my model x for over a month.
    what is the problem . ?contact me at 561 482 6662. Windshield is starting to spider

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