Where is Supercuts Corporate office Headquarters

Supercuts Headquarters Address and Contact

  • Address: 7201 Metro Boulevard, Minneapolis, MN 55439-2130, United States

  • Phone Number:
    +1 952-947-7777

  • Fax Number: 952-947-7300

  • Email: Click Here

  • Number of Employees: 3234

  • Established: 1975

  • Founder: Geoffrey M. Rappaport and Frank E. Emmett

  • Key People: Steve Price

Supercuts Headquarters Location & Directions

Supercuts Headquarters Executive Team

Name

Title

Steve Price

Chief Executive Officer and Director

John R. Conlisk Jr.

Chief Financial Officer, Principal Accounting Officer and Senior Vice President

Lawrence D. Imber Esq.

Senior Vice President, Secretary and General Counsel

About Supercuts, History and Headquarters Information

It is a hair salon with a huge number of branched all around the United States of America. In 1975, Geoffrey M. Rappaport laid the foundation of this remarkable salon chain in Francisco. They are specialized for hair treatments and cutting styles for men, women and kids.

Supercuts is not the parent company, in fact it is a wholly owned subsidiary of a company named, Regis Corporation.  Headquarter of supercuts is now located Minneapolis, Minnesota. There are stores in United Kingdom and Australia as well but they do not fall under Regis Corporation. In United Kingdom, there are about 180 plus branches and they all are operated by a private company named Regent L.P.

They offer off the mark services related to anything related to hair and hairstyles. It neither falls in cheap saloons nor is a very expensive one, it is a middle ranged salon where you can expect mid-range charges for a normal haircut.

Supercuts Headquarters Photos

Click Here to Leave a Comment Below 52 comments
Lisa Strader - November 12, 2023

Hello:
My name is Lisa Strader, and I have started a non-profit called The Pink
Ribbon Effect in Virginia Beach, VA. My mission is to work together with the community via
fundraising or volunteering to improve the quality of life for breast
cancer patients and their immediate families.

I have begun my second
passion project which is creating MammoKits. These kits or care
packages will be given to women who will undergo a mastectomy or
double mastectomy. After this surgery, women cannot lift their arms
over their heads nor rotate them for about 4-5 weeks which makes
driving and washing hair absolutely impossible and forbidden.

After my double mastectomy, my significant other would not wash my hair. I was fortunate enough to live
near a shopping center that had a Super Cuts and a compassionate stylist who offered to wash and braid my hair twice a week at no charge. That small act of kindness
made me feel human again.

Would you be interested in donating 100 coupons or discount gift cards for me to
place in my care packages to help these ladies be able to get their hair washed (& dried if needed)?

Once made, the MammoKits will be
distributed to patients from a local plastic surgeon’s firm in VA. Beach, VA.
I look forward to hearing from you.

Sincerely,

Lisa Strader
619-300-9833

Reply
Steven darington - October 21, 2023

the manager at the veterans Blvd shop in Metairie, La Donna seitz cuts (steals) money out the register every day when you pay cash and I’m trying to get corporate to see this because they are losing a lot of money behind this and all they have to do is look at the cameras to prove it.

Reply
Reem Nawaz - January 14, 2023

I made an appointment over the phone for 2 p.m on 01/13/23 at 5638 Cottle Rd #20, San Jose, CA 95123 . They did not respect my appointment time when I got there. The hair stylist that came out to cut my hair did a quick 15 min unprofessional job. I have thick hair and it take min 30 mins. When I told her I was not happy with the cut because she didn’t do what I asked for. She got rude and yelled at me in front of the whole salon calling me names. I asked for the manager and she said she was the manager. I asked for her name. First she refused to give it to me and them after the me asking the 3rd time said I am Liz. I am not sure if that was her real name. She tried to cover up her unprofessional hair cut by bulling me and guilt tripping me. She kept saying I did you a favor by working on you on my lunch and that I am a horrible human being. Then she followed that insult by “you are lower than a human being.” She embarrassed me in front of the whole salon. She was extremely rude, condescending and unprofessional. Is this the kind of Service Super cuts is offering their costumers?

Reply
Mela Winston - November 17, 2022

My longtime Supercuts salon on 86th St. in Manhattan has disappeared, along with my favorite Stylist/Manager Pilar. Can someone please tell me if she has transferred to any of the Supercuts locations in New Jersey or Connecticut, since Supercuts seems to be out of the NYC area? I’m truly heartbroken and would travel to have my haircut by Pilar.

Reply
Debby Erskine - September 25, 2022

I am at Supercuts at 1212 Albertson Pkwy ste h, Broussard, LA 70518. I was finally able to find time to get my hair cut. I was looking forward to the shampoo. When the girl working asked what I wanted done, I said shampoo and cut. She said I would rather not do the shampoo. She mentioned something about the pipes being changed. She said that she has not done any shampoos today. She is the only one working at 3:30 pm cst on Sunday, September 25th. I was very disappointed!

Reply
Charlotte Ferguson - September 3, 2022

I have been going to the same supper cuts for almost 20yrs. I went today to have my hair cut. It was only as long as the middle of my neck. I had picture in my phone of me with short style I had last year. It’s short and feathered around the front. She did a terrible job and charged me $25.00 I’m a senior and and it should be $19.00 she said it was because it was such a “transformation” and it took her so much time that she had to charge more. It was not my fault it took her forever to cut my hair. And she didn’t style it or even wash it or ask if I wanted it washed
I payed it but am thinking of stopping the transaction. They do not have a manager, they only have a corp. Head and I tried to look it up and could not find a number or address. It’s not like I have a lot of hair, she didn’t put product in my hair, she made a comment about styling my hair, I looked at her confused and said ” you’re going to style my hair?” she replied ” no your going to style it” and she didn’t say it respectfully. Her name is Meghan, and this occurred at the Eagle, Idaho store on plaza. The date is 9.3.22 between 1:45-just before 3pm. Why isn’t there more oversight at this store? Why isn’t there a number of the corporate head or franchisee listed in the store, so if there is a complaint it can be taken care of.?

Reply
Virginia Hickey - August 2, 2022

I took my son in to get a haircut and he’s been growing the front of his hair out…top and front out for months. He only wanted the sides & back trimmed and I explained that to the girl and told her he was growing it out. Not only did she cut the front short, but in his own words he’s going to look like dumb and dumber, especially if he doesn’t have time to style it before school. This is the worst experience that he’s ever had getting his haircut. And I still tipped her two dollars because I wasn’t trying to make a scene. I do intend to get my money back even if I have to go through the bank to do it. The same salon that we’ve been using since we moved out to Arizona will make appointments and then when we get there we’re always waiting at least 30 minutes because they’re behind so we’ve been pretty patient with this store and now we’re done. We also used Supercuts for our entire family when we lived in Missouri.

Reply
Paul Hanna - July 30, 2022

Your franchisee at 14844 Burbank Blvd. in Sherman Oaks, California is illegally overcharging customers. The price on the website and the reservation system both post a “Supercuts” price of $21.50. The franchisee who also cut my hair charged $33.00. I showed her the published price and she even took a picture of it with her phone but still demanded $33 for the mediocre 10 minute haircut she gave me. Your website provides no recourse. It says to deal with the salon for any issues. Clearly that didn’t work. Your corporate “customer service” number is just a recording that directs you to a “contact us” form that doesn’t exist. If I don’t get a satisfactory response to this in a week, I will assume that the corporation is ratifying this illegal activity and I assume if it has happened to me, it has been happening throughout the country.

Reply
Greg Hudgens - June 10, 2022

I will never use Super Cuts again. I’m not that stupid to realize 1less customer will hurt your bottom line. The girl that cut my hair did exactly what I asked her not to do. Do not send me any kind of discount ticket, free hair cut or promotional crap. I’m done with you guys and if anyone asks about a place to get a haircut I’ll will refer them to some where else.

Reply
Cher - June 6, 2022

👎👎👎👎👎👎👎👎👎👎
Are You Serious!!!!! The Blonde Chick in the Lewisville Texas Supercuts off N. Josey Lane in the Kroger Shopping Center area………Just Chopped Out Chunks Of My Hair In The Back Of My Hair, Making It Look Like A Dog With The Mange. You Can’t Put It Back. It will take months for me to grow it back out. It’s A Mess!!! I did not go in that way. And don’t offer me any free anything!!! You couldn’t offer me any thing or amount to return to any Supercuts ever!!! They had a really good crew there, everyone in town raved over their cuts, then all of a sudden weeks ago…that crew was gone gone… and two new chicks were put there as fill ins…and the blonde chick totally ruined my hair style. And Everyone In Town Will See It and Hear It…I’ll Make Sure Of That In Warning Everyone!!!

Supercuts? Try💩cuts!!!

Reply
Charlene - May 30, 2022

I went for a haircut a couple of days before my daughter’s graduation. I told her I did not want to takeoff any length but just wanted angles on the sides of my face and long layers in the back. The girl who cut my hair took the scissors to angle the 1st side and went straight back into the long part of my hair. They couldn’t match the other side because it was such a mistake what she had done. Another girl decided to angle the other side but barely touched it. I left there with two different lengths in the front, one side of my head that looked like a bob and they had to cut the length to make it look half decent. I told her not to go shorter than the end of my shoulder. I said please do not go up on my neck. My hair is up on my neck. They also left me with long pieces of hair in the back. When I went to another salon to get it fixed they knew exactly how much they had cut off because there were lots of little clumps of hair that never got cut. This was by far not just the worst haircut I have ever seen, but also the worst that the other salons hairdresser had ever seen. I’ve barely had any events in three years, I have so much coming up to go to. I did not want short hair and I did not want this horrible haircut. I am beside myself!

Please reach back out to me for photos. It cost me $67 plus tip (I gave her $20 because I had caught her just before she was leaving for the long weekend but wanted to help me) to 1/2 fix this mess!

Reply
Rubin Scott - May 25, 2022

I am located in Broussard Louisiana 70518 I come to get a haircut this morning They informed me they was too ahead of me and it would be a while So I said OK I will step outside and wait for somebody to come out and then I will go back in And doing so when I went back in She informed me That it would be a while before she could get to me cause she was taking her lunch break That is not how you operate a business So I have waited an hour to get a haircut and steel did not get one

Reply
Charlie - May 5, 2022

Super cuts in calcutta ohio is horrible!!!

Reply
Meaghan - May 2, 2022

If someone could get back to me at your earliest convenience that would be much appreciated I went to get my hair done 2months ago l got foils and a hair cut it was the most horrific vist I don’t even have words of some one could get back to me my email is mullaneymeaghan4@gmail.com or phone 401-470-0117 please and thank you

Reply
Alfred joseph - April 27, 2022

Hi my name is Alfred Joseph I own hair salon and I was wondering if you guys interesting investment my cell phone number is 209-613-7634 thank you

Reply
Robert Berrios - March 9, 2022

My husband had the Worst cut ever. The woman refused to even comb it after cutting.

Reply
David Lieberman - March 1, 2022

Interesting that I posted a negative review/comment and it somehow mysteriously disappeared from this site. I explained that I had a negative experience the past two times I got a haircut (although the first time, I went back and another stylist fixed it free of charge) and I was unlikely to go back. Given that the administrator of this site saw fit to delete my comments, it shows that the problems with Supercuts are not just limited to the individual stores but also impact the corporate headquarters.

Reply
John - February 6, 2022

I went into for a haircut in the Mill Creek, Washington for a basic #2 side and blend on top. I’m a man with a beard, thick beard. I had to explain multiple times with a #2 is and how much to blend hair. While cutting around my ears, the dresser started shaving off my beard. I said “STOP, no beard trim.” I don’t like people touch my face or beard, not because of Covid, but I hate germs and don’t like them around. I’m also very picky about how my beard looks and how it lays on my face. I told the her to stop immediately, all the dresser said was,”oh” and then moved to the other side started to do the same thing. I told her to stop again and dresser stated,”oops, what do I do?” To top it all off, I was charged for a haircut and beard trim, ridiculous and unfair!!

I went back into the location the next day to talk with the manager and that was even worse. Manager said,”oh…okay well we don’t do refunds and we can’t do anything about it, maybe I can talk with the person that did this.”

I showed pictures, and explain the situation to the manager, she was zero help or signs of sorrow. With messing up my beard, she also left long patches in my head and short hairs. Really makes me ugly and uneven.

DON’T EVER GO TO SUPERCUTS, IT’S JOKE AND UNLESS YOU WANT TO BE DISAPPOINTED OR HAVE TO TEACH A “PROFESSIONAL”

Waste of money and time, absolutely ridiculous with a side nonsense.

Reply
Shawn - January 24, 2022

Worse experience ever in your Belton tx location. Was not greeted when I walked in . Signed in still no one spoke to me . One was cutting a young child’s hair the other sitting down texting no caring if someone is waiting. Called back after I left she would not let me speak to the manager. Call another location left my info to have the area manager contact me been hours no response. Is this how your company treat paying customers? Can someone call me . 254-541-8428 . Since your area dm won’t.

Reply
D.L. - January 23, 2022

I’m sure that this won’t results in any changes but it will make me feel better. I understand that it is unreasonable to expect perfect service every time. However, your company has failed to deliver in my last two experiences. Several months ago, after getting a haircut at one of your salons, I got home and noticed that my hair in the back was extremely sloppy looking. I went back and another stylist did fix it free of charge. Okay, a mistake was made but the shop took care of it. Recently, I went to get another haircut. Upon getting home, my wife said ‘turn around’. I did and she commented that my hair in the back was very uneven. As I said, I don’t expect perfect service every time but given that your company has screwed up twice in a row, I will take my business elsewhere. It seems that you are either hiring incompetent personnel or else you just don’t care about good service.

Reply
Constance M ClineHarden - January 2, 2022

NEED HELP WITH CHANGING RECIPIENT GIFT CARD EMAIL!

Reply
Denise - December 27, 2021

I took my mother to the Supercuts in Dana Point, CA December 26, 2022. I would like to show the corporate office my mother’s hair cut that Paul gave her. She now has a cowlick and a very choppy, uneven cut in the back. Her new do looks like my pandemic home hair cuts. Paul was very smug with me when I let him know that Mom’s hair was very uneven. He didn’t agree. I felt he should have spoken to me very differently.

Reply
Kathleen - December 14, 2021

I went to Supercuts #82315 Fairfeild, CT. Ticket #44 Stylist Tania. She gave me the most horrible cut I have had in my lifetime. It was as if she put a bowl on my head cut around the top layer and left the rest of my hair as it was. I wanted it feathered and she did nothing like that it actually looks like a mullet! I even brought a picture of myself with the style I wanted, she glanced at it and put it down. I have left reviews for people to know not to go there or any Supercuts at all. This was a horrible mistake going there. I had to go to another place and have my hair reshaped! Terrible haircuts Supercuts give. As said by a friend it’s just a chop shop!

Reply
Bill Schwartz - December 4, 2021

Att: Supercuts CEO & Counsel Lawrence Imber Esq.
Dear Sirs: “Urgent”
I recently had a haircut at Supercuts located in Manoa Hawaii.
While the haircut was satisfactory, I was dismayed at the answer I received from your
Stylist when I asked if he was vaccinated for Covid-19? His response as follows,
“It’s not your business, it’s a personal matter!” I explained that most states have Privacy Laws,
but health concerns supersede those laws. When I mentioned this to your Stylist, he ran to
the back of the shop and didn’t reappear. I paid my bill, but was shaken by this experience.
This particular Supercuts shop, caters mostly to elderly clientele who are at significant Covid risk.
Hawaii has had more than 10,000 Covid cases and recorded more than 1,000 Covid-19 deaths
Can you succinctly, e-mail your company’s Covid-19 policy? I believe this should be made public!
With gratitude,
Bill Schwartz

Reply
Anna Tenorio - November 24, 2021

Don’t EVER go to the SuperCuts in Bloomingdale on Gary Ave. And if you do, DO NOT have Rosie touch your hair. We went there to get my 12yr old son’s haircut for the Thanksgiving holiday and she did a complete wack job. I specifically gave her instructions AND there are notes in the system how he usually gets it cut and she decided to SHAVE his entire head. He walked in with a FULL head of hair and now he’s bald. To my shock and confusion, I asked why she did that, and she BLAMES my 12yr old and continues to BLAME me because I was not hovering and watching her cut my son’s head. As I was taking pictures of the mess she created, she then REFUSED to fix it leaving a hard line on his head and continued with another customer. She took ZERO accountability for what she did and continued to BLAMED my son and myself for what she did. The ironic part is that 2 other stylists empathized for what happened and attempted to fix my sons hair. They both said that if the notes in the system was not clear or dependable, a stylist should always communicate with the customer (or the parent) at all times. To which Rosie FAILED to do. Did I blow up with frustration? YES. Any parent would do the same after seeing what Rosie did to my son’s hair. I get it, it’s only hair and it will grow back. However, my son is sitting there holding back tears staring at himself upset and frustrated that his ENTIRE head was shaved. Rosie DOES NOT care for her customers, all she sees is rushing a job so she can do another. After speaking with the owner, Monica, she states that Rosie has 15years of experience. Her performance CLEARY shows how incompetent, unprofessional and disrespectful Rosie is as a stylist. It’s unfortunate that they have a stylist that represents the company so poorly. I HIGHLY suggest people to stay away from this SuperCuts Location and STRONGLY suggest to stay away from ROSIE. Refer to picture below—- you can see the before picture (full head of hair) and the after pictures.

Reply
Stan - November 13, 2021

I was a walk in at San Luis Obispo Supercuts today 11/13/21. One person waiting for their child to be finished and three stylist cutting hair. I had no appointment and was told it would be about a 15 minute wait for my requested stylist. Great. Two other people are now also waiting for a haircut. After waiting about 30 minutes or more and having two people being called up for a haircut with my requested stylist it would have put me well towards a one hour wait as my wife was with me. SO… I stood up without saying a word to avoid creating a much more negative situation…. and walked out. No one there seemed to care or notice until they may have later called my name.

Not the first time this type of similar situation has happened. Time is valuable to all of us. I would have felt better if someone had just said we cannot cut your hair today or maybe in an hour or two. Since life is fluid an appointment does not work for everyone. I have utilized the SLO Supercuts for several years and primarily with Angela for preference. I am now encouraged to try other recommended barbers and if I should find a good barber I will most definitely recommend them to others. I’m sure someone will fill my void at Supercuts….until their customer service tolerance level is also taxed. Not a way to run a business. I would much rather have said something like
“ Keep up the good work people because everybody wins”

Reply
Johanna Athas - November 8, 2021

I went to Supercuts located in Bangor, Maine yesterday afternoon (Sunday, November 7, 2021, at 4:40 p.m.) for a very basic trim. I have been growing my hair out all year and I get about a inch trimmed off every 6-8 weeks to keep the ends fresh and healthy. When I went into the salon, it was shoulder length, which I was very happy with. It was painfully obvious from the minute I sat down that the very young female “stylist,” who had a buzzcut and was dressed like a guy, had absolutely NO experience or training whatsoever. She was downright CLUELESS. She asked me what I wanted done and I clearly explained that I was growing my hair out and I only wanted about an inch taken off, all one length with no layers, and then thinned out a bit because my hair is very thick. This is the MOST SIMPLE haircut ANYONE could ever ask for. She began by instructing me to tilt my head down, which is what every stylist who has ever trimmed my hair has had me do at the start of my cut, so that gave me a teeny bit of hope that maybe she knew what she was doing afterall. Then, she paused and said, “Oops, sorry. My bad. Don’t do that.” She then proceeded to mess with my hair for a good minute or two as if she couldn’t figure out where or how to start this VERY simple, straightforward haircut. Then, she started cutting. I could literally feel her hands shaking VERY badly. She was resting her arm on my shoulder as she was cutting and she was trembling like a leaf. I think maybe she was withdrawing from drugs. She was also talking to herself and was telling herself what to do, as if she was reading an instruction manual on how to cut hair. She wasn’t even holding the scissors properly and the way she was cutting was as if she was trying to cut through tough cardboard. She was literally HACKING away at my hair. I couldn’t really see the result of what she was doing because I wasn’t wearing my contacts and had instead worn my glasses, which I had to take off for the haircut. She then stopped and I could see her silently freaking out. I grabbed my glasses and looked in the mirror. This idiot had literally CHOPPED off the hair on the right side of my head ALL THE WAY UP TO THE LEVEL OF MY MOUTH!!!! As I said, it was shoulder length and I was growing it out. I ONLY wanted ONE INCH trimmed off, which I was VERY clear about. Instead, this whack job took off a good FOUR inches, which had taken me AT LEAST 6 months to grow out! I was almost in tears. I was shaking I was so livid. I said, “What is wrong with you?! I told you to ONLY take off an inch and you took about FOUR!” She said, “I know. I didn’t realize how your head was positioned.” Dude, that is YOUR job as the stylist to instruct your client how to position their head (tilt it down, look up, look straight ahead, tilt to the left, right, etc.) She did NONE of that! She didn’t even apologize! I immediately turned around and asked the other stylist (who happened to be the shift lead) to get this moron away from me immediately and try and fix this disaster. She was very apologetic and explained that they had just hired a bunch of new stylists, which I am sure they did, but that is NOT valid excuse! Shaky McGee disappeared and I never saw her again.

Because of what this moron had done, the other stylist had to cut the other side to the same length so that it would at least be even and she did her very best to salvage what she could of the giant mess that was made by this idiot. Now, I am stuck with an absolutely HIDEOUS and VERY SHORT mushrom looking bob cut that looks completely RIDICULOUS. I am MORTIFIED by how I look. Honestly, I look like I have a mullet because it’s much shorter in the front than it is in the back. I have NEVER been so furious in my life. I LOVED my shoulder length hair and now it’s gone! This idiot COMPLETLEY RUINED an entire year’s worth of growing out my hair and now it’s going to take ANOTHER year to get it back to where it was and I am going to requre multiple salon visits as it starts to grow back out over the next many weeks to fix it so that it’s even and all back to one length as it was before. This could NOT be worse timing with the holidays coming up and I’m going to have to face my entire family in just a couple of weeks for Thanksgiving with this hideous haircut that looks SO STUPID on me. We also have a wedding to attend next weekend, which I am seriously contemplating not going to beacuse I am sm embarrassed by how I look.

There is absolutely NO way that this so-called “stylist” had ANY training or experience in cutting hair, ESPECIALLY if she could so easily botch the most simple, straightforward one-inch trim in the entire world. I’m positive that even a child could have done a better job than this quack did. Hell, I probably could have even cut it myself and done a much better job! I WILL be speaking with an attorney about this, because I sincerely believe that this is blatant neglegence by allowing someone with NO skills, experience, or training to cut hair just because they were short-staffed. This girl’s hands were SO shaky, which is VERY dangerous when she is handling sharp scissors. It was ridiculous.

Reply
Josh - October 17, 2021

My son got his hair cut by Jade in Ardmore Oklahoma was supposed to be #2 on side a scissor cut on top and it looks like a buzz cut absolutely the worst haircut ever this person doesn’t deserve to work there not even in a dog grooming place

Reply
Rick - September 16, 2021

You need to teach your employees how to give a basic, classic men’s hair cut. Not all of us want to look like Bart Simpson with a square head. You can tell your concept is out of date when more and more male celebrities are returning to the classic cut, where the hair on the side is longer toward the top and is tapered shorter as you move down toward the ear. Even if you show your stylist a photo, they still only seem to know one way to cut men’s hair and I would go out on a limb and say most don’t want that cut.

Reply
David Mauger - August 31, 2021

The Supercuts at 326 Upland Square Drive Pottstown , PA . 19464 They Over Charged Me . I said add $4.00 tip . I find out when I got home I was Charged $80.00 , 2 Haircuts at $20.00 =$40.00 , With the $4.00 it Should Have only been $44.00 . And there was a man before us with his 4yr old son $38.00 Tip , I Think the Woman over charged the young father. I’m going to my Bank to get them to credit Me My $36.00 back that I was overcharged! And I will never go back to that store Location again . I will Be calling Tgeir Corporate Headquarters Tomorrow to let them know that one of their employees is overcharging Customers!

Reply
Sherry Donnellan - August 13, 2021

My 91 year old father just got Butchered at Supercuts Beaverton-Hilladale, Portland, OR @12:30 PM by a 57 years old aisian woman who has cut his hair in the past
Since my daughter opened her own shop we have not gone back until today when my daughter couldn’t cut her grandpa’s hair
When my dad came out his hair was no longer than 1/8 in in length over his entire head
As he was extremely thin on top he now looks completely bald
I cried
My dad walked out down hearted and asked me not to go back in and demand an explanation and his money back
Tonight we are celebrating a dinner with my cousins he hasn’t seen in some time and feels ashamed of how he looks
He paid with his USBank Visa and his name is Peter Petros
My name is Sherry Donnellan
Both from Portland, Oregon and we will never go back to a Supercuts with any other family member

Reply
Cynthia Olson - August 10, 2021

Supercuts here on John’s island never ever answers the phone!! I’ve scheduled appointments online got confirmation email and told we have no appointment for you!! Cant get business if you dont answer phone!!!

Reply
Michele Porta - July 19, 2021

I went to Supercuts at 450 Hackensack Ave,Hackensack NJ last Friday and the gentlemen by the name of Yan is excellent I go there quite frequently to get my hair blown out, he was telling me that he might be leaving please try to keep him I come from a family of hair stylist and barbers I have never seen anyone work as hard as he does Also has such a great friendly personality. Some times big companies don’t realize how lucky they are to have him, that’s why I am reaching out to you today.

Reply
K - July 14, 2021

Why does Supercuts want your first and last name, phone number, and email just to get a haircut? I went into the Hollister, CA, salon and was told I had to at least give my phone number in order to get a haircut (in spite of the fact I was waiting there in person). Supercuts has lost a long term customer (over 20 years) just because they wanted to get my personal information so they could sell it. For over 50 years I have been able to get a hair cut with just my first name. I guess you just have to make more money anyway you can. Penny wise, pound foolish since Supercuts will loose much more money by my, as well as family members and friends, not returning, than what you would have made by selling my information. People need to refuse to just handover this information and it will stop.

Reply
Hassan Musharbash - July 12, 2021

YOUR HAIR CUT STORE IN CHINO CA CHARGE $24.00 FOR SENIOR HAIR CUT THIS IS TOO MUCH,ON INTERNET SHOWING $12.00 FOR SENIOR. REGARD SAM

Reply
Carolyn - June 30, 2021

I spoke to store at 2205 W. 12th St. In Erie. PA. to ask price of shampoo and blowdry. She said “depends on hair length”. I said a bit longer than Shoulders. She said about $40. I asked if that wasn’t high. She said the biggest cost was blow-dry. I never paid for a blow-dry with shampoo. Will it cost $30 plus/minus to dry and $10 for a shampoo?

Reply
Mary Kara - May 4, 2021

Just went to supercuts in Bloomfield N.J on Belleville ave , very dirty salon

Reply
KW - March 2, 2021

Not sure what happened to the SuperCuts at 334Lake Mead Blvd. Henderson, NV .
It appears to be under new management? I was there yesterday and it was pretty dirty, and smelled awful, I noticed that the person cutting my hair didn’t match the picture for the license displayed, so I was looking at the other licences and nobody matched, I used to go here all the time, but not anymore, something wierd is going on at this place, you should really look into it!

Reply
Gene Fagin - August 23, 2020

Despite common knowledge of the Virus, yr stores websites are consistently inaccurate….. If closed, just note closed…Clients shall be content to make appointments.Thanks.

Reply
Lynn Smith & Randy Bridges - August 16, 2020

Well, since my complaint was deleted I will resend it. The owner of the Supercuts store located in W. Lafayette, IN. contacted my boyfriend and left a vm. Randy called him back, and never received another phone call back from him.

Summary:
-I had scheduled a hair cut for both my boyfriend and I on 7-23-2020 for 11am. I had called the salon earlier that week, since I have a medical condition that I couldn’t wear a mask. She said ok, I will put it in the schedule.
-I received a call from my Stylists a couple hours prior to our appt. She said “This is in regards to the restrictions of the mandatory mask law in W. Lafayette”. Our Stylists (Anna) on the day of our appointment she said “it is the policy of the store, that Lynn would have to wear a mask or I might lose my license”. I explained to her, that the Mayor had specified in his new law, that people with medical conditions didn’t have to. To further elaborate more in detail, my boyfriend got on the phone and explained to Anna, that she wouldn’t lose her license. She would be abiding to what the Mayor had specified in regards to the new mask law.
-I ended up canceling my appointment, and my boyfriend (Randy) went to his appointment with his mask on. He brought in the paperwork, that the Mayor had specified on medical conditions. He hi-lited those areas, and showed it to Anna. (as proof, that what he was saying was accurate)
-Anna’s manager came out of the backroom, and apparently gave Randy a really bad time about the whole situation. She refused to look at the document, or even try to understand what he was explaining to her. She, the manager said if you don’t like it, Randy could leave. So he did, and we will never be back to this Supercuts again. It was a really bad experience all the way around, and it wasen’t necessary either.

Reply
Melissa Vance - July 16, 2020

Got a bad haircut told them and they still charged me wont ever go back for myself

Reply
Janie - June 17, 2020

By NOT requiring “stylist” (employees) to wear masks until this pandemic to totally over or a vaccine is available is telling people your company does not care about their customers. It doesn’t matter what “phase” of re-opening the country is in…there is still a pandemic HAPPENING!! I’ve been told that if I want the person working on my hair to wear a mask…they will. That is stupid! and totally UN-caring about clients. All the medical experts are saying (if you listen to them) to social distance(6 ft. apart) and WEAR MASKS!!!! Even today…if phase 3 that’s what they are advising, especially since the numbers are going UP!!!! Not caring about and not taking care of your clients is the fastest way to loose business. Any business that has that attitude should be out of business.

Reply
    Ilene S - September 3, 2021

    9/3/21 You are so right about a business caring or not! Same mask problem continues to this day at Supercuts Thornton Co. (128th & Quebec)

    Reply
Donna Beck - June 2, 2020

Went to supercuts 20533 Biscayne Blvd MiamiFl 33180 I looked up the prices before I called an made the appointment Goggle says haircut and shampoo 16.00 so was really floored when they charged me 24.50 I mentioned to the girl and she said she didn’t know anything about it I showed her the Google ad she would not honor the ad I will never go to supercuts again and will not recommend it to anyone Also the bathroom was nasty very nasty

Reply
Garry Hershman - May 23, 2020

Today my wife and I wanted to get our hair cut. She had a stroke almost 8 yrs ago and can’t communicate so I talk for her. She also has a service dog prescribed by her dr. We went to Supercuts at dawley farms in Sioux Falls S D. Her dog whimpers alittle around strangers and who must have been the mgr. asked if I could take him outside while she got her haircut. I did for about ten minutes and returned. I was talking to the stylist about an area she wanted cut alittle more. This mgr. said could you take the dog outside he’s annoying me. When I explained he was a serve dog she told me she didn’t believe it. We’ve been to a lot of hair places and never have we been treated more rudely than today. Absolutely no respect or compassion for the disabled at this place. As I told her. We will never go back to a Supercuts again.

Reply
Don Lutz - May 5, 2020

You need to fix a website problem. I go to your Supercuts store in San Diego on Washington Street. There is nothing wrong with this website. It says they are closed. However this morning I entered “Supercuts near me” and this Supercuts showed up and it said “Open in 3 minutes.” It now says “Open – Closes 6pm”. I drove there this morning and they are closed with a note on the door saying “We will open in April.”

Please fix this website problem. Thank you.

Reply
June Hosking - May 4, 2020

I need to talk to someone about my W2 2019 ASAP on phone please can I have a phone number I need Regis number I am no longer an employee and I never received a w2 from them

Reply
betty barnhart - March 8, 2020

Today I went to the supercuts in Emporia ks. I told the girl I wanted shampoo,cut and blow dry. What I got was a very lengthy shampoo hardly rinsed the soap out, then just verially snipped the ends of my hair.Never sectioned it off just combed it straight down and a few snips ,then blew the ends half dry using a comb ! Really 17.99 for that unbelievable I will not be back or recommend this trip off unprofessional place to anyone !

Reply
Leann Ferreira - March 2, 2020

Really hard to find out who is management over which store ?

Reply
Bill Bradley - February 20, 2020

How can you charge me $10 to blow dry my hair after a hair cut, this is unbelievable in all my years getting a hair cut no one ever charged me to blow dry my hair. It was cold that day and the hair cutter was gonna let me leave with my hair wet. I paid the ten dollars because I didn’t want to get sick. I would like a response here. Thank You

Reply
steve - January 12, 2020

Lawrence D. Imber Esq.
Steve Price
Chief Executive Officer and Director
John R. Conlisk Jr.

Your stupid employee cut at least 6 to 7 or more inches of my wifes curly hair today she has had that way for over 30 years, and about the sametimeor more she has mainly going to your locations, and your employee claims she meaning was saying yes, but according to my wife she didnt and your employee was told to stop,
This happened at the Otay mesa san diego location in california 92154 on dennery road. The manager and the employee both acknowledge they know spanish .
then the hair style is lesbian style gay which some of fellow gay females said it is that I know from and its a male alpha cut to them, making some lesbian statement.
I have nothing against gays but its very Upsetting to me and a free shampoo isnt changing nothing, in fact i doubt her hair will ever be the same due to your employees stupidity.
if there is a way to sue your company and the franchise owners I will.
Your employee does speak spanish so I dont understand if she was gossiping with the other lady or not understanding the word to stop!
Its a Terrible experience for me as to be her husband since a neighbor thought my wife is gay now when I didnt even recognized her until she took off her sunglasses.

Reply
    Leann Ferreira - March 2, 2020

    Get em Steve the idiocy that goes
    On when someone tries speaking behind someone’s back until oops I know that language too just makes ya wanna smack them but legal smack them legal get them Steve with all you have

    Reply

Leave a Reply: