Where Is Subway Corporate Office Headquarters
Subway Headquarters Location & Directions
How to Contact Subway Corporate Office
Subway is one of the most popular and loved American fast food joints, not just in the U.S. but worldwide. Since the company has operations worldwide and serves millions of customers, so naturally, complaints and grievances are quite normal to occur. If you are a Subway customer and want to contact the company headquarters, you can easily do so. The steps shall be mentioned in the article as you read.
The many reasons to contact the headquarters could be because of delay in order, misplaced orders online, inadequate customer service, problems with placing an order via website, poor quality of food, and so much more. Below are some of the easy ways in which one can contact the Subway Corporate office. The customers can use any one of the listed mediums to contain the headquarters no matter what the issue is, regardless of what the issue is.
Ways to Contact Subway Headquarters
Address – if you want to contact the Subway headquarters to file a complaint or apply for a request, you can write and address to-
325 Sub Way, Milford, CT 06461, U.S.A.
Phone no – the easiest way to contact the executives working at Subway can call the number +1%20203-877-4281. One might receive an automated response when you make the call. However, the call will be connected and transferred over to a customer care executive. The customers are requested to be a little patient and stay on call.
Email – one can write an email to press@subway.com
Website – www.subway.com
Social Media – the customers can also find Subway on social media platforms such as Instagram, Facebook, and Twitter. Follow the pages with the blue verification mark.
Subway Headquarters Info & Photos
The Subway’s international headquarters are situated in Milford, Connecticut, in the United States. The company also has five regional centers that support the international operations of the company.
The company’s Connecticut headquarters are open and airy. They are not as big as one may expect, even though hundreds and thousands of employees work at the company. Crowded flags are lining the lobby of the building. Each flag represents the country that has Subway diner. They are a reminder of how big the organization is.
Subway Headquarters List
|
S. No. |
Country |
Address |
|---|---|---|
|
1 |
United States |
325 Sub Way, Milford, CT 06461, United States |
Subway Headquarters Executive Team
peter buck
Founder
The famous American restaurateur, physicist, and philanthropist Peter Buck is the founder of the fast-food restaurant chain, Subway. He was born on December 19, 1930. He earned his master’s degree and doctoral degree in physics from Columbia University., He worked as a nuclear scientist from 1957 to 1978 with various companies and then founded Subway in 1965 under Pete’s Super Submarines. Later on, with a joint venture, he named it Subway. He is also involved in many charitable activities and currently has 261 ranks on the Forbes 400 wealthiest people list. He has a net worth of about $1.6 billion.
John Chidsey
Chief Executive Officer
The chief executive officer of Subway at present is John Walker Chidsey. He is an American attorney and a businessman. He joined the Subway chain as the C.E.O. in November 2019. He formerly worked as the chief executive officer and executive chairman at Burger King Corporation. He is also a director and a member of the HealthSouth Corporation in the audit committee.
| Name | Title |
|---|---|
| Mike Kappitt | Chief Operating & Insights Officer |
| Ilene Kobert | Chief Legal Officer |
| Carrie Walsh | Chief Marketing Officer |
| Donagh Herlihy | Chief Digital & Information Officer |
| Lisa Shea | Chief Human Resource Officer |
About Subway
History
Subway was founded by Peter Buck and his close friend Fred DeLuca. Peter Buck gave $1,000 to his friend DeLuca to open Pete’s Super Submarines in Connecticut. Following that, they both established Doctor’s Associates Inc so that they could oversee the operations of restaurants when the restaurant franchise started expanding., Their goal was to earn money from their joint business and pay for their tuition fees for medical school and the doctorate degree in Physics. After the restaurant business started doing well monetarily, they changed the name it Subway as it was short and easily recognizable. As the company grew, they opened several franchises in the U.S. as well as the rest of the world.
About Company
Subway is a fast-food company that majorly serves various submarine sandwiches, delicious salads, and beverages to the people. They have several topping choices that allow the customer to select whatever topping they like on their sandwiches, giving them the freedom to create the sandwich with their twist. The previous Subway slogan was “Eat Fresh”. This indicates that all the ingredients used to create the sandwiches fresh and hundred percent organic., By 2019, the company was declared to be one of the biggest franchises in the globe. It has and, as of October 2019, had 41,512 locations in more than 100 countries. Subway sandwiches and salad are incredibly affordable, and people worldwide love its healthy and delicious sandwiches offered in a great variety., As the fast-growing franchisor, the company draws on the strong and powerful entrepreneurial spirit, passion, and motivation that exist in the organization. These factors help in shaping and growing the business. The franchise strives to create better opportunities for the staff, customers, and communities worldwide.
Facts
The company has started using gluten-free bread for customers., Subway has around 67423 employees working all over the world. One can also apply for employment if they think they have the set of skills and qualifications to work with them., Subway invested around $25 million in 2018 for a re-branding campaign that was targeted mainly at young consumers so that they could boost sales., In 1979, the first Subway restaurant on the west coast, U.S., was opened in Fresno, CA., Subway’s best selling sandwich is called B.M.T. (biggest, meatiest, tastiest), Subway I.P. Inc. owns the intellectual property for the entire restaurant system., Subway’s regional offices for Europe are located in Amsterdam, Netherlands.
It took 5 months for anyone to even acknowledge the fact that I placed an order and never got it.
The store owner was abysmal telling me that I had to contact the delivery company for my refund even though I placed the order through the SUBWAY app. For over 4 months I have been getting the run around always being told to reach out to customer service to no avail.
When I was finally refunded with a coupon to give the money back to YOU…when I went into a store I was told my coupon would not work there. When I finally did get the coupon to work on line I was $2 short and your app would not let me re load the coupon or add funds to it.
This whole experience has been exhausting
Strange that the location that has caused me so much trouble is not even listed on your web site
restaurants.subway.com/canada/on/toronto
2378 Lake Shore Blvd W, Etobicoke, ON M8V 1C3
The manager owner counter person whoever he is was so rude and dismissive and he is always there to make each experience worse than the last.
We loved Subway but can’t and won’t go there again.
YOU WIN…you lost me
Hope you are happy
(worst customer service EVER!)
Steve
Entered the subway located at the Walmart at 918 Bandera Road in San Antonio Texas and was immediately greeted by the manager and another employee by them stating that my dirty dog could not enter their establishment. They did not ask if she was a service animal nor what service she performed. There was not any sign posted that stated that service animals or any animals were not welcome. I tried to explain that she was an emotional support animal and I had never had any problems with her as well as the fact that Walmart had never excluded her. I had entered that particular Subway before with another esa without a problem. They continue to berate me and refuse to serve me if I did not leave or remove the animal in question. My dog was not exhibiting any aggressive traits nor presenting a problem. I have emailed Subway and they have not responded.
Ordered 10 each ham and turkey foot long sandwich, plus tray of toppings for a girls lunch on Oct 26. from the 205 S Willow Ave, Cookeville, TN store. When we went to eat, there was hardly any meat or cheese on the sandwiches (3 each meat/cheese, very thinly sliced, for a foot long). Later, after several attempts calling the store because no one answered, finally spoke with Wanda, who said she personally made the sandwiches and that is the way they are to be made. She wasn’t apologetic or anything. She said take a picture and bring it in. Well at this point we had already eaten and of course no longer had our receipt. Who knew you needed to take pictures of your food! For sure we will be talking our business elsewhere.
I submitted my missing receipt on the subway app to receive points because I forgot to scan at register in the store and last time I went was a week go on Saturday this happened but I never received any points for my big bucks purchase and I’d like to keep adding on points for rewards thank you
My family and I would like to know why the SUBWAY in Marion, Kentucky. Will not honor Your coupon s or rewards points.
We constantly get coupons in the mail and yet that store refuses to accept them.
Three times over the past month we’ve tried to use them to no avail.
Until that is corrected We will no longer utilize that store.
Unfortunately it’s the only one close by.
Thank you for your time.
Management at paola sucks
I write this comment with the expectation of something positive. However today I regret ever coming to Subway. My experience at the location of at 3901 N Lincoln Blvd, Oklahoma City, OK 73105 has been vulgar at the least. I’ve never seen someone treat customers so poorly and reflect negatively months on end with public review and not be reprimanded. Due to this day leader, after years of coming and finally committed to calling it quits.
I need employment verification from someone at Subway’s corporate office for the Texas department of human services so that I can apply for food stamps for my children can someone please get back with me at your earliest convenience
My children, and many other from her high school, were in restaurant #25610 in Amarillo, TX on August 31, 2023 for their lunch. My children had brought in food from another store (it is not stated on the door no outside food or drinks) and were sitting in the corner eating and laughing and chatting. The manager, Desirey, approached the the kids with outside good “Rosa’s get the fuck out, McDonald’s get the fuck out. If you have anything that’s not Subway, grab your shit and get out.” What if they wanted a cookie after their food or were still hungry?! They will never purchase from this crap ran franchise! The principals at the high school are aware of this situation and not pleased!!! At least one got on the phone with his mother. They asked her why did she have to be so rude about it and what did they do? She told all of the children whoever their mom is raised some little bitches. My children came home immediately, very upset. Therefore, I went up there. She said she did use the F word and as she told me earlier on the phone, she never said their mama’s raised some bitches. Well, it wasn’t me on the phone. She told on herself. I went up there, I didn’t call. So, she immediately back tracked and said she never said that. My daughter’s dad also had an issue with her terrible disrespect and has decided to contact corporate. She said the owner knows she did use the f word and will NOT fire her, so try it!! She needs to be fired immediately for talking to underage minors in this manner!!!!! We will be in contact with a lawyer, if this is not resolved with her being fired for speaking to minors in this manner. Thank you!
This is absolutely unprofessional behavior and completely unacceptable! I’m not sure if Subway reads any of these comments but, this is their platform. So many of these comments are reflective of poor behavior on behalf of their employees and I don’t understand how they could stand beside of this behavior. I’m so sorry that these children were treated in this manner.
Not only do we plan to send this to Corp. but also to Gardner Board of Heath. When told him you can’t sit on the counter with your feet on a food prep area he gave us the middle finger. I would guess it wasn’t sanitized.
When I brought the issue up to walmart associate – the reply: well he isn’t preparing any food right now.
was given the understanding from the subber he was the owner as he stated his staff is not to allow my choice so this does not qualify as an ideal apology, The last action by you or your employees was a stain on your reputation and your lack of desire for continued patronage.
Sent from my iPad
On Sep 1, 2023, at 11:12 PM, Troy Garaas wrote:
Dear David A Gloria,
I want to take a moment to thank you for contacting me and to extend my apologies for the less than ideal experience that you had in my restaurant.
I understand that my staff’s behavior during your visit did not meet your expectations. I know that we have let you down, and for that, my team at this Subway® restaurant is sorry. We are dedicated to handcrafting our meals in a welcoming environment.
I am always looking for ways to improve the restaurant experience for my customers, so I shared your feedback with my team to prevent this from happening in the future.
Thank you for choosing Subway® and we look forward to seeing you soon.
Troy Garaas
General Manager
I’m sorry but ur business is goin to fail 90% of the stores in my Area do not participate with the coupons and commercials people will not buy if you’re not willing to participate in nationwide commercials and advertisements everything‘s getting expensive these days so consumers look forward to deals and when 90% of the stores do not participate with the deals you won’t get any service I live in the Orange County ny Area
I’m here on Syracuse New York at the subway in the bus station, trying to order my food and they see me trying to wear my food and goes on a 10 minute break
On July 22-23 approx six pm I visited subway in Primrose On. Canada
The lettuce was brown and the tomatoes mushy and runny. Spoiled. I told the young lady they were off and to pleas use the other container. Her reply was ,they aren’t allowed to throw them out. I told her not to use them.
On Aug. 5-2023 @ approx 6 pm,I again visited this same Sub Way The lettuce was brown and slushy and the spinach was mushy rotten / or just frozen and thawed in spots.I once again pointed it out to the young employee and requested they use a different container.
On Aug 6-2023at approx 6pm I again STUPIDLY tried this same Sub Way. Again the lettuce was brown and mushy ,spinach with bad spots.
I told the young lady that the lettuce was bad and could she get another container. ( the other side lettuce spot
was empty) her reply was, this isn’t any better. She was correct,it looked just as bad. I therefore wound up with a BLT without lettuce and it was like pulling teeth to get her to put more than a mere sprinkle of green pepper and tomato on my sandwich. My husband was NOT pleased.
We happen to work not far from this Sub Way on Sat and Sunday I’m disappointed with the product and service at this particular Sub Way along with not being able to reach anyone in person. I would have supplied you with cash register receipts but alas I wasn’t given one on three occasions.
I’m hoping that someone will address our issues here.
In the mean time we will be going to the burger place across the road. It’s only two subs a week for Sub Way so perhaps no one will care.
On Aug.12/23 my husband went back to this Sub Way in Primrose Ontario @ 635717 hwy 10 Mono Ontario L9V 0Z8( seems this restaurant is on the dividing line of Primrose and Mono)
Store number 46536
He had to ask twice for the receipt
Again as I had experienced, the lettuce was brown and the spinach was rotten.
I’m writing here as I tried to send an email ,this was my reply
Guest Service Form Confirmation from Subway.com
Dear Karen,
Thank you for contacting SUBWAY® Restaurants. Your feedback is important to the SUBWAY® brand and your recent inquiry has been forwarded to the appropriate areas for further review.
Sincerely,
Subway Guest Care Team
subway.com
Note: This e-mail message is automatically generated as part of our automated e-mail system. Please do not reply to this e-mail address as this mailbox account is not monitored.
No further correspondence,I’ve tried phoning but there are no humans ,just a recording saying to go to the internet.
It appears SUB WAY could care less about their customers
CEO JOHN CHIDSEY is supposed to be reached by calling 2038774281. Good luck with that too
So I have so many things to say about my experience at the Greenville, Texas Subway. First I am a big fan of the Subway franchise. So when I tell you it was worst experience of my life and honestly I’m disappointed. After I got my sandwich, chips and sweet tea. I soon realized that the tea was old and tasted like straight up MOLD! Then I realized the date on the tea said made on 7-23 @10am…. Today is 7-28. So I poured it out and then tried to get vitamin water which had no flavor and was completely clear.. so I got sprite. Then I started to eat my sandwich…… I noticed it was very DOUGHY. The bread wasn’t cooked all the way! So if someone can reach out to me about the situation that would be great…The manager and employees should all be absolutely embarrassed.
Omg you show commercials of your sandwich and how nice people are wish all that true sandwich are small and thin cheap looking and some of the people are rude what are you going to do about this this is why I don’t go back and price of that to get cheap sandwich I miss the old ways when you all come out but pls fix this its sad when cov 19 came you and everyone bit prices up for cheap food and rude people for the price its sad there is things that need to fix
It feels like Subway head quarter does not even care about any complains on franchise or company stores, I submitted a complain on subway store # 48275 on 5695 E. Charleston Blvd # 138 Las Vegas
, NV 89142 with very bad customer service and poor quality food store MGR Emily did not show any care.
I had a problem with Subway store # 48275 located on 5695 E. Charleston Blvd # 138 Las Vegas, NV 89142
I need to speak with the store Supervisor about this store customer service and poor food quality even after I spoke with Emily the store MGR the problem got from bad to worse.
My phone # 747-275-1446.
I recently went to two Subway Franchises (Waterford WI. and Burlington WI.), and wanted to use my buy one get one free coupon. Only to be told they don’t honor the coupon. Why in the world would Subways corp. office send mailers the franchise won’t honor I can’t understand. The coupon doesn’t state only at participating franchises. Hmmm
Message I sent to Subway. It appears it only went to the manager of the store:
Today I was at Subway in Bushnell. There was a fly flying around the food. It landed directly on a sandwich that an employee was making. I said, “OMG! The fly landed ON the sandwich”. The Subway employee said, “It’s only a fly”, and continued making the sandwich. The man who ordered the sandwich was okay with it. Gross!!
Also, they only had white bread. They were out of rotisserie chicken, salami, and onions. They only had enough meatballs for a 6-inch sub.
This is the message I received back.
Dear Dawn xxxxxxr,
I want to take a moment to thank you for contacting me and to extend my apologies for the less than ideal experience that you had in my restaurant.
I understand that my staff’s behavior during your visit did not meet your expectations. I know that we have let you down, and for that, my team at this Subway® restaurant is sorry. We are dedicated to handcrafting our meals in a welcoming environment.
I am always looking for ways to improve the restaurant experience for my customers, so I shared your feedback with my team to prevent this from happening in the future.
Thank you for choosing Subway® and we look forward to seeing you soon.
Katelin Simas 3124923
Manger
I was a former employee at the subway in Walmart eastgate in Batavia ohio I asked sephra which is the manger she’s terrible by the way I’m sorry but I asked to change a person from my schedule that had walked out and she fired me telling me if I come back to Walmart or subway she was calling the police I haven’t did anything out the way all I wanted was a schedule change and she made it a big deal she told caryn the store owner and she agreed with her they told me I was barred from both establishments if you can give me a call at this number 2607392078 that would be great
I have never had any problems with this subway on M-139 in Benton Harbor, Michigan but I will not go back again! Today I walked in to music on their speakers which was rap music and the short time I was there to make my purchase I heard f### them hoes, slap them Bitches and the N word several times!! Music in a business should NOT contain those words not to mention that loud! Sorry to say but I will be driving the extra 3 miles to another location!
So I placed a mobile order online yesterday evening. It showed I placed and paid the order online and I received a text from my bank alerting me that the charge was made from my check card. Arrived to pick up my pizza and they said I had the wrong store, the order never went through. I showed my purchase on the app. I go fairly frequently to this store. I was told “well, we didn’t get the order”. But I paid and showed the text from my bank. Still not enough. I had to open my mobile banking app and show it to her to get my order. Plus I had a $2 reward I used so I also submitted a $2 tip. Did the workers get that tip? First off I am humiliated as there were other customers in the store. I have way more than sufficient funds in my accounts. I would like your legal department to call me so this can be resolved quickly. It was at the register and video taped by the store security camera and can be verified very easily.
1320 Mercy Drive Northwest, Canton, OH 44708. This is the address to the subway I was served terribly at. It’s located inside of a hospital and The woman there was being very rude. I came back to get another sandwich from member of the family and she got very snippy with me. I’m not going to say I was in the right or wrong but I did get snippy back but without cursing or yelling. The woman called security as if she had some sort of a mental illness and was fighting with the employees there. Not a very good situation I followed the lady that she told him to go grab security to the security office because I would have liked to tell security about her behavior and it not being appropriate. The entire time it’s just seemed like this manager or this woman was baiting conflict between her and the hospital staff and security staff of the hospital. It would be nice for the situation to be looked into. This happened on Friday December 2nd 2022. Right around 8:00 p.m. I cannot remember the woman’s name but I do have the receipt to prove such. Subway needs to learn to keep track of their bad employees and not let them hinder or hurt their clients especially when they’ve done nothing to provoke. Eventually the woman did make my sandwich with security there right with me terrible experience for me I would hope one day that people like this finally get with they deserve and their positions be terminated. It would be nice to see things set straight that way. This is my story if anybody comes across it and you’ve come to the subway file a complaint. Because nobody in the immediate local staff will do anything about these people they just keep on walking through life being terrible. Thank you for reading this and hearing me out!
Why do some subway shops not accept coupons? Why does the subway website and telephone number for customer service link to a medical resource center?
Just had the same problem, I was told that the subways are owned by individuals not corporate owned. I think the corporate office should repay the individual owners for the difference or stop producing these coupons. Very disappointing!!!!!!
Manager kayitlynn chamberlain at one of the stores in Hot Springs talks about employees medical conditions to fellow employees and customers. She also stole my flashlight. Never work for her or the owner John kelling. They are only concerned about money not the employees. Her daughter comes in the store gets drinks and chips for free all the time.
My boyfriend ordered a foot-long sub I don’t know what kind it was but it was from the subway at PG mall and Prince Georges county Maryland in Hyattsville Maryland and he took a couple bites of it and started feeling nauseous he hadn’t eaten anything all day and he ate there for lunch and took a few bites couldn’t even eat the rest and started feeling nausea a few days later he got food poisoning he had not eaten anything nothing since that day that he ate Subway for lunch and he got food poisoning and he’s just getting over it it’s a week over a week now and he’s feeling a little bit better but his stomach is still pains in it I went to the subway from where he got his lunch and I went and talk to them and I told him what happened and they seem like they didn’t care I don’t even know if the manager if it was one of the managers there but I’m assuming so but he was like he shrugged his shoulders in North like he didn’t say I didn’t care but that was the reaction that he had he didn’t say I’m sorry or anything like that didn’t offer anything didn’t offer him like a coupon or money back or anything like that that’s just so wrong we eat here a lot at that place and he just seemed like he didn’t care I am again this is the one the subway on I believe it’s at West Highway in Hyattsville Maryland next to PG Prince Georges County Mall mpg in pg Maryland
Why is it there? That Subway is taking ourtips when they have a shortage that is unacceptable and is against the law but it’s not legal so if someone doesn’t get it together then there will be a lawsuit between Subway and the employees that they are taking their money from out of their checks, that should not be happening that is unfair to the workers. They are hard on work that the customers give them tips now because they have a shortage they want to take our money out of our checks. I will be seeking a lawyer to continue with this matter. This is been done at the Lynchburg Subway on Memorial Avenue and Lynchburg Subway on 2 21 Forest Virginia
As a franchise all stores in Western MA (Greenfield) should accept all Subway coupons that we get in the mail , however, two of the Subway stores in Greenfield, MA refuse to except these coupons and all out of greed to make extra money. I spoke with the owner of these two stores an he said they only except these coupons down south where the cost of living is cheaper, which I know this statement to be a lie. I would appreciate a letter from your office stating these coupons are to be excepted in all Subway locations in Massachusetts. An I would farther like your office to contact these two stores in Greenfield MA an enforce these policies at these stores. The individual that own these stores is named Eric and his number is 413-265- 5120. Thank you and have a nice day!
Was rudely served at Subway here in Mesa Arizona denied access with my wife’s service animal that even shows on her vest she is a service animal was not even allowed to show ID for her was judged yelled at treated very poorly so I would not be visiting Subway again I used to eat there all the time I have called to make it a complaint and was told just come to another location and we will serve you better and that I talked to the person but he’s a friend of mine I think it is very unprofessional that Subway would hire people like this and if anyone wants to reach out corporate or anything I will get my attorney involved file a lawsuit with the American Disability Act or whatever I have to do thank you have a very nice day
The subway location in Harrington Delaware used to have read a crush hot peppers and that is a big thing in our area and they haven’t recently got rid of them and I would love for them to come back. We go to Subway and spent quite a bit of money there in a month.
I will be filing charges against subway store 17605 in Plant city Fl
used the app to order lunch they took the money out of my bank when I got to the store they said they didn’t have my order and there was nothing they could do about I will be charging them with theft
If somebody’s always wondering why they have to hire so many people and so many people quit instead of them backing up their managers assistant managers maybe they should look at how their managers and their assistant managers treats employees my daughter Hannah works for subway and Walmart number #1920 and I just had her put her two weeks notice in because of her assistant manager Ronda always harassing her and telling her how awful of a job she does and threatening to write her up when the district manager just came in and told her how amazing she was at her job and she appreciates everything she does. It’s pretty bad when you have a good crew but because of one bad apple everyone of your 16-20yrs old quit. All within the same month.
Need some stubs for income for a place to stay
I doubt this will ever be responded to or anything will actually happen- however while working there I spotted a cockroach in the bread pin I was cleaning. customers are supposed to pick their bread from it. I notified my area manager and she told me to take out all the bread pans, kill the roach, & put the bread BACK in the pin for customers to choose from. I was told not to tell ANYONE and even the manager refused to eat any bread after watching what happened. It was revolting to know we wouldnt just take the loss of bread but instead willingly feed customers bread a roach likely touched. I was raised to never feed folks things I wouldnt eat myself. I was afraid to say no to both my managers especially with them there, I was 16 and didnt want to cause trouble especially after I got a write up for calling in a day before my shift to say I needed to take a break because my 3 month old puppy died that day.
My name is Al, worked for Subway in Oak Grove where I received little training when i got hired. I had previous experience so this brought me up to par. Little did i know i had signed on to be a DSL (A position i was not promoted to, trained for, or paid for. After 3 months of working there i received a “2 week notice” that i was going to be evaluated for “poor performance”. Thats when i noticed my hours were drastically cut, 8 hour weeks… for a month, and i heard nothing back from this evaluation!!! I noticed as well that my DSL was ignoring any reinforced rules i was given (that he agreed with the manager about) with other employees. Finally, I was terminated from the company after a month of waiting for the 2 week evaluation. They gave me one reason for my termination, (Failed to meet DSL requirement) This company is a joke. They had people working 13 hour days when i was getting 8 hour weeks
My husband and I are never buying from the Eastport subway ever again, we’ve had a total of 6 orders screwed up coming from that particular store and I’m furious, I WANT MY MONEY BACK!
Subway ripped me off. I ordered online, went to pick up my order and had it cancelled because the employee did not like my previous bad review. My gift card has not been reimbursed. No one has answered any of my emails. Please let me know what I need to do to get my money back.
We are so disappointed with our last two visits to our neighborhood Subway:
Located in: Lake Harris Square
Address: 27405 US Hwy 27 Suite 105, Leesburg, FL 34748
Hours:
Open ⋅ Closes 8PM
Confirmed by this business 1 week ago
Menu: order.subway.com
Phone: (352) 314-8847
We love Subway for its quality and cost, and never had previous issues during the last 4 years since we moved to Leesburg, FL. Two weeks ago I ordered a Subway Club through the phone app. When we get there to pick it up, we are told that they are out of all cold cuts. So we had to wait for them to make a roast beef sub. Over this past weekend, we ordered a Subway Club and when we got there our sub was not even started on. Only one employee was working (a very nice young girl). Another client had ordered 3 subs before we got there and this poor young girl, who was by herself was busy making the 3 subs. She could not possibly make ours too and she told the customer who was waiting for her 3 subs that she was running out of lettuce so she put very little on each sub and the same with our sub when she finally got to it.
We will give it one more try, but 3 strikes and Subway is out as go to easy pickup meal.
Sincerely,
Sharon and Ami Kochlany
352-547-1633
Why don’t All subways honor their coupons?
Why do you waste sub way coupons ads when you can’t use them. Every subway I have gone to , its a NO we don’t do coupon ads. Save the trees and don’t mail them out.
The summerlin rd subway is unsanitary they told me to bot use any cleaner in mop bucket just water and yelled at me when I tried to wash my hands and change my gloves after every customer because you never know if someone has a food allergy and bacteria from when you go from meat to veggie your not supposed to use same glove to go back to meat then veggie the owner yelled at me when a customer told me to please change my glove she said she washed her hands she’s good when that wasn’t the issue it was the unchange gliveand how the customer didn’t feel okay with me using same glove and they told one of the minors to sit on the floor and chop up the veggies. This is just unsafe and unsanitary they disrespect the motto of eat fresh because they don’t clean the bins out they just keep stacking fresh food on top of old slimy outdated food don’t clean out sauce bottle there’s months worth of hard gunk on inside of bottle and lid.
I’m appalled to see so many complaints about how management treats their staff. They Must have to take Subway manager training 101!! They are threaten employees, withhold their checks, ease drop through cameras in the store, read private emails.. the list goes on! From reading the comments it has been going on for some time! Corporate doesn’t care as long as they make their big bucks! You don’t have employees you have slaves! Karma is a b!! Watch out subway you’ll get what’s coming to you! Believe it!!!
Purchased a FootLongPass on Aug 24, 2022. The $15 was charged to my card.
It is now Sept. 6, and still no codes!!!
Am I special, or are others being victimized by Subway’s theft of $15 per pass with no codes being sent. And yes, I understand about Junk and Trash. Nothing has been received from Subway, other than from a support person who confirmed my payment had been received and my codes would be forthcoming (that was back in August).
I will obtain my $15 from them one way or another.
I went to subway in guntersville Alabama to use coupons that was sent out and they told us they don’t do them why send them out if can’t use them
Sit in the drivethru at loris, sc location for 10 minutes before pulling around. When a worker came to the window and rudely asked what do you need “3 subs and a protein bowl”. He replies obnoxiously “ I don’t have time for that!”
I went to the Subway Store in Gardner, Kansas.
The young man that was the Manager told me to WAIT?
The other young man and the manager were talking and laughing at one of the Cash Registers?
Then he said that he had other orders to make?
I said May I please get some Service?
The Manager told the young lady that BITCH makes me sick every time she comes in HERE?
I Can’t Stand The Sight of Her?
I ASKED THIS MANAGER “DID YOU JUST CALL MEA BITCH” he started Laughing and said he was talking about something else?
And he just kept laughing and Yelled “What Do You Want”?
I Immediately said I will not be treated like this in any Store?
Thence I asked the young Lady to wait on me?
The young lady instantaneously took on the Manager’s Disposition “With Me”?
I was Appalled that I am A Disabled Female Veteran over 65 years of age “Being TREATED LIKE A RED HEADED STEP CHILD”?
This Needs To Be Addressed Immediately?
(913) 276-1722
This Is the 3rd time that I have Complained About This Store?
Next Time I Will Be Recording These Employees and I will file A Legal Complaint?
This Behavior was only Exhibited towards me,
When other Customers Were Treated with Respect that were Of Another Ethnicity?
I am absolutely appalled at the way Trudy Summers at the Richmond MO Subway store treats the employees. She is disrespectful and threatening. Shifts are sporadic and last minute when she has made a mistake. She uses corporate said whenever she changes policy on something but has no real basis for the change. This unorganized employee basher needs to be reevaluated. Then demoted!
The subway in Jonesboro Louisiana is nasty they have a drunk for a assistant manager a head manager that sleeps with the employees and they have nasty food bc the boy Paul doesn’t take a bath or wash his hands
I Think Subway Would be A Sponsor WWE Extreme Rules Saturday Oct 8 2022
My name is Kyle I was a store manager quit because of new ownership when I asked for my final pay check it was given to me in change I was also asked to use my personal email to print off things such as hours of operation and work schedules upon my departure I had forgot to sign out of my email account I was informed that the new store manger has gone and read some very private emails and then disclosed them to his employees and decide it was ok to tell my girlfriend some of these emails were to my lawyer and involving my family court case he had no right reading any of those and then telling his employees about my 1.sexlife 2. My legal court proceedings 3. My personal letters to my self I am truly hurt by what he told his employees about me we live i a very small town and I am sure that rumors will now start and I may. Be forced to move because the actions of one man I am at a lost at what to do please help please not just me but my daughter life may be effected kyle lindsey Cascade Idaho
Just wanted to let you know that in the past I have been a more-than-regular Subway customer. No more. With your price increases and celebrity based ad program, which must cost an incredible amount for endorsement fees, I will be eating elsewhere.
Complaint about Subway 17220-0 store.
Vanessa and the manager on duty were very rude and did not know how to do their job when it came to free cookies.This is not the first time this has happened. They said I could only get one free cookie and they wanted a QR code. I explained that I wrote the code number after completing the survey at the top of the receipt as directed. They would not listen. I told them the web page said two free cookies or soda. They called me rude and tried to give me 2 free cookies and charge me for a third cookie. I told them to keep all their cookies and left. They do not seem to know how to use the code I wrote on the top of the receipt. They need training and I want my 2 free cookies and an apology. Maybe the Subway app gives a QR code but not the PC web page. I do not have a smart phone. I doubt if I will ever go there again or any Subway. Please contact me back with you resolution. And how does one tell the difference between participating and non-participating Subways ?
If we can no longer use coupons why are they still coming in the mail please tell me what to do.
Just wondering when I went to see granite city Illinois subway I was told we can no longer accept coupons and was turned away so being a very loyal subway customer and always used my coupons be retired and have to watch my spending, I guess if I can’t use coupons anymore I guess things will have to change. So sad
I did a subway survey today 6/22/2022 from the subway in Ontario CA inside Walmart. I didn’t like how the lady was talking to her coworker, she was just rude to him and I put that on my survey. So a manager from the location emailed me an unpleasant email I believe the rude lady is the one that email me and I believe she is the manager from that location. I myself have a business too and I know it can be stressful but I’m never rude to my employees. I hope someone can talk to this lady about this situation, thank you !
This is the email she sent me …
Dear Elizabeth Moreno,
I want to take a moment to thank you for contacting me and sharing your feedback regarding your recent Subway® experience.
The owner is just in a lot of stress the store opened at 12:30 because the opener did not show up and trust me she’s not being rude when you’re under a lot of pressure that’s what happens and she’s working with new people who know nothing at all sorry for the inconvenience but running business lately has been a struggle all over the world as you must have known that finding employees is very hard and running a business is extremely difficult sorry for the inconvenience but we’re trying our best to hire more people but it’s super hard nobody wants to work these days.
Leena Sangha
Manager
Went to the Subway at 1024 S McHenry Ave in Crystal Lake IL with a coupon for a 12” sub at $5.99. The coupon was not expired but the cashier told me the owner doesn’t accept coupons because he won’t make enough money if he accepted coupons. From reading other comments on this site it appears it’s a common theme for Subway, advertise a deal but don’t honor it when a customer attempts to use the coupon. That is beyond ridiculous! You just lost another customer
I was over charged at social circle ga and was told I would get reimbursed and every time I call the manager is not there they charged me 18 dollars for one sandwich I want my money back
Hi! I’m contacting you for a report of homophobia, transphobia and harassment one of your managers have shown me, a paying customer.
The location of the subway with the manager named (Gretta) is
9413 Apison Pike, Ooltewah, TN 37363
My best friend who was fired today because of a post I made on Facebook about me being called (it) and a (man women) when I am transgender. She told me I could no longer be there neither to eat or drive my friend to work as she does not have her drivers license.
She then noticed the back lash that subway has been receiving and texted my friend that she can’t work their anymore due to my public post.
This is ridiculous, disrespectful, ignorant, homophobic, transphobic, and horrific work ethics you have as a manager.
If you can contact me please email me. Thank you!
You had Subway flyers passed out through the neighborhood go to the neighborhood Subway they do not honor the coupons I have a problem with that when you put out these flyers you should put on these flyers participating subways in the Chicago area you should not put them in the neighborhood if they’re not going to be honored by the neighborhood Subway stores
Had an issue today at the location near me would like to get it resolved or I have some feedback if someone could contact me george 724-980-1617
Do all store have to honor sub of the day or can they change it to what they want I feel I was overcharged by them changing it upset customers forsure
Yesterday, June 25,2022approimately 3:05 pm we went to our local Subway on Apple St in Boise Id We had your coupon that expired on June 25 (same day). After being told they only had white bread and facasia bread I asked if the coupon was good for any sandwich. All of a sudden someone popped out from the back room and loudly and rudely told us the coupon was no longer valid because it expired June 25th, today. He then proceeded to tell the other two workers that if anyone else comes in and tries to use this coupon tell them no. Two problems: No selection of bread and rudly told coupon was not valid. I thought when a coupon expired it was good until 11:59 pm that day. We have been to this Subway many times but the rude (manager) turned us off that I doubt we will ever return.
I have been using a Subway gift card. I need to know how to view the transaction history on my gift card? There is no option on their website for this.
Megan Rapinoe, seriously? Will never eat at Subway again. Fire this disgusting person and maybe I will come back.
Braidwood subway has an employee that tested positive for covid and continue to work infecting everyone
Dear Subway, I feel it’s important for me to bring my experience as a very recent employee, to your immediate attention. After only working for your MGM Grand location 3 days I found myself with no better alternative to simply quit. Long story short, the expectations I had for this experience, especially for employment in a Vegas hotel/casino, let’s just say it was shockingly disappointing. I watched for 3 days as the small staff exercised consistent, blatant rudeness to hotel and casino customers, racist slurs, insults, impatience and NO respect for cultural differences….go on daily, whether it was busy or slow. Comments like but not limited to, What is she doing in America if she don’t speak English? Somebody help this b*$tch, she don’t understand English! Comments like this made right in front of the customer. Not a single good morning to a customer. Not a single hello. Questions about the food out right ignored. In the 3 days I worked for your company I spent the majority of it embarrassed to be part of your team. If I’d seen it go on for three days, it’s probably been going on longer. I’m not a part of the just order your food and pay culture. And with that, I had to simply quit, which is way out of character for me. I recently relocated to Vegas and was very excited to work for a company is a Vegas hotel casino! I’ve been in the hospitality business for many years and honestly had never seen anything like it. Why would anyone want to work in a customer driven business and watch the very customer be treated in such a way? I’d love to visit more with someone on the phone about this very concerning experience. And if not, know that I will continue to be one of your customers, but never again set foot in this location. I hope to hear from someone soon on this matter.
Tried to use a coupon at the store and Bryan Ohio and was told that they’re not accepting coupons but yet it came in the Sunday newspaper why is that and how do you people stay in business
Can’t believe this company has people work and don’t tell them there working for free and offers undertable pay or on the book tried time after time get hold of corporate
I went to subway store # 13120 in Porter Ranch California (19300 Rinaldi St # D) As I entered the store the representative did not greet and then he started to make my sandwich which was a 6 inch and he was putting wrong kind of chicken so I had stop him and he said ” you had to tell Roasted Chicken Breast and this is chicken breast too” I have been buying all the time same sandwich and no other store has mention that to me. They did not have cucumber also. When I was checking out I represented a coupon which came to me in mail ( 6 inch @ 3.49) he said this store doesn’t take coupon and I understand so I told him Where is the sign which states that He said he is going to put one soon so I told him if there was a sign i wouldn’t have bought the sandwich and go to another subway a block down. He honored the coupon and after the credit card payment went through he just walked away and didn’t hand my sandwich so i asked him for my receipt which he didn’t give and there was no gratitude or appreciate greeting.
El gerente de una tienda subway trata muy mal a los empleados que no le caen,. Los discrimina horrible
Your sweet onion teriyaki sauce is the most awful thing Subway could ever do! I sent a complaint to your customer service and only got a reply that Subway creates new things to keep things fresh. Has anyone in your corporate offices tried the new sweet onion teriyaki sauce? It totally ruined our sandwich and had to throw it away. Subway had a good thing with the original sweet onion sauce and then had to add teriyaki to it make it gross!!! I am so disappointed in Subway. I feel you owe me a foot long sandwich because you ruined the one I ordered which, by the way, cost me $9.00!!!!
How do I find out who owns the subway at 4161 South Redwood Road Taylorsville , Ut 84119
I would like to contact they personally or have they contact me 801-450-0257 Daryl Reeves
rapinho makes me barf. Subway is Un- American! This stuff happens when you hire a ceo from burgercrap.
I went to Subway store #5387 34 W Square Lake Rd. Troy MI 48098, ordered Foot long vegetarian sandwich. I presented Subway coupon (foot long sandwich for $5.99)received in mail at check out. They will not honor coupon. Employee refuse to provide any information about owner of the store. How do customer know, if Subway store is participating member that will honor coupon?
You absolutely right. Subway itself playing games. They give coupons, so customer come to them and when you go they say we don’t accept. So customer will have no choice than buying full price sandwich or wasting more time in going to other place. It’s new drama that you can’t call directly to the corporation, only you can email them and when you email, they never reply.
So, does your advertisement agency only employ negros? I believe in equal opportunities for all, but DUDE! It is oh-so-obvious that your company is shoving your racial justice warrior crap down my throat, and I will no longer be doing business with Subway as a result, permanently.
I am Caucasian, as fair skinned as they come. I have 7 nephew and nieces. 5 of them went to college ALL 5 paid there own way working at Subway during high school and college. Trust me, my niece gagged every time she made a tuna fish sandwich, but she did it. They all worked from the ground up all too busy with school to be a manager.
You are exactly right. I agree with you 100%.
Hello Greg,
Please excuse my confusion and anger.
I buried my mum on Monday, my daughter came to the funeral in England too…. Along with her siblings , cousins uncles aunts ect.
Unfortunately her line manager llinos Morris feels that grieving and funerals are a luxury.
I and my family are beyond fuming.
Could I please be made aware of your company’s policy regarding death??
The store in mention is cross hands, Carmarthen, Wales, United Kingdom.
IT IS BEYOND EXCUSABLE the way the plastic managers in this store have behaved.
I have been a manager of many companies and never have I felt the need to bully or double punish my staff for the loss of family!!
Your manager needs training or demoting.
Please forward me your company policies so I can take this much future then in store where everyone is friends externally
I enjoyed reading all the information but I need to let you know why I am pursuing this action I need to know how to open up my closed account there is no way to get ahold of anybody to do it they say call customer service and they keep on giving you the same links in links in links no phone number can you please open up my account these are the numbers you need 6 to 99 +44-182-522-4663 my PIN number 6207 to 400 my name is Charlotte drum my email is chardrumm@gmail.com. I would like some kind of answer thank you for your time
Charlotte
Why don’t Subway take coupon that subway send out to people in the mail??? Alot people don’t do online coupon say scan in-shop or in app/online but the store don’t not good at all.
Subways new sweet onion/ teriyaki mix is nothing but CRAP it doesn’t taste good and it ruins all the sandwich. Please bring back the old regular sweet onion sauce it taste great with: South West sauce on the steak, on meatball, and just regular chicken and bacon but when you add the teriyaki it taste like crap and has to much salt and the sweet is lost. I think you should do vote to see what most prefer or just have the original sweet onion sauce and the sweet onion/w teriyaki sauce.
You are correct. This is not an opinion.
Now I know why subway market shares are dropping like a rock poor management decisions.
Hi, my name is Treia and I just want to comment about my work experience at Subway.
I got hired at Subway February 23, 2022 I was wrongfully terminated April 1 2022, I worked
at the subway in Columbus Ohio 3912 East Broad st
I first want to start off saying I never got proper training I was only told verbally how many meats goes on a sub from time to time and that’s it, which to me is not much training if you ask me, also the management is horrific, this was my first ever job and what a horrible experience it was, working for this company under this manager, constantly the employees would be threatened to be fired for doing absolutely nothing, also money was taken out of my check for a uniform I never received, also when I first got to work I got threatened to be sent home for no reason at all, also the manager was always talking down on me making slick and rude comments, the manager for this Subway is very unprofessional and rude,mean and is very demeaning she treated me awful from the time I got there it’s disgusting and very sad not to mention I was told to get out the store just because I ask could you please not talk to me in a rude and condescending way like I’m not a child, I shouldn’t be treated that way when I got to work everyday and do my job and get nasty looks and rude remarks towards me from the manager, the manager whole energy is very negative and hostile and unprofessional and the manager has no patience to teach anyone anything that starts there not to mention the manager does the bare minimal to hold a management position, she wants everyone to do everything so she can basically do nothing, but sit in the back at the desk and chat on the phone, this was a nightmare experience and I wouldn’t advise anyone to work here under this management and conditions, because they don’t care about the employees at all and you will get treated like a enemy and not an employee, I feel like no one should be treated like this at work and I’m writing this so people will know what goes on and there treatment of workers, and no one does anything about it its just sad.
You should have sued the lazy manager! Yes subway in Canton Mississippi on the square is managed by a incompetent blk female as well. She could use some training in professionalism & communication!
Ann,
You said “ by a I competent bulk female as well”. I didn’t see where the race of the manager was disclosed. Did I miss it? I was wondering why that was said.
Me paso exactamente igual,. En Houston tx
As long as Subway continues its ties with Russian Subway franchises, our family will no longer patronize Subway. Other companies have dropped all their ties with Russia, yet you continue to do business with murderers. Therefore, we will no longer do business with you.
I agree 100%. I know longer shop at Subway because of their greedy connections with Russia.
Drove all the drove all the way to a Subway restaurant they say all we don’t accept coupons I have spent a half an hour trying to get ahold of Subway corporate all I can say is Subway you suck big time you’re a disgrace to the restaurant industry
Greenfield Iowa Subway is managed by a nasty methhead that treats her employees like trash. I only went there at night because I absolutely loved the lady that closed most nights. Walked in 2 nights ago and found the lady no longer worked there after being there for the last few years. The employee working that night was talking trash about her and her daughter who also wasn’t working there anymore. They were the only good employees Greenfield Subway had and I know they were pretty much pushed out of there by the nasty manager and also the owner who let’s her run his business into the ground. I have spoken to many other customers about this and we all agreed we will not step foot in that store until somthing is done about this horrible manager. This whole town wants her gone.
The manager at Kentland Indiana just fired my 2 nieces over a text message because she said my 15 year old niece could train her 17 year old sister off the clock to close the store or she could train her over the phone because she did not want to come in to do the training and she don’t want to use the labor cost to train anyone the managers name is Christine McBride. She is also cussing at minors in the chat group.
I’m done with Subway they got rid of their sweet onion sauce. The sauce that they replaced it with is terrible why do you have to change things. I wish I would bring back Swiss cheese…
I will never eat at Subway again, you are a Trader not supporting Ukraine… You support Russia. Every other company has pulled out of Russia but subway! I will make sure I communicate with everyone I know and all my customers not to do business with subway!!
Your Subway personnel is a JOKE at 713 Emory Rd Powell Tn… I have tried for 5 days to reach a manager for a bad experience with employees at SUBWAY 713 Emory Rd Powell Tn… I’m DONE!!!! That store is nasty and dirty, also employees are just like managers “They” don’t give a crap about Subway!
Subway should condemn Russia and pull out of all operations there.
No more Subway for me.
I agree. I no longer shop at Subway because of that reason. Disgusting!
Greed is all Subway is about. They don’t want to shut down in Russia. Why, because when this war is over, Subway wants to be able to say to the Russian Government, don’t forget about us, we didn’t shut down, we didn’t leave. This in hopes that the Russian Government will look at Subway in a favorable manner. All for money…GREED
I used to buy Subway at least once a week. NO more! Any company who can not take a hit for the sake of democracy and world peace is not a company I can do business with any longer. I don’t care how seductive and familiar you make your ads with sports figures. It’s OVER!!! Don’t feel alone I’m looking over the short list of other companies who have lost their integrity as well.
No longer will do business with a company that supports Russia. As a company owned by Doctors Associates, you would think they would care more about human life!!!! I guess you care a lot more about money than people!
I have been a weekly loyal customer for many, many years. I cannot believe you are still conducting business in Russia. So sad. I’ll be going to Jersey Mike’s from now on.
My family has been a frequent customer of Subway for many years. I now see Subway continues to operate within Russia during its horrific invasion of Ukraine, a democracy.
We will no longer purchase your product and will inform all those we know reference Subway’s behavior.
I have not taken a stand on anything like this in the past but I see this as a necessary step to insure democratically elected governments survive. I am advising to disassociate stores in Russia from corporate support until the conflict in Ukraine is resolved. Any other response I view as an excuse that supports monetary aspirations over regional humanitarian necessities. All corporations have a choice with major implications to citizens of sovereign states. Until subway stops support of Russian franchises I will not support subway purchases now or in the future in the United states. Its an easy decision on Subways part and not difficult for everyone I know to make purchases elsewhere.
Get out of Russia. They are murdering Ukrainians.
Stop supporting them! Now.
Will no longer eat from subway until it suspends activity in Russia.
Just what kind of people are you supporting Russian genocide and corruption?
Good bye subway!
I need to talk to the head operator from subway there was a small piece of a cloth pin in my flat bread steak cheese and I took it back
Mr DeLuca, you have thief’s working at the 21700 Dequindre Ave. Warren MI location. I live in Austin, Tx. I received an email saying my order was processed then it was canceled. Then it was processed again. After calling my bank, I was told there was a deposit first , then charged then cancelled and ordered again. This was done by an employee. But not too smart, they added the address for delivery. This is the address: 4130 Frazho Rd #104. Warren MI.
I hardly go to Subway in Austin. I’ve actually never been in Michigan. I have called the restaurant and no one answers. I hope you do some investigation on this matter. I have contacted the police in your area.
I also need a refund!
I went to Subway on Hillsborough Avenue the 4500 and I had a coupon that came in the mail they told me I could not use the coupons they don’t take coupons I said you are a Subway this is a Subway coupon they would not take my coupon I am making a major complaint
The subway on los Angeles and Winton the lady denied us service because she said she quit and we walked in at 710 p.m.and the store closes at 8p.m.
I just wanted to call and talk to someone but nope got ta email lost that personal friendly voice touch sad
812 899 0762
bring back the cheeseburger sub!!!
Your service at 1212 Fairport rd Fairport Ny is lacking severely. I just walked out of this store after waiting 10 minutes in line wile your employee found it more important to tell everyone her view on covid mask mandates and spread cheese on bread rather than take my order. I have a very limited time frame for lunch and have no use to hear you employees opinion on current affairs i just need a sandwich and reasonably prompt service.
Had trouble 3 times at the store at 4735 Jonesboro Rd Union City Ga 30291 owes me for 2 foot longs
We used to get Subway all the time. It was our #1 sandwich place when the wifey doesn’t feel like cooking. But now, we feel it isn’t as economical anymore. Your prices are getting a bit high and you offer no promotions for walk-in customers. I would never order food online as I know exactly how a disgruntled worker prepares food if a person is not watching. Plus, a 30-minute wait in line is no fun as I watch the workers prepare the online orders while the line of walk-ins gets longer. OFFER PROMOTIONS FOR WALK-INS.
Anger customer:
As usual lunch time faver it steak sandwich with all yamee God gifts fresh veggies backed toped with pinckish home made sauce.
One upset customer day which does not give up on the beast sandwich on Earth anyhow freindly ladies as always looking at the steak one in container nicely question for fresher meat as always I was ignored and steak sandwich is tow seperat contained and one pack was put on the bread looking around gentely ask the man look at the lady shorting steak service halfway spreading out the meat the other half of meat missing anger loud screaming leave the place I response I am the customer he said upon his Owen punchment I will call the police covering up her ruling to break one foot one package instead tow in bread empty silver container unwashed shift was not side work fellowed.
Camley I said I will contact the health department and walk away lady guilt sir sir come back and she correct it and brought fresh container I paid the bill and sat enjoy the fresh sandwich.
Now I hesitate going back but that teast never left my mouth.
Four times I have sent through the subway website a request to find where I can view the history of the rewards on my Subway card. Four times I have gotten an email indicating receipt of my request but NEVER an answer to it. Even today, I see no activity on the website and this had been going on for months!!!
I tried to call the corporate number but can never get a live person on the phone as their system indicates all business is done online.
It is one thing to say the history is not available, it is quite another to just ignore the request and not respond in any way, shape, or form. I find the above situations extremely poor customer service.
BRADLEY CARTER IS ALSO A PEDOPHILE.
THEY DONT MANDATE MASK AT THE JENA LA LOCATION!!! ONE OF THE WORKERS WAS EXPOSED TO COVID AND HE KNEW IT ( HIS NAME IS BRADLEY CARTER ) BECAUSE HE LIVES WITH GRANDMAMMY AND SHE HAS COVID. HE STILL PROCEEDED TO SHOW UP TO ” WORK ” SICKLY. THE STORE WASNT DISINFECTED NOR WAS IT SHUT DOWN. JUST NASTY IF YOU ASK ME…. ANYWAYS, YALL DONT EVEN PAY ENOUGH. DO BETTER.
Refuse to give refund for food that I didn’t get.
Im from Arkansas in a small town I previously worked at a location in the town over. Where half the employees quit because the general manager and husband are pedophiles. Literally offered a management position to someone if they would have sex with her and her husband. The husband/ maintenance man is literally a registered sex offender prying on every girl from the age 16 and up. Sad thing is I loved customer service and working in fast food industries but because I’ve witnessed all of this and so did past employees I will never step foot into a subway again. It’s sad to see such a great place being used to pry on younger adults. Who just want to make a living. Many of us have made multiple complaints. Do better cause seeing this and knowing people who work there still dealing with it is awful.
I am concerned about what’s going on at the subway in casselton north dakota I have a video that shows a employee has clean gloves on reaches in the garbage pulls out a bread reaches in the bin to pull out tomatoes and put them on the bread this video was all over tic tok and on Facebook I don’t know who else to talk to about this
Dear Subway, a simple question, “Does Megan Rapinoe still represent Subway?” If so, a reminder that as a combat and disabled Veteran I and all the former military members I am in contact with will continue NOT purchasing Subway products or attending your franchises as long as any person who disrespects the Country (that paid her way to the Olympics and international competitions) and represents Subway with her commercials or public displays….Sincerely, CH James Finn (LTC, DoD)
PS I am talking about your store at 1343 43Rd Street Houston, TX
I walked in a store completely with Hispanics and asked if they had any special today and the first thing came out of the lady’s mouth we don’t have it. Not even knowing what in west hell I was asking and she walked away and a guy came and said we don’t have any special so I walked out and said if this is what has become of Subway image I will go to Salta for all of my needs then to deal with this ignorance from people that represent Subway.
January 2, 2022 Crystal River Florida.
Got out of church and was starving. Went to our local Subway to grab a couple foot longs. Donned my mask and stepped inside. Only one other customer was wearing a mask, but that didn’t surprise me. What did surprise me as I was standing in line was that none of the staff were wearing makes either. Not even hats or hairnets. I stood there for about 30 seconds and discussed it with my husband. We turned and left to store. This is the height of the Omicron (Covid) Virus. Where did sanitation go in the Subway restaurant business???
Don’t care for Milan, Il store, won’t take Subway company coupons or Subway coupons that are on the internet or phone app.
Attention CEO Mr DeLuca,
You have rude, liars people that work in your Massapequa Store!
Wouldn’t take my coupon, so why are you advertising something that is false advertisement! Twice went to that store and they refused my coupon, manager’s name supposedly Rama and counter person named Marissa. Not only they refused my coupon but when I said fine give me a foot long Turkey sandwich there was hardly no Turkey in it I refused the sandwich as I walked out another customer was there also with 6inch sandwich with an abundance of meat in her sandwich! Was it because I wasn’t Spanish and she was! Are you personnel prejudice against customers other than Spanish!
Please check your video I walked out and went back to get my keys I left on counter, this all happened tonight around 6pm I. Shop Rite shopping. Enter on Sunrise Hwy in Massapequa!
Thank you for your time and consideration in this matter.
Grace Signoretti
I ordered a sandwich at subway and there was a cockroach in the middle it’s ridiculous how they have no sanitation what do ever in Guymon, OK. I’m going to report this to OSHA
I bought a sandwich at Subway in Guymon, OK and there was a cockroach in the sandwich it’s ridiculous how that subway has no sanitation I will report this to OSHA
so you watched them put that shit in there? or like you called the order in?
My name is Sonia PoindexterI placed an order at the Hardeeville South Carolina subway was told it be ready at 5:07 PM got there at 5:15 PM the store was closed due to staff shortages. So my food sitting on the shelf waiting to be picked up and nobody could stay around extra 10 to 15 minutes so I can get my food. Also I pre-paid for my food
Order a 6″sandwich had a coupon that said buy a meal and the 6″is free and didn’t go through and pay 11:05 2 6″Sandwiches and didn’t get my drink or my potatoes chip and was very dissatisfied .and brought sandwich at1608 w 59th Street.Chicago. ILL
i rcently bought a sandwich at your store located in roseville california baseline &foothills blvd . i allways recieved a veterans discount but was denied one even though i showed my va card. have you stopped honoring them ?
Order some sandwiches from subway they were not honor your coupon ended up costing me 20 extra dollars
Placed a order online. It kept saying that it wasn’t going through then, finally took it. When we are Rob pick up our order we had a notice from our account that we were charged twice then the girls at the pickup window said they didn’t have an order place for us. so we were charged two times for order we didn’t get one time. the girls at the window were very rude and said if we wanted to do anything about it to call corporate. I tried looking up corporate but now they say you can’t call.
I have been trying to talk to someone about the rules and regulations of minors closing the stores that are known for being robbed and of course no one and I mean no one has answered the phones
The subway in Compton ca store number #10434-0 phone number 310-639-2585 located at 1720 w Rosecrans Blvd. Compton ca 90220 not only is the staff limited but they are disgustingly unsanitary and provide the worst customer service I’ve ever experienced.I am Very disappointed in the customer service provided as well as the sandwich they prepared sloppily with missing ingredients.I would love a refund. I asked for one and was denied even though I just walked out of the store. Then upon walking back in and requesting a refund for the paper filled mess the worker nonchalantly took her break instead of providing customer service.
Tried many times to speak with corporate for job verification. Don’t waste your time, they don’t actually answer their phones. Wish I could let the phone ring at my job.
I think corpus got to do a better job training their employees what I just left they’re just trying to charge everybody for a footlong when they’re only getting 6 in subs they don’t know the difference think somebody out of training better and their sandwiches they make they don’t know what they’re doing train your people
The Russel Spring KY store is making people very very sick. Diarrhea for over 48 hours from two separate visits. The lettuce was brown, the meat slippery. Very poor food handling. Required antibotics to cure. My complaint was handled with a flippant answer that had nothing to do with my direct complaint. The owner does not apologize, does not offer to reimburse, and does not admit that this could be possilbe and does not take action to make the food safe for customers. Many many people will get sick – some may die. This store definitely needs to be closed until it is safe for humans. You have lost yet another customer with you inability to do what is right.
My name is John Hernandez I’m 65 I went to Subway in Hollywood Boulevard 24th Street you look a gentleman there a young kid brown hair He was cursing nasty and he wanted to hit me how can people like that work in a place like that when Subway have a good reputation that young man needs to be fired I tried this country and I’m I appreciate it give me some respect that kind of kid have a bad reputation for Solway this is not the first time this happened I would like to investigate this matter you can look on the camera and the video the management or the owner to fire this man I intend to make a police report about this incident can you be so kind to call me back my phone number is 770 899 2787 thank you so much God bless you John and Nunda
Do not eat at the Elm Grove, WV location. The manager hires drug addicts for employees, Bree, Holly & others who scream at each other bringing their over halves to that store. Manager said she just wanted to die. Drug pushing
Pshycopathic employees serving slop. Will never eat there again!
The ASSISTANT MANAGER and DISTRICT MANAGER of MORGANFIELD, KY subway are very unprofessional, I called to complain about a text the had been sent to a former employees phone after she quit because she had found a better job that said “I hope KARMA kicks your fucking ass on this move. You deserve the life you live girl. Hell, you do people any kind of way. You deserve what you get.”
When I called the morganfield location, I had asked for Pats phone number or if there was any way I could reach him, and they said that they weren’t allowed to give out that phone number, so they asked me if I would like to speak with the district manager, and as I said yes she got on the phone. When she answered I told her I had a problem and I explained what had happened. Then, she began to tell me that it was none of my business and that the assistant manager had been on break at the time. At this location they have worked employees that are not minors 12 HOURS WITHOUT A BREAK. After telling me that it was none of my business then the DISTRICT MANAGER HUNG UP ON ME. So I have nowhere else to turn. They refuse to give a corporate phone number, they refuse to accept any type of accountability for their actions, and believe they have done no wrong.
I, and so many Americans, appreciate your commitment to include heroes like Megan Rapinoe in your ads. It is such a refreshing change to see REAL people representing your company and product. I hope you continue to show the wonderful diversity of the people of this country.
I still have not been contacted by the regional manager in charge of the Subway at Edwards AFB 93524 concerning Juan Vigil response…hanging up on me and ignoring my complaint.
I am filing a complaint on this Subway located at 13300 NW 27th Ave Opa-Locka , Florida 33054. This Clown lady has zero Customer Service and Refused to let me pay for extra cucumbers ; she claim she can’t do it. Which is a Bold face LIE because I have paid extra many times in past at this SAME location. She would not let me pay for the salad because I told her she is a liar and being petty minded, for I pay extra all the time, she admitted she will throw the salad away instead of letting me pay for it. Such a shame and pity how simple and low minded she is (wasting food) She is the worst representation for subway and I will be contacting Head quarters and the CEO of Subway. Plus, her immigration status is up for question as well. People like her is a sad and Poor example of why businesses go down , because they hire half speaking English immigrants , who never held a customer service or management position before, they lie on their application and/or their friends push the application for them. I am filing charges against this subway for discrimination . She lied to the police saying she asked me to leave , which is another LIE , I left on my own. A police report was filed-21-1003-005
I went into subway in Hartwell Georgia after receiving coupons in the mail and the coupon said that they were not valid in Arkansas and Hawaii I live in Hartwell Georgia when I got in they said they were no longer excepting coupons that the manager refuses to take coupons! I think it’s pretty low down for coupons to come in the mail and then not be able to use them in the store and my town something needs to be done about this
Date:9/17/21
The Subway in Walhalla SC is serving slop! I literally threw my whole meal in the garbage. I wish I could show you a picture of the food I got. It was not edible.
That’s gross! They tried to kill me. They had the root beer & blueberry pomegranate juice swapped in the fountain machine. I’m HIGHLY allergic to blueberry. I’m currently covered in hives and swollen, about to go to the dr.
First you hire a sexual deviant athlete who hates the United States of America as your spokesperson.
Then you fire an employee who defends your company against a criminal thug.
WTF IS WRONG WITH YOU PEOPLE?
Your stores in Hartsville, SC, really are terrible. They are closed because they can’t get delivery of product. Somebody needs to get fired from their job.
PLEASE HELP!! OVER A WEEK AGO I PLACED A ORDER WITH PLYMOUTH INDIANA SUBWAY AT WALMART FOR 2 TRAYS OF SANDWICH FOR MY EVENT ON SUNDAY AUGUST 29TH. I WAS TO PICK UP MY ORDER ON SUNDAY AROUND 2:00 AND I CALLED ON FRIDAY BEFORE TO BE SURE MY ORDER WOULD BE READY AT THIS TIME. I WAS CALLED BACK BY A WORKER NOT A MANAGER TO TELL ME THEY WOULDNT BE ABLE TO MAKE MY ORDER DURE TO BEING UNDERSTAFFED, THIS CALL WAS LATE ON FRIDAY AUGUST 27TH. NO MANAGER WOULD RETURN MY CALL AND I PAID 80.00 FOR THE 2 TRAYS THE DAY I PLACED THE ORDER AND NOW I STILL DONT KNOW IF I WILL GET MY ORDER OR NOT BECAUSE I STILL HAVE NOT RECEIVED A RETURN PHONE CALL FROM THEM.
CAROL COREY.
coreydandc58@gmail.com
I will nevereat there again. Get rid of rapinoe
Subway in It New Hope Your employees don’t wear a mask that’s unacceptable we’re dealing with food so why do they wear gloves why don’t they just takeoff the gloves doesn’t make sense
I will no longer buy from your Subway stores until you get rid of the disrespect of our country from Rapinoe. She is not a role model I want my grandchildren to see. My family has fought wars fir this country fir her to spit on this country is repulsive and for you adding her to represent your company is repulsive
John Chidsey and Frederick Adrian DeLuca:
I am writing to inform you that I nor anyone in my family will ever purchase another sandwich from any Subway due to the fact that you have hired America HATER Megan Rapinoe as your lame “spokesperson!!”
Your website has a special section for “veterans.” How dare your company hire someone like Megan Rapinoe, when you claim to support veterans working for your company? MILITARY MEN AND WOMEN HAVE DIED FIGHTING FOR YOUR FREEDOM TO CHOOSE AN AMERICA HATING PERSON. THEY HAVE DIED FIGHTING FOR THIS COUNTRY AND YOU CHOOSE SOME FLAKE WHO HATES AMERICA?!!! You hire a “woke” radical person like that?!
My FREEDOM lets me choose to never step foot in another Subway.
Your company made its choice, now the America loving PATRIOTS have made our choice….to never eat another one of your sandwiches.
As they say, GO WOKE, YOU GO BROKE.
I like the Subway product but will never patronize them as long as Megan Rapinoe who hates America is a paid endorser.
I used to eat at one of your establishments a few times a month. When you chose to use Rapinoe in your ads you lost me as a customer. I hope, if millions more like me make this decision, you will realize the impact on your bottom line did not justify using such a disgusting American hating person.
Our family has been customers of Subway for over 20 years. After choosing an anti-American to be your spokesperson we will never again eat from any Subway. You despise the nation that made you billions. Go feed the Taliban.
Please be advised that I will no longer be purchasing your product. I love your sandwiches but I love the USA more.
The person that you have chosen to advertise and represent your product has publicly disrespected my country and flag. This is totally unacceptable.
Megan Rapino was not the best rep to wear the USA soccer jersey. And, I cannot support an organization that disrespects our country. I can and will make better choices.
Worst customer service in the history of big business, no support from corporate or store owners.
My suggestion is to find somewhere to get your food. 👎
My family has been long time patrons of Subway. We will no longer be revisiting your stores. Reason, the person you use in ads that displayed disrespect to the American flag at the Olympics. Unbelievable!
Please get rid of Rapinoe, she is a disgrace and as long as you associate with her, I will find other sandwich shops to purchase my food. I have found I can live quite happily without Professional Football and Basketball who both fail to keep radical politics from their sport. It is a shame that so many businesses are caving in to the WOKE/Social Justice radicals who are tearing down well established traditional values that have made this country great; we are now on the brink due to the above groups representing a false vision of America. The false narratives of systemic racism/oppression are only degrading this great nation and when businesses such as yours support those like Rapinoe who promote such myths, you hurt this country further.
Flag hating people in your commercials. I will buy subway no longer!
Get rid of the purple hair hater.Never buy a sub from Subway again.They weren’t that good anyway.Un American Co. KARMA….
My friends and I were regular customers of subway.
Subway supports megan rapinoe and features her in an awkward commercial. Apparently you are on the side of the ridiculous and anti-American millennials, who by the way are bane of the planet.. She is part of the marxist demoncratic left wing party that is is desperately attempting to turn America into a communist country.
I will NEVER step into a subway ever again and this goes from my friend as well. Besides Jersey Mike’s is much better. The decision to avoid subway is a growing PATRIOTIC movement. We will avoid your left wing establishment as clearly you support the current administration and democratic party and their marxist activities to destroy America.
We are encouraging all that we meet to avoid subway. If we hear the name subway in a conversation we will remind the individuals of subways left wing marxist attitude.
Keep your sandwiches. Donate them to rapinoe and whatever marxist friends she has!!
Goodbye to subway!
I will not be supporting Subway until at which time any and all anti-American spokesperson ‘s are terminated. I am not interested in the political views of your spokespersons. It has no place in corporate America!
Your choice of Megan Rappione as a spokeswoman for Subway is unfortunate. This person has publically disparged the United States, the National Ensign, and our President of the United States. She is a disgrace to our country. As Subway has chosen to have representation of this type person, I see no choice bit to stop patronizing Subway Sub Shops. Instead I’ll support your competitors and other restaurants that honor values of being American Citizens.
It probably does not matter to the CFO or CEO of Subway but this is my response to Subway paying Megan Rapinoe to represent your company. She is an anti American,
has -been soccer player who represents a small segment of our country. Until Subway issues an apology for using her in your ads I will not walk thru the doors of any Subways. Your response is welcomed even though I don’t expect to receive one.
Dear Fred and Peter
I’m so disappointed that you would chose Megan Rapinoe to be a spoke person for your brand. She is a non patriotic representative for Subway and America. Kneeling when our national anthem is played is despicable!!! You should be ashamed. I’m done with Subway!!
Brenda
Your new spokesperson who mad a decision to kneel is disgusting, who does she think she is? She is supposed to be Representing our country not disgracing it! I love subway but there are many other sub companies that I can switch to!
Kneeling Megan none american peace of crap. I won’t by no more subs. You knew what she would do you also piece of crap.nicoli