Where is Stop And Shop Corporate office Headquarters

Stop And Shop Headquarters Address and Contact

  • Address: 1385 Hancock St, Quincy, MA 02169, USA
  • Phone Number: +1 800-767-7772
  • Fax Number: N/A
  • Email: service@peapod.com
  • Number of Employees: 82000
  • Established: 1914
  • Founder: The Rabinovitz/Rabb family
  • Key People: Mark McGowan, Paula A. Price

Stop And Shop Headquarters Location & Directions

Stop And Shop Headquarters Executive Team



Paula A. Price

Chief Financial Officer

Mark McGowan

President of New England Division and Executive Vice President of Operations

Stacy Wiggins

Senior Vice President of Operations for Stop & Shop New England

About Stop And Shop, History and Headquarters Information

Based in Quincy, Massachusetts, Stop and Shop was founded by the Rabinowitz family in 1914 as the Economy Grocery Stores Company. After some years, they came up with the new self-service supermarket model. In order to grow their business, they started selling meats, produce, milk, dairy, and some frozen foods in addition to the grocery items they were already distributing. They started growing by leaps and bounds and by 1946, they were owners of 86 stores. People can purchase with their smartphones using SCAN IT! Mobile, which was introduced back in 2010; earlier it was done using a specific handheld device.

Stop And Shop is a supermarket chain that serves customers in the United States. It is a subsidiary of Ahold Delhaize.  It offers meats, seafood, bakery items, prepared foods, and cheeses, as well as meal solutions, such as prepared foods, recipes, cooking tips, and meal planning services. It all started with a corner grocery store that has now expanded to 415 stores in total.

Stop and Shop is a household name and a leader in the retail grocery industry. This supermarket chain is divided into two regional groups: Stop & Shop Metro New York and Stop & Shop New England.

Stop And Shop Headquarters Photos

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  • bonsingore says:

    treating my friend like a ——- peace of shit doing things that they didn’t put in for and dosn’t want to and know what there doing. grow up act your age not your shoe size treat them

  • William Quirke says:

    Stop & Shop 1441 Richmond Ave Staten Island NY 10314. I went to a line with light illuminated to check out no one was at the register. The young woman at the self check out area informed a young man I was waiting to check out. The man approached punched the pad and said this line is closed the cashier forgot to turn off the light. His tone and demeanor gave me the impression I was bothering him so I left the items and left the store. I returned to make a complaint to the manager the customer service representative called over the same person who had appeared to been disturbed by my waiting for the cashier to return. I then vented my anger at his laziness and lack of customer service when another employee who did not introduce herself or her title chastised me for “berating the manager”. I admit in retrospect I should not have told him if he didn’t want to work he should go home. But in my defense his demeanor and lack of professionalism just irritated me; the whole situation could have be handled by saying “I’m sorry this aisle is closed we can check you out here”….by the way I only had 3 items…shame we had shopped there for years…

  • Geraldine M Kelly says:

    I am becoming increasingly disgusted with your store in Eastchester, NY. Every other week there is something with this store.

    Last Sunday I arrived at this store at 8 am. Upon arrival I thought it strange there were no carriages out. The only carriages available were those tiny carriages that can just about hold a gallon of milk and one other item. I tried to shop. I couldn’t do it.

    I went to the courtesy desk to ask if there were any large carriages. As if I was annoying this woman she simply said, “No” with no further explanation. I then said, “I can’t do my weekly shopping with this small carriage. Where are the large carriages?” She then said, “They’re locked up with a chain on the side of the building.” Okay….I had to ask again because clearly I’m annoying this woman at now 8:10 am. I said, “will the be unlocked soon?” She then said, “I don’t know. The guy who unlocks them is not here yet and I don’t know when he will be here.” Okay. So now your store is open with no carriages available and the ‘guy’ with the key is going to show up at some point.

    I decided since I had a busy Sunday, instead of leaving what few items I had I would try my best. Throughout the store, I can see people looking and asking the same question; where are the carriages. I check out and get to my car. Sure enough, people outside are looking and asking where are the large carriages. By the time I left at 9:12 a.m., the large carriages are still locked up on the side of the building with no other carriages in sight. I took several pictures as I was disgusted.

    Add to this, the store was a mess again. U-boats throughout the ailes, empty boxes everywhere, and dirty towels left on the shelves. Do you not have a crew of people that check the store at night or in the morning? I posted pictures of this mess as well.

    This store has gone down the toilet the last few years. I’m so disgusted. My son refers to this place as Venezuela because far too frequently, the shelves are empty and no one is stocking the shevles.


  • Sandra Guzman says:

    I applied for a job at your store in Bayonne, NJ. Manager Jordan did not even looked at my aplicación, confused me with another person tells me that should go next day to fill in the application and then he comes with some BS stating that he cannot proceed with giving me the job because I put in one of the questions that I had been late to previous job, when he did not even looked at my application amen come one he got me all happy thinking I got a job and then he makes me go an embarrassed me when he could of really done his job looked at my application and called me to let me know that he was not giving me the job instead of lying. They gave the job to a younger girl Which I thing that was very discriminatory towards me.. they need to hire professional people that give equal opportunities to every be that is looking for a job…

  • BD says:

    Cohasset S&S gas rewards program is a fraud at $2.85.9 per gallon.
    Gas in Hingham can be had for $2.62 so your buy more in store to receive gas discounts is a fraud. Shame on you

  • Dawn Pizzolato says:

    I was just at one of your stores #840 waiting my turn at the deli department when I observed 2 employees having a conversation at the end of the deli counter. The gentleman employee was asking the woman employee a question about her date of employment, I heard him because he was extremely loud I was standing about 12-14 feet away from them. He was so loud and she was looking around and was embarrassed. He was asking her the date of employment and if it was before 1995….she said 1986 he said 1996. She said it again 1986. He continued loudly and he turned around and held up his hand said “he will call Matt” and raised his hand and said”we are done.” And walked away. This was done on the sales floor. Several other customers waiting with me could not believe the unprofessional way this was handled. I felt impelled to get the names of the 2 employees. The man was Mark the shop steward and the woman was Karen who told me she had been with the company 35 years. I don’t usually shop at this store but my family members do all the time today was not a good experience. I have been a manager in retail for years and this type of behavior is not acceptable on the sales floor. Conversation should be taken in the back where there is privacy.

    I thought you should know….It was so bad I was waiting for a TV camera to come over and say it was not real……

    Best regards,
    Dawn Pizzolato

  • Joanne Curran says:

    My 14 old daughter bought a green depit card & it will not work. No one answers on the card # so we brought it back to the store with the receipt & the store manager refuses to reimburse. I am very upset that you can just sell cards & that don’t work & keep a 14 year old $100. Now I call your cooperate office & no one answers. I guess ill call help me Hank next & tell them stop & Shop is in the business of ripping off kids.

  • Joanne Spaziano says:

    I have been shopping at the Stop and Shop on Atwood Ave in Cranston, RI for years and years. My aunt is 86 and for the past 3 years we have also been shopping with her. Caesar is the Fish Dept person I always deal with when we shop on Saturday mornings. He is always so kind and compassionate with my finicky aunt. During the pandemic my aunt has not been able to shop. So we have done her shopping for her. He always asks us how she is doing and asks us to say hello for him. Now my aunt has developed severe emphysema and is on oxygen and cannot walk even a few steps. She has had one Covid vaccination and we are waiting for her to have the second one. I do not know if she will ever be able to get back to the store. However every time we shop Caesar asks us if she needs salmon or her beloved tenderloin steak which must be cut in three thin slices so she can eat it!
    You are a very luck organization to have such a kind and compassionate man working for you. He has certainly made an impression on my 86 year old very particular aunt and on my husband and myself. I am grateful to have such a wonderful experience every single time I shop in that store on shopping Saturdays!
    Thank you for hiring Caesar! It was obviously one of your best decisions!

  • MJYablonicky says:


    The Bayonnne, NJ store on LaFante drive is a CheckOut NIGHTMARE. EVER SINCE self checkout was instituted checkout is HORRIBLE. WHY should us customers who Scan & Bag BE STUCK BEHIND customers who wait till the very end to scan & bag their 40 million items? Scan &Bag was supposed to make it easier for check out since ALL WE HAVE TO DO IS PAY

    PLEASE INFORM WHOMEVER that there ABSOLUTELY NEEDS to be 2 separate checkouts – 1 for SCAN & BAG and 1 for others who wait till end to scan their wagon

  • Barbara says:

    The Bay Terrace Stop and shop in Bayside NY is a total MESS and FILTHY. The shelves have been empty with everything for at least since the pandemic started. The shelves are always very messy and the store is dirty and old. A shame such an upscale neighborhood have such a disgrace of a store. I now shop at Shop Rite which is a beautiful store stocked with everything under the sun and very clean with very neat stocked shelves. Many of my neighbors have given up shopping at this location as well as there are many other beautiful supermarkets to shop in close to this Bay Terrace NY location. Shame on Bay Terrace NY Stop and Shop!

  • Consumer says:

    I am a food safety Specialist and shop in your store.On 12/5/20,I was shopping at 10am and was trying to look for buns and when I looked up, there was a Mouse climbing within the metal racks.i went to the pharmacy to ask her to inform the manager.Feel free to reach out to me,I would be happy to discuss a potential solution.

  • diane says:

    I was in your islandia ny store on dec 6th around 130pm. first of all I wasn’t happy that there were no shopping carts not one sad. then I was waiting on line social distance. I had my grandchildren with me. I got hit in the back by another person’s cart. i yelled and no security no supervisor no body came. Thank God I was not hurt. So when I got my grandkids in the car I called the store. I was told that they had security for shop lifters only and their store is safe well no its not and she said well I should have come to the front desk and I should have written out a report I should have call her. no I yell loud enough for people to hear me.but no safety there.but you want my money right. I told her after her telling me I was wrong that the safety of my grandkids come first and all she could say was in today’s world it doesn’t matter. so this is how you treat customers. said that you don’t feel their safety is important.and she hung up on me. she needs to be fired.

  • Michelle says:

    Store Manager (Jeff) in Berkeley Heights, NJ refuses to wear the mask the right wear. Always pulled under his nose. He’s nasty. I spoke to him, he gave me every excuse why he doesn’t pull it up (tough to wear all day, doesn’t fit probably, glasses fog up). I called the 800 # waiting for a response. I also contact my town health dept. I don’t want him working at our store.

  • Mrs cohen says:

    Stop and shop in Middletown ct had customers with no masks on. I told manager and he announced on a speaker about masks. These customers continued on with. I masks. Shouldn’t the manger have gone directly to these three people. Why so lazy and careless. I will refrain from shopping there for a bit.

  • Amy Horman says:

    I frequent the Washingtonville NY store often as I live right around the corner. This store requires their patrons to go up one of the other aisle and then down aisle 8 For one check out line, they claim for our safety for social distancing purposes. While waiting on line, 3 people walked up the aisle past me in order to get on line. When I asked the Attendant helping to direct patrons what sense it made to make us wait on one line if they were just going to allow others to brush right past me totally ignoring their social distancing practice and endangering everyone they walk past. All she could say was “she was one person.” Sorry.. not a good enough answer when your allowing others to endanger my life. This is not the first time this has happened in this store but hopefully, by pointing it out to Corporate, it will be the last.

  • Ace says:

    Overheard Manager Telling Staff Member to STOP telling people they need to wear masks @ FRAMINGHAM – TEMPLE ST – STOP AND SHOP – Tons of maskless people everytime I go there!

  • Donna says:

    I shop at the Attleboro, MA store located on Pleasant Street. I take advantage of the Senior hours, typically arriving between 6:00-6:30 am. I consistently see “WORKERS” not wearing a mask. Some are from the overnight shift who walk through the store without their mask when leaving, some are workers just arriving who walk into the store without their mask, and others are workers stocking shelves.

    I once asked a worker who was leaving where was his mask, and he yelled back at me that he was leaving the store and didn’t need one.

    I once asked a worker who came into the store to start his shift where was his mask, and he did not answer and continued to walk through the store to the deli area.

    I asked a worker who was stocking shelves to put his mask on (it was around his neck), and he said that he needed to breathe, to which I answered “that is something I would like to continue doing!” The following week, same worker, same situation!!

    I’m not aware if there is a member of the Management team at the store during senior hours to whom I can speak with. I’ve only seen workers stocking shelves and a cashier.

    This is especially upsetting to me because it is during Senior hours, when the most vulnerable group is in the store. I find most shoppers are complying, it is the workers of Stop and Shop who are not!

  • Ana says:

    Today my husband and I had to go to Stop & Shop in North Smithfield. The mask-mandate placard was in place at the entrance, but there was no one there to check if each person entering was complying. Sure enough, when we entered I saw two women not wearing masks. My husband stopped an employee and pointed them out, but they just said “thank you” and took no further action. I believe that in a time when ALL lives are in jeopardy from Covid, if you are in a position where you could make a difference in someone else’s life experience, you should do so. Saying nothing makes you complicit. I need to point out: This is my SECOND appeal to the corporate heads to come up with a solution to this problem, and it most certainly WILL become a problem for THEM if enough people speak up and say WE WILL NOT PATRONIZE YOUR STORES UNTIL ALL HEALTH MANDATES ARE INFORCED.

  • Donna S Hughes says:

    On Aug 17, 2020 I was shopping at the local Stop and Shop in Stamford, CT on Summer St. I noticed two women NOT wearing masks. When I asked them why I was given a nasty response and told it was none of my business. She also denied that it is a LAW in CT to wear a mask in ALL public places. I immediately told the manager who said he would address the issue. I don’t know if he ever did. My issue is that there is no one at the door making sure that all patrons are wearing a mask. I will no longer enter the store if no one is enforcing the law. I have been a loyal S & S patron for over 30 years. Please address this with the stores you are in charge of overseeing.

    • Me says:

      No law has been passed, it’s best that you just go along and mind your own business. The Civli Rights Act of 1964 entitles all people regardless of sex, race, religion, disabilities etc to free and equal access to any merchant offering services to the public If wearing a mask violates a person’s religious convictions. They are still entitled to free and equal access at that establishment. Also, if they are not wearing a mask due to health reasons ( HIPPA protects a person from needing to disclose what the health reason is) they are also under law entitled to free and equal access to the establishment that is open to the public. The Goveners mandates are not laws. Laws have to pass through legislation and get voted in, then the Govener signs them in to law and they are assigned a number. Then, and only then do they become a law. I suggest that you familiarize yourself with how laws are made, and the difference between laws and mandates. Furthermore, I would advise you to mind your own business and not harass someone for not wearing a mask. Harassing people is a matter that can bring legal action against you.

  • XXXXX says:

    Stop&Shop STORE #569
    SUNDAY, AUGUST 16, 2020





  • Frustrated says:

    I was at the Smithtown Main Street store today. One of the deli counter workers was wearing his mask below his nose and serving people. Also noticed shelf stockers not wearing their masks and other workers in the store with their masks not covering their faces. Earlier this summer, while checking out at this same store the cashier was wearing her mask below her mouth. During this time of Covid it is imperative that the workers and customers wear their masks and wear them properly. You have big problem in your Smithtown store!

  • Chris Rivera says:

    New Jersey, Bloomfield, Franklyn Street.
    Today I went to do my shopping but didn’t buy any meats or go near the meat counter. An employee with his mask under his chin was stacking meat.
    The girl who tells you where the next register is open removes her mask to relay the information. Plus she sends people up a down aisle to get on line.
    On Fridays evenings, a pay day there are only 3 cashiers working. Yes there are self checkout, but unless you are offering discounts for me to do an employees job, that’s inappropriate.
    You need to make announcements to remind people to follow the arrows and wear their masks appropriately. It is very scary to food shop.
    Senior hours are a joke. One cashier, & no pharmacy .
    What’s the point? We as a nation need to get strong with this or we will be having this virus for years to come. Set the example, be proud to do your part and let the country know how good you are doing.

  • T. Harris says:

    I went to the store today on Veronica Ave Somerset New Jersey today. There was a
    Man looking at gift cards. I was just about to walk around him and he sneezed to the left. I changed direction and went around him and he wasn’t wearing his mask. I told the manager. His only concern was that I hadn’t said anything to him about it. He said he would offer him a mask! HE SHOULD HAVE ASKED HIM TO LEAVE THE STORE!!!!!!

  • Deb says:

    I have been a Stop and Shop shopper for well over 20 years. As time passes, I am becoming more and more disheartened with your stores. Pre-pandemic, those of us that like to shop in-store saw shelves empty of stock because of people shopping on-line. Why are your associates pulling stock from shelves instead of from the warehouse? Fast forward to the COVID pandemic and the shelves are still just as empty if that is even possible. I went shopping this morning at my local S&S in the hopes of finding more stock than when I go in the late afternoon around dinner time. The shelves were just as bare and looked like the shelves of the first 2-3 weeks of the pandemic. Every time I experience these frustrations, I am one step closer to becoming a full-time Biy Y shopper. As it is, I am going to BY for about half of my weekly shopping list anyway.

  • Annoyed says:

    I work for this establishment,and im kinda upset about the little 10% haz pay u took away from us ,for you dont think about the workers,and what we have to deal with daily.today I started feeling very sluggish and my throat hurt and layed down as soon as i got home ,dont get me weong but after a hot shower and meal i felt better.but u can only imagine what was going through my head as this is all occurring,i have an elderly father ,and too sit and bust my ass for this company and do the rite thing for you day in and day out and this is how u treat us ,I couldn’t tell you how many times people pull there masks down to talk and its very annoying,but yet theres only counters at thw door not checking people for masks .people come in forget there masks and pull there shirts over there face .im very annoyed with what whoever is deciding the atuff going around and especially thinking this crisis is over .i want to say without all these special measures in place ,and i get sick i will take drastic leagal action if I survive my ordeal .im letting u know .so please take care of the workers that make you so much money each day ,and give your families safe ,please do the same !!

  • BBBB says:

    Larchmont NY store inventory workers are often NOT wearing masks.

  • Lori Lindenmuth says:

    Stop and shop Litchfield Ct needs to clean up their act. Literally. Dirty store for being relatively new. Check outs dirty, floor is dirty, rinse out of wipes. ZERO CARE for your community. Many of us have moved on to other towns for shopping. You show no concern for your customers!

  • Glenn Slaby says:

    Need assistance. All my prior data for service deleted. Calls only. Online virtual assistant a waste of timr. Mainnumber useless . Management only.

  • Lisa says:

    I shop at the Stop&Shop in Mount Vernon, NY at least 5 times a week! The last past week has been such a inconvenience for me, they have closed down the self checkout lines (all 6 machines) which leaves 4 regular registers open! I waited on line for 45 minutes the other night! If it continues I’m gonna head to shop rite! It’s really upsetting that they can’t figure out what to do with the machines that won’t inconvenience their valuable customers!

  • Bev Rowell says:

    I am setting up a calendar raffle to benefit a 3 year old boy named Jackson. He has been recently diagnosed with Leukemia and has to undergo years of treatments. Would like to request a donation of a gift card towards the raffle calendar which all proceeds will help Jackson’s parents cover some of the medical expenses. Any help towards that goal will be deeply appreciated. Thank you very much. I live in Chicopee, MA. 01020

  • Joyce says:

    Well it’s good to see that it’s not only my Stop & Shop. The store by me in Inwood NY , store # 578 never has anything you’re looking for. Today for instance, looking for my cats dry food, Friskies has 3 varieties, store had 1, I was looking for Bubba turkey burgers, no Bubba burgers at all, waffle fries, nope, Hebrew National 97% fat free hot dogs, nope, Sam Adams Boston Lager beer, NO! And this store is DIRTY. INSTEAD OF WASTING MONEY ON THAT STUPID ROBOT, invest in your store. This has been long before the pandemic. You should send some undercover bosses out to your stores.

  • Jackie says:

    I have been a customer for many years but not anymore. The store near me in Staten Island,NY. (New Dorp) is the worst. If you shop before 11am there is no meat out. Just Uboats on the floor waiting to be packed out. No cleaning products at all. Store looks like it did the day this whole pandemic started. I now go to ShopRite. They have everything I need. The

  • Melissa Johnson says:

    i had a horrible experience today at Stop and Shop in Stamford, CT. I shop at mine in Seymour, CT all the time. I was down in Stamford to visit the cemetery, something that is extremely difficult for me but my mother’s anniversary is days away and I have been having a hard time so I thought going would help. When I take the trip down there I always go to Stop and Shop to get her flowers. Today was no different. What WAS different today was that I asked for help to have the flowers cut, I brought a vase and just needed them to fit in. I was cut off but the young man working there when asking by him saying “we can’t wrap them” which is not what I was asking. I understand that portion of the store hasn’t reopened yet but what was I to do? I tried to explain I drove an hour to get there, and was on my way to the cemetery and just needed a moment of someone’s time. I was so upset and felt myself about to break down in tears as this was already a difficult time for me, and just told them i’ll go find scissors myself and figure it out which is what I did. I sat at the grave site cutting flowers down to size with kiddie scissors since that’s all they had when I should have been able to sit there and reflect and spend some quiet time with my thoughts. It ruined the entire experience for me when all I needed was to sit alone and process my thoughts. So, thank you Stop and shop for making an already ridiculously hard day even worse. I will be shopping at my local Market 32 from now on. Three seconds of empathy would have made all the difference in the world.

  • Guest says:

    I have to agree with many of the previous comments. I have been a Stop and Shop customer for decades. The quality and inventory has gone down hill, and not just recently due to Covid.

    The manager of the Berkeley Heights, NJ Stop and Shop has the worst personality and could care less about his customers. He never interacts with customers and when asked questions, he is so cold that it seems to be a bother for him to answer. If someone is that miserable with their job, they should leave or be released. He has no customer service skills at all.

  • Mary Sullivan says:

    Stop and Shop gave their essential employees a typed Thank You card and four pieces of candy for working during the Covid 19 Pandemic..along with a one dollar an hour raise…hope they let them keep the raise..they deserve it

  • Elaine says:

    I shop at the Hamden, CT store. Due to Covid-19 I am using the pickup service.
    The employees that provide this service are exceptional and far exceed their competition. This is a reflection of the management team at this store. Your order is picked with care and you are advised prior to pickup of any out of stock items.
    During this call you are told of substitutions that are excellent choices. The inventory is above average compared to supermarket’s in the area. Thankfully I have this option which is stress free during this quarantine.

  • Muriel Pilla says:

    I have been a Stop & Shop customer for as long as I can remember. NOT anymore. I shop at the Stop & Shop on Washington St. in Hudson MA, on 5/23 went to Stop & Shop and again berries had mold on them and 1/2 rotten, lettuce was brown and slimly, every package of Organic Basil was all black. There is never any meat available, and prices on most grocery items have at least doubled. I spoke to a store manager to let him know this has been on going for several months. His response to me was you do know there is a pandemic going on. I stated that I had been going to Hannaford supermarket in Marlboro (which Hannaford is owned by Stop & Shop) and there is no problem there with the produce its always fresh and NEVER moldy always some meat available.

    I have complained to several store managers at the Hudson Stop & Shop because this has been an ongoing issue with the produce being moldy or rotten for almost a year. The managers just don’t care. Stop & Shop has lost another customer for life, I will NOT shop there again, I do have other choices in the area to choose to go and give my business to, even if means I need to go to several other stores to get what I need.

    If Stop & Shop keeps going in this direction of inflated prices and poor quality food and store managers that don’t care Stop & Shop will be another chain of supermarkets to go under.

    Paula A. Price, Chief Financial Officer Mark McGowan, President of New England Division and Executive Vice President of Operations and Stacy Wiggins Senior Vice President of Operations need to take a good look at what your customers are saying about this Corporation and start making changes. You all need to remember if the corporation goes under so do all of you.

  • Lori M Hyde Park NY says:

    Your store ay 3999 Albany Post Road is very poorly run. The shelves are mostly empty. I waste my time every time I go there. Other stores are stocked properly, What is the PROBLEM with your this store. I have no transportation, but when I do have transportation, I go to other supermarkets, and come home with twice as much food for a cheaper amount. Your store is a waste of my time and energy. Unfortunately I have to waste my time there THIS HAS BEEN GOING ON SINCE NOVEMBER 2019.

  • Guest says:

    The Wilton, CT Stop & Shop website states it is open to 10p yet it closes at 9p. Tonight I checked the website before going shopping and it stated 10p. I arrived 8:55p to see the door sign state 9p close. I called from the parking lot and said, “I am making a courtesy call to let you know the Stop & Shop website states the store closes at 10pm. You may want to pass on that information so the website can be modified to be accurate”. The Customer Service woman rudely stated, “We’ve never been open till 10”. I repeated, “I am making a courtesy call to let you know the Stop & Shop website states the store closes at 10pm. You may want to pass on that information so the website can be modified to be accurate”. She rudely repeated, “We’ve never been open till 10” and hung up. VERY RUDE

  • Carl says:

    Someone needs to monitor the stop &shop on Newman Ave in Seekonk Massachusetts because the night shift people are drinking on the job and selling drugs. They work from 10:00pm until 6:00am. They also have been seen removing merchandise from the store. One Person’s name is Richard Bourdeau. He brings Alcohol in the store every night!!!

  • Judy says:

    I live one block from Stop & Shop in Bellingham, MA and have always been a S&S supporter but the tide is changing. During this entire pandemic the Stop & Shop in Bellingham has failed this community miserably. The Dairy Dept. on most occasions has been barren; the meat dept. on several occasions had no meat; the Frozen Food aisle is a joke – the only items in the cases were the frozen cakes and pies and the Cleaning Aisle has been empty more often than not.

    When we asked the Store Manager what’s going on why are you out of everything we’re told that Corporate isn’t sending them the merchandise. If that’s true then shame on you. For me, Stop & Shop always meant quality service and products. This is not true at this store. During a time when we’re all struggling to stay afloat, we should be able to depend on our local supermarket.

    What a shame – what a disgrace. So we drive eight miles to Market Basket to find everything stocked and ready for us.

  • RuthElyn Rivanis says:

    I will be calling tomorrow. I am more than upset. My husband shopped at Chelmsford Stop and Shop on Sunday 5/3. Came home and discovered he didn’t have bag with meats…Hamburg, frankfurters, and cube steak. I called immediately. They said the bag was at customer service and I said my husband would be immediately back there. When he arrived the girl told him that the manager instructed her to put it back and it was resold!! We were only able to but hotdogs. No more Hamburg or cube steak left. We were refunded our money. What good did that do for our family barbecue!!?? We had already paid for our meats..what business did that manager have to resell it!!! Especially since I called!! I am shaking I am so furious with your store practices. I will be calling tomorrow and I want to speak to someone high up before I report you. RuthElyn Rivanis

  • Jay says:

    I shopped at your winstead location weekly but now I refuse to go back. When I went in today to grab a package of hotdogs I noticed a black fuzzy substance all over the wall behind the hotdogs.

  • Maribel Rueda says:

    I hope someone in headquaters reads this: My son is autistic and ives in West Roxbury Mass has started a fundraiser the AGW food drive. He collects Stop & Shop food cards and mails them to the disable communities affected by Covid19. Many cannot stand at a bank food line due to theri conditions and they have diet restrictions which food banks cannot meet. The Boston Globe will write an article on his story and Channel WBZ 4 has interview him, we have been receiving donations on our facebook fundraiser page.

    So far we have fed over 6 families in Mass, there must be something Stop & Shop headquaters can do to help Esteban, my son feed more disable families. Please see us on the news below. PLEASE HELP US


    You can contact us at 978 908 8900

  • Dylan Barnes says:

    I was at the Stratford CT store at closing time on 4-28-20 and the grey haired manager or something was torturing a women who was maybe stealing. He kept repeating”I wanna hear you say it” It was loud. He’s got no class . I can’t even talk to this twat. I used to live in Stratford and I’ve overhead this dude talking down to anyone in a yellow shirt or bellow. When you first opened the gas station in Stratford CT the back windshield got scratched because there was no rubber on the back of the squeegee. When I showed this dude with no class he said it was nothing because it didn’t block the visibility. I made him take my info. I never heard anything again. It made my life worse when I didn’t need it to get worse. I can’t even look at the person. I avoid that store and I avoid stop and shop in general. I give you a detailed list I went through to stop having to go there. I did the shopping for a family of 3 when I lived in Stratford CT. That dude looks likes to beat down the people at the bottom. I’m speaking up now because I have my own address and he can send someone to kill me or anything.

  • Mary Sullivan says:

    To Whom ..may be interested ..your employees are considered essential and very dedicated workers. I am shocked that a multi million dollar company gave the employees a measly dollar more an hour ..AND after the Pandemic is over you have informed your
    employees the dollar an hour goes away..Shame on you..your employees should get way more compensation than you are giving for putting their lives on the line..Lots of corporations will be giving hazard pay.. you should follow suit

  • Unknown says:

    Why do you allow too many customers in the stores at one time. In one store, you allow over 300 customers!!!!! I can see UP too 100 customers, but over 300? Get real, social distancing with over 100 people in one building is outrageous, especially with aisles of food and fresh produce.

  • Martha Sanborn says:

    I’m done with Stop and Shop. Milford recently required people to wear masks in public buildings, yet your store will not enforce. This puts people in my age group at risk.

  • Joanne says:

    We live in Watertown, CT & your store there has not been stocked for several weeks. There are all empty shelves & coolers. We have noticed prices have gone up on many products too. This is how you help your country during a Pandemic?! A message is circulating to band against shopping at Stop n Shop anymore until the store is completely restocked once again & prices are back to normal. You are going to lose thousands of customers. I don’t think that will be good for your bottom line.

    • Lori M Hyde Park NY says:

      Same here. Shop an Rob, as we call it here in NY, is a disgrace. No frozen food and hardly any meats or cleaners. Very poor in helping people thru this time.

  • Maria says:

    This morning 6:00 am I picked up my 75 year old mom to do our groceries i was embarrassed by one of the employees maybe she was a supervisor or manager who knows because when I Asked for the managers the employee started to yell at me That she did have to get any manager or give me her name By her rudeness im assuming she was the manager I try to make a complain and I was belittled I could not believe the rudeness of this employee especially in this Time of the coronavirus the stop n shop is in the Bronx on Bruckner mall I have the employee’s full name which I will disclose to the representative from the. Company that will hopefully contact me i don’t want to embarrass the way she belittled me and my mother

  • Taylor says:

    All u gave your employees is a thank you letter..your company discussed me you are a billionaire company and you should be ashamed the hard work they do for you n a piece of paper which most of them threw it out or used it as shit paper

    • Lou says:

      I agree I’m sooo disgusted, from the beginning when they said we couldn’t wear mask ! I actually caught the virus and I am ready to come back I asked if I could work overnight so I could limit exposure and also be able to watch my son and other during the day . Guess what I was told ?!! No !!!

  • Judie says:

    I’m a loyal Stop& Shop customer, even after my local store closed, I travel 20 minutes to the closest store in Poughkeepsie NY, Yesterday I was in this store & there still people not wearing masks & gloves. Everyone has had 5d to prepare but doesn’t the store have any responsibility? All the employees & most of the customers were wearing masks & gloves. Put up a sign, don’t let those not wearing a mask in, they’re risking others health, we’re in an emergency state right now, do something!

  • dorine says:

    I would like to know why Stop and Shop is not enforcing the mask and glove laws with customers ! I will not shop in your Medford store but from what I understand this is going on in your other stores.

  • Nanette says:

    You close your stores, understandably, to restock. No matter what time if day I go, shelves are empty. I went this morning. You instituted one way aisles. I go down one aisle, I cannot go left or right because the line is headed to cashiers! Small bottle of Clorox is over $5. Price gauging? Everyone is standing close on line. I mentioned this on fb with pictures and many of my friends said they hate going to your stores now for same reason. Western Beef is fully stocked, people practice distancing. I plan on going there from now on.

  • Susan says:

    I have been shopping at Stop and Shop for over 20 years. I am so disgusted with the non service that your company is providing to senior Suffolk County residents. I have called the Northport and East Northport stores and neither have pick up or delivery. The customer service representative in East Northport said they only deliver to Nassu County??????? Why is that?????We don’t count in Suffolk county. I tried your senior hours and they were a complete disaster. I am done with your store after being a very loyal customer for so many years. I am a resident of Northport. I’ve switched to another local store that is doing everything they can for their senior customers.

  • Roger Olander says:

    It would be great if there was a way to add a gratuity at checkout that would be shared by store employees. I’d happily add 20% to my bill to support these people who bravely come to work every day so we can buy food and supplies.

    • Lou says:

      Don’t even bother they don’t care , they don’t even allow some of us to work overnight so we can be able to care for our kids and loved ones in the morning during this time . There’s no courtesy at all

  • William says:

    I would like to report stealing in your stores on long island

  • Su says:

    Pleasant St Watertown MA, April 10: Store instituted one way aisles. A total mess. Shoppers do whatever they feel like, walk up and down aisles in total disregard of signs. In area near the bakery, arrows for exit are in inconvenient extremely narrow aisle, so those exiting don’t bother following them. If one tries to keep to the proper lane and gets stuck behind a shopper going at turtle’s pace, it defeats the purpose of protecting health and safety. You are basically stuck behind that person until…. or have to pass in close proximity in an extremely narrow area. Plus, lots of shoppers aren’t wearing masks. You should make that mandatory.
    What’s the point of one way aisles if shoppers don’t bother with them?

  • Naomi says:

    Unfortunately, Stop n Shop in New Hyde Park only welcome those who aren’t people of color. I have shopped at this locations for about 10 years. I have seen employees change over time. Recently the past 5 years management is horrible. A person can’t shop in peace without being harassed and followed throughout the store. It’s a disgrace to shop in this way. Why I continue to shop at this location is the sales and customer reward points. My family and I are tired of the harassing behavior when we shop. It’s time to start looking at your managerial team and give them a course in community interaction. Don’t assume people of color are looking to steal products.

  • Lynne Miner says:

    A family of 5 shopped at the Uncasville, CT store. I called the manager who was not really interested and dismissed my concerns. Won’t shop there again.

  • Thomas Baroz says:

    Just went your your store this morning April 4th. The store is 1441 Richmond Avenue. My son and I were waiting to go in when one of you employees was walking by. The elderly man in front of me politely ask her how many people were being let in at a time. She responded very curtly 25, and if you do not like it you can go somewhere else to shop. When I said to her that is no way to speak to a elderly man she told me “Fuck Off” and proceeded to walk away. When she passed his back again after getting coffee from Dunkin Doints I said to her the was not a very nice thing to say. She responded again “ Shut your FUCKING mouth”. When we did get inside I ask for a store manager who basically blew me off saying I will talk to her and the Union. I ask to fill out a complaint and was told no. I said I cannot write a formal complaint and was told no again. I did take a picture of the Associate Showed it to the cashier and was told her name was Megan. If this is how elderly and customers are treated by Stop and Shop maybe I should find somewhere else to go. However I will let my family and friends know through social media so they can be aware of the terrible s service and language found at Stop and Shop.

  • Catherine says:

    CDC just said mask everyone !

    • Lou says:

      Thanks to them telling us don’t wear mask I got the virus thank god im ok . But this company horrible no hearts at all

  • Catherine says:

    Please respond to my comment.
    Thank you

  • Catherine says:

    The employees should be wearing masks and gloves! I spoke to a manager in NJ – there are employees without gloveS but most importantly no masks !
    They need to protect their face from the droplets that are on surfaces as well as the air . Hand washing is essential but A mask will further protect them . They have plastic shields in front of the cashiers but more needs to be done . I called Massachusetts headquarters waited to talk to someone for 20 mins they Sounded concerned then dumped my call .

  • Richard C. says:

    I have tried for weeks to get a delivery from PeaPod. There are never any available spots day after day, week after week. What good is a service that you cannot support?

  • Katie says:

    The 3 day specials are great(Fri,Sat,Sun)while supply lasts. I was at my Stop&Shop this A.M. when it opened.They had no oranges(8lb.bag $3.99)&had no Shrimp $4.99. Both said limit of 2.How about a limit of 1 so everybody gets some.Does anybody really need 16lbs of oranges at once?

  • Peggy says:


  • Karen Tierney says:

    Where is Patty, where is Bob, stop and shop #55, my presciptions were due on
    the the 19th, the pharmacist said they weren’t due til the 22nd, this guy sucks, doesn’t understand, why I’m upset, perhaps he’s never had a widowmaker.

  • Linda T says:

    SR. Hours-Saw on the news tonight all the seniors in line, 6” from each other, not 6ft, all excited about getting get first shot at items that are in short supply! Saw three different customers with their baskets full of toilet paper. I wouldn’t have thought there would be a limit!! Not helping, hurting.

  • VC says:

    While I thought it would be a nice idea to open the store early for senior citizens to go shopping stress free and without crowds. When I went to the Merrick Stop and Shop it was a disgrace with only 2 cashiers and one manager to take care of courtesy as well as self check. There were lines all over the store with seniors standing back to back with each other. This was suppose to help our seniors not hurt them aside from that the store was not prepared for us, it looked like the way they left the store the night before was the way it was opened no meat no paper products no eggs why open to the seniors and put us all at risk for nothing. I feel if you want to offer to help then do that make sure you are fully stocked and manned so we as seniors can get in and out without potentially getting sick from one another.

  • Emily Abrams says:

    With all this corona virus hysteria , it is so hard to shop at your stores, there’s no food on shelves and nothing is being stocked it’s pretty eerie and some what scary going to our local stop n shop. I have been a customer for many years, since your stores opened in Fairfield county in CT. Now I live in Waterbury, CT and shop at the Chase Ave location and before this hysteria this store was always poorly stocked. And forced me to go to other stop n shop locations! I’m just trying to do my weekly grocery shopping, not stock piling. ??‍♀️

  • M. Raphael says:

    So sorry to see the deterioration of our Stop And Shop store. It looks like a 3rd world market or perhaps a store going out if business. Shelves empty or half empty. Produce wilting or unavailable. A new store just opened up nearby called Angie’s and a neighborhood favorite The Natural is also nearby. I won’t waste my time and money at your filthy store. I went teice this week and it only went from bad to worse. Spend your money on keeping the store stocked and clean and leave the robot to some other supermarket chain.

  • Janis says:

    Stop & Shop has become the lowest on the shopping grid. Yesterday I paid $4.99 for strawberries. They were rotted. 1.99 in other stores I found. I also bought Stop &Shop natural chicken breast the whole pound was slimy and smelly. You have been selling your customers old outdated spoiled food. You should go out of business. If I shop at the store there is always something to be returned because it is spoiled! I am sick of it! Now I plan on helping to spread the word how disgusting the stores are. Market Baskey, even some Shaws stores are much fresher cheaper inprice products

  • Sheila Lee says:

    Several of my favorite brands seem to no longer be carried. I commented about Pillsbury all purpose flour some months ago, it was back in stock, and now I’m told it has been replaced with S&S brand. I do a considerable amount of baking, and am not willing to replace a brand I know I can rely on. There have been too many brands eliminated. I can find my brands at Hanovers a bit further away, or at Target. Also not wishing to shop for my groceries at more than 1 store, I’ll have to reluctantly switch grocery stores if another of my brands is eliminated. The frequency of these eliminations is also alarming.

  • Nick R . newhaven connecticut says:

    They should just sell the buissness to Orther coporate company’s . There stores in newgland just can’t get any worse then What they have are now people are shopping more at shop rite and Orther places then stop and shop

  • Ruth Metz says:

    I’ve been shopping at the Stop & Shop store in Brick, NJ for a number of years. It has always been my favorite
    grocery store in this area.

    There’s a few comments I would like to make regarding the store.

    1. For some time now, there is a machine called “marty”, I believe, that goes around the store looking for
    “spills or cleanups needed” and then announces the need for a clerk. Marty is always in the way – the
    store is congested enough without another obstacle to impede the shoppers way. Please consider doing
    away with this totally unnecessary nuisance.

    2. Very recently I noticed the absence of Kraft salad dressings from the S&S’s shelf . Another item that seems to be absent from the shelf is B&G pickles. A request was made for these items to be stocked with the Customer Service desk. I wish to continue shopping at S&S, but want “one-stop shopping”.

    Hope these comments will be considered and acted upon.

  • Karen says:

    First off I want to say I enjoy shopping at your stores. I find them clean and the employees always friendly. That being said, what I DO NOT enjoy is being followed around by a creepy robot. I actually turned around and al.ost tripped over the damned thing after reaching for a magazine at the check out. I suffer from severe anxiety and shopping is hard enough with crouds and noise…without having to deal with yet another stressful thing. I’m not a shoplifters. I’m 55 years old. I’m disabled with both knees replaced (hardly a flight risk) and wasn’t even wearing clothing with pockets. Everything was placed in my cart…besides…do you really want to create THIS kind of shopping experience for your customers? I think this is a bit ridiculous. I know I won’t be going back to Dan Fox Drive again….probably not Merill Road either. Not unless I read in the news that Stop & Shop smartened up and got rid of the robots.

  • Nancy Lombardo says:

    My local Stop and Shop Supermarket is on strike and I will not cross the picket line to shop for groceries. I will have to do so to do my banking but that is all I will be doing in your store until an agreement has been reached. Finally if these people have to continue their strike I will have my community pull together and support them as much as is humanly possible.
    You should note that I had been doing the majority of my grocery shopping in your store however this will end until the strike is over and you have given your employees what you originally promised and not a hack job!
    You can put product on the shelves but the people sell your stores. They keep them clean, stocked,and are supper friendly and courteous. Machines DO NOT REPLACE PEOPLE. I do not like the auto checkout but when only buying a few items I do use it in order that others with larger orders do not have to wait for me.

    Nancy Lombardo
    Willimantic, CT

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