Where is Stater Bros Corporate office Headquarters

Stater Bros Headquarters Address and Contact

  • Address: 301 S Tippecanoe Ave, San Bernardino, CA 92408, USA

  • Phone Number:
    +18557828377

  • Fax Number: 909-733-4739

  • Email: CustomerSupport@staterbros.com

  • Number of Employees: 18000

  • Established: 1936

  • Founder: Cleo and Leo Stater

  • Key People: Phillip J. Smith

Stater Bros Headquarters Location & Directions

Stater Bros Headquarters Executive Team

Name

Title

Peter J. Van Helden

Chief Executive Officer and President

Jack H. Brown

Executive Chairman

David J. Harris

Chief Financial Officer, Principal Accounting Officer and Executive Vice President of Finance

Susan Atkinson

VP of Corporate Affairs, CEO of Stater Bros. Charities and President of Stater Bros. Charities

John Ciraulo

Senior Vice President of Fresh Foods

Darold Fero

Senior Vice President of Distribution

Dan Meyer

Executive Vice President of Retail Operations

About Stater Bros, History and Headquarters Information

Stater Bros was founded by twin brothers Cleo and Leo Stater in 1936 and is headquartered in San Bernardino, California. They inaugurated their business in 1936 after buying the original Stater Bros. Market from W.A. Davis by offering a down payment of $600. They widened their focus and added additional stores throughout Southern California to expand their work. The company was also featured on the Fortune 500 in 2005 as the “best place to shop for groceries” among Full-Service Supermarket Chains in Southern California. It was launched as a public corporation in 1964. This company grew by leaps and bounds and became the largest privately owned Supermarket Chain in Southern California.

Stater Bros has become a household name as it provides its customers with exceptional quality, everyday low prices, and friendly service. It serves people in Los Angeles, Orange counties, San Diego County, Santa Clarita, Palmdale, Ventura County, Kern County, San Bernardino, and Riverside counties. Currently, it is operating more than 168 supermarket locations and has approximately 18,000 employees working for it.

Stater Bros Headquarters Photos

  • Katherine says:

    I recently visited store #5 off of serria and foothill, the store looks a little run down but that’s only because they are doing some renovations. This is my favorite store and my favorite cashier Cindy C. Now Cindy bends her back for each customer that comes into her line, she ALWAYS has a smile on and ALWAYS greets everyone that she faces with. I don’t know how it works but she needs a promotion, I’ve been there when she gets an upset customer and always makes sure they are heard and taken care of. She knows what she’s doing and she’s just overall amazing. David (store manger) please give her a promotion or even just some free lunch lmao.

  • MICHAEL KELLY says:

    Please keep your Escondido store open, we need this store there. My sister is blind and she knows the store very well. By removing the store and be a hardship on her we have been customers in the day open.

  • Donald Daniels says:

    I was very displeased by the actions of your manager on Sept 4 she was throwing my food in a disrespectful manner

  • Marsha Jones says:

    I would like to give recognition to the meat dept at store 128 in La Quinta. That is the best meat dept I have been to. The display case is impressive with so much variety and the best quality of meat. The staff was so friendly and when I complemented them, they said they never get any feedback, even though they try to go above and beyond for their dept and customers. So I would like to take this opportunity to give them a shout out for it!

  • Virginia Avila says:

    Rude cashier check stand #4 Cashier Brianne on July 30th 7: 20 am. On 11815 Artesia Blvd. Artesia, Ca. 90701
    Acted irritated, scolded me. did not appreciate that. needs to use caution on how she treats & speaks to seniors!

  • Vicki Rogers says:

    I shop at the Stater Bros. on Bastanchury and Brea Blvd. (Morningside Plaza) in Fullerton, CA. The Stater Bros. brand of string cheese used to be very easy to open – just pull the easy-to-separate “tab” at top and peel off plastic casing . . . the last package I bought no longer has the “tab” and I needed scissors to cut the plastic casing lengthwise – messy and like breaking into Fort Knox! Is this the new packaging going forward??

  • Kimberli McBride says:

    Never shopping Stater Bros again! After many years of shopping my local Staters (Lake Elsinore, CA, Mission Trails). I stopped going there, although they were friendly and courteous, they poorly bagged my groceries. Today I went to a farther Staters (Wildomar, CA, Hidden Springs) and the manager was my checker. Never did he greet me or say a word. I asked the bagger to put my cold stuff in the cooler bag (they never do). She finished and walked away. When I got outside I noticed my peaches and watermelon were at the bottom and my 2 gallons of milk were thrown on top! Does Stater properly train their baggers, or do they just don’t care? I tried to tell the manager but he didn’t seem to care, he was more concerned with getting me replacement fruit rather than addressing the issue with the bagger.

    I’m done. Off to Albertson’s I go.

    • Kharizma Daye says:

      It sounds like you are just a rude customer. The fact you wanted the manager to immediately discipline his employee in front of you is very telling. You would rather him reprimand someone for your own satisfaction than have him replace the products that you’re complaining. Glad you won’t be returning to harass them. I feel sorry for the Albertson’s workers who will have to deal with you!

  • Jessica says:

    Had a horrible experience today at the store in canyon country, ca. sadly, it’s not the first time I’ve been treated poorly ay this location. Troy the cashier, I have never came across someone so disrespectful. Wasn’t able to get the baggers names who were also part of the situation, but corporate will. Hard to believe stater bros is hiring people like that. I’m a regular customer here but because of todays events, I will no longer be shopping here. Please pay more attention to the type of people you guys are hiring. Thank you.

  • Fabi says:

    Erik Rojas is a rude person, rude in general with costumers and with his employees

  • Fabi says:

    Key carriers know everything that is going on because the manager tells them personal stuff and key carriers telling everyone in the store creating drama that shouldn’t involve them that’s so unprofessional of them and your company allowing that to happen is so disgusting do better and firings the bad guys and not the people who are innocent who did nothing wrong

  • Fabi says:

    Your company Stater bros is so disgusting so inappropriate allowing pedophiles and sexual activity and assault happen and being transferred to different stores managers smoking in the back of the store while cameras are on yet people are being fired for the smallest things. Courtesy clerks smoking on the clock. Those are the biggest issues and for them to fire someone for one can of alcohol beverages is BS SHAME ON YOU STATERS SHAME ON YOU !!!

  • Peter N says:

    Who has Human Resources phone number please I used to work at the DC

  • Jim Edmiston says:

    To who it may concern i have shopping at location #86 in Beaumont California for almost 3years the store is clean. Employees are kind from the workers all the way up to management.

  • Ruben says:

    Shame ln stater brother market company your out rages price gough your like are lieing president family store my ass am shopping alse where and telling other not to shop there

  • Orange Resident says:

    12/18/21 So disappointed in Stater Bros for not upholding CA’s mask mandate at the Orange stores. I’ve been a shopper for many years but if they don’t care about our health, I will not be spending my money there. Cashiers,  butcher staff and MANY customers walking around without a mask, no social distancing, no problem. MANAGER happily ringing them up and Security guy happy to look away.  All they care about is money.

  • Sarah nicole says:

    I have been going to stater bros #177 for the almost year and I take my service dogs with me because I have seizures and in the summer time it’s to hot for there service vest and don’t want my dogs to over heat but every time the same manager to the store and other employees have asked me multiple time and harassed me every time I got into the store and I shop at this store 2-3 times a week. They don’t have to be so rude or fallow me around the store. I spend plenty of money each month for them to let me shop in peace. And they should know 2 young couple with 2 small dogs. I have 2 small moti-poo they are not very big dogs. And it’s not like they sit there and bark at people they are very well mandated. Iam berry disappointed with this store.

  • Patty Hale says:

    Hi my husband have request several times for Deja Blue water have two stores in Highland ca.
    Im no sure why we can order some cases of this water?

  • F staterbros says:

    I worked at Stater Bros in Victorville Ca, off Hook Blvd. I was hired in September 2021, and was fired on Monday, November 22, 21, due to illness, the past few days. I was given a doctor’s note, and I took it to my manager. I had a fever, couldn’t smell, couldn’t taste, had a cough, sore throat, earache, and a lot of congestion. I went to the doctors and got a sick leave from work, I was off from Nov 18, 2021thru Nov 20, 2021. When I returned back to work on the 21st. I was told by management that I could leave because I was still very sick. I had customers asking me not to bag for them, asking me why I’m allowed at work sick, that it’s worrying to them because they’re scared of getting sick. I came back into work on Nov 22, 2021at 9:30am for my shift and was told the manager wanted to talk to me, as soon as I walked in he told me I’m still on my probation period, and have taken too many days off. I told him I had a doctor’s note and he told me I’ve taken a few days off before I got sick. I told him if I took any days off it was school related because I’m still in school. I told him when you hired me you said, you would work around my school schedule, and that it was one of the many perks of working here. Since I’ve started working for Stater Brothers I haven’t been to school in months, I’m always scheduled on my school days and usually have to wait till I get off work to try and finish my assignments alone. I dont think it’s fair or right that I was fired I’ve had a couple incounterments with the main manger Jose already, he is more worried about himself than his employees or customers, I’ve been verbally harassed at work on many occasions whether is was being called stupid, or being uncomfotably hit on. I told this to Jose and nothing had changed. He was willing to have me come back to work sick and still contiguous and willing to get other employees and customers sick. And when I told corporate they said he fired me for this or that but Jose told me he wanted me to go home early to that he had a reason to fire me.

  • Alita Sevin says:

    The La Mirada Store (Imperial and La Mirada Blvd) is NOT enforcing the Los Angeles County mandated mask policy. There were at least 4 maskless people shopping there this afternoon between 3:30 and 4 p.m. I asked at a checkout stand if these people were served and she winced when she said ‘yes’ and shook her head apparently not happy about that. I asked the security guard (as a maskless person walked by him) why he was not enforcing the mandate and the posted sign at the entrance (he actually had greeted the maskless man so no one can say the guy got by him). I asked the question twice and both times the security guard pretended he did not understand what I was saying. I will be posting this situation on Facebook, Twitter and Instagram. The chain of people who will no longer shop in your La Mirada store might be endless.

  • Smbat Avetyan says:

    I was at your pasadena (CA) location to purchase steaks. When it was my turn to make the purchase the cashier took my dollar and looked for the watermark, then she swiped it with a marker, then she called for a second opinion. She told me that she couldn’t take the 100$ that I need to pay with a different bill. I was occupied with a meeting at the time otherwise our conversation would have gone a bit differently. I gave her the other hundred dollar bill and she accepted it. I pointed out to the cashier that i received the 100$ from the Wells Fargo bank – and she said well it didn’t pass my test so I can’t take it – she was rushing me out. I asked her what test that would be? And she said it’s my test. I carried on out of the store and on my way. When the meeting was over, I called the store back to voice my conflict with a manager. When I spoke with the manager there, I made her aware of the incident. The manager said It was her that refused the dollar, because it didn’t pass her test. I asked her to explain to me what test that would be – she said I don’t need to give you any explanation, I don’t feel comfortable and that’s that. I said okay, let me bring in the dollar and let’s figure out if there was something wrong with it. I asked her if she thought it was a fraudulent bill. She said it wasn’t a fraudulent bill but she wasn’t going to accept it or explain why. So I told her that she was being discriminatory toward me. She went on a rant saying that she was cilcilian and Latina and how she couldn’t be a racist. She said you had a mask on, I don’t even know what you look like. So I explained to her that being from a diverse background doesn’t exclude her from being biased and the very fact that she can refuse me service and not have the onus to explain why – is by definition discrimination. I told her that I would be escalating the complaint and I requested her name. She said her name is Kelly and refused to tell me her last name. She went on a rant again as to why she wasn’t a racist and she said this conversation is over and hung up on me.

    I am very concerned about this managers approach to customer service. Her cynicismis and derision is hurtful. Stater Bro’s is my favorite local market. I am very uncomfortable about shopping there now. I am requesting that a serious investigation be conducted to correct this matter. I will do my part and I promise that nothing in my story has been exaggerated, if anything – I am failing to convey the utter humiliation I was subject to.
    Thank you.

  • Fernando says:

    So today I go to Stater bros for my first time ever I usually shop at aldis I just moved out to Victorville plus aldi is super far for me anyway I shop around d buy my food for the week so I get the express 15 items or less at line 1 its full so I look over to my right side and line 2 is open I ask the cashier if the line is open she nods her head so I ask again if it’s open she makes eye contact with me and nods her again saying yes I guess which made me really uncomfortable I feel like she felt uncomfortable helping me out or something so rude I will never shop here again I rather drive 20 minutes out to aldi where they treat customers with respect and kindness never again. Cashier is Natalie store #123 8/30/21 time 10:30:59

  • Joann Taylor says:

    Went to Summit ave. store in
    Was looking for bolllia rolls.
    They had two bags of six to choose from.
    One bag they were all raw looking and smashed flat on one side.
    The other bag of 6 rolls 1/2 were eatable.
    Complain to manager, her answer was so you don’t want them?
    Where has service gone. No one cares about service

  • Tyler Waters says:

    I have been a loyal customer for at least 20 years. As a household that entertains frequently, I was very disappointed to see that you have discontinued the 30% off when you buy four bottles of wine and 40% twice a year. I was told by your staff that a customer complained and that was the reason. The sad part is that I buy almost no wine from you anymore. I buy it from a competitor store. My average purchase was about 2-3 cases per month. Please bring your discount back.

    • Wine Discount says:

      Same here. I no longer buy wine at Stater Bros because prices are lower at competitors. It’s also cut down on the groceries I buy at Stater’s because I shop where I buy the wine.

  • Diane Brown says:

    I would like Stater Bros to know that the market in Norco, Ca is outstanding. The personnel are always friendly and helpful. In these stressing times they have gone above and beyond to do whatever they can to put customers first. Thank you Stater Bros for having a place to shop and for your great personnel at the Norco store.

  • Donna Brahm says:

    To whom it may concern,
    I have been a loyal Staters shopper for 30 years. I live in Hemet. Recently I’ve been concerned with the closure of one of the two entrances to the stores at State and Ramona Expwy and State and Stetson. This is not just a temporary closure. Friday around 4:00 I was at the State and Stetson store. The store was packed with most of the checkstands open and 3-4 people in line, plus all the shoppers in aisles. I was very uncomfortable that if there was an emergency, ie fire, earthquake, a shooting or attack that would send everyone running to the one and only door, there could be a major problem. I feel you could have come up with a better solution. Couldn’t you keep one door closed until a certain number of people were in the store, then open it up? Or just keep it closed at night. I get that you have concerns for theft but a second security guard should be cheaper than a lawsuit for millions. The State and Stetson store has a huge senior population who are susceptible to broken hips if they fall, which is a huge issue if you have a mass exit out of one door. I’m sorry to say I will take my business elsewhere that is out of town. I’m sure if you are doing it to these two stores, you will soon do it at others. Is the fire department or code enforcement ok with this? I will not put my family or myself at risk. I’m usually not a paranoid person, but this is a major concern for me.
    Sincerely,

    Donna Brahm

  • Pat Dodds says:

    Today I went to my neighborhood store at PaloVerde and Central in Montclair. Iam totally alarmed that you do not let your cashiers wear a mask or gloves during this virus issue.They at least should be allowed the option. They need their jobs but also need their health as much as you and I. I was impressed at how efficient all the staff was. Thankful for them and you should be too. Shame on Corp.

  • Sue Barna says:

    To Whom every want’s to listen: We live in Pinon Hills, CA. and our Stater’s is in Phelan, CA. Well we had a large winter snow storm this Thanksgiving week, And….Well we went to the store yesterday and the parking lot was something we do not ever see at our Stater’s !!! The parking lot was a complete MESS !! Ice everywhere; piles of snow everywhere; and the worst thing…Ice on the area where we have to cross to get into the store. What the bloody hell is going on ?? We have lived here for a few decades and it has ALWAYS been safe to enter our store !!! the manager said he put cat liter on it…but holy crap !!! it did not help at all !! I slipped but my husband caught me so I did fall and hurt myself!! The parking lot SHOULD BE SCRAPED !!! there is no sun to melt the snow on the front of the store !!! We do have a few hundred senior citizens in our neck of the wood (myself & husband included) and we do not like to slip and fall on ice !!!! so if at all possible….PLEASE KEEP OUR PARKING LOT CLEANED UP when we have snow storms or freezing ice storms or what ever comes through !!!! PLEASE !!! I already have a new hip that I really do not want to fall onto or fall at all for that matter !!! So please have your new manager hire some place to keep our parking lot clean of ICE &/or SNOW !!!! Thank you for any and all help you provide for our store & new management !!! but really disappointed in what our store parking lot is looking like !!!

  • tom schiff says:

    Mr. Pete Van Helden
    CEO.
    Stater Brothers Corporate Office.
    Via Email:
    July 2, 2019

    Re: Pasta Lori, Puglia Italy

    Dear Mr. Van Helden:

    I have previously forwarded some information on Pasta Lori but am sendingt this agan – as we would like to send your samples and the President – Vincenzo Abbinante – is planning to come to California in the next two weeks.

    Best – and again – see below:

    Tom Schiff

    ……………………………………
    Gentlemen – to follow up on an earlier communication I sent to Stater Brothers – my name is Tom Schiff, of Schiff Associates in San Diego, CA. Along with Jack Van in New Orleans – we represent Pasta Lori of Puglia (near Bari – on the Southern Adriatic Coast) — who is the third largest Pasta maker in Italy.

    Pasta Lori is currently marketing/selling to over 70 other countries and now they want to come to America. They can make all types of Pasta – including their Premium pasta, Organic, Gluten Free and Kosher – and have the capacity to produce 300 tons daily.

    The President – Mr. Vincenzo Abbinante – and some of his staff – Mimmo et al – are planning to come to California in a couple of weeks – and would be delighted to meet with you.

    President Abbinante says that he can be very competitive with anyone in the market.

    In the interim – I will have some Pasta samples forwarded for your review.

    Thank you for your Cooperation.

    Tom Schiff
    Schiff & Associates
    6418 Caminito Listo
    San Diego, CA 92111 c. 858-342-3839 o. 858-565-7722

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