SpringHill Suites Corporate office Headquarters

SpringHill Suites Headquarters Address and Contact

SpringHill Suites
  • Address: 10400 Fernwood Road, Bethesda, MD 20817
  • Phone Number: 1-301-380-3000
  • Email: Click Here
  • Number of Employees: 1001-5000
  • Established: 1997
  • Founder: J. Willard Marriott
  • Key People: Joshua Forsyth Director of Sales & Marketing

SpringHill Suites Headquarters Location & Directions

SpringHill Suites Headquarters Executive Team



Kevin Thompson

Director of Sales

Allen Jones

Front Office Supervisor

SpringHill Suites, History and Headquarters Information

Springhill suites corporation is part of the Marriot International family of hotels. The company gears towards the upper-moderate lodging segment of the hospitality industry. J Willard Marriot started the Company in 1997, and it now has over 400 locations in Canada and the United States. By June 30th, 2020, the Company had 470 hotels with 55,595 rooms adding on the previous 187 hotels with 21307 rooms in the pipeline. The company website is http://springhillsuites.marriot.com/. The Company has over 5000 employees, out of which 1507 are on LinkedIn. The Company provides all-suite hotels that target the upper-moderate lodging tier of the industry.

SpringHill Suites Headquarters Photos

SpringHill Suites Company Resources

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  • Manley Butler says:

    The location I’m thinking about is a Wards Road in Lynchburg Va.

  • Manley Butler says:

    My name is Manley Butler l currently own and operate a Shoe shine stand in the Madison Heights Virginia area. I’ve been talking to the directors at the Lynchburg Regional Airport about setting up a stand within the airport terminal but have also considered other locations within the Lynchburg area. Would your hotel be interested in bringing back the old traditional vintage shoeshine stand within the hotel lobby. I have a stand already built and ready to go to move in if I can find another location.

    My contact number is 434-420-5100, my Madison Hieghts location number is 434-929-1190.

    Thank you for your consideration. I hope to hear from you soon.

  • Elena Briscoe says:

    I recently made a reservation on July 15 for July 16. My husband comes home not feeling good so we test him for covid. I canceled the room like 2 hours later.

    I was charged the full amount of 254 dollars. I was not told when I called there is no cancelation to this room.

    Do you guys not have a heart? If an emergency happens full charge of this room which is over half of my whole week paycheck.
    The people at the hotel was rude that is why I’m reaching out.

    I had family at that hotel in for funeral Joe Dominguez. Some of his family could of used it and if I’m right the room was rented out anyways!

    I find it sad that a corporation has to cheat people out of money. Sad if you asked me

  • Ed Rodriguez says:

    To whom it may concern,
    Recently I had the pleasure of staying at your Pueblo Colorado location and I want to thank your staff, especially, Ashley, Alena, and Alicia for the special attention they provided me while staying at your Hotel. I had been traveling cross country on a bicycle when I was involved in an accident with Pick up truck. Your staff facilitated extending my stay and were in contact with me to make sure I was comfortable, and constantly checking if I needed anything. Please extend my thanks to them and know that you have some stellar employees at Pueblo.
    Thank you,
    Ed Rodriguez

  • Sherard Savage says:

    So I was double charged for a stay and six months later I am still trying to get my money back. I definitely won’t be staying at another Springhill Suites again.

  • Anthony Jones - Lakisha Gaines says:

    To whom this may concern this letter is to serve as a formal complaint my family and I traveled from Virginia to Newark Nj for a family reunion. We only booked this hotel for one day and it was for more the worst Marriott stay I have ever had. My father in law works in corporate but I decided to take a different approach and leave a few reviews and send this to BBB and the manger of this location. My first issue was on your site it states what what would we like as a request I asked for extra towels and it was none extra which is what I was told. My second issue was the hotel charged $17+ tax to park but your gate was broke causing us and other customers to have to google the number to the hotel to call inside to get the gate open or walking inside to request the gate to be open rather then until it’s fixed leaving it opened ..what convenience am I getting because to me this was very much an inconvenience, then to request a room to sleep 5 but it was full size beds and not queen size beds, I asked for a extra blanket was told there are none. The day we were leaving we asked for a cart for the suit cases I have 2 toddlers you also had none. I will never stay at this hotel again, the sad part is I only used this hotel to sleep and went through all this less 24 hours you really need to work on your customer service not one accommodation giving.

  • Adetayo says:

    Please send your policy in releasing guests names, room numbers and patching an outside caller through to a guests room. A current guest has been violated and I need to review your policy.

  • Tamara Thompkins says:

    I recently stayed in the Springhill Suites located in Jacksonville, Fl. My Truist Bank said that $490 was removed THREE times from my account, but my receipt says $440.38. When I got home to check my account, I noticed that it was a chunk of money taken out of it. The receptionist told me, and I asked 3 times to clarify, that the rooms were going to be $795 from Friday 4/29 to Sunday 5/1/2022. I talked to the general manager, Mr. Andy, and even he said that the numbers weren’t adding up. He said that he will do an investigation and see what went wrong. He attempted to say that he can give me back 15% per room, which would have been around $65-$70, which would still not be enough. KEEP IN MIND THIS IS BEFORE THE BANK INFORMED ME ABOUT WHAT WAS TAKEN OUT. When I called the bank again to talk to the representative, she said that she see $490 taken out 3 times and that it shows that $440 was pending back to the account 3 times today (5/2/2022) at 11:28am, 11:30am, and 11:35am. When she looked at my account, she sees it was pending, but it isn’t in my account physically. She needs the following: a letterhead, the name on the account, the card number that was used to purchase (it could be the last 4 numbers on the card), the amount that was transferred, the date of the transfer, the request to release the hold, a statement of account, have a person at the hotel sign with signature, and a zip code. If you do not want to send these, send an email or fax saying “items will not be sent in for statement.” The email is holdreleaserequest@truist.com. The fax is 252-293-9040.

    I am very upset because I feel as if this was a scam. They are taking people’s hard-earned money and they’re lying on top of it. People are trying to go on vacation to a different state to have fun and get back home to find out that they’ve had money stolen. This is wrong and we really enjoyed our stay. I cannot continue staying if this continues and I will use word of mouth about this negative circumstance along with my proof of what happened via social media.

  • Hemilio Granados says:

    Hemilio Granados R#83220474 Worse experience ever I feel violated discriminated.Pop in the pool. I have videos of the bad personal named Megan and Sarah whom wanted to call security on me just for asking them information.

  • Darryl White says:

    I and my 83 year old mother git stuck in your elevator that is not up to dare with maintenance. This happened in Gallup, NM. The buttons in both elevators do not work. Very cheap!

  • Ann lee says:

    Been treated very unfair at one of your hotels please contact me accuse of stalling items and they took money out of my debit card

  • Ann lees says:

    Please reach me back at my phone number 747-206-9577

  • Jennifer and Christian Civils says:

    The Lumberton NC location has went downhill terribly. I stayed here years ago and had a great experience and recently stayed and it was awful. It is a nasty unkept hotel with suspicious activity. The room was nasty. Trash in halls and was very loud at night. I travel as a nurse and stayed for my reservation but I will never stay again.

  • Carol DISTEFANO says:

    We provide professional cleaning services such as window cleaning, metal, stone & wood refinishing. If interested for the New England Area, please contact the office at 1-800-854-7114.
    Thank you,
    Carol DiStefano
    Sales Manager
    Crystal Bright

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