Where is SimpliSafe Corporate office Headquarters

SimpliSafe Headquarters Address and Contact

  • Address: 294 Washington St, Boston, MA 02108, USA
  • Phone Number: +1 617-336-0100
  • Fax Number: N/A
  • Email: N/A
  • Number of Employees: 000
  • Established: 2006
  • Founder: Chad Laurans & Eleanor Laurans
  • Key People: Will Deines, Ian Drummond

SimpliSafe Headquarters Location & Directions

SimpliSafe Headquarters Executive Team



Chad Laurans

CEO & Founder

Eleanor Laurans


Ian Drummond

Chief Financial Officer

Will Deines

Vice President of Operations

Melina Engel

Vice President of Marketing

About SimpliSafe, History and Headquarters Information

Home safety is of vital importance so that a family can rest in peace every day. To help you with this task is the company Simplisafe. This is a company that specializes in the manufacture of security systems that can be installed quickly and easily by anyone.

This company was founded in 2006 by Chad Laurans and Eleanor Laurans in Boston, Massachusetts. Its main objective is to guarantee its clients’ security at all times, so they do not have to worry about these situations ever again. The special feature of Simplisafe is that it sells self-installable security systems, that is to say, you do not need help from professionals.

The security system of this company is very simple, since it detects if someone breaks into your home automatically and informs a monitoring center that automatically calls the authorities. The speed of Simplisafe security systems is the main reason for its popularity.

SimpliSafe Headquarters Photos

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  • Anthony says:

    Service is horrendous

  • Brett says:

    June 8, 2021

    Douglas Woodard
    Chief Customer Experience Officer
    294 Washington Street
    Boston, MA 02108

    Dear Mr. Woodard:

    I am writing this letter because of the wonderful and patient help I just received you’re your employee, Althea. My problem stemmed from having two SimpliSafe systems at two different locations. Of course, since I am in the technology world, I didn’t need any help.

    After screwing things up I dialed your support line. My expectations were low based no my experience from so many other manufacturers.

    Althea is remarkable. She remained calm and focused on getting things back to where they should have been had I not tried to do it my way.

    Althea will help your company grow and your customers love your products. There are not that many people like her in the world.

    Thank her again for me. Keep doing what you guys are doing. But you need to expect that more people will want to install multiple systems: home, office, and more.

    Sincerely yours,


  • Mike H. says:

    I purchased a complete system and was referred to Hellotech to install it for me and after many days of back and forth they could not find anyone to install it. So I have to go to BestBuy Geek Squad and it will cost me at least $30 more to have it installed. I would like corporate hq to let them know it reflects badly on Simpli safe for them not following thru.

  • Leo says:

    Bought a new system on Tuesday and paid for next day delivery. Today is Thursday and when I called they said I was in “fulfillment” and I should see my system by Saturday. I asked for a reimbursement for my $68 next day delivery and they said they couldn’t do it but would consider a free months monitoring. Not a good start to a partnership, especially for a security company. I’m going to cancel and order with ADT Blue.

  • April Pugh says:

    I have been without my security system for 1 month and 2 days!!! I have called your technical service number numerous times and on hold for hours! When I do finally talk to someone they always promise that my issue will be resolved! I was told that because of the holidays the order is backlogged. Maybe you need to hire more people. The holidays should not be your excuse for poor service! A security company should have 24/7 service! All I want at this point is my replacement system! I was told that it would be sent overnight, that didn’t happen! Still waiting and currently on hold for 1 hour as I type this comment! You all have got to do better!

    • angie says:

      Was/have your issues been addressed? I am also having a terrible issue with their customer service and having someone call me back as they have money that belongs to me and will not send me my refund. Been trying to have someone contact me since FEBRUARY.

  • Doug says:

    Very very poor customer service. They do not return phone calls or when asked to have a manage call, it is ignored. Would you trust someone like this to protect you home. They just want the money!!!

  • No name says:

    The Simplisafe warehouse you have in Braintree Ma has employees that sell marijuana inside the warehouse it smells of a lot of it when I went to vistit the place and I also seen a supervisor that work there I have names of the people pictures and a lot of evidence to make a case that warehouse should be under investigation Also employees tried to sell me pills and offered to sell me drugs , and others that smelled of alcohol and doesn’t do what they are suppose to be doing I’ve met with the owner Chad of the company also that location is not in any condition to continue to ship packages out of that warehouse I’m just letting you know what I’ve seen inside the warehouse

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