Where is Shoe Carnival Corporate office Headquarters

Shoe Carnival Headquarters Address and Contact

Shoe Carnival Logo
  • Address: 7500 Columbia St, Evansville, IN 47715, USA
  • Phone Number: +1 812-867-6471
  • Fax Number: N/A
  • Email: N/A
  • Number of Employees: 3,000
  • Established: 1978
  • Founder: David Russell
  • Key People: Clifton E. Sifford, (President and CEO)

Shoe Carnival Headquarters Location & Directions

Shoe Carnival Headquarters Executive Team



Clifton E. Sifford

President, CEO & Director

W. Kerry Jackson

Senior Executive VP, Chief Operating & Financial Officer and Treasurer

Timothy T. Baker

Executive Vice President of Store Operations

About Shoe Carnival, History and Headquarters Information

Shoe Biz was incorporated by David Russell in 1978 and is based in Evansville, Indiana. Wayne Weaver of Fisher-Camuto, the forerunner of the brand Nine West bought the company and together with Russell continued the carnival concept that aimed at entertaining and motivating shoppers to purchase limited stocks; following which, the growth graph went up. Later it began its online sales in 2012. After which in 2015, it started a program called Shoes2U which made it easy for shoppers to receive styles and sizes of shoes by home delivery.

Shoe Carnival is a family footwear retailer in the United States. It is a leading retailer brand name that runs a different concept. Whenever a person calls out the word "specials," people rush to buy specials that include a discount, product information, and fun specials.

Along with a wide variety of go along with the dress, casual, and athletic footwear products for men, women, and children, it also offers accessories such as socks, belts, shoe care items, handbags, sports bags, backpacks, scarves, and wallets. Currently, it has a total of 419 stores spread across 35 states and Puerto Rico. The company distributes its products online at shoecarnival.com and via its retail stores.

Shoe Carnival Headquarters Photos

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  • Rosiephillips says:

    I purchased a pair of shoes from shoe carnival and returned them because of a defect on the dole of the shoe, on June 8th, 2021. I was told that I would receive a call or e- mail and did not receive either, called twice to see if the shoes came in and was told that they had not come in, check back. I called on Saturday to see if the shies came in and was told that the shoes went back and I should have picked them up. No explanation, we do not have the shoes in stock. I received a shoe carnival card in stead of my money back. I questioned that and was rudely told to come im and bring the card.

  • L Lewis says:

    I want to know why Shoe Carnival does not drug test their managers. I went to the store off of Gessner and a Store Manager who stated he was getting promoted smelled like Marijuana. That is so unprofessional shoe carnival you have got to do better!! We bring our families into your place of business.

  • LDL says:

    1 st of all the service at your store located at
    4125 Phoenix Ave, Fort Smith, AR 72903 is the most unorganized nastiest store I have ever been and will not be recommending to any one the clerks act like they don’t want to be there . I Could not get any help on the sales floor and when checking out I asked the checker if the item I was purchasing was going to ring up properly at half off .. which it didn’t another clerk spoke up and said she didn’t have any half price signs in the store … I don’t appreciate being called a liar by her and I told them they could keep the item the entire crew that was working on Wednesday evening June 16th acted like they didn’t even want to be there shoes were every where clerks standing around having conversation with each other and not helping customers the store looked like a dump site. Word of mouth travels and I will be spreading the word about this location. You really need to check your staff and make sure they want to be there or if they are just milking your companies payroll

  • Joy Wright says:

    The worst customer service and shipping errors. The first order came damage box with a security tag on the shoe. It took over 2 weeks to get a return label and replacement which was wrong size as previously discussed and guess what in another damage package upon delivery.

  • Charlotte Davidson says:

    I was called a liar by the assistant manager and district manager. The shoes I was returning they stated that they don’t ever sell and I’m confused!! I salvaged the box my son made out of a rabbit cage that proved the shoes I was returning were in fact from their store and obviously they sold them. I never received an apology for being called a liar and fighting with them for hours to get my money back on shoes that fell apart in a month! I got my money back but being called a liar is very humiliating and hurtful. I’m a Christian woman, I don’t scam and I don’t lie! I will never step foot in any Shoe Carnival again. Your employees that supposedly run the store didn’t know what they were doing and didn’t have the decency to apologize! This was the Shoe Carnival in Normal, Illinois. I know you do not care, it’s obvious by how your employees treat customers but I wanted to share this very unfortunate experience!

  • Tony says:

    I would like to know why are they sending workers into to work at you location at 2135 Cottman ave Philadelphia Pa 19149 starting tomorrow 4/28 I have a family member that was called in when Philadelphia isn’t even ready for Phase 1 I am concerned for everyone’s safety during this pandemic I want to know the protocols In place your company is setting for the safety of your employees are employees getting checked for the virus prior to returning to work they are going in to clean that’s a responsibility for Shoe Carnival to get a professional company to go in and properly sanitize the store. I expect to get an immediate response from the company.

  • Patty says:

    I purchased a pair of boots for $140.00 at Christmas as a gift and now the heel is coming off. Shoe Carnival has had me waiting for over a week now trying to figure out if they will replace them or not. They had me send photo’s and still waiting. They are horrible to deal with so I went right to Justin Boots and within 3 hours, they have me shipping the boots back to replace them. I will never buy anything from Shoe Carnival because they can’t stand by their products they sell. Deal directly from the shoe manufacturer, not the Carnival.

  • Dennis Lofton says:

    Went to store in Indy on Lafayette road went in to buy shoes on January 4 2020. Signs in window and in store said buy one pair get one pair 1/2 price. Went to pay and store wouldn’t honor the 1/2 off they told me that sale expired on January 1 2020. Signs in window and store so I’m very disappointed in company. I’ve always bought shoes here but no longer will if this is how you’re going to operate in the future.

  • Kathy says:

    Shopping for Christmas. Return policy in October 60 days. Was told I would have to wait until November 1 to return after Christmas. So I went to Kohls found the shoes to give as a gift, knowing I would not have to be concerned with return policy at Kohls. You lost a sale

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