• Home
  • S

Where is Select Home Warranty Corporate office Headquarters

 Headquarters Address and Contact

Select Home Warranty
  • Address: 1 International Blvd, Mahwah, NJ 07495, United States
  • Phone Number: +1 855 267 3532
  • Email: Click Here
  • Established: 2012
  • Founder: Joseph Shrem
  • Key People: James Wilson

Headquarters Location & Directions

Headquarters Executive Team

Name

Title

James Wilson

Supervisor, Accounts

Sol Benon

Senior Account Representative

Sam Mason

Account Representative

Noah Carter

SHW Representative

History and Headquarters Information


Headquarters Photos

Select Home Warranty
Select Home Warranty
Rate This
  • MartA says:

    Sued and won judgment. Select home warranty avoiding payment.

     
  • PATRICK ATKINSON says:

    MY ACTIVE SHW POLICY NUMBER IS 320807078.
    MY CLAIM # IS 02279743.
    THANK YOU,
    PATRICK ATKINSON
    4019 LAURELWOOD RD.
    NORTH CHESTERFIELD, VIRGINIA 24234

     
  • PATRICK ATKINSON says:

    MY ACTIVE POLICY NUMBER IS 320807078
    PATRICK ATKINSON
    4019 LAURELWOOD RD.
    NORTH CHESTERFIELD, VIRGINIA 23234

     
  • PATRICK ATKINSON says:

    I’m curious about something.
    I have an active policy with SHW.
    Recently we needed help with what we at that time was a plumbing leak.
    We later found that this problem was a roof leak.
    After calling SHW….on Wednesday, August 10 ,2022 about this discovery.
    SHW had 48 hours to find a technician to make the repairs.
    That DID NOT HAPPEN!
    SHW at that time gave me permission to find a repairman.
    On Saturday, August 13,2022 a repairman was found.
    On Sunday, August 14,2022 I contacted SHW to let them know a repairman had been found.
    Both myself and the repairman spoke to your AUTHORIZATION DEPARTMENT.
    The repair diagnosis was given.
    The repair procedure was discussed between SHW ,the repairman and me.
    The AUTHORIZATION DEPARTMENT TOLD EVERYONE that since SHW was not able to secure a repairman for me…that since I did find one that THEY WOULD APPROVE A PAYMENT OF $100.00.
    Everyone was in agreement.
    The repairs were completed.
    Payment was made.
    An invoice was presented and forwarded to SHW for reimbursement to me.
    I am NOW TOLD that my reimbursement would ONLY BE $25.00.
    THIS IS NOT WHAT WAS EXPECTED OR AGREED UPON.
    I EXPECT TO BE REIMBURSED FOR THE AGREED AMOUNT OF $100.00
    THANK YOU,
    PATRICK ATKINSON
    4019 LAURELWOOD RD
    NORTH CHESTERFIELD, VIRGINIA 23234

     
  • douglas budryk says:

    Hello,
    I am not sure why I am being reimbursed for my policy, as I did not cancel it. While frustrated that my plumbing claim was denied (and venting frustration on the phone due to past bogus denials-according to repairman, not me), I called yesterday to question the denial. The representative explained the denial, and I asked how much money I would be reimbursed if I canceled my policy. She said she could not give me an exact figure but then gave a number over $500. She said the loyalty department would be able to give an exact figure. I asked to be connected to which she asked if I was planning on canceling or just getting that figure. I said that one depended on the other. If it was the $500 or so figure, I would have canceled. Once connected to loyalty, I was told that my plumbing (macerating toilet) claim was rightly denied (still wondering about that), and that if I canceled my policy I would receive $60-quite different than the number I was given previously. That was frustrating and confusing to me. The loyalty representative let me vent, then suggested that I keep the policy and he would waive my next $60 service fee. I said to him that I was not interested in the $60 service fee. I told him to keep it. I absolutely never authorized him (or anyone) to cancel my policy-to do so would be stupid for a couple of reasons:
    *I paid up front for i think 3 years of “coverage”. over $1,000
    *I have another claim in (refrigerator) claim #02125936
    There is absolutely no way Iwould cancel all that for $60

    I suppose there could have been a misunderstanding, or the representative was displeased with my venting and decided to unenroll me, but make no mistake-I did not authorize anyone to cancel my policy. If you have the recording of the call with both representatives, I am sure you will see what I am talking about. I am reaching out to legal representation to see if it would be worth going to small claims court over this matter, and expect to be provided with the pertinent phone recordings from 8/12/22 if that is where we end up . If you insist that my policy is canceled in spite of recordings, I will insist that i be reimbursed the full amount of my policy. I will eat the $60 service fee for the refrigerator claim (provided I am reimbursed the entire amount I paid when I bought the policy).
    Regarding my plumbing claim, in addition to the frustration of it being denied, I also had to deal with the following frustrations:
    *first plumber you sent had no idea what a macerating toilet was
    *second plumber assigned and the contact info you gave me was in Indiana (i am in virginia) and they said that they have asked you to stop doing that

    When I was sold the policy I insisted on having the $75 termination fee waived, and the salesman agreed. That should be in my policy

    Right now my refrigerator isn’t working. If my policy is canceled by you for no apparent reason, I will need that reimbursement to deal with refrigerator and the toilet you denied claim on.

    Thank you for your prompt attention to this matter
    Douglas Budryk

     
  • >