Where Is Sears Corporate Office Headquarters

Sears Headquarters Address and Contact

  • Address: 3333 Beverly Rd Hoffman Estates, IL  0179, United States

  • Phone Number:
    (847) 286-2500

  • Email: Click Here

  • Number of Employees: 89000

  • Established: 1886

  • Founder: Richard Warren Sears & Alvah Curtis Roebuck

  • Key People: Leena Munjal, Robert A. Riecker

Sears Headquarters Location & Directions

How to Contact Sears Corporate Office

Sears is an American chain of department stores that sell various kinds of necessities. People might want to visit the headquarters for various reasons, including an internal business meeting, a potential investor meeting to discuss his plan of action, a board meeting to discuss the losses and offsets that occurred because of the Suez crisis or any existing crisis, a delivery man delivering his daily mail, and more. There are many ways to reach out to the headquarters. A few of them are mentioned below.

Sears’ Headquarters Address

If you want to reach out to Sears’ headquarters by sending them physical mail or to visit there, you can do so by using the following address.

3333 Beverly Rd.

 Hoffman Estates, IL 60179

United States

Sears’ Board of Directors Address

If you want to request an autograph of one of the board directors or want to send them mail, you can do so by sending your requests to the following address.

3333 Beverly Rd.

 Hoffman Estates, IL 60179

United States

Phone Number

If you want to speak to the headquarters team, you can do so by calling them during business hours on working days at +1 847-286-2500.

Media query

Suppose you want more information or are busy getting in touch with the headquarters team directly. In that case, you can submit your requests, grievances, and questions with the media link available on their official website. You can find the link here.


For more information about the products and services offered by Sears, you should visit their official website. You can follow them on their various social media accounts to stay updated on their proceedings and happenings. You can visit their official headquarters here.

Sears Headquarters Info & Photos

Sears, Roebuck, and Co. was founded in 1892. It was formerly headquartered at Sears Tower in Chicago. Sears operated from Chicago for many years before moving to their current location in Illinois. Its current headquarters is located on an area of 2.4 million sq. ft. It is a colossal location for their headquarters. It is equipped with all the state-of-the-art facilities to help its employees have a great time at the office. Today, its headquarters has around 6200 employees working for the company’s welfare. It has around 89,000 employees all around the world. Sears has seen its share of ups and downs during its 100-year long history.

Sears Headquarters Photo
Sears Corporate Office Photo

Sears Headquarters List

S. No.




United States

3333 Beverly Rd Hoffman Estates, IL 0179 United States



Sears Holdings India, Cluster D, Wing 2, 4th Floor, EON Free Zone, Kharadi, Pune, Maharashtra 411014, India

Sears Headquarters Executive Team

Eddie Lampert

Eddie Lampert

CEO / President

Michael Miles

Michael Miles


Kristine K. Crow

Kristine K. Crow

Senior Vice President of Financial Services



Gerald F. Kelly

Chief Information Officer and Senior Vice President of Procurement & Continuous Improvement

Robert J. OLeary

Senior Vice President of Public Relations, Communications and Government Affairs

About Sears


The company was first started in 1892 as a mail-order watch company. Sears has been selling watches since 1886. He met the watch service man Roebuck in later years and started a watch delivery company with him in 1892. Sears first sold watches, jewelry, and diamonds.

By the year 1984, the Sears list of products in their catalog increased to 322 pages with various products included such as bicycles, automobiles, various machines, etc.

By the early 1900’s, Sears had a change of owners and a catalog change. It included everything that a farm household could want or need. They built the Sears Tower in west Chicago, which served as the base of their operations.

Sears changed gears in the mid-1950’s and focused its market catalog on urban America. It was focused on rural America and a slow market, unlike the fast-paced urban markets.

The once great company was acquired by Kmart under the banner of Sears Holdings. By early 2010, Sears faced heavy losses and bankruptcy. In 2014, Sears started selling off its possessions to clear off their debts. It went into complete bankruptcy in the year 2018. Today, it is being reconstructed under the name of Transformco.


Sears no longer offers many services it once used to offer, but it still offers various products in its famously large stores. It has been closing its stores over the past few years and is left with around 60 stores open worldwide. In January 2021, Sears announced the closing of 10 more stores. The century-old run Sears is nearing its end with the bankruptcy and closing off of its stores.

Sears once provided all the products that are needed for a household in its stores. They have separate divisions for equipment and machinery.


    • It started as a watch company. Sears bought a set of watches from a dealer and sold them at a lower price to obtain profits and start the company, Sears.
    • He sold Sears in 1889 and started Sears, Roebuck in 1892 with Roebuck.
    • Sears owned the Encyclopedia Britannica for the years 1920 and 1943.
    • Sears became the largest retailer in America by the year 1980.
    • Kmart and Walmart dethroned it.
    • Sears catalog was coined as the bible of shopping in the late and mid-1950s.

  • Maria C Werlau says:

    Sears at Plaza las Americas shopping center in San Juan, Puerto Rico is a joke. I’ve been trying to get someone, anyone at the store, to alert them to a potential credit card fraud scheme linked to their store and the tel. number on the receipt is not working. I went on the website to find another number and tried several options with no luck whatsoever.

  • Irma Orozco says:

    I need to file a complaint Sears is failing the American people – its been over 3 months and my washer is still not repaired as Sears moto!!!

    • Rosalinda Cadena says:

      I wrote to corporate office twice. Have not received a response yet.
      I ordered a mattress on August 16th said it would be delivered on August 31 and did not arrive.
      September 16th and still not arrived . I finally cancelled the order and will never buy from them again. They also charged my credit card right after I placed the order. I have to wait 6 weeks for a credit back to my credit card.

  • Wulfgar51 says:

    I scheduled a technician to come to repair my central air conditioner one week ago. I took a day off from work to meet the technician and he never showed… kept pushing the time back until close. After establishing contact with the technician, he was not able to come out and made arrangements to schedule a week later. Nevertheless, we both got into an argument over the phone and he disconnected me, then for customer revenge, this technician canceled my appointment without my permission to have another technician come repair my A/C. Great customer service SEARS… love it! I will never use SEARS again.

  • artur RIBEIRO says:

    sears are nothing but liars and thieves, im filing a complaint with BBB and the state of florida crimes division for conspiring with others on this scam of stilling from vulnerable customers. ill never by anything from sears.

  • Darren Jefferson says:

    I just bought a new house that came with all new appliances from Sears. The dryer (brand new) did not work. I contacted Sears and set up an appointment. The day of my appointment the technician was sent to the wrong address. When he finally did a ride he sat in his car for 30 minutes and spoke on his phone. He came in looked at the dryer said he had to order three parts, the dryer was not working. I was told the parts would be delivered to the house. The parts did not arrive. I contacted the warranty department again they informed me that the parts have been delivered but to the wrong address. They could not tell me if the parts have been kept or returned or sold online or anything. I was informed I had to make a new appointment and start all over again. I tried nine different times to change the appointment and order the parts and was unsuccessful each time. Trying to reach a live person to speak to is an absolute nightmare. When I tried to contact corporate office again there was no live person to speak to. Sears sucks…

  • Tam N says:

    I also would not purchase another product from Sears, I bought a washer/dryer 4 years ago the dryer never worked from day one, then the service guy would give a receipt and they won’t now, but back to the dryer it was four months eight service calls and more than $3,000 in parts and labor I only paid $600 for the dryer, and I was told when I purchased this set it was to be replaced after three service calls and needing a fourth I never got it until I went to the Sears store and demanded they do something as the store was permanently closing, I finally got a new one, now I am having a problem with my washer that started in February and is now almost the end of July I have had about eight service calls and no replacement and the service technician will not give me a receipt for any of the service calls and when I call in to the warranty department they are all extremely rude, so going on over five months and still don’t have a working washer, the only thing the maintenance agreement is good for is to just keep replacing parts or just erasing the codes and leaving and not doing anything what a joke!

  • Leilani Bruce says:

    Never shop at Sears! You cannot reach ANYONE in corporate their phone numbers are all wrong and they do not know what they are doing.We have had issues with a new Fridge and an icemaker bought separately over 3 weeks ago and NOONE can help us. The repairman who installed the ice maker did it wrong and told us we needed a new water valve to make it work.We paid a plumber 200.00 to put in a new valve and the icemaker still does not work.The phone number the repairman gave us to call when the valve was installed goes to a sex hotline and now we cannot get anyone to come fix this for another month.SEARS does NOT stand behind their services at all.I am telling everyone Never buy from Sears!

  • Lani says:

    DO NOT shop at SEARS!

  • Lani says:

    Sears is using false advertising for their appliances and nooone will help.
    We bought a fridge and when it was delivered today it is Not the size as advertised on their website. PLUS it had a part missing as well. We waited over 2 months for this fridge and now are stuck without one again.I do not trust Sears any more as we talked to so many people at custumer service and noone cares or even tries to handle this. The fridge is question is a GE model and we even called GE who said it is not advertised correctly and Sears should give us monetary compensation as well as oit money back.It is impossible to reach Sears corporate as the phone goes back to the same customer service anyways. NOOne will answer us about returns or getting our money back.What are average people who do Not have a lot of money supposed to do??? We need help and NOW. leilani Bruce ceraii99@yahoo.com

  • Larry Torres says:

    I would like to submit an email complaint to Mitch Bowling, as I would need his email address to submit my complaint! Please provide his email address!!

  • Rich Alter says:

    My 91 year old handicapped mother has been a loyal Sears home warranty customer for over 10 years. This past Tuesday, December 28 her heater failed and I put in a call for service. I was told that there were no technicians available until January 11th. I explained that outside temperatures were dropping into the 30s and 40s at night and her home temperature was now in the low 50s. This was a health issue they needed to consider. I was told that a dispatcher would get back to me with a more favorable appointment before the end of the day. I received an email saying they could have someone out on January 6. I have called customer service every day since and each time the reps have promised I’d get a call back from a dispatcher. I have received no calls and I have no appointment. Today when I called I asked for a supervisor and was told there was no one in dispatcher and there were no technicians available until at least Monday (Jan 3) and I’d have to call back then.
    Years of paying premium for promises of quick reliable service are not really the case and are falsely advertised. I have called and found a number of available HVAC companies in the area, but they aren’t covered as authorized providers. Having to wait 7-14 days to get service is pretty disgusting. It appears Sears wants to collect our $70 a month premium, but doesn’t give a damn about providing quality, reliable service.
    Rich Alter

  • Laura Abbs says:

    I purchased a freezer from sears and it was on backorder so I order a different one over the phone where I was over charged I have been calling and waiting for months now sense Sept 2020 when will you give me money back

  • Bob & Josie Trotier says:

    Posting this to Sears Facebook page to inform people on our saga on how Sears and Sears Home Warranty treats their long time loyal customers.
    July 26, 2019
    On 7-22-19 we had tech from Sears Home Warranty come because our refrigerator stopped working, he said the compressor went out and would get back to us. On 7-24 we contacted them to find out the status and were told compressor was still under a 10 year warranty and Sears would have to fix it and was given a number for Sears Service to call. On 7-25 I called Sears Service and they told me I had to go to Kenmore, called Kenmore they said it had to go back to Sears Service and hung up on me!! I called Sears again and they transferred me to various different departments who kept telling me I had to talk to someone else and was hung up on a few times (very unprofessional). I called Sears Service AGAIN they transferred me to someone who verified we did indeed have a 10 year warranty on the compressor and set up an appointment and was informed I would have to pay $129 for a tech to come out to see what the problem was (we already had to pay $75 to home warranty tech on 7-22, kinda unfair we have to pay for service call twice), we already were told by Home Warranty tech it was the compressor as I told each person on each conversation I had (shouldn’t this information be in your computer files by now?) We set an appointment for August 8 and really hope the tech brings the compressor with him/her to fix that day as by then we will have been without a refrigerator for over three weeks and living out of an ice chest
    The refrigerator model number is 795.7105 for reference so the tech brings the correct compressor.
    I am VERY unhappy. I was on the phone with the various conversations for over two hours. It should not be such an ordeal to fix a refrigerator.
    The above was written on survey Sears sent us but apparently no one paid attention.
    UPDATE – August 8, 2019

    Sears Service Tech was here today and said the compressor is NOT under a 10 year warranty from Sears/Kenmore but only one year. We told him Sears Customer Service told us it was under a 10 year warranty and we have to have it fixed by Sears and not Sears Home Warranty, (we were told by Sears Service Rep on the phone on July 25th that if we used the Sears Home Warranty people it would invalidate the 10 year warranty so we decided to wait for Sears Service Rep.) The tech today said that your customer service tell people whatever they want to hear to appease them!! He also said we should cancel the Sears Home Warranty and just go buy a new refrigerator (does he get a kick back?). If we do have to go buy a new refrigerator you can bet it will not be with Sears!! We have bought quite a few appliances from Sears but do not like how this is being handled and will not buy from Sears again and, of course, we are telling our friends and family about all of this.

    We left it there and called the Sears Home Warranty people again and now they are sending someone out on Tuesday, August 13th. You know we are really tired of getting the run around, we do not know who to believe, we get conflicting stories from each person we talk to, we are just regular people who are not techs or experts on appliance repair and thought you would have competent people who can help customers. Robert has health issues and was just in the hospital for a heart procedure, he cannot lift heavy objects, and all of this is not good for his heart but of course I am sure you do not care about that. We are living out of an ice chest in our bath tub so water can drain as Robert cannot lift heavy objects and we are really tired of having to go buy ice every couple of days, when it is taking this long you should have a loaner like car repair shops do, a few days is one thing but four weeks is way too long.

    UPDATE – August 13, 2019

    A new Sears Home Warranty Tech came out today and we told him the whole story and he said we do not have a 10 year warranty but five year and that is expired as refrigerator is nine years old. He said the problem is the safety seals and he will inform his company and get us ANOTHER tech that specializes in seals to come out and take a look then go from there if fixable. I asked him if the Sears Service people and Sears Home Warranty share information on the same claim and he said no, he came in here blind did not know the problem that if the Sears Service people had shared that it was the compressor/safety seals he would not have been the tech sent out, it would have been a tech knowledgeable in safety seals and we could have solved our problem sooner. He was the best tech yet

    We are in our fourth week without a refrigerator and this living out of an ice chest in our bath tub and it is getting real old fast!!

    UPDATE – August 15, 2019

    Called the company that sent tech on the 13th and they said he wrote a very complete report telling them exactly what the problem was and they forwarded his report on to Sears Home Warranty on the 13th. Called Sears Home Warranty they said they did not have the report.

    UPDATE – August 16, 2019

    We had not heard back from Sears Home Warranty and called them and AGAIN got the run around, they said they do not have the report from the tech from the 13th, they gave us a phone number to a fourth company call to schedule a new tech to come out (do they just randomly send people out to fix a problem without the facts? – very unprofessional and inefficient and seems like Sears Home Warranty has to pay these people so it is costing them money for not fixing problems, again very inefficient), when I called the fourth company they said they can’t come out until they get a work order from Sears Home Warranty, then called Sears Home Warranty again and this time got another person who said they are looking for a company that repairs seals (did they finally read the report?), apparently they have to be licensed but they can’t find one in our area (San Francisco Bay Area), why not?? we just cannot be the only people with a refrigerator that has seals that need repair, sounds fishy. We told him this is not acceptable that if they can’t fix the refrigerator they need to replace it per our Sears Home Warranty. Brian said well, before they can replace it they have to try to fix it, yes we understand that but after four weeks they sure are having trouble finding someone to fix it so at this point they should just replace it. It is taking too long. We stuck it out this long because we do have a home warranty from Sears and silly us expected it to work for us. We just do not know what to do

    • michelle m idell says:

      IM sorry for what is happening to you and i hope you finally got it fixed , we are going though the same ordeal , waited 2 weeks for a repairman , 2 weeks for them to come back after the parts arrived and sat on our deck in the way . so the guy took 2 hours to put the compressor in and an hour after he left the fridge went down again . i wish i had his phone number to call him back . but then we had to wait for another repair man , aweek later , he says it needs a fan and so now more big boxes on the deck and waiting for him to or someone to return , i bought a smalll fridge , to put my insulin and milk and a few other things in . so the last repairman said ill set up an appointment for you on the 21st of oct . never got a confirmation so i knew i had to call , and to understand them is very difficult , so thye said no appointment was set up for that day . i said yea the repair man set it up and he said no , so i said well give me an appointment so now its the 24th , and then all of the sudden i get a text with 2 appointments , one for the 23 and 21st . so we will see . ive never seen such a company that is incompetent. i will never buy from sears or anything to do with them because of this. Ps i think its a sick game they are playing on the phones and having a good time joking and laughing at our exSpence

  • Kathy Murphy says:

    Hey , My name is Kathy Murphy and I am very upset with Sears home warranty and I would like help from someone please.

  • Richard says:

    How do I contact James Mitchell Bowling directly?

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