Where is Saks Off Fifth Corporate office Headquarters

Saks Off Fifth Headquarters Address and Contact

  • Address: 125 E 57th St, New York, NY 10022, USA
  • Phone Number: +1 212-634-0730
  • Fax Number: 123
  • Email: N/A
  • Number of Employees: 10425
  • Established: 1919
  • Founder: Andrew Saks
  • Key People: Richard A. Baker, Mark Briggs

Saks Off Fifth Headquarters Location & Directions

Saks Off Fifth Headquarters Executive Team

Name

Title

Richard A. Baker

Chief Executive Officer

Marc J. Metrick

President of Saks Fifth Avenue

Mark Briggs

Chief Marketing Officer & Executive VP

Lucas Evans

Senior Vice President and Treasurer

About Saks Off Fifth, History and Headquarters Information

A Sacks fifth avenue is aleading and popular American luxury department stores. It is owned by the famous commercial company Hudson’s Bay Company. It was founded by Andrew Saks.

Saks Fifth Avenue was founded by Andrew Saks in 1867. In 1923 saks& co merged with Gimbel Brothers. On September 15, 1924 saks expanded to New York with full block avenue frontage south of ST. PatricksCathedral.In 1923 saks expanded towards the west and set shop in Beverly Hills California. In 1990 Saks Off Fifth was launched as an outlet store.

Their products include clothing accessories such as Shoes Handbags Jewelry& Accessories. They have a long product range which includes products for men and women. Along with clothing Products they also provide certain household items which include Kitchen items, home décor items, suit cases and many more. Their products are of the finest quality and they really beat the competition.

Saks Off Fifth Headquarters Photos

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  • Helene Jarvis says:

    Recently purchased a lovely ring from Saks Off 5th. Before I received the ring I received a large box with a “free” mask included with my purchase. The tag is in English & Chinese. Made in China. Why do we need this mask? Covid 19. Where did Covid 19 come from? China. Whoever made the purchase of these masks is extremely insensitive or ignorant. Maybe both. I would suggest instead of adding insult to injury to the fact this country has been devastated by this Chinese virus, you find a maker of masks in the U.S.A.. We do not need further aggravation, and who in their right mind would wear a mask coming from the country that necessitated wearing it in the first place?

     
  • Evie says:

    I placed an online order on July 4, 2020 and on July 9th I recieved an empty box with a packing slip only. I’ve been calling for the past month only to be transferred, or hung up on. I’m very unhappy with the treatment and service that I have received. I don’t have an extra $125 to give away during the pandemic but I do have the time to voice my opinion on the terrible customer service I have received

     
  • Narine N. says:

    Terrible Customer Service. I had my 4th call for the same issue today. Ordered an item the size didn’t work. Ordered the same item one size bigger, didn’t like the way it fit on me. Went online to print the return labels. The last order was not even showing shipped, so I was unable to generate return request. Printed a return label for the first order and included both items from different orders in the same box with a note describing the issue and making sure they credit both of the items. Received credit only for the first order. Calling customer service 4 times already, spoke to a supervisor, no change the receiving department said there was just 1 item. I am very disappointed and upset: spent much more time than the cost of the item but I am not going to give up. Will write a letter to the CEO if not resolved. I don’t have the item they have to refund. This is not a right way to work.

     
  • 100190155 says:

    Horrible people. The company reps are Horrible. They are totally unhelpful even if they know the shipment never left their facility. Do not buy from these people.

     
  • Inna says:

    I placed an online order on May 3rd and received a women’s blouse instead of Roberto Cavalli belt for my husband. After total of over 3 hours during my 3 attempts to get to a live person and numerous emails, they finally emailed me a packing slip saying: incorrect item and a shipping label. I promptly shipped the wrong item and eventually late June received a refund for an earlier purchased eye serum which was much less of a value. I called customer service again and their representative promised me that they will take care of this within 10-14 days. 18 days later – no change. I called again with the case number they provided me with after my last conversation. It turned out they had no records of this case. They started a new one. As a result a week later instead of getting the rest amount of my refund, they charged my credit card for another eye serum????? Who is working there? I want my money back and have no idea what I can do. It has been more than 2 months since this mess happened. I spent a lot of money there during the pandemic especially but I will never shop with this company again!

     
  • Ivone Gonzalez says:

    I made this order in May 2020. Since then, m I have been calling you guys trying to find out the whereabouts of my order. I have been placed on holds longer than an hour. I keep calling and I was told my order was delivered. At that point, I asked for the rep to please provide me with the name of the person who signed off the package. The rep informed me that you guys did not have such information. The rep told me he was going to report it and get back to me with a resolution within 21 days. I waited but, kept calling to check in. At one point a different rep informed me that this was not reported which really made me upset. I have also e-mailed you guys several times and I still get no response. I ended up talking to a rep named Nelsie Olbes, she assured me she would get back to me and that she would provide me with an update. This was around 6/6/20. I kept e-mailing her back everyday since asking her for an update. She finally answered me back on 6/9 saying she did not have any answers. I then requested to speak to a supervisor, She did not get back to me until 6/16. She told me that she would have a manager call me within 24-48 hours. NO ONE CALLED ME BACK, I called you guys back and then I got to a manager named Renante Nailga. This guy once again, assured me he would take care of the issue and would update me via e-mail. This was on 6/22. I have been e-mailing him every single day since then and still have not received any updates from him or from Nelsie. I called several times wanting to speak to a manager and still no one is available. Your reps are in the Phillipines and I guess working from home, At times , you can hear babies crying in the back and sometimes other background noise , not usual from a call center. This entire time I feel I have been lied to, given the run around and played with. In addition, I still had to pay my credit card bill so I am not late, but never received my bag. This is ridiculous and I need someone to call me ASAp.

     
  • Mrs. Yedalyan says:

    Hello My name is Dianna and I am having the same situation. I ordered a neclace and then 3 days later ordered the same item. I was told price would be matched by representative. I recieved the items double the price. I did not agree to. I called back they told me they would price match it. so I gave it as gifts on Mothers day. Now come ot find out they did not price match and Im stuck paying double for items I did not agree to purchace for the price I was charged. I have called 1 whole month, have gotten the runaround. Supervisors are useless since they cant do anything. Its like all the representative are from another country and are told to do and say the same things to customers. This is not good. I will file fraud charges since it is falsifying information, false representation to customers and making false promises.

     
  • Ms Lucas says:

    On May 28th I called for the 10th time to get a proper return label because the first representative sent me a 400 page receipt. I was on hold for an hour when I representive answered my call and left me on hold until she finally hung up me. I’m assuming she was working from home because I could hear her talking with a man and roosters cocking in the background!! This is insured and completely unacceptable. I considered this to be a prestige company and they have proven me wrong. I’m trying to contact corporate but to no avail!!! This company truly sucks

     
  • Mrs Smartt says:

    I received a gift card for a cash purchase and did not receive the amount for sending the merchandise back, which I was told I would receive. I can not get any representative to answer the phone. The wait time is ridiculous. I would like a refund check for $158.99 plus $11.61 NOT a gift card, unless it’s for this overall inconvenience.

    Mrs. Smartt

     
  • Karen Simmons says:

    Saks Off Fifth has the worst customer service. The telephone representatives all give false information and have no work ethic. I’ve been trying to find out what happened to my package for over a week. No supervisor will return the call, and the associates answering the phones are useless. I have also emailed the customer service and someone named Liberty Fajardo has responded with no answer and stating a supervisor will call me. I was told a supervisor would call in 24-48 hours. It has been exactly 7 days, and no one has called.

     
    • Mrs. Smartt says:

      I too am going through the same thing. I have been experiencing some misleading information from your company’s emails and representatives. I had to return an in store purchase via UPS due to the pandemic of store closures. My return was received on April 7, 2020 and I still have not received my refund. I’ve sent many emails and have made numerous calls also. I even tried to email the CEO Richard Baker but email was returned undelivered. I am a loyal customer and I want my refund for the merchandise that was returned in excellent condition and the cost of the postage that was told to me it too would  be included. Very disappointing!!

       
      • Dissatisfied Saks Off Buyer says:

        I am experiencing the same issue with a return and intend on taking it to Small Claims Court if they refuse the return for the 2nd time. I return shipped signature confirmation. I will use this information and complaints for my Lawsuit if it results in that. They will pay more fighting my case than to resolve this matter. Their Customer is is so damaging to their brand. You have Representatives hanging up on callers, hideous hold times and customer representative who can’t speak English.

         
    • Ms Lucas says:

      Please submit complaints to BBB

       
    • Narine N. says:

      Same here 🙁 Partial refund, no solution…

       
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