Where is Saks Fifth Avenue Corporate office Headquarters

Saks Fifth Avenue Headquarters Address and Contact

  • Address: 611 5th Ave, New York, NY 10022, USA
  • Phone Number: +1 212-753-4000
  • Fax Number: 601-968-5281
  • Email: support@saksfifthavenue.com
  • Number of Employees: N/A
  • Established: 1867
  • Founder: Andrew Saks
  • Key People: Marc Metrick

Saks Fifth Avenue Headquarters Location & Directions

Saks Fifth Avenue Headquarters Executive Team



Marc J. Metrick


Carolyn Biggs

Executive Vice President

John Cruz

Senior Vice President and Director of The New York Flagship Store

Denise Incandela

Group Senior Vice President

Tracy Margolies

Chief Merchant

Terron Schaefer

Group Senior Vice President of Marketing

About Saks Fifth Avenue, History and Headquarters Information

Saks Fifth Avenue, Inc. was incorporated by Andrew Saks in 1986. It started in New York in 1902 as Saks & Company. In 1926, the company widened its focus and expanded and started new seasonal resort branches in Palm Beach, Florida, and Southampton, New York, in 1928. In 1990, Saks was purchased by Investcorp S.A., after which Saks was launched as a public corporation in 1996 as Saks Holdings, Inc. In 1998, Saks Holdings Inc. was obtained by Proffitt's, Inc. After which, it was renamed to Saks, Inc.

Saks Fifth Avenue, Inc. distributes general lines of apparel such as suits, coats, dresses, and home furnishings.

Saks Fifth Avenue Headquarters Photos

Saks Fifth Avenue Resources

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  • Margaret says:

    Saks is the worst ever! So very unprofessional! They cancel my order for no reason at all & then promised me a $50.00 gift card & I never received it! Then I called about this issue & they keep me on hold for 2 hours & then they try to only offer me a $25.00 gift card which is not acceptable! I emailed corporate & I am now waiting for a response ! This is so unprofessional & unacceptable! I am a saks card holder but I will br canceling my account! As of today!

  • Elizabeth Rodriguez says:

    completely horrible customer service! I have been waiting over 3 months for a refund and have gotten nowhere with them. over 15 phone calls and no one has resolved my issue.

    • Alona says:

      Same!!! I have been waiting for a refund for over four months, I am being promised a refund “within 5-10 business days”. I have been hung up on, and spent hours waiting on the phone. I even sent Mark Metrick a message on LinkdIn. May go to press…..

  • Felix says:

    Very poor customer service —– I will never purchase from them again!!!!!

  • Adrien Boutte says:

    Worst customer service ever. Saks has been giving me the run around since May 9, 2020 and although I spoke with FedEx and the driver stated he gave my package to a woman outside a gate that was not my address they refuse to refund or send my mother her mothers day presents!!!!! Now i am being charged interest on a 575.00 bill that should never have been charged because of their negligence they had the audacity to blame it on Covid 19.

  • Polly Thompson says:

    Whose bright idea was it to have security use dogs to guard Saks? Many African Americans, who are old enough, remember when dogs were used against children during the civil rights marches.

  • Polly Thompson says:


  • Brenda Elrod says:

    Worst customer service. Been trying to reach the corporate headquarters for a week with no luck. It’s a shame.

  • Nilka Bermudez says:

    I placed an online order from Saks Fifth Avenue for a pair of shoes on 11/19/2019($89.99 + shipping). I received an email that the order would arrive on 11/25/19. Order never arrived. I called to see the status of the order, they said to allow them a week so my order will be delivery…two weeks passed and nothing showed up nor there was no response to emails, just received what it looks to see an automated email…so I called to request a refund nothing came to my account…I have called them about 10 times already to request refund for my money and every time I called is a different story, “last time you called it was a mistake and refund didn’t go through” “apologies, we will refund, 3-5 business days” “apologies refund has to be authorized, we will expedite in 24-48 hours” “your refund will go through on 01/21/20” Today is 01/17/20, I just can’t believe it will take me more than two months to get my money back…every phone called lasts 1/2-1 hour of my time…not sure if they understand that at this point I’m mad and frustrated just because the money but the waste of time trying to get MY MONEY back…the same money they withdrew from my account just seconds after I placed the order is taking for ever to hit my account.


    I have recently had the same problem. Item showed delivered. I was to ship FedEx, somehow it was delivered United States Postal Service. There wasn’t any signed confirmation. I was delivered on
    April 21, 2019 and TODAY May 23, 2019 issue still has not been resolved. Poor customer service, I have been bounced around to numerous employees and representatives. I cant afford to take a $583.00 loss. I am going to escalate and leave feedback on every domain I come across until my needs are met and someone takes responsibility for my MISSHIPPED – NOT RECEIVED package.

  • Hien says:

    I have oder from company but I never received it ! When I call and asked no one take responsibility about that they just said the ship put in my front door and that all they can said ! But that I never received my Oder yet ! I don’t know where the company put its ! And that cost me about 4.000$ that’s very big my money but over month ! I called and called company they just said they don’t care ! So I have to need talked to my lawyer about my problem! This very disappointing about ur company

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