Where is Safelink Wireless Corporate office Headquarters

Safelink Wireless Headquarters Address and Contact

  • Address: 800 E Washington Ave, Las Vegas, NV 89101, USA
  • Phone Number: +1 702-660-5238
  • Fax Number: 208-436-8889
  • Email: N/A
  • Number of Employees: 400
  • Established: 1998
  • Founder: TracFone Wireless
  • Key People: Carlos Slim

Safelink Wireless Headquarters Location & Directions

Safelink Wireless Headquarters Executive Team

Name

Title

Kevin Gulbranson

Senior Vice President of Product Management

Steve Ritter

Executive Vice President of Sales and Marketing

About Safelink Wireless, History and Headquarters Information

TracFone  offers communication products under many brands one of which is Ssfelink Wireless. Safelink wireless provides their customers a means to stay connected with their loved ones and their daily life routine through their lifeline plans.

Tracphone wireless was founded in 1996 in Miami Florida, United States. THEIR Headquarters are also in Miami. They have a total of 90,000 retailerssnd their employees number since 2008 is 400 and more. TracFoneWireless , Inc.(TFWI) is a leading communication company and is a no contract mobile phone provider. Safelink Wireless is a product of Tracfoe and is a government funded program.

The services provided by Safelink are something to really look forward.  Safelink wireless is a Lifline supported service. There is a eligibility criteria and the customers which meet that criteria are provided with this service.  Eligible customers get 1000 minutes, unlimited text messages and limited amount of data.

Safelink Wireless Headquarters Photos

Safelink Wireless Resources

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  • DONALD j HEFNER JR says:

    I AM STILL A MEMBER SINCE 2010 AND THE LAST TIME I CALLED IN THEY MADE ME RE-CERTIFY AND GO THROUGH A NEW PROCESS OF ALSO GOING TO CHECKLIFELINE .ORG, AND I FILLED OUT AN APPLICATION ON 2/6/20 THAT WAS APPROVED, THEY GAVE ME A HARD TIME AND I HAD TO SUBMIT MY DRIVERS LICENSE, MEDICARE CARD, PAAD PRESCRIPTION ASSISTANCE CARD, SOCIAL SECURITY CARD, FAMILIES FIRST CARD, AND ANY PAPERWORK I HAD TO PROVE MY CASE??? THEN I CALLED IN FOR OVER 5 MONTHS AND EVERYTIME I REACHED SOMEONE I WAS PASSED TO 3 CUSTOMER SERVICE PEOPLE AND THEN 2 SUPERVISORS, AND WAS IN THE TELEPHONE FOR ALMOST 4 HOURS AND THEN HUNG UP ON?? WHAT NICE CUSTOMER SERVICE ??? IM ANGRY AND PISSED OFF AND DONT EVEN WANT THIS SERVICE ANYMORE, BECAUSE THE CUSTOMER SERVICE SUCKS??? THE PEOPLE ARE NOT HELPFUL AT ALL, AND I EVEN HAD ALOT OF MY MINUTES LOST AND SCREWED UP AND I HAD TO RE APPLY FOR THIS SEVICE MY FIRST APPLICATION ID # WAS APPROVED AND THEN THEY MADE ME RE-DO IT 2 MORE TIMES, AND EVERYTIME I CALL THEY HANG UP ON ME I WAS JUST ON THE PHONE NOW, AND SPEAKING TO A SUPERVISOR AND ONCE AGAIN HUNG UP??? DO YOU THINK THEY WOULD CALL U BACK NO??? MY NAME IS DONALD HEFNER JR.. IM IN NEW JERSEY AND THIS IS A DISGRACE????

     
  • Bre says:

    what is the site email address I upload my documents too

     
  • Willie T. Bodie, jr. says:

    Jan. 8, 2020

    On December 3, 2019, I contacted Safe link Wireless for my December minutes. They stated to me I had to be recertified and I did that while on the phone with a agent by the name of Raymond. My enrollment number is 4097996. He stated to me I had to send in copies of the front and back of the EBT Card and Medical Card, copies of my Birth Certificate and Social Security Card. I’ve emailed, faxed and sent the information thru USA and I’m still getting the same answers which is the copies are not readable. I ask what is there that you can’t read. They state the name on the EBT card. I’ve tried explaining to each person I’ve spoken to there is no name on the EBT Card.
    I’ve done everything that was requested of me.
    It has been 1 month and 5 days and I’m getting no where.
    I’ve spoken to Melanie, she state to resend the information again. Put on the back of the EBT Card the signature and print the signature as well.
    I explained to them I’m a Cancer Patient taking Radiation and Chemo and this is really making matters worse for me.
    This will be the 4th time sending the same information.
    There is no reason I should have such a hard time getting a government phone after I’ve followed the instructions of 7 people.
    They’ve constantly ask me to give my rating, the rate I give is 0 for all and everyone who I have spoken with.

    If you have any questions regarding this matter, please feel free to contact me
    Willie T. Bodie, jr
    1525 Schoenherr Ave.
    Bolingbrook, Illinois 60490
    H: (630)312-8236 C: (331)253-8983 (which is off)
    DOB 01/23/1953 SSN 2819 Enrollment Number 40979961

     
  • Las Vegas, close to the headquarters says:

    All support which is eventually routed to a phone operator is serviced in India. I’m not certain if their VOIP is first generation, but I have not been successful in one conversation with Customer Support or Tech Support in activating service on a phone I’ve had for over three weeks…I know, three weeks of calls on internet phone, cellular and land lines and I get dropped calls, segmented conversations and zero progress. A federal program outsourcing service to a foreign country, i can overlook. There is no option but to keep running into the same cube farm of people for help since this U.S. based company doesn’t have a state number willing to do more than send you back to India. The joke got old pretty quick, guys. I really just want to be able to use my phone and will miss Christmas for a few chuckles. Nice.

     
  • JOE MARTIN says:

    P.S TO MY OTHER POST…More than once i BOUGHT minutes to add to phone and these CROOKS took them away. Why? i told them i bought minutes and they were MY minutes, they hung up on me, Was suppose to get FREE phone when you sign up for safe link/ trac phone,, NEVER GOT ONE, Had to buy my own 3 different times. Than the liars said, WE GAVE YOU PHONE, I said ok whats the serial # on that phone, she hung up on me.

     
  • JOE MARTIN says:

    . .MOST WORTHLESS PEOPLE ALIVE at this place. WORTHLESS HUMAN BEINGS.Got out of hospital, had open heart, 5 by passes, those cancer sore losers shut my services off and i have 980 minutes left. WHAT POS DOES THAT and leaves you w/o a , phone ? im 77, disabled .MOST WORTHLESS POS PEOPLE ALIVE.. They even have a PHONY NUMBER.. Other office in Miami, just as LAZY, STUPID LIKE THE REST.. , anyone HAVE THE real number to this carnival place , please post it. Any good lawyers out there/. Against the law to shut a phone of on a disabled person.

     
  • linda R webb says:

    I have been with safe link for about 8 are 10 Years. Yesterday I tried to get my account to a newer phone. The changed and they did do that but they say now I have 20 days of service, no minutes. I had time before they changed to the other phone. they took all my days and minutes.

     
  • Melodie says:

    I was told this phone is Free. If not so disconnect and return me to the landline I can afford.i live way below poverty.

     
  • Richard E Goltsch says:

    I have been trying to get a replacement phone, was told a week ago one was on the way. I have not received nothing, call customer service my old phone is not available any more. They tell me I have to wait 48 to 72 hours for what I don’t know. Please SEND me a phone any one I am in the hospital and need my phone to keep in touch with my family Please resolve this situtation ASAP and send it to me the FASTEST WAY
    Thank You

     
  • chuck says:

    I lose my phone and they told me that I can not get other phone and what should I do at this point

     
  • ANTONIO CURI says:

    Worse customer service ever. Nothing works in this company. Bunch of incompetent.

     
  • crystal williams and joshua shanks says:

    absolutely the WORST customer service i have EVER had to deal with !!! My fiance Joshua Shanks called trying to get the phone is offered only tm that so be told that he already had a phone ( which is total BS) he has never had a phone with safelink or any other program like this, so they tell him the address that the phone got sent to almost 5 years ago and of course it is the wrogn address we have never heard of the street, the spelling of his name was wrong and everything so they go into the computer and change that but then come back and tell him that he cant get the free phone since he has already had one, we tried several times to explain to them that someone fraudulently got a phone in his name but they kept saying he had one. so we tried to get the rude lady to let us speak to a supervisor but she wouldnt let us she said that she was the supervisor so i said ok let me speak to yours but of course there wasn’t one, she was very rude and condescending like we were beneath her because we are needing to use your program. my favorite park of the bs the great supervisor said was when we asked what her name and badge number was she came back with a smart comment of her last name is “safe” and that she was no longer continuing the convo haha goodbye. I have never been so disrespected and treated like because we are in a situation in our lives right now and need the free phone service that we are pieces of shit ( sorry for the language but im very upset about this). It is not fair that because someone used my fiances information and got a phone with your company 5 years ago now he can not get one. I do not know what can be done about this but i do believe that he should be allowed to get the phone. I dont understand what the lady got out of being so rude and ugly but she needs to get a new job if thats how she treated us id hate to see how she is to others. I honestly hope this gets taken care of in the proper manner or I will go as high in the company as I have to until it is . I can be reached by email or phone (423)358-6663.

     
  • Miguel says:

    Safelink use to be a very good phone service. But know they are not. They are stealing people’s information and probably selling it. I sent in federal paperwork with my information and customer service ( Ian # 517046 ) was not helpful and refused to give any information. I will be contacting the federal government if I am not contracted ASAP

     
  • Joseph Szymanski says:

    above numbers for contact have been disconnected..WTH safe link..if you get this ref # 1204722935, Ref# 1204454424, Ref# 445678 and Ref# 1204199989 and contact me immediately

     
  • Sandra L Anderson says:

    I entered a comment yesterday (July 15, 2019) about the poor customer service I’ve been receiving lately. That comment is nowhere to be seen today.

     
  • Sandra Anderson says:

    Have been a customer since 2015 with no previous problems until June 2019. Safelink’s “third party address verifier” all of a sudden came up with another person who supposedly lived at my same address. I’m the only one at my address. Rather than deny service to this other person, MY service was cancelled without any notice! The only reason I found out was because my cell phone stopped working, and when I went on Safelink’s website to order a new phone, I was denied the ability to do so because of service cancellation. I have been going round and round with Safelink for over two weeks and been without phone service. I was told on July 2, 2019, that I needed to reapply. I completed another application online and then had to submit via email a copy of my food assistance card and proof of address. The copy of the card was accepted but a copy of a bill was not, even though it clearly shows my address. Again, I was not notified that this proof was not accepted until I called Safelink to find out the status of my account. This time I was told to email a copy of my driver’s license, which clearly shows my address. On July 10, 2019, I emailed to Safelink a copy of my drivers license plus the copy of the bill they rejected the first time I sent it. One hour later, I received back from Safelink a confirmation receipt from Safelink saying my information had been received. Today (July 15, 2019) I spoke with 3 people at Safelink who told me my drivers license had not been received. After telling the last person (a supervisor) I spoke with the exact times I sent my email and received their confirmation receipt, she did further investigating. All of a sudden she could see that my email had been received but my address was not shown on the drivers license (ALL DRIVERS LICENSES HAVE THE INDIVIDUAL’S ADDRESS)! In the meantime, I’ve purchased and received a new cell phone from Safelink. However, it cannot be activated because Safelink can’t get it’s @#@# together. I’m now contacting the Attorney General from my state. Perhaps now I can get this problem resolved, although I’m still without phone service!!!!!!!!!!!!!!!

     
  • phoward says:

    it is doubtful there will be ANY help here, but…
    9082836623 [email protected] REAL PERSON?? HELP!!! I CAN NOT DIAL OUT OR SWIPE DOWN TO RECIEVE CALLS! I AM DISABLED AND NEED HELP ARE THERE ANY REAL PEOPLE IN THIS COMPANY!!! HELP!!!!!!!!!!!!!!!!!!!

     
  • mary Accaputo says:

    where do I send proof of application. Enrollment #39902419

     
  • mary Accaputo says:

    where do I send proof of application for free phone. enrollment # 39902429?

     
  • Thomas D Hughes says:

    Where is my replacement phone

     
  • Albert - Age 73 says:

    Post 1000 Free Minutes to 334-654-2145; cut the crap; you are not too big to fail.

     
  • Emily Winters says:

    Safelink sucks so bad that you can’t even find the names of the corporate officers online. This company should not exist. A bunch of fucking idiots

     
  • daniel says:

    One Hispanic employee of yours is been giving us a really tough time whenever we have any trouble hanging-up on us and disrupting our phone services few times intentionally

     
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