Where is RushCard Corporate office Headquarters
RushCard Headquarters Address and Contact
RushCard Headquarters Location & Directions
RushCard Headquarters Executive Team
Name | Title |
|---|---|
Ronald C. Hynes | Chief Executive Office |
Douglas McGann | President |
About RushCard, History and Headquarters Information
RushCard was founded in the year 2013. The company has been active for almost 6 years now. The founders of the company were David George Rosenberg and Russell Simmons. The headquarters of the company is based in 10653 Techwoods Circle. The name of the place is Cincinnati, while the name of the state is Ohio, USA. The pin code is 45242.
RushCard is an American company that focuses on providing a personalized prepaid debit card along with offering early direct deposit, money management, and rewards as well. The company that was responsible for founding the company was UniRush. The company was then later sold over to Green Dot Corp for almost $147 million. The current CEO of the company is Ronald C Hynes.
The primary services provided by the company include allowing customers to obtain various kinds of services that includes various types of debit card services, offered by the company itself.
RushCard Headquarters Photos
I just recently changed my name legally.. I sent in everything by email to them that they requested. I was told it would take 1-2 business days. It has been 5 business days almost 6. I’ve contacted the outsourced customer service and asked what is going on ask far as why my name hasn’t changed yet. They said it had to be changed at corporate level. It would be 1-2 business days.
I am trying to remove my old account to my new account my direct deposit into my old account instead of my new one I’m trying to transfer it to that and I don’t have a password on the RushCard app
I have rushcard and my account got hacked and my address and phone number got changed by the hacker I called Monday June 27th and still giving me the run around I got scammed/hacked for $841.00 is was my social security im going to a new back FUCK RUSHCARD!!!!!!!
Yes they miss up my direct deposit putting my on my old account instead my new account
I am lock out my account they have everything right on my account besides my birthday i I have a fixed ones a month income I have send everything I could just for them to help me out they keep hanging up on me I have call over 10 times I have got a email saying I have necessary documents I don’t want my lights to go off and I don’t want to get put out on the street this have never happened to me I been with y’all for over 20+ years can somebody help me please my number is 773 952 0256
RushCard I need my money now I don’t know what’s going on but I need my money you can’t hold my money talkin about my address don’t match how I never move or change my address it’s the same then you saying send documents in I did that now money still coming out my account I can see my balance in my email then I can’t log on to my account I will have my lawyer contact y’all I will get more than what’s on my card I don’t play these games I’ve been with y’all for years since 2010 and this bullshit happening right now I don’t have time for it RushCard need to hurry up and do something the chief Ronald the president Douglas whoever someone need to contact me I need my money and I need my card unlocked I have bills to pay and I have things to do it’s not my fault you have my account right in front of you on a computer you should see my address going down my account I had been complaining since last year of money coming out my account I need my money something needs to be done ASAP or I will be having my lawyer contact y’all headquarters corporate I need my money just like you have things to do and pay bills it’s the same with me I have to pay bills and I have things to do I don’t know what’s going on with RushCard but I will be canceling this card out never again never again and I mean that
Same and they wNt do shit I am aggravated and you can’t get ahold of anyone cause ain’t know one even trying to g see t ahold of you
I am locked out of my account they said for security reasons but I can,t go on line and the phone will not allow me access to my account I am a senior citizen on a fixed income this has never happened to me I am in trouble I do not want to be on the street when I have over 14 hundred on the card and more on the way please call me at 267-776-1019 I need help asap
Going through exact same thing. They are liars, thieves and crooks
Rushcard robes people and it’s sad because we trust our money going to a safe place!! And what’s even sad is we pay bills and we get jam up when company’s like rushcard gets away with taking our money and they swear we got it and boom our lights is off etc something has to be done I’m suffering pain and suffering from my bills etc because rushcard rob my family and we are paying the price!!
Absolutely!!
I need help with my card been calling since 8 and can’t reach no one
Taxes not being deposited. Pending. Why?
I’m so glad I found this site I thought I was alone and by myself regarding my money. I’m being told the same stories that these victims were told. Every story written I have been going through. But I am going to report this to every agency until the crooks are put underneath the jail where is my damn money. I can’t believe people are so callous everything written in this link is true. We all are going to pursue this until the end of time you’re not getting away with our money you crooks. I curse you from the pit of my soul I curse you over and over again. Here is my email treasuresnaturally@gmail.com all inquiries and concerns can be directed to me we can break this loop of band of crooks who are thick as thieves.
Absolutely, going through this now
My money was stolen!You all claimed you investigated BULLLSHIT ! I don’t even live in state it was taken from.
I am having the same issue. How did this get resolved
Same exact issue, I want my money back
I have read all your comments and I am in the same situation. I’ve been with rushcard since 2010 and never had a issue until recently. September I was expecting my kids SSI. One deposit came the other did not. I reached out to Rush they assured me it would come in 2 business days. Fast-forward to October same thing happened again. One deposit came the other did not. Rush keeps telling me the same thing to wait and they will escalate it to cooperate. They owe me over 3,000 and no one can give me answers. Please someone refer me to the right ppl for help!!!
If you find help please forward some information my way please, I’ll do the same. I deposited $1400 into my rush account to which someone made a fraudulent purchase with. I was told that I couldn’t dispute it until the purchase was fully accepted. After it was I contacted the merchant concerning the issue. They responded back, 3 days after I filed the dispute, with a receipt and a transaction number stating that they’ve sent the funds back to RushCard. After connecting with the dispute dept. and providing them with this information they still have yet to deposit my funds back into my account which they are now withholding. It’s going on two months now.
If you can provide me with any help please send any information regarding this matter to TheInvestor818@gmail.com
Thank you in advance.
Going through same exact thing
My account was compromised on 10/28 it took two days to get through to a rep to report it and once I did get a rep they advised that they were going to cancel my card and send an new one l. I expressed that I wanted my card canceled after my next deposit because if it were canceled before then I would be late on my rent having to wait 7-10 business days. The rep advised me that I could get an expedited card but I would be charged $30. So let me get this straight I’m a consumer of 6 years never had an issue, My account gets compromised I have $100 stolen from me. Due to an understaffed call center it takes 2 days to even report the issue, when i finally do I’m met with a lack of empathy and a complete fuck you this can take 90 days to resolve and if you want a new card and not be inconvenienced cough up another $30 other wise wait. I’ve never been handled like this EVER. Yea that’s it for me. And the supervisor Carl badge # 175033, how is he even a manager. He was extremely rude and short with me, me the loyal customer of 6 years. I urge anyone still using this card to close your accounts and just go to a real bank. If something like this were to happen with my other bank they would immediately have the funds reversed and the option to cancel my card would be up to me the consumer. I didn’t feel supported or reassured that my dispute would be resolved, instead I rushed after waiting on a phone for hours over 2days. As I was pleading with them to just wait to cancel my card so that I can get one more load so I can pay my rent on time I was met with rudeness. Unbelievable way to make an already bad situation worse!!
I’ve sent every thing in the documents and all … I’ve been waiting for this to be done for a week now
Waiting on corporate to change address on my account so I can expedite me another card to access my funds..
I HAVE BEEN A MEMBER OF RUSH CARD FOR YEARS NOW ALL OF SUDDEN MY DOB DO NOT MATCH UP I HAVE SENT DOCUMENT IN SEVERAL TIMES AN ITS HARD TO GET IN TOUCH WITH A REPRESENTATIVE AN WHEN I HAVE SOME OF THEM HANG UP IN MY FACE AN ARE VERY RUDE ITS NOTHING LIKE IT WAS YEARS AGO WHEN I STARTED WITH RUSHCARD THE SERVICE SUCK PERIOD AN IT HAS BEING WEEKS AN YET I CAN NOT GET TO MY MONEY I DO NOT UNDERSTAND THIS BAD SERVICE AN I HAVE READ A LOT OF REVIEWS ON THIS COMPANY IN THE COUPLE OF DAYS AN I DO THANK THIS COMPANY IS STEALING AN THE SAD PART THIS IS ITS MY MONEY NOT SOMETHING RUSH CARD IS GIVING ME EVERY TIME I SWIP MY CARD I GET CHARGED A $1 ALL MONTH IF YOU READ THIS DO NOT GET A RUSH CARD I HATE I STILL DEAL WITH THEM CUZ NOW ALL I WANT IS MY MONEY THEY NEVER SEE THE DOCUMENT SO HOW AM I GOING TO GET SOMETHING TAKING CARE OF IF THEY NEVER SEE OR GET MY INFORMATION AN THE APP THEY PROVIDE FOR YOU SUCK TO ITS NO MORE BETTER THEN THE NUMBER THEY PROVIDE FOR YOU I AM MAD AS HELL ABOUT MY MONEY AN THE TIME ITS TAKING ME TO GET IT AN LET ME SAY I STILL HAVE NOT GOTTEN IT AN ITS BEEN WEEKS I LOOK UP THE COMPANY COMPLAINT INFORMATION AN ITS JUST LIKE ALL THE REST OF THE NUMBER TRYING TO SAVE OTHER FROM DEALING WITH THIS COMPANY AN GOING THROUGH ALL THE PAIN I’M GOING THROUGH
i am elderly why dont you help me yall let those peaple scam my littel money i had you wont call mee back
RushCard sucks I have been in a hurricane that took everything I had I have been waiting on my account to get unlock for over a week and still nothing they don’t care if you homeless or not they not trying to give me no access to my money that I really need
Rush card sucks, I really need help but can’t get it! A couple days ago I got a deposit for $750 dollars from the state of ak and I only pulled out 80 two times Which is 160 plus the 3 dollar fee and woke up today with 194! I did not use 556! And i can’t even call the 800# to see where it went and I can’t log into my rush card to see where it went!
I’ve had 4 cards that all have activation issues waiting on the 5th and all my money sits In a account I can’t activate
I have been a customer since 2012 and after I get my deposit that I have been waiting for for 3 days now i will no longer the a customer! and even after sending in all the necessary documents I am still waiting!!! The irs sent you my money and the reason for still holding it is beyond insane to me!!!
My name is Nicole Boyd and i have tried to contact your support team but you all are as fake as the one that is stealing my identity with all of these lending companies and i am not responsible for it! Ya don’t have a email or phone that works and to be able to a live agent so therefore i cannot and will not be responsible.
I do have a phone number and email! 9073680094 is my number and daisywoodkoonuk@gmail.com is my email!
And stealing from you! I am not responsible for that! Im just trying to deal with my own money!
RushCard use to be a Good Company. Now their Trash!! Haven’t received my money back. I keep calling no answers. Supervisors know nothing. You hear kids and TVs playing in the agents backgrounds. No Agent nor Supervisors of RushCard are able to assist you in anyway because they can barley Understand what you are talking about. Corporate is no help either. You call it’s automated. They have you leave a Message. Wow some kind of support for Valued Customers. Russell lost Control and can’t bounce back that all. RushCard is full full of thieves and Liars!! No one knows anything at RushCard! Prove me wrong!!! Don’t worry I’ll wait!!! Show your customers you care by have real agents with knowledge that can help!! And Please Train your so called supervisors cause we as people know Damn well they just regular regular Ass Employees acting as supervisors. Knowledge and by the way they talk!! I’m a Supervisors so I can tell. To anyone eles Just file a Police report and File a Complaint with The BBB! They are working on my case now. I have Switched from RushCard after my Last paycheck. I’m canceling all processes with RushCard And Closing those Accounts. I found a card who values Their customers and No automated machines or Rude agents! Thanks for Nothing but Hard times RushCard!!
Hi I read your comment and I am going through a similar situation with rushcard no one will help me! Would you mind telling me who I should contact with this issue. My email is marijai8431@yahoo.com
Rushcard closed my account won’t tell me why and is refusing to send my $8,247 that was on my card. I haven’t been able to pay my bills I have a 3 year old and one on the way and we are starving about to be homeless I wish I would have read the reviews sooner.
I have been a customer with you guys over some years and I have sinned every document that you guys have asked me to see if I have direct deposit and I have two months of direct deposit stuck on my card now I have lost it and I found it I have moved into my place so I I thought I lost it but I found this so I called you guys and told you I found it you guys told me all the documents you need and I sent everything in and it’s always the bill that shows with my name on it is not getting requested and I am going through eviction now because I cannot get access to none of my money please help me out right now on top of that I had to put my father’s funeral on hold because I can’t get access to my money please help me I am going through a lot right now
Looks like one way or another RushCard will be paying for this. I’ve tried for over a week to reach anyone by phone and email. I’ve done everything that I can to get my money back that I’m trying to dispute with no help. This company will not help me or that thousands of people who have this card. Russell Simmons the con artist with this card.
It’s sad Been with RushCard 12 years and I’m going through the same thing. RushCard is not Good anymore. Can’t never get answers.
Rushcard is bull crap ripping people off and stealing there money
It’s a crying shame Russell Simmons that your company customer service is this bad I can’t even get a replacement card or talk to a live person that can help me with my issue this company is ripping people off!!!
I’m suing this company big time. I have to literally send in documentation for my tax return to verify that’s it’s my money coming in to the account. I’m sorry but I don’t think the IRS is going to mistake sending me someone else’s money! Then I can’t get to a live person and when I do it’s a damn foreigner. What happened to hard working Americans answering the phones ?! Rushcard is a big joke and I can’t wait to file a suit against these people! They need to be shut down like yesterday.
Why you can’t help me get my money back
I have been member with rushcard since 2016. The customer service is a full of bull. I have been sending in documents for verification since the beginning of November and asked if my card to be paused and never happened while money keep leaving my account. Today is dec 20, im just now getting a tracking number. There been previous stuff going on with my account to it just aint funny. Ive gotten into it with the supervisor because she said my card was delayed because my phone number wasn’t verified which i sent in the document to prove my identity AFTER Being told that my card was coming in the mail TWICE . money just kept leaving. So i filed a dispute and furthering my investigations.
Rush Card has caused my family hardship for the 3rd time. They each month hold $400.00 out of my husbands account and make a blank excuse the reason why they keep his money. He is disable and need to pay his rent. This has caused hardship for him and the family for the last 90 days.
Rush card has No Corporate Office contact..all numbers refer back to 1800 number which is answered my reps in the Philippines…why..what are you hiding.. what are you afraid of….Maybe just from people who trusted your service..Sad business practices..I’m sure your pockets are getting deeper off the backs of people less fortunate that had trust in you.. first hand knowledge of Rush card stealing social security money from clients accounts..just awful!!!!
Unhappy with Rush card practices..I closed my acct an asked for my balance to be mailed to me by check..this was my social security balance…I have not received my check an keep getting different answers from them every time I call…these reps are from the Philippines…You can’t contact any manager or corporate office to get to the truth..I need my money an I’m not sure of next step to take.. This company is bogus.. trying to steal people’s money.. Rush card doesn’t care..I will be reporting this to every agency who will listen including filing a police report for Theft of my money
This is the worst i have EVER encountered.. Not only did i ask them to not charge my card and was assured that it wouldnt be but they were anyway… They also said they have no corporate number or anyone besides customer service to talk too… They have me on hold for 15 min right now as i type waiting on a manager.. Im on a recorded but when i ask can i do my own recording just for. Service purposes of being deprived of my given right to speak to someone of authority to help me with my issue because they can not answer my questions so how am i to even get my due..
RushCard is Money Laundering Again. I made a $100 payment to a Merchant I know personally, through PayPal. When I looked at my RushCard account it had a $120 payment to the Merchant. My PayPal receipt showed $100 not $120. The RushCard rep and supervisor both lied and said it was a “$20 hold by the Merchant”. Unbeknown to the RushCard Rep & Supervisor, the “Merchant” I sent the payment to is a personal friend of mine and she confirmed that she doesn’t have a merchant hold and only received $100.
Oh it’s going down. I am closing my account, filing a complaint with BBB. Asking for a full money laundering investigation. Oh they have stole from the right customer on August 23 2019.
MAY I SAY I FIND RUSH CARD TO COMPRIMISE THE CARD THEMSELVES!!
THEY CHANGED THEIR PLATFORM WEBSITE WITH VAGUE OPTIONS REALLY NONE THAT ARE HELPFUL,, WOULD YOU BELIEVE I BEEN A CUSTOMER FOR 20YRS,.. AND RECENTLY THEY CLOSED MY ACCOUNT SYSTEMATICALLY WITHOUT NOTIFICATION AND ,.,DIRECT DEPOSITS ARE NOT MADE TO CLOSED ACCOUNTS SO I DECLINED TO GET MY INCOME FOR THE MONTH FROM SSI/SSA,., AND DID SO AGAIN AFTER SSA RE-SUBMITTED THE DEPOSIT,.,BECAUSE THE RUSHCARD COMPANY HAD CLOSED THE ACCOUNT AGAIN AND MADE A FALSE ACCQUSATION
THAT (IT WAS MY REQUEST) A BLADEN LIE,.,I NEVER MADE SUCH A REQUEST,. SO IM A WEEK IN ALREADY WITHOUT MY INCOME FOR THE MONTH,.,AND EVERY CARD THEY CLAIM THEY SENT OUT,.,(THE NEW CARD),.,NEVER CAME!! YOU CANT LOG IN WITHOUT A CARD NUMBER
THEY REFUSED TO GIVE ME THE NEW CARD NUMBER,.,BUT TEXT ALERT GAVE IT TO ME,.,BUT IT
STILL ONLY GIVES THE LAST 4 NUMBERS,., SO I WAS NEVER ABLE TO CHECK THE ACCOUNT
AND THEN THE $87 THAT WAS POSTED TO THE ACCOUNT THEY STOLE IT.,PERIOD,.,
CALLING THEM ON THE PROMPT AVAIABLE TO YOU TO REACH A HUMAN,.,AUTOMATICALLY
CANCELS YOUR CARD,., SO WHOEVER READS THIS BEWARE!!! I DONT NEED CONVINCING THAT THEY ARE ROGUE,.,AND DOING ILLEGAL THINGS LIKE THEY WIPED OUT MY LOGIN SAVED USER/PASSCODE INFO,.IN MY PERSONAL LAPTOP,., SO THEY CAN ALSO HACK YOU,.,
ANYBODY THATS GOING THRU THIS LET ME KNOW ,.,IM READY TO TAKE LEGAL ACTION FOR MY UNDUE STRESS! FOR THEIR MALICIOUS RECKLESSNESS
CONTACT ME AT,., sheyscsenterprises@gmail.com,.,.SHEY
My debit card expired in July and I never received my new card and customer service keep asking me to send different documents for proof. I sent in the required documents 8 times and I still don’t have a new card and can’t access my mother to feed my son…..
Rush Card is a ripe off and they don’t have good security measures to protect your money . I been with them since 2009 and trusted that they would manage my money the right way. This is the third time my rush account has been compromised and I’m very upset.