Where is Richmond American Corporate office Headquarters

Mr. Mizel
I purchased a new build in Waddel, AZ and were so excited about this new adventure. We bought 10/31/2022 and we’re given a 7-9mos time-frame, but told to expect 10-12mos. We are now just past the 1 year mark and every week/month we are given yet another new estimation, all this even after we have written deadline of 2022. However, beyond now having to live in a rental and extend our lease, we continue to be lied to about various things which include structural issues. We have truss boards that are spilt and have been since crutches which compromises the integrity of the home. We have thousands of extra nail holes everywhere, rotted lumber, missing outlets, and a subpar built home. Your super even said that the labor isn’t “skilled”. I have pictures of the electrician having a minor installing wiring in the garage. We have a deacon floor plan with a known defecr in the hallway where another owners drywall ceiling collapsed. The list goes on and on. All of these issues have been escalated to management both on the sales and construction side, but sales management contacs including the broker have been held hostage from us, and the super intendents manager says he’ll call back but you never hear from him again.
I’d like someone in AZ to contact me.

Mr.Mizel. I purchased a Richmond American Home in December of 2021. This has been the worst experience ever. I have had about enough of your company’s excuses, no response, not showing up and a lack of any professionalism whatsoever. I have blue tape all over my house from before I even moved in and other issues you’ve not resolved. I’m dealing with Vance Herring who doesn’t answer his phone, his voice mail is always full, and doesn’t follows through on anything he says. I guess now after months and months it’s time to seek legal help. It’s shameful the way this company treats and responds to customers who purchase homes. I only wish and seek my move in items taken care of professionally. I had to deal with total incompetence up to Vance’s level for ten month’s and even now nothing and a lack of any kind of professionalism.

Dear Mr. Mizel:
Hello sir, I do hope that your day has started beautifully and that you have thus far had a wonderful week!
I am writing you to inform you that, I will be putting a down payment on the Birch, today, 7/29/2022, which is a Seasons Collection. I am doing so, in spite of the poor ratings your company has received, which is 1.5 based on national reviews. I see that you have been in business for over 40 years and University of Oklahoma is one of the schools you have attended. My mother is from Oklahoma. Therefore, I believe you must be a man of good integrity and character, standing behind your product.
I am new to your product and I pray that I am making a right decision. I do plan on being involved with the building process, as it progresses! I pray that I will be able to send you an updated email letting you know how much I am enjoying my new home, here in Las Vegas, NV.
May you have a wonderful beautifully blessed safe day and weekend! Thank you for your time.
Respectfully and Sincerely,
Tamiia J.Grisham

Mr Mizel, my name is William Collins I am in the process of purchasing a new home here in Sacramento. I have been given a closing date by a Mr. Mo Rahiem of 1-31-22. He has indicated he will cancel my purchase if my lender, VeteransUnited, con not meet his deadline.
Because of the Covid restrictions surrounding my divorce, my final dissolution is waiting for a judge to sign off to close. The courts are closed to the public and the only access is through Zoom media. How can I change this? Maybe the timing of my purchase is bad but the conditions were well know when I paid the down and signed the contract on
3-4-21.
I am retired and a qualified U.S.Army veteran, Vietnam using my VA benefit to buy this home. I am concerned this is all about taking it from me to sell at a higher profits to someone else.
I humbly ask for your help regarding this action.
Sincerely,
William Collins
916-420-3975

Dear Mr. Mizel,

I am writing you this email / comment in an effort that maybe you would take interest in the lack of customer service your Arizona team is displaying. We purchased a new home in your development Seasons at Rancho Cabrillo in Peoria, AZ and took possession the end of June 2019. Once all settled in we assembled a warranty list – which one of the items was a towel rod in our master bath that was too short. Well now it has been over two months and still no solution and still no towel rod. This is absolutely amazing that a huge home builder such as Richmond can’t solve this one little item. Not to mention very disappointing. One reason we chose Richmond was because of their presence in the market place. In closing – I hope you care enough about your company and your product to help us out.

We look forward to hearing from you or one of your senior team members in the very near future.

Sincerely,
Paul B

Mr. Mizel,
My name is Gale Harrison and I purchased my dream home in 2011. I am a disabled critical care nurse who lives off my disability so when I saw cracks in my home front structure and a leak in garage ceiling I was devastated. I have called reported several times but no one here will help me. So I am asking for your help to get this matter taken care of. Thank you and be exceedingly blessed. Ms. Gale Harrison Jacksonville fl. 5152 Johnson Creek Dr. DUNNS CROSSING