Restaurant Depot Corporate office Headquarters

I purchased pie crust and now you guys are you don’t have it on stock anymore is it possible that you can continue this product

Hi I’m member of the restorant depot shopping all time and I was happy about product and price , but I get disappointed last month I bought sardines the guy told me they are fresh but when i cook some of them the rest I put in refrigerator we eating me and my wife my daughter we get diarrhea ?
I was there for return but the manager name Oscar was so rude he said I can’t return because you cooked some of them , I get disappointed because the sardines was not good for eating we get sick ?
I hope someone helps for my problems please!
My name is Spiro and phone number is 646 641 1206
Thank you

I sent the complaint below to: communications@jetrord.com and received NO response at all. It is clear that there is a poor culture of customer service at RD from top down that needs serious attention. More retails were provided with specific times on original communication.

To whom it may concern:

I have been shopping at your Morrow, GA location now for over a year. Today I decided that I had to reach out to whom ever is responsible for Staff Conduct within your organization. Im a business owner myself and would want someone to do the same for me if a staff member of mine had compromised member loyalty, especially with so many other competitors close by.

Today as I approached check-out, I saw a Cashier standing at her post, but her light was off. I simply asked if she was opened and the abrasive manner in which she responded shocked me. I unfortunately do not have her name. But she is “heavy set”, light brown skin, with what appears to be an afro with multiple colors. I believe she was on Register 3. What was even more startling is after I called her out for having such a horrible attitude, she and another woman who appeared to be the Supervisor, actually began glaring at me, whispering, and chuckling. I also realized that this very same cashier grabbed a cart from me almost running over my feet severall weeks ago because apparently I was not moving fast enough for her.

I cant remember the last time that I have reached out to CS of any company about staff issues, but I decided to do so after I was told by another RD employee outside that the cashiers all had bad attitudes, and many other customers had complained as well. I personally have not experienced this treatment from other cashiers.

I hessitate to give my company name as Im not comfortable that the staff wont retaliate on my own business. I also would prefer they not have my contact info.

If I have reached the wrong person, pls forward for me They can contact me via email for any additional info.

It would appear that better customer service training is need quickly for all ranks.

Thank you.

“The only real mistake is one from which we learn nothing.” Henry Ford
August 15, 2022

FROM: Bhakta MARATHAH M. Y. R Y. KARMASU { JIM }
EMPLOYEE # 243943/Depot #433
1431 South Main Street Apt. #28
Akron, Ohio 44301
( ph. 234-237-3519)
Email.: Maharathahk@gmail.com

TO:
Restaurant Depot #433
1062 Sweitzer Avenue
Akron, Ohio 44301

Formal Notice of legal, employment and social action(s) by Bhakta MAHARATHAH M. Y. R. Y. KARMASU (aka, Jim) EMP. # 243943
Complaint of HARASSMENT (IN RE. SHONTAY GREY)
COMPLAINT OF HARASSMENT (IN RE. TAMIKA TALLY)
FORMAL WITHDRAWAL OF ANY AND ALL ANTI-COMPETITION OBLIGATIONS IMPOSED BY AND THROUGH EMPLOYMENT
NOTICE OF PUBLICATION OF ISSUES TO THE GOVERNMENT AND PUBLIC SECTORS
PRESENTATION OF RECOMMENDED CHANGES THAT WILL PREVENT A RECURRENCE.
NOTICE OF FUTURE CONTACT WITH JETRO HOLDINGS, L.L.C. MAJOR AND MINOR ENTITIES, EMPLOYEES, CUSTOMERS AND OTHERS.

To whom it may concern;
I wish to thank you for the opportunity to serve you and, with sincere regret, am writing this legal notice. First, let it be known I am not angry. It is far beyond anger. Dan Nicholous made a “command decision,” imposing upon me a punishment just as illogical as sentencing a ‘Jaywalker” to life in prison for Jaywalking an empty street on a sunny day with no one around for 50 miles. IF YOU ARE GOING TO RUIN HIS LIFE, why not just hang him and be done with it as Stalin did the peasants between 1922 and 1932. Yes, he Jaywalked, BUT LIFE IN PRISON???!!!
I understand basic procedures. When an employee or customer only makes an unwanted or inappropriate comment, the on scene supervisor can act in proportion to the facts and determines if the comment was sexually, racially or socially motivated.
are five options to any for¹!!!azbm of harassment complaint.Complaint.
For SIXTEEN months I haven’t worked, spent hours on “Depot” matters and spent upwards of 40 hours in the pursuit of the “Depot’s” prosperity. On about August 9, 2022, having overcome insurmountable barriers, every CUSTOMER ACCESSABLE area of the Depot had been brought up to acceptable standards of safety, sanitation, employee character, sales, customer satisfaction and service. In over a year, I had brought a diamond out of what was “trash.” Customers, employees and visitors have shown and spoken their COMPLETE, SHOCKED SATISFACTION, APPROVAL and appreciation. I receive FORCED tips of up to $20.00 a day, Dinner invitations weekly and job offers once or twice a week from customers and visitors that have seen and experienced the changes the Depot has brought about through me.
My first day there I almost walked out.. The sidewalks and parking lots were strewn with litter. Homeless people were loitering around the exits sharpening butcher knives. The entryway was an introduction of things to come as black dust coated nearly everything. Onion sheddings and dust/dirt covered the floor and accumulated in the corners. Then the front area which was just dusty but on some days one could smell the trash compactor from the other end of the building. In the freezer raw meat had fallen over the back of shelves and ignored got years. The cooler was no different as there were pieces of vegetable matter that had fallen and rotted. Customer service, worker cooperation and satisfaction was horrible. Nearly every fire exit was either filthy or blocked. I would not have touched a fire alarm box or trusted it to work, even if I could find one. Customers were of the mind they could not get assistance even loading THEIR purchases unless they were known for tipping. There were no porters.
Some customers there purchasers unless they were known for tipping. blind but others left shocking and horrible reviews. Some posted that they were sending pictures to inspectors and JETRO headquarters. THIS PLACE SOLD RAW FOOD!!!
But here was a diamond if I could get to shine like one. I immediately launched a campaign directed at the root of the problem. Employee cooperation. Now, employees offer assistance, happily help others. For the first year I gave tips to customers to give to the person that loaded them.
Using short comments such as, “did I tell you how beautiful you are? [Pause to leave the words |take affect] that’s because you’re not! ”
There is shock, which removes the person’s defenses. Then a moment of anger quickly turning to a smile and laughter. I just made her happy to be at work. SUCCESS! A happy person DOES NOT QUIT AND INVITES CUSTOMERS.

In almost SIXTEEN MONTHS, even though I am near customers 90% of the time and am in controversy with most employees that do nothing to at least help in work related safety, sanitation and customer service, I am aware of only five people or incidents where a customer was dissatisfied or employee was dissatisfied with my treatment.
First, “Brooke,” from the Main Street Saloon, had a problem while I was talking to Earl Windsor when he came to me. We were more than twenty feet from her, we were not loud and she had been in her Jeep to leave when he came to me. Someone, according to what she said, told her all about me and the way I was treating her was nothing more than being “sly.” I treated her and the saloon as neighbors and customers. I apologized. She stomped her feet, exclaimed ‘fuc/k you!” and left when I remained silent and did not argue with her. I do not go to the Saloon without being in the company of another person.
THE ISSUE HAS BEEN RESOLVED THE BEST OF MY ABILITY, even though she is now coming on the weekends and one time sat in her Jeep watching how I was treating the other customers.
The second being with receiving and blocking the janitors area, eye wash station and mop buckets. After the 12th incident, instead of squeezing through and carrying the buckets over the pallets, I threw the buckets over the blocking pallets. I WAS NOT MAD, but wanted to look mad. IT WORKED. Even though Lamar Brown, called me a dozen names, followed me to the break room and he was angry at me, saying, “if you had a problem, you only needed to say something!” I responded that ‘I DID 12 TIMES. I DID NOT CALL YOU OUT OF YOUR NAME AND SHOULD NOT HAVE TO SAY WHAT IS OBVIOUS! He apologized and has worked WITH ME, ever since.
SITUATION RESOLVED. A week later, to reinforce this,, I gave him a $2.00 tip and a “thank you note for keeping the eyewash area unblocked.
1f
The third incident was on August 12, 2022. One of the 0ic plp go o loop pi Iinstant matters central to my present suspension. I had made a comment to her that “I am not staying in your 0n bed no more…I got flea s.” I have never been in her home let alone in her bed. To my knowledge she doesn’t have fleas, therefore it was an obvious false statement that caused no injury, was not sexual or racial. and she said Thither er normal retort that she ‘was going to kill me. [A Death threat? Will you suspend her for that obviously “innappropriate” comment???] Later that day, Sharon Williams, heard a similar comment about fleas. I had already restricted my association with Sharon for reasons unrelated to work. She jumped in and loudly exclaimed, “Don’t be saying that about her.” THAT WAS THE KEY FOR TALLEY’S ACTION. Talley, then came to me on the sidewalk, in front of a customer, in a shocking aggressive manner and declared, “Don’t say anything to me again.”
Legally, the comment does not matter. If someone says not to talk to them. If you persist, then it is defined by law as harassment. I am a paralegal with 31 ½ years of experience in civil and criminal litigation. I also have the equivalent of 11 years technical, Formal and monastic training and education. I may not be perfect but I am far from being stupid. She doesn’t want me talking to her, I don’t talk to her. She has come to me TWICE trying to talk to me. Once, I was trying to open a container and asked ‘How do I get this damaged thing open?” Got it open and walked away. Nothing else said.

As soon as I got home,, I sent emails of apology to every “Brooke” I could find living in Ohio. TO AVOID PROBLEMS WITH HER, I monitor her for safety reasons while she is on the property, but otherwise, I don’t speak to her, offer her help or go around her.

The the third was the incident in question that took place on August 14, 2022 with However, I made a simple, non-racial, non- sexual comment to someone that had her arm over my shoulder SEDUCTIVELY only hours before, and I had no idea she would snap at me as she do which allegedly offended SHONTA GREY, who then
CONCLUSION
EXHIBITS
SOURCES AND ENFLUENCES
OTHER MATTERS AND NOTES
Your Name

Formal Notice of legal, employment and social action(s) by Bhakta MAHARATHAH M. Y. R. Y. KARMASU (aka, Jim) EMP. # 243943
Complaint of HARASMENT (IN RE. SHONTAY GREY)
COMPLAINT OF HARASMENT (IN RE. TAMIKA TALLY)
FORMAL WITHDRAWAL OF ANY AND ALL ANTI-COMPETITION OBLIGATIONS IMPOSED BY AND THROUGH EMPLOYMENT
NOTICE OF PUBLICATION OF ISSUES TO THE GOVERNMENT AND PUBLIC SECTORS
PRESENTATION OF RECOMMENDED CHANGES THAT WILL PREVENT A RECURRENCE.
NOTICE OF FUTURE CONTACT WITH JETRO HOLDINGS, L.L.C. MAJOR AND MINOR ENTITIES, EMPLOYEES, CUSTOMERS AND OTHERS.
CONCLUSION
EXHIBITS
SOURCES AND ENFLUENCES
OTHER MATTERS AND NOTES

The store in miami is He’s a mess managers they can’t handle it people waiting long time in line to we can paid store in medley Florida

At your Everett, Ma store. Did a 15 minute shop. Waited in line for almost an hour. When are they going to hire more cashiers. It’s been like this for months.

Today Aril 13,2022 I went to Milford,MA in your Store to buy the stuffs for my Store> I was there by 3’30 – 4’20. I had Quadruple bypass surgery.In the check point I request them I need help to put the stuff in my car as they used to today they flatly refused.The lady may be she is supervisor she was so rude ,not helpful and even she did not speak nicely.I am your customer from 2018.It’s the first time she behave bad.I am so heartened.I am the President of Namaste Covenience Inc.Millis,MA.I hope you will teach such rude employee not to behave to Senior Customers.508 613 5074

Where could my nephew apply for a position at your Tomball location. As a stocker.