Where is Regency Furniture Corporate office Headquarters

Regency Furniture Headquarters Address and Contact

  • Address: 7900 Cedarville Road
    Brandywine, MD 20613
    United States
  • Phone Number: +1 301-782-3800
  • Fax Number: 301-782-3801
  • Email: contact@regencycustomercare.com
  • Number of Employees: N/A
  • Established: 1998
  • Founder: Prince George
  • Key People: Abdul Ayyad

Regency Furniture Headquarters Location & Directions

Regency Furniture Headquarters Executive Team

Name

Title

Abdul Ayyad

President

About Regency Furniture, History and Headquarters Information

HISTORY

Regency Furniture is a furniture store located in which is situated in there states of the United States i.e Maryland, Virginia, and DC. The company offers dining room sets, living room sets, roomsfurniture, sofa sets and many more of the finest quality are designed brilliantly.

SERVICES

Regency Furniture offers its customers a unique range of products which are styled and crafted in a diligent way. Regency Furniture is on the cutting edge of the home furniture of shopping experience by providing its customer's products at a very low cost and unbeatable price. Due to the great vision of the company, the business has expanded to another level and till now seven stores allow the consumers to access its products throughout the 3 states of the United States. The staff is working day and night for the betterment of the company and the company follow proper rules. They provide amazing customer services to their buyers. 

Regency Furniture Headquarters Photos

Regency Furniture Resources

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  • Brandy edwards says:

    I purchased furniture and was given a delivery date .I called the date of the delivery to get a time for the delivery .I was told my furniture was not coming but it had been pushed back 6 more months .and they was not willing to do anything for me ..you wait or pick something else and believe me when I say they have nothing the only reason I like this set is because I had never seen it before in that color..worst experience and corporate is a joke I wouldn’t be surprised if it wasn’t a family member taking the call from home very nasty and didn’t want to give a name .

     
  • Shannon Raymond says:

    Never ever will I ever shop there again the one in great Mills Maryland Ashley‘s/Regency. I ordered my furniture March 29 here it is June 10 they delivered it I got the recliner the dresser the railing for the bed and the drawers underneath the bed. No headboard no footboard. Says right on my receipt headboard footboard. I called Ashley‘s regencies according to them I did not pay for the headboard or footboard. When it states right there on my receipt headboard footboard. Three Months I wait! I cleared my bedroom out for the new furniture. Slept on the floor! Paid $2,100. For it, and they say it doesn’t include the headboard and footboard! Then Brandon at the great Mills store tells me no fault of my own, their fault, but they don’t want to fix the problem! Then on top of that I tell them come get their shit because I’m not holding it for them, they tell me they can’t get it right now, I have to wait at least til Monday and I am responsible for the furniture if anything happens to it! Tell me this isn’t BS! Don’t ever shop at Ashley’s/Regency! Customer service is horrible!

     
  • Erica Allgood says:

    I paid for furniture on 5/9/2020 and I have not received any of my furniture. The phone numbers don’t work and the store in sterling is rude. Ilham Darwah is so disrespectful and rude. It has been 2 months and no furniture. You have my money and I want my furniture or a full refund. Never again will I step foot in a regency store.

     
  • Lori Cheung says:

    The customer service department is horrible here. They are so disrespectful and talk crazy to you, don’t offer any solution and leave you on hold forever. If you ask for a manager they will not let you speak to one at all.

     
  • Upset consumer says:

    I went in March right before the pandemic, purchased a chair for $230 from their scratch and debt section. It appeared that their was nothing wrong with the chair other than it being a floor model. They would not allow me to take the chair home that day. The same week they closed because of the pandemic so I could not pick it up. Once they opened I went to pick up my chair. I was told they could not find it and I could pick out another. Well since I’ve been home, I have been furnished my home to match this chair. I was extremely upset. I went on to the floor to see if I could find another chair, and spotted my chair sitting in the show room. I was told that I could not have the floor model, and if they ordered it I would now have to pay $570 for a new one and it would take 12 weeks to get here. Now I’m looking at this chair and it looks like the same one I purchased with a minor snag before the pandemic. The store manager was extremely nasty. I asked for the regional manager and he said that he was the highest manager under the owner..yes the store manager. I have been trying to get in touch with the regional manager a Mr. Greg Roberts. I have emailed him and I’ve called several stores to locate him. It appears that no one knows how to reach him, not even the district manager for Ashley furniture whom I managed to speak to 2 days ago. (They are owned by the same people). Now this chair that he claim will take 12 weeks to come is available at other furniture stores. He said due to the pandemic, that factories being closed it will take a while to come. My question is so how did you get the chair over the pandemic break that is on the show room floor, since you claim it’s not the one I purchased. I will be looking into taking regency to court. One reason is, they sold a property of mine that I purchased now want me to pay full price for it in order to get it. They entered into a contract once I purchased the chair and now trying to cancel my order or make me pay a higher amount. Not right at all! I will also go as far as the media bc this type of business is unacceptable and the customer service by their own store manager is totally unacceptable!

     
    • Shannon Raymond says:

      They did the same shit to me! Tell me I have to pay an extra $500! For their mistake! I’m with you! They are terrible!! Wait 3 months for my furniture, and then when it gets here, no headboard or footboard, oh u have pay an extra $500! I don’t think so!

       
  • Chris Eubanks says:

    Zippers are or are not included in warranties on sectional furniture that have zippers?

     
  • Carla says:

    I purchased a living room set on Saturday, 11/9/19 and was told I would have a delivery date this week. I called today, 11/12/19 to receive a date and got the run away from the receptionist. She keep putting me on hold to talk with the manager. When I asked to speak with the manager he was busy with a customer and would call me back. That call never happened so I called back and talked with another receptionist and she said the furniture I purchased was already SOLD and now they were trying to locate another set from the warehouse. How hard is that to tell a customer? Why can’t the manager call me and offer to refund my money so I can locate furniture at another store? I wish I had read some of these reviews first because I would have never gone to this store. It sucks!! Don’t waste your time!!

     
    • Rennee Hubb says:

      I’m experiencing the same problem. I paid online and my delivery date is almost 2 months out.

       
  • Rosalyn Coleman says:

    I agree that I was surprised that a big company such as Regency has such “shady” operating practices. First they told me that I would have 12 months to pay no interest…then after I picked out the furniture and got to the financing department, they said that since it was “discounted so heavily”, I would have to pay it off in 6 months. I wanted to cancel the order; however, my son really wanted the bedroom set we picked out. It is now November 4, 2019 and we still have no furniture. They scheduled delivery for 11/01/19 between 1 and 5…guess what???? No one showed up after I sat home from work all day. I called several time for a status and I got the run around from no one who wanted to take responsibility!!!! Please do yourself a favor and do not order from Regency in Brandywine, Maryland!!!!

     
  • Lynn says:

    The worst company ever I have dealt with. I have contact 7 on your side to resolve my issue that has been going on for 2 months.

     
  • Freddy Johnson says:

    Worst furniture company in the DMV.Recently I had the worst buying experience ever,I saw a furniture set that I liked,I decided to buy it in July and was promised that they will be delivered in August.After several trips to the store,a part delivery was made at the end of September.It’s now almost the end of October and I am been told that the rest of the delivery will not be made because they are completely out of stock.It’s been a nightmarish experience,I am left with half a set of furniture and I was told to get a refund for the other half that was not delivered.I am waying my options as good customers should not be treated like dirt.I have bought furniture from other stores and Regency is by far the worst.

     
  • Angela Hutchins says:

    Not trying to resolve the issue that is still a problem today but want you to continue to pay for the merchandise the manager at the largo store won’t return any calls since the furniture is no longer in the store just crooked.

     
  • Ivonne says:

    I ordered my set back on 4/1/19, It is now 6/10/19 and I received a call that my window for delivery has been added 2hr to it. At first it was from 10am-2pm, now it is from 10am- 4pm. Who in there right minds would want to order from this company. I have waited over 2 and a half months for a vendor that is locale within my area, which is in Waldorf, MD. I have went in and spoke with the manager and he is just nonchalant as he wants to be. I DO NOT RECOMMEND ordering from here. My whole day has been wasted due to this company. Keeping customers a priority is not within this company. I am unable to find corporate number so therefore I will be writing reviews in all places I can.

     
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