Where is Red Lobster Corporate office Headquarters

Red Lobster Headquarters Address and Contact

Red Lobster Logo
  • Address: International Dr S, Orlando, FL 32819, USA
  • Phone Number: 844-755-3425
  • Fax Number: N/A
  • Email: N/A
  • Number of Employees: N/A
  • Established: 1968
  • Founder: Charley Woodsby, Bill Darden
  • Key People: Kim Lopdrup (CEO)

Red Lobster Headquarters Location & Directions

Red Lobster Headquarters Executive Team

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About Red Lobster, History and Headquarters Information

History

Red Lobster was founded in the year 1968. The company has been operational for 51 years now. The founders of the company were Charley Woodsby and Bill Darden. The name of the original restaurant opened by the company was named as The Gree Frog. The name was later changed to Red Lobster. The main aim of the company was to provide a casual dining experience to its customers, by giving various dishes and recipes related to lobsters and shrimps.

Around the 1980s, the company established its restaurants in Canada, with 25 to 30 restaurants in total number. In the year 1994, one of the founders of the company, Bill Darden, passed away. Then in the year 1995, all the Red Lobster restaurants were brought under the Darden Restaurants Incorporated. In 2009, the company established its Bar Harbor restaurant in New England, United Kingdom. By the year 2014, the Red Lobster brand was sold off to Golden Gate Capital for more than $2.1 billion. The same year, the company moved its headquarters to the state of Orlando, USA.The headquarters of the company is situated at 450 South Orange Avenue, Suite 800. The name of the place is Orlando, while the name of the state is Florida, USA. The area pin code is 32801.

About

Red Lobster is an American company that focuses on providing the best seafood restaurant dishes and recipes to its customers. The current CEO of the company is Kim Lopdrup, while the president of the company is Salli Setta. As of the year 2013, the company has its restaurants present in around 705 locations all over the USA, the Middle East, Canada, Japan, Brazil, Mexico, etcetera. The company churned out an overall sales revenue of $2.4 billion in the year 2014.

Services

The primary services provided by the company include allowing customers to experience various seafood recipes, dishes and cuisines - produced by the company's restaurants. The signature dish supplied by the restaurant is popcorn shrimp. The company's restaurants continue to use innovative recipes and techniques to bring the best seafood dining to its customers.

Red Lobster Headquarters Photos

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  • Deke says:

    Perry Georgia, Worst experience ever. We were there for lunch. It was not busy. That should have been a clue. There is just to much that went wrong however 2 incidents that really stick out .
    1. We received ( 2 )shrimp cocktail orders appetizer’s after our entrees were placed for us to eat.
    Well then , I guess to go.
    We did not get our separate orders as were ordered and were told pretty much this is how they are serving it to us .
    “Well can we at least get cocktail sauce and to go containers” ?
    2. The to go container had a odor that was strange, strong , and had a chemical smell.
    We asked for the manager .
    The manager said
    “that is the shrimp “ however none of us at the table smelled the odor described above before the to go container I used was at the table. One other party also had a to go to use for French fry’s and cheese sticks and they smelled that strong awful odor too.
    Needless to say the to go boxes never left your restaurant.
    So , if you go to this restaurant in Perry , Georgia just know this.
    Do not expect to get your ordered food on your own plate .
    Do not expect to have :
    appetizers
    Salads and or soups
    or entrees to come in any order whatsoever.
    In other words do not expect much at this place. Save your money and go to Longhorn!
    Orders come out in a timely matter, perfectly cooked and service is always exemplary! Or just stop in for their amazing chicken bites. Seriously corporate send out some people to see what’s happening to your restaurant’s. I used to go all the time in Arizona. We moved here and are solely dissatisfied and disappointed.

     
  • mary Dungans says:

    My husband and I have been enjoying Red Lobster for many years. He loves the snow crab. Today was a huge disappointment. We went to the Red Lobster in Pittsburg, CA for lunch. We arrived at 2:30 (long after lunch time and before dinner time). We were told there would be a 15 minute wait because they were short staffed. Over 45 minutes later when I complained, we were finally seated in a near empty restaurant. The server was nice, but clearly overworked. The hostess was clearing tables rather than greeting guests. The food was ok but really slow. After dinner we both went to the restrooms and came out saying to each other how filthy the bathrooms were. High school bathrooms were cleaner. There were used paper towels and toilet paper all over the floor and the dirt and spider webs were accumulated along all the stalls and walls. It was appalling. I wonder what the kitchen was like??? Red Lobster management should be ashamed. You advertise “Lobsterfest” and then you can’t serve your customers in a punctual and clean, healthy way! Shame on you!

     
  • Brenda Cameron says:

    I was at a RedLobster in Knoxville Tn and we had good food and a great waiter. We gave the server a $20 tip and he just kept thanking us. I asked what he made an hour and I’m ashamed to text it here.The Red Lobster Corporation should be ASHAMED that employees only get that much wages. So what if they get tips, God bless them. Some won’t tip. This reminds me in 1971 of my starting wages. I’m a former cosmetologist and if you have never stood on your feet for long periods of time, had achy arms and back hurting, just try being in someone else’s shoes for a day. SHAME, SHAME ON RED LOBSTER CORPORATION . I WILL JUST EAT ELSEWHERE.

     
  • Sherl Cotterman says:

    We went to the Red Lobster in Michigan City Indiana only to be seated in the corner and never waited on for 30 min left went to Buffalo Wild Wings across the street. You lost $70+ . It was my sisters birthday. Need better service there. Mgr shrugged his shoulders when we told them we we’re leaving and why.

     
  • Bobbie Sllen says:

    I ate at the RedLobster in Gadsden’s Alabama. First time in 30 years. My plate was 37.93 and it was awful, it made me sick. The food portion was less than a restaurant but double the price. I will never eat there again. NEVER!!!!. The lobster what little I had was stretchy and the shrimp was not good. The only thing good was the salad. I wanted to splurge with my friends but that was a big mistake very big. I could have bought a lot of groceries for 40,00

     
  • DeBorah Jemison says:

    The Family and dine at Red Lobster on 4401 n Cumberland ave Norridge Illinois 4-3-2022 It was the worse dining experience ever had the waiter had a nasty racist attitude she walk to us I ask about endless shrimps she said who told you about this I said I saw it on Facebook she said you can only have that if someone told you word of mouth from that point on she was hostile angry rude I ask about how was the setup with shrimps explain when my other guess ask about her ordered she loudly said I’m trying you now so don’t get mad with me I told her I’m already mad she shouted that’s your problem and walk away we request to see a Manage she came we told she gave us another girl she was nice took the orders we don’t know what happen her attitude change in midair she was obnoxious confrontation snappy clapping her hands while talking didn’t bring the refill in a timely manner she didn’t put the plate in front of me she put it to sides we pay all that money to be disrespect to the point the other dinners was looking and talk the way we was being treated so we left didn’t get to eat much okay I call Monday to speak to a manage now I see why the work are rude I spoken to a MR. RAHDER HE WAS RUDE TALKING LOUD DIDN’T WANT TO HEAR MY COMPLAINT HE DIDN’T TRY TO RECTIFY THE SITUATION OR ACCOMMADATE BY ASK WHAT CAN I DO TO MAKE THIS RIGHT HE SLAM THE PHONE DOWN WHILE I WAS STILL TALK I TOLD HIM I WAS GOING TO CALL THE HEADQUARTERS HE DIDN’T CARE SAYING I TALK TO YOU YESTERDAY WHAT DO YOU WANT WE DISCUSS THIS ALREADY I TOLD HIM I FEEL I SOON BE ACCOMMADATE WAS WHEN HE SLAM THE PHONE DOWN THEIR ATTITUDE IS PLAIN TO SEE WE DON’T WANT PEOPLE OF COLOR OVER HERE I WILL NEVER EAT AT ANOTHER RED LOBSTER I’M POST THIS COMPLAINT ON SOCIAL MEDIA TELLING PEOPLE OF COLOR NOT EAT IT RED LOBSTER THEY DON’T WANT TO SERVE YOU THIS’S GOING TO REACH MILLION OF PEOPLE I TOLD HIM HE DO CARE NOW I DON’T KNOW WHERE GOING GO TO GET FRESH SEA FOOD IT WAS A PARTY OF SIX THAT DINE THAT SUNDAY AFTERNOON.
    DeBah Jemison 312 834-5762

     
  • Ena Neal says:

    Had a bad experience with the food which wasn’t hot. And to add the manager got my account information of how I paid and said that they would refund my money but 5 days later have not received it in my account..26320 US 19 in Clearwater Florida..My daughter and grandchildren did not receive their dinner until a half hour later and to add when the waiter went to the kitchen the manager did not come out to handle the issue would like so very much to be contacted as soon as possible thank you

     
  • Jr hernandez says:

    To whom it may concern:
    Hi my Name is:
    J. HERNANDEZ
    I RESIDE in McAllen Texas..
    My family and I have been coming to the red lobster in McAlle north 10th st location.
    This location needs a major renovation ..
    1. Ceiling is very dark and dirty.
    2. The wooden panels are faded and need to be re painted .
    3. The carpet is stained, dirty and filthy..

    Please have some one come out and to this location and do something about it.

    If hate to stop coming to our favorite place ..

     
  • Janna Barkley says:

    Don’t you want customers?
    Because of this turn over in serving Rocktail Lobster and Stuffed mushrooms only to those who dine in. Seems sort of biasised. That you don’t care if you have customers or not well you are going to lose 50 of them depending on your anwser to the question posed in a previous txt.

     
  • Janna Barkley says:

    I am house ridden in other words it is very difficult for me to leave the house. We have ordered rock tail lobster & stuffed mushrooms, my favorites we have ordered 2 Rocktail Lobster dinners with stuffed mushrooms for take out be fore. Why not now? I have always been a big tipper I believe the last time I visited your restaurant with a party of 7 I left a $300.00 tip after paying for our party of 7 with desert. Why are you changing the rules now? Main lobster not one of my favorites.

     
  • Daniel D. says:

    The manager of the Geneva, IL likes to be stingy in terms of portions. This location gives customers NOT EVEN the bare minimum.I will not go to this location every again. I highly regret tipping $5 for a $6 drink. Terrible

     
  • Linda Gambino says:

    Linda Gambino,February 11 2022 Poor service the waitress was not polite she never came back at our table see if we needed any thing. I told I paid my bill separately from my friend,she mess up our payment sheet I had a gift card she didn’t give me back my change she made my friend paid more she totally messed up our ticket we couldn’t under stand what she was doing her order was more and so was mind I even talk to the General manager.she didn’t do any thing about it the waitress name was jasmine R, was in St. Peter’s mo 63376,never had such bad service it was terrible my friend said so to. The waitress was trying to get more money by mixing our check up she put them both together we didn’t asked for that replay to 3148580880

     
  • Rose says:

    We went to Red Lobster in Conroe, Tx yesterday to celebrate our 30th anniversary and our daughters 25th birthday. It was the worst experience we have ever had. The food was cold and soggy. And had a horrible fish smell. Ordered an appetizer, it came after our dinner was served and almost over. My husband ordered the rock lobster and received the smallest lobster I have ever seen. It was a total waste of over 100 for dinner.

     
  • Linda Finnerty says:

    We were at the Red Lobster in Jackson Mi. Dec 30, 2021.
    As far as service there wasn’t any. The manager was a VERY RUDE employee! I’ve waitressed for years and have NEVER seen such bad service. We WON’T be going back to Red Lobster again. If there was a score of zero, that’s what I’d give this location.
    Linda
    mtbondy1970@gmail.com

     
  • Stephanie Harris says:

    Well and WOW is how I’d like to start!!! Lastnight myself children brother his children and my parents went out for my mom’s 70th birthday! It was the worst experience EVER! We first had to wait 25 minutes to be seated there was absolutely no one in the restaurant! We then get to our table to then to wait another 20 minutes for drinks and bread! My Dad has diabetes and was starving! Our server explained they were extremely short staff it was all inexcusable! Some food finally got to the table 1 HOUR LATER! They brought some food and the half of the table got food 20 minutes later the food was incorrect we were also told when you all have unlimited shrimp specials the servers just grab the 1st plate up no matter who’s waiting! What is that? Where is the order in your kitchen? Your restaurant closes at 10 we left minutes to 11!

     
  • Jackson heights says:

    Worked a red lobster in clarksville tn . To my surprise I couldn’t find clean utensils to serve our guest the millinial employees dropped the f bomb all shift every shift the managers allowed them to do it mike the g.m. for 25 years the employees also smoke vape weed while at work ..no wonder food was 40 plus minute wait times the drinks were 20 minutes plus the bartender Greg been there 18 years who often grabbed salad lettuce and ate it right out the salad station bare hands and all millinial employees not doing thier jobs correctly while smoking vape weed . Great staff ! Yea exactly a professional like myself lasted a couple weeks. This whole restaurant and staff need to be replaced . And I believe in don’t ask don’t tell if you’re a trans employee keep that to yourself I don’t know or care what binary him/her she /him ..etc..etc..not my thing. Bring these issues to Mike the g.m. and I’m the bad guy huh . Have fun in you’re future endeavors and keep the weed vaping in you’re restaurant to a minimum.

     
  • Charles Graham says:

    Just wanted to say your business is going down in a bad way. Please visit your sites in MD and u will see what I’m saying. Food horrible and cold and very small portions of food for large amounts of money. I use to love Red Lobster but its horrible now. Chucky Graham
    202-468-0295
    Cgrahamkimba46@gmail.com

     
  • Ebony Greaves says:

    I made a take out order in Dover Delaware and was told utensils had to be requested. I have no hear anything like this in my life. Plus my order was not complete what happened with the quality service that red lobster use to provide to their customers. ☹️

     
  • Susan Lee Lasher says:

    Me and my daughter ate at Red Lobster on August 29th in Mays Landing The service was great! Avery H was our server. The customers that came in right before, wanted salad. For some reason, Mays Landing didn’t have salad. Avery said he would check to see if there was any that came in. He had served them coffee. When he came back and said the salad hadn’t come in, the man stood up and s “never mind” and started to storm out. Avery said he was sorry and told them to stay and enjoy the coffee. It was free. They still stormed out.
    Avery H is a very good employee for you! He showed classed and remained calm. He continued to wait on us and because at 11:20AM there were any other customers in the restaurant, we were able to talk to him for sometime!
    Just want you to know that Avery H in the Mays Landing , New Jersey is a really good person and employee!

     
  • Stephanie says:

    Well my family ate at the red lobster in Columbus Ohio tonight. I was so disappointed to find out that you only serve cesar salad and only have ranch and honey mustard dressing. One of the reasons I go there are for the wonderful biscuits , regular salad , and thousand island dressing. Why change your signature foods????? Why…

     
  • Benny Rosario says:

    After more than 10 years of being a loyal customer of RED LOBSTER, today being my 74th birthday my wife and I went to Red Lobster the only place that I can get a extremely good Bahama Mama and my wife would order an excellent Mud Slide, now keep in mind that we have been doing this for over 10 years in Lancaster, Pa., New Jersey, New York and as far as Virginia Beach, but never ever did I have a waitress who had no knowledge what’s so ever about a mix drink and a beer all she kept telling me was about the beer’s they had and to add fuel to the fire I asked her to go ask the bartender and to my surprise he had no idea what I was talking about, and like that’s not enough you don’t have a whole lobster then I suggest you change the name because as far as I’m concerned you no longer sell lobsters, a lobster tail are not lobsters and I know things are hard but if I want a worker they must have some type of knowledge, don’t worry you won’t hear from me again.

     
  • Melanie says:

    My family and I have been enjoying your restaurants throughout the country for over 40 years. To relate this incident is just shameful.
    Wednesday July 7, 2021: My family and I were dining at the Downers Grove, Illinois location. A table of two females were seated next to us. My family and I were having great conversation amongst ourselves, as always, when the other table decided that we were white and racist. They proceeded to get up from their table and began to verbally assault and yell, cursing and belittling my table for absolutely no reason. My family is extremely diverse in the fact that we are multi-cultural. And this happening just shows the females lack of common sense and/or home training. In the world today, the way it is, this is unacceptable but you persevere with all of the hate and rise above it. My issue with this whole situation is that the manager at no time came out to address or apologize for being treated this way. The females came back a second time and chose to include another table, telling that table that we were white racists. Half of my table was Hispanic, but that is neither here nor there. The fact remains that the manager did not do his job. I am so highly disappointed with this whole thing and it is really sad to say that we will no longer frequent Red Lobster. The LOB as we refer to it. I know this doesn’t hold much weight due to the fact that we are one family, but this was just devastating. The only person that said anything to us was our server. She apologized and said that the manager took care of it. Clearly not or I wouldn’t be writing this review.
    Thanks for the good memories. 🙁

     
  • Lauren says:

    Dear Redlobster please bring back real vegetables like broccoli or mixed season veggies NO ONE wants your disgusting beans I repeat disgusting green beans there should be more of a selection for vegetables and sides and another thing your appetizers are very boring every time we get used to going there to the location in Toledo Ohio or Jackson Michigan the sides and appetizers are disgusting what happened to red lobster having the best of the best food to eat something has seriously gone wrong in these restaurants management is horrible and the wait staff is horrible. I love red lobster the best place are used to love going to. Please fix these issues please these locations need help desperately!!! I don’t want my meal for free I want good food!!! Also your crab legs are over priced at these locations and never cooked for perfection!!! What happened to the restaurant quality food????

     
  • Cyndi Leigh Gould says:

    Don’t bother going to the Contact Us option because when you type in all your information, etc. and submit it, it comes back try again. A bunch of BS. I hope reads my previous complaint on this site, I doubt it!!??

     
  • Cyndi Leigh Gould says:

    Dear Sir,

    First of all, I would like to start off by saying that approximately one month ago I sent a message on this site about our visit to the Red Lobster restaurant in Las Cruces, NM on 03/13/21 and got ABSOLUTELY no response or feedback and that isn’t how customer service issues should or are handled in corporate restaurant management. I know because I spent 12 years in corporate restaurant management. Here is a recap of what transpired on our visit of 3/13/21: Our server, Cierra was great and provided excellent customer service and only following the instructions of the managers Joy/Tammy who were on duty that night. I ordered the combination plate of Lobster, Shrimp, & Salmon for my mom and to split with substituting the Salmon for Shrimp Scampi. We have ordered this item the last 7 years since I moved back to Las Cruces, and have always split it because it’s a lot of food for 1 person. In fact, we ordered this same item approximately 4-6 wks prior to our visit of 3/13/21 because our state (NM) was open for in-door dining at 25% capacity at the time and then closed in-door dining completely until opening it back up at 25% when we visited this restaurant on 3/13/21. When I placed the order above on 3/13/21 the server (Cierra) came back and said the managers Joy/Tammy told her that we couldn’t substitute the Salmon for Shrimp Scampi and could only do Scallops. I explained that we have been doing this for the last 7+ years. This wasn’t the fault of our server, Cierra as she was only following management instructions. This was totally ridiculous of the managers Joy/Tammy when we have been doing this for the last 7+ years, where is their protocol of “Taking care of the guests and guest satisfaction”?? Nowhere obviously!!
    We had to spend an additional $5.99 to get the Shrimp Scampi that we wanted. In addition to this visit, I received enough points to receive a reward and it appeared in my App and now a month later the reward has DISAPPEARED, this is ridiculous as our bill for that night was almost a $100. Your managers at this location Joy/Tammy need to definitely improve on their customer service skills because they are obviously lacking these traits. I have a family member who is a Director of Operations for Red Lobster Seafood Company in a different area of USA, and I sure wish this was his area because he would have seen that we were taken care of. Sincerely, Cyndi L. Gould

     
  • Tisha says:

    I order my Mother’s Day dinner online and my order was supposed to be ready at 730pm Got to the restaurant at 715 to pick it up. When I got to the restaurant it was about 25 to 30 other customers that were waiting outside for there takeout orders as well. I waited 3 hours for my food. Cops were called to the restaurant due to lack of communication from staff at the restaurant and ppl waiting on there food. Long story short I never got my food for an refined for an apology. I’m beyond pissed off and will never again eat here. Worst customer service ever. Very disappointed

     
  • TYR says:

    No food as of 7:30 PM. I have called 10 times, no answer or put or hold for 15 minutes each time and then sorry try again.
    I got through once to a James who connected me to a manager – line just rang forever.
    I would like my credit card charge refunded and my food order STILL delivered for the ri=uin of my MOTHER”S DAY!
    My mom is 90 and I am 70 years old. We waited almost ALL day. I tried to call that Door DASH and it was not a true number.
    Awful way to run a business!

    Order Received
    Sun, May 10, 2020 2:36 pm
    Online Ordering noreply@olo.comHide

    ROOSEVELT BLVD – PHILADELPHIA, PA
    9140 Roosevelt Blvd E., Philadelphia, PA 19115

    (215) 673-5750

    Order # 594622032

    ORDER FOR DELIVERY (Estimated Delivery Time)
    Order scheduled for delivery at 3:42 PM, TODAY (SUNDAY, 5/10/2020)

    Deliver To:

    Delivery Tracking:
    Refer to the link provided to get the latest updates on your delivery, including the delivery provider assigned to your order. Order Confirmation Details

    1 x Wild-Caught Snow Crab Legs (1 lb.) (1 x $23.99) = $23.99
    1 x Rice
    1 x Rice
    1 x Maine Lobster Tail – Classic (1 x $13.49) = $13.49
    1 x Wild-Caught Snow Crab Legs (1 lb.) (1 x $23.99) = $23.99
    ***BROCOLLI FOR BOTH SIDES NOT RICE
    1 x Rice
    1 x Rice
    1 x Maine Lobster Tail – Classic (1 x $13.49) = $13.49
    1 x Create Your Own Combination
    MIKE
    1 x Create Your Own Combination – Choose Any Three (1 x $24.49) = $24.49
    1 x Wild-Caught Whitefish (Golden-Fried)
    1 x Golden-Fried Shrimp
    1 x Shrimp Linguini Alfredo
    1 x Rice
    1 x Mashed Potatoes
    1 x Maine Lobster Tail – Classic (1 x $13.49) = $13.49
    SUBTOTAL $112.94
    DELIVERY CHARGE $4.99
    TAX $10.79
    TIP $16.94

    TOTAL
    $145.66

    Thank you for ordering Red Lobster To Go! If you are a member of My Red Lobster Rewards and were logged into your account when you ordered, you will automatically receive your points for today’s order within 24 hours (typically one point for every dollar spent, except tax, tips, discounts, delivery fees, the purchase of gift cards and alcohol where prohibited). If you were not logged in, go to RedLobster.com/rewards, and sign in to manually add your receipt.

     
  • Frustrated says:

    I unfortunately went to RL for my birthday in December. I will never go to RL again because of them pulling the ads from Tucker Carlson’s show. Media Matters a George Soros company and in the tank for the Democrats are trying to shut down the truth and this is not ethical. Shame on RL for bowing to shutting down free speech.

     
  • al says:

    yes I live in Chicago and use to love ur food but because u kiss the libs asses and are boycotting Tucker Carlson me and 100 friends and co- workers are boycotting u

     
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