Where is RCI Corporate office Headquarters

RCI Headquarters Address and Contact

  • Address: 9998 N Michigan Rd, Carmel, IN 46032, USA
  • Phone Number: 1.800.338.7777
  • Fax Number: 317-805-9335
  • Email: N/A
  • Number of Employees: N/A
  • Established: 1974
  • Founder: Jon & Christel DeHaan
  • Key People: Gordon Gurnik

RCI Headquarters Location & Directions

RCI Headquarters Executive Team

Name

Title

Gordon Gurnik

President

Peter Giamalva

Chief Executive Officer of Europe & Middle East and President of Europe & Middle East

Mary Mahoney

CEO & President of Global Vacation Network North America & Japan

John Paul Nichols

CEO of Global Vacation Network International and President of Global Vacation Network International

Pat Connolly

Senior Vice President of North America

Fiona Downing

Senior Vice President of Business Development & Operations for U.S., Canada, and Caribbean

Philippe Guionnet

Chief Information Officer and Executive Vice President

About RCI, History and Headquarters Information

Rci which stands for Resorts Condominiums International which was founded in the year 1974. They have their headquarters at Carmel, Indiana, United States. Rci has a unique concept, but is quite interesting. Yes, they propose swapping of vacations and if you will try to learn more about this, you will love the idea for sure.

The situation above is just one of the problems that sometimes happen to those who plan for their vacation early and RCI comes up with a solution for this. Yes, and that will be possible if you will become a member! Once you become a member, you will have a chance of owning a timeshare.

You see, when you own a timeshare, you are guaranteed a vacation every year. However, if by chance you happened to book for a destination in which you don’t want to push through, you can swap it with another timeshare owner. He can go for your booked vacation and you can go for his. This is basically the concept of Rci!

RCI Headquarters Photos

Rate This
  • William Stevnson says:

    Does anyone know how to contact the corporate office? Can’t find a number.

     
  • William Stevnson says:

    Just cancelled a resort stay for April 12, 2020 and RCI refused to extend my points without paying a fee during this pandemic experience. They are the worst, planning on selling my timeshare just get rid of RCI!

     
  • William Stevnson says:

    RCI insensitivity to its customers during the virus epidemic

     
  • Eden Popo says:

    Ms Fiona Downing, I recently had to cancel a reservation (I am a Hilton Grand Vacation member) with RCI due to COVID-19. I am told that I get my points back but the booking fee I can only get in the form of a voucher which has to be used by June. Really? In a time of global crisis, that is how RCI is treating it’s customers? Contrast RCI with Hilton Grand Vacation which is giving full refunds to its customers. And Oh when I called to ask to speak to a supervisor, your call center agent kept on telling me that the supervisor will not change the policy. Lo and behold she came back to tell me that the supervisor (Kent Mayfeld) said that the policy cannot be changed. He would not even take my call. I promise I will disparage RCI on social media until I get my refund. I do not care how long it takes. It is not “just” the money but the core values and principle. You have to do the right thing for your customer. These are times and situations that define who you are as a company.

     
  • Eden Popo says:

    Mr Gurnik, I recently had to cancel a reservation (I am a Hilton Grand Vacation member) with RCI due to COVID-19. I am told that I get my points back but the booking fee I an only get in the form of a voucher which has to be used by June. Really in a time of global crisis, that is how RCI is treating it’s customers? Contrast RCI with HGV which is give full refunds. I promise I will disparage RCI on social media until I get my refund. I do not care how long it takes. It is not “just” the money but the core values and principle.

     
  • Tasha Mandley says:

    I need someone to contact me, and give me a fund for my trip. I was told they are only issuing credits for future vacations. I think it is very heartless for an organization to keep people’s money for trips that are cancelled due to a National Emergency. People need to save their money during these times, and worry about future vacation after this National Emergency is resolved. I am asking for a full refund of my trip.

     
  • CINDY I Mullenix says:

    I need to talk to a Nicole,Ceo or someone for Cruise. Not anyone with booking but Corp. The News said No cruise line are going any where ! Customers are supposed to get full refund ! I paid out $2949.00
    For package I was not told about a 10 cancel. I was told it good up to 1 month before my trip.My trip is May 16-23,2020 plus trip insurance, port,custsea fee. $514 +259=773.95
    Which =$3,673.95
    My package was
    7 days for 2
    3-4 day plus 3-4 days =2
    7 days Resort
    Me and my daughter are handicaps and we used or disabled check to go. I was told due to my health this might be my last journey. I talk to Danny in Manager he said he call me 3-16-20 within 1 hr. Heard nothing back. Please I like to have my full refund back and when this Virus clear then take our trip again if I get clear from my Doctor. The New’s telling the people on the news that travel agents are refunding their money or if customers agree for a certificate for the same offer next yr.up to customer. Please call me. 804-304-4402
    We are members of RCI#571132902
    BookingCHDW9C
    THANK YOU. CINDY

     
  • Veronica Robinson says:

    It was shocking to be notified yesterday by RCI that a long planned and reserved family vacation at the Wyndham Palm Aire resort had been canceled. Not only was this barely two weeks before the travel date, but was due entirely to a construction related event that should have been foreseeable by Wyndham and it’s RCI subsidiary. Since the family has committed to several thousand dollars of non-refundable air fares, there is the potential for a large amount of financial damages. This financial detriment is something far outside the bounds of reasonable risk and demands RCI and Wyndham find the means to avoid this financial harm.

    We have considered RCI to be a reliable partner when we have made travel plans, however, this situation leaves us to believe there is a lack of ethics and integrity in your organization. When you create damages that could be reasonably anticipated and are solely due to your irresponsible behavior, and organization as large Wyndham and it’s RCI subsidiary should bear the burden of full accountability.

    It is additionally egregious that RCI has made no attempt to rectify their wrong. No additional, accommodations or solutions have been offered. Several members of the family spent hours on the phone yesterday, after the abrupt notification, trying to find someone to help. Apparently, there is only one person (Beth) who is in charge of the situation. I have left several messages. I have not received a return call yet. And when asked what other supervisor I could speak to, I was on every occasion sent to Beth’s voicemail.

    Is this the manner in which RCI conducts it’s business? I have never experienced such callous and unprofessional behavior from a company. I eagerly await a call from RCI to rectify this wrong. Thank you in advance for your attention to this manner.

     
  • pauline seeger says:

    STOP CALLING ME!!! I have told you for years that I do NOT have a time share and would NEVER be STUPID enough to join one!!! When I ask for a manager, you HANG UP ON ME! You laugh when I tell you to stop calling me! Your manager just told me until I change my phone number I will continue to get the phone calls – I CALLED THE POLICE! LETS TALK TO A JUDGE!

     
    • R. Rae says:

      For over 20 years I have tried to have you stop calling me. Now I am receiving up to 5 calls per day. I have never had a timeshare, nor do I want one. I am not interested in vacations either. And if I did become interested, I would not do business with RCI. Your employees are rude liars. Saying they will remove my number, put my number on a do not call list and just hanging up, no matter how business like I am to them. My number is already on the do not call list…maybe it is time to contact local police, my lawyer and the state Attorney General.

       
  • >